Slimtype BD E DS6E2SH not working on Win8 Pro

Hi all,
I installed Win 8 Pro and I noticed that my Blu-ray Optical drive is not working anymore like with Win7.
I have an ASUS N56VZ and I have not found anything on the ASUS page.
In the System it is recognized as "Slimtype BD E", but when I put a disc (DVD or BD) inside, it is not read neither loaded; in fact when I check the drive I have this message: "Windows cannot start this hardware device because its configuration information
(in the registry) is incomplete or damaged. (Code 19)"
Any hint?
Thank you in advance

Have you check the UpperFilters or lowerfilter value in the the following registry?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Meanwhile, update the graphic card driver and chipset from ASUS website manually. Uninstall the third party software to avoid confliction.
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=390&m=N56VZ&os=30&hashedid=dQ05pflVfztxEczD
Niki Han
TechNet Community Support

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Slimtype BD E DS6E2SH not working on Win8 Pro

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