Slower speeds after network upgrade

Hi folks,
On July 19th my exhange received a network upgrade(Glenrothes South,i believe) and since then my speeds have dropped by around 20% ant both peak and off-peak times.
Phoned BT and was told about the 10 day settling time,which i was already aware of and never notied there to be any change during and after the period in speed whenever i have had a braodband connection installed,i monitor this closely btw.
Does anyone have any advice on my next course of action to remedy this as i fail to see why i should continue to pay for a supposedly upgraded service which is infact worse than before.
Thanks ,in advance
Steven
Solved!
Go to Solution.

Thanks for the rapid rapid replies guys,much appreciate.
Ihave both a wireless and etherent Pc's in the house,results look pretty much the same when test is run on each Pc
Here are the results for the wireless pc...........
FAQ
<script type="text/javascript"></script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
2616 Kbps
0 Kbps
4000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 2616 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :5344 Kbps(DOWN-STREAM), 928 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
2. Upstream Test: -provides background information.
Upload Speed
681 Kbps
0 Kbps
928 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 681 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 928 Kbps

Similar Messages

Slower download after network upgrade

Hi,
I received an email from BT stating the following:
Good news. We’re rolling out our faster broadband and we’ll be upgrading our network in your area on 06-Aug-10. This’ll make the things you do online quicker.
Before the upgrade I was achieving a connection speed of approx. 7000/448 kbps. A few days after the upgrade I did see a brief improvement of around 7700/872 kbps. However for the last week or so I seem to be firmly planted at 5463/782 kbps.
Is there anything I should do to improve this?
Here are the results of the btspeedtest and some ADSL stats:
ADSL stats :
Channel: FAST, Upstream rate = 872 Kbps, Downstream rate = 5463 Kbps
Link Power State: L0
Mode:           ADSL2+
Channel:       Fast
Trellis:       U=ON /D=ON
Line Status:       No Defect
Training Status:   Showtime
       Down       Up
SNR (dB):   10.1       5.3
Attn(dB):   45.5       26.4
Pwr(dBm):   19.4       12.0
Max(Kbps):   6716       18139
Rate (Kbps):   5463       872
           G.dmt framing
K:       171(0)       110
R:       0       0
S:       1       1
D:       1       1
           ADSL2 framing
MSGc:       59       14
B:       170       109
M:       1       1
T:       1       1
R:       0       0
S:       0.9956       4.0000
L:       1374       220
D:       1       1
           Counters
SF:       7416483       5999664
SFErr(CRCErr):   587       59609
RS:       0       0
RSCorr:       0       35663718
RSUnCorr:   0       0
HEC:       360       45423
OCD:       14       0
LCD:       0       0
Total Cells:   1546256718       2057573243
Data Cells:   9248151       49573372
Drop Cells:   0
Bit Errors:   0       3682051
ES:       628       1353847
SES:       1       129716
UAS:       42       1353754
AS(Uptime):   119993
INP:       0.00       0.00
PER:       16.17       20.00
delay:       0.24       1.00
OR:       32.14       8.00
Bitswap:   11472       33
Total uptime:   260452
Total time = 1 days 22 min 1 sec
SF = 7416483
CRC = 587
LOS = 1
LOF = 9
ES = 628
Thanks for your time.

Hi there Yvon,
Thanks for the post and welcome to the forum.
Not sure what is going on here without running a few checks from my end. Can you please drop me an email to [email protected], include your BT account details and the link to this post. I will find out what is going on with your connection.
Cheer
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

SLOW BROADBAND SPEED AFTER NETWORK UPGRADE IN MY ...

On 15 Dec 10 I received an email from BT Broadband saying " congratulations the BB Network has been upgraded in my area ( Woodley, Berkshire, Exchange) I was warned I would experience reduced BB speads for up to 10 days then would see improvement. Before the upgrade I was getting an average download speed of 3670kbps, after 10 days the download speed never rose above 1000 kbps. I contacted the BT Call Center in India who confirmed that there was an external problem with my BB and sent me a new BT Home Hub2. I set the new hub up on 6th Jan 2011, however there was no improvement in down or upload speed even over the following 10 days.
On 17 jan 2011 I contacted the Call centre in India again, and it was confirmed by them that the fault was with BT retail / wholesale servers. Also since the problem had been outstanding for so long they " escalated the fault to BT Wholesale, and also booked an ADSL Engineer to come to my home on Wed 3rd Feb ( am visit). I am not sure what he will be able to achieve if the fault is external.!
Since 17 Jan the Call Centre has telephoned me every day to ask if there has been any improvement in my BB speed ( sometimes they have phoned 3 times a day! ) I am impressed with the daily contact from them however they seem powerless to get BT Wholesale to action the fault despite the fact that the fault has been escalated in priority.
My ADSL Line satus indicates:
Downstream 1.152 kbps
Upstream 1163 kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-TG.992.5
Latency Type Interleaved
Noise Margin (Down/Up) 31.4 dB/5.8 dB
Line Attenuation ( down/Up) 38.5 dB /17.7 dB
Output Power (Down /Up) 0.0 dBm / 12.8 dBm
Loss of Framing 67
Loss of Signal 6
Loss of Power 0
FEC Errors ( Down / Up) 0 / 4294967224
CRC Errors ( Down / Up) 1/2147480000
HEC Errors (Down / Up) nil / 0
Error Seconds ( local) 11
The BT Speed Tester Results are as follows:
Best Effort Test - Download Speed 1017 Kbps
IP Profile for line is 1000Kbps
Upstream Test:
Upload speed 953 Kbps
Upstream Rate IP profie for line is 1163 Kbps
I would be grateful if you could offer advice or take any action which would resolve the situation Thank you.
In the meantime I await todays call from the BT Call Centre in India to report any progress that has been made !!
Solved!
Go to Solution.

As requested Speed test results after hub self reset are shown below. Also the noise margin has decreased to 28bd. On this basis I have already emailed the mod team as you suggested Speed Test RESULTS Test1 comprises of two tests 1. Best Effort Test: -provides background information. Download Speed 1103 Kbps 0 Kbps 1000 Kbps Max Achievable Speed Download speedachieved during the test was - 1103 Kbps For your connection, the acceptable range of speedsis 400-1000 Kbps. Additional Information: Your DSL Connection Rate :2272 Kbps(DOWN-STREAM), 1163 Kbps(UP-STREAM) IP Profile for your line is - 1000 Kbps The throughput of Best Efforts (BE) classes achieved during the test is - 26.13:18.61:55.26 (SBE:NBEBE) These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic. The results of this test will vary depending on the way your ISP has decided to use these traffic classes. 2. Upstream Test: -provides background information. Upload Speed 953 Kbps 0 Kbps 1163 Kbps Max Achievable Speed >Upload speed achieved during the test was - 953 Kbps Additional Information: Upstream Rate IP profile on your line is - 1163 Kbps

Slower speeds after 21cn "upgrade"

last saturday my internet went out (flashing orange light) and after 3 days they traced the fault to the fact that they were actually upgrading our exchange MRLOW lower peover to 21cn and i was told that when it all came back on i would be on 21cn broadband and my speeds would be alot faster than i was getting now so i was happy to wait. after 5days it came back on but my speeds are actually worse than before the upgrade. before i was synced at 2mb. could i get switched to the new and improved 21cn speeds please?
i was also told that after 3days of no broadband you can get that months broadband cost refunded as compensation, can i get that actioned too please?
Download speedachieved during the test was - 0.11 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-1 Mbps.
Additional Information:
Your DSL Connection Rate :1.15 Mbps(DOWN-STREAM), 0.29 Mbps(UP-STREAM)
IP Profile for your line is - 1 Mbps
Line state:
Connectedppp0_0
Connection time:
3 days, 23:43:01
Downstream:
1.125 Mbps
Upstream:
288 Kbps
Solved!
Go to Solution.

you can see from the checker results the adsl2 increase is minimal if at all. what's worse is if you had stability problems with adslmax then 21Cn will not help and may even make matters worse as it is far more aggressive on any line noise
looks like the fixed 2mb connection may still be best for you
as you appear to have dropped to a fixed 1mb connection I have asked mods to help and they will post a contact us link on reading this
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Slow Broadband after 21CN Upgrade?

Before my scheduled 21 upgrade my download connection has been rock solid at 8000K for several years. My whole recent experience with BT has been very disappointing and I hope you can throw some light on a solution.
So Far:
My Equipment: BT2000 Faceplate, RJ11 to BT Homehub 1010, 1 Extension fitted (No Bell wire Connected).
Problem 1. Now resolved. On the day of my appointment the engineer connected my dial tone and broadband to someone else’s line in the next village. The fault call centre insisted the fault could only be in my property as the line tested OK and I would have to accept the possible charges. Despite my requests for them to despatch an engineer to the exchange as it is more than a coincidence that my dial tone disappeared at the same time as my scheduled changeover they insisted I have an appointment. The fault was cleared in the exchange by the visiting engineer.
Problem 2. Now resolved. The engineer did not remove the call divert on my line and I missed my incoming calls for several days as my calls were diverted to a random number. I tried #21# and this did not work, so I contacted BT again. They informed me they could not remove the divert because they had not put it on. After investigation #61# managed to remove my divert. When I asked why it was not removed when my line was fixed I was told that I must have put the divert on myself as it was done by someone with access to my line. The whole point that my line had been connected elsewhere was totally alien to the call centre worker.
Problem 3. On going
After 14 days of Mediocare performance I was connected much slower speed than my old connection and as my profile was 4000k this is only half of my previous performance. (See Below)
1. Best Effort Test: -provides background information.
Download Speed
5959 Kbps
0 Kbps
4000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 5959 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :4603 Kbps(DOWN-STREAM), 1251 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.4:29.53:54.07 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
873 Kbps
0 Kbps
1251 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 873 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1251 Kbps
So I call BT again and after I have established that the only changing parameter is the new 21CN upgrade I am promised that a request will be passed to the engineers to increase the profile........ The result is that they just reset my profile, so once again my speed fluctuates for several days from a virtual stop to slow.
It is now six days since reporting my slow speed problems after receiving several calls from BT to ask me if my speed has improved, I am finally a broken man today.
They insist that I have a broadband boost engineer, before I accept this, I ask several questions and failed to get any acceptable answers..
What is wrong with my broadband? You have a fault in the property (change the record!!)
Why cannot you tell me the speed I am connected at. You cannot WOOSH test me? We cannot tell, we have to call you
Can I speak to the engineers? You cannot Sir
Can I speak to your Boss? No, why would you want to do that!
What have you done in the exchange to fix my fault? We have changed some things
Do you thing it is acceptable to still have slow speeds after twenty days? That's why you need a boost engineer
What are you going to do differently from all the other people I have spoken to to resolve my issue. Nothing
So with no other option I accept that an appointment will have to be made again. I am offered an appointment in the week, when I explain that I have business appointments and that I need a weekend appointment I am told none is available or would be available. So I agree to a Monday appointment. After the call I get a text to say I have an appointment has been made for Thursday! So I have to call them back and ask for the appointment I have been promised and I am told it's a simple and easy mistake to press the wrong button, it happens quite often!!
I since read here that it may help to upgrade my homehub, so why have they not sent me a replacement days ago?
Current Performance:
1. Best Effort Test: -provides background information.
Download Speed
2024 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 2024 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2271 Kbps(DOWN-STREAM), 771 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.35:23.63:63.06 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
592 Kbps
0 Kbps
771 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 592 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 771 Kbps
I know there are more important things going on in this world. But my work, my ebay, my shopping, my banking, my social sites etc. all require bandwidth and to have it taken away disguised as an upgrade obviously upsets me. I am shocked at the complete lack of communications, and the inability to listen and understand your customers. What is the point of a call centre that can do NOTHING outside their script to help!
Solved!
Go to Solution.

Not sure why my profile is still changing and why I was disconnected today, probably the call centre doing another line test.
Uptime:
0 days, 10:24:37
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
803 / 2,523
Data Transferred (Sent/Received) [MB/MB]:
322.86 / 348.70
Output Power (Up/Down) [dBm]:
12.0 / 0.0
Line Attenuation (Up/Down) [dB]:
19.0 / 31.0
SN Margin (Up/Down) [dB]:
13.5 / 30.0
Vendor ID (Local/Remote):
TMMB / IFTN
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
1 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 0
HEC Errors (Up/Down):
0 / 0
Line Profile:
Fast

Post Moved Slow-speeds-after-6-months

M oved to Infinity board http://community.bt.com/t5/BT-Infinity/Slow-speeds-after-6-months/td-p/767428
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Hi Ryant, the test test says i should contact my isp, so i`ll give BT a ring. Cheers.

Slow phone after iOS4 upgrade? Try this...

I upgraded my iPhone 3G recently to iOS4, and experienced the general slowdown that others have reported. I also had problems with photos not displaying correctly. I deleted and reimported the photos, and that solved that problem, but the slowness and "lag" was still there.
I came across this tip in the misc.phone.mobile.iphone newsgroup:
quote
My 3G was quite slow when I first upgraded to iOS4. But I followed some
advice on the Apple Support Forum. A combination of Settings -> General ->
Reset -> Reset All Settings, followed by a full shut down and restart did
wonders to improve the operation.
unquote
I haven't seen the source for this tip before so I wanted to pass it on.
Doing the reset as described above doesn't lose data, just some settings (Home screen, WiFi login key, 4 digit lock code etc.), but it has got rid of the lag when switching the phone on, and restored some of the pre-upgrade speed.
Hope this helps.
Cheers

Well, first you say that your phone is slow. Then you state that your phone told you to remove unused apps. Did you read my last post? From what I've read, most phone performance issues are app related. You either have too many apps running at once (most likely), have a third party app that is causing a problem (less likely), or there is something actually wrong with your phone (least likely). As I stated, I noticed that my phone was slower than normal after installing OS6. I was using OS6 just like OS5, but the difference is that the apps in OS6 seem to want to close differently. So I had like 8 apps open at once, and that was my problem.
The first statement that you make is so vague that no one is going to be able to help you. When is your phone slow? What apps are you running during this time? Do you have excessive apps open? Is it slow all of the time or just sometimes? What non BB apps (third party) are you running? The 9300 also only has 256meg of ram, so that is going to make your application behavior that much more noticeable.
Try holding the ALT key down while pressing the BACK button (the one just to the right of the track pad) and that will show you which applications are running. You should see a minimum of 5 (home, phone, browser, messages, and messenger). If you see more than this, particularly if there apps open that you aren't using, this is likely a big contributor. Close those apps and see the difference. Just for fun, do a battery pull.
The second statement that you made is even more confusing because at no point in time would your phone ever tell you to uninstall something. At least, not that I can think of. What do you mean when you say the phone asked you to remove unused apps?

SLOW speeds after sw update - Novatel 4G LTE router with voice

My device auto-updated to sw 2.0 and ever since am getting 1-3 Mbps up/down. Prior to the sw update, I was getting "normal" LTE speeds ranging from 15-25 Mbps up/down.
Verizon processed a replacement (was brand new, swapped in-store) with same experience. Speeds were normal but after a few minutes of being powered on, the router auto-updates to 2.0 and slow speeds thereafter.
Phone front line has been nice but since this device is so new hoping posting here with get the attention of someone to correct this issue. Swapping for replacement devices isn't solving the problem.
Anyone else? Ideas for a fix?

Ok, I just followed JoeL and am awaiting approval. For reference, see the image of 3 speed tests this morning conducted on an LTE iPad. No other devices are connected to the router.
connected to the wireless network broadcast by the Verizon 4G LTE router - 0.6 down/up, unacceptable
connected straight to the Verizon LTE network - 34 down / 9 up, fine
home wireless network
The 1st test should look very similar to the 2nd since both are using the Verizon LTE network

Extremly slow BB After 21CN upgrade

On last wednsday exchange in Dungannon got a 21CN upgrade. I thougt yea great news finally i'll get more than 9-10 Mbits. I must admit that before upgrade my bb was rock stable no problems at all ofc some minor dissconections occured during a 4 year period but it happens right? But after the Exchange upgrade my broadband is awfully slow it's almost like dial-up connection, i can't even do my work from home or use internet services which i've paid for upfront.
I've posted on forums recently i was told to leave my hub on 24/7 for few days, and it should solve my problem,since the line need to settle down after the updrade. But it's already 6th day after the upgrade and nothing changed .... well almost nothing ...
Here are the stats from my hub taken todays morning.
ADSL line status
Connection information
Line state Connected
Connection time 5 days, 0:47:10
Downstream 283 Kbps
Upstream 440 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 22.9 dB / 30.3 dB
Line attenuation (Down/Up) 29.0 dB / 16.1 dB
Output power (Down/Up) 0.0 dBm / 12.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 208 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0
When i got back from work about 5pm connection went down for a short period of time (i belive i've been resynced or smth like that) and afterwards my stats look like that
Line state
Connected
Connection time
0 days, 2:11:13
Downstream
283 Kbps
Upstream
1,108 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
22.1 dB / 9.0 dB
Line attenuation (Down/Up)
29.0 dB / 16.2 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
2315 / 4294967264
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
im very happy cuz finally i can send files to my employer faster also uploading stuff for my private use/backup is easier now but what the **bleep** is with downstream speed? i can understand that setting up new exchange equipment can take some time, same goes for stabilization of the line but how long do i need to have to wait till i'll get what i'm paying for?
P.S excuse my english it's not my native language
Forgot to add speedtest results
Solved!
Go to Solution.

I know exactly what you mean = probably find most people on the forum know the feeling. the speed down is very low but as I said BT will not do anything while still in the training period.
if no change after 10 days training the contact mods for assistance http://bt.custhelp.com/app/contact_email/c/4951
just fill out the form
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Slow speed after line repair

Hi, we had trouble with our phone /BB and vision which were down for about ten days. fault was found to be the line between pole and the main socket into the house, The; B.T engineer replaced the line and socket; which sorted out the phone, but internet was still down. BB was showing as connected, but would not connect to internet and no BT vision service. Phoned BT and Indian lady guided me through different settings and after about half an hour we managed to get the hub to connect to the internet. The speed is very slow now and this is affecting our BT vision as well. I realise that it can take up to ten days for the line to reset to its best setting. can anybody help with the info obtained from our HH1.5 which is wired by ethernet cable to the computer with nothing else connected or running at time of speed test. Original BT speed test result: BT Speed test.08/06/2011 --2am Test1 comprises of two tests 1. Best Effort Test: -provides background information. Download Speed 5751 Kbps 0 Kbps 7150 Kbps Max Achievable Speed Download speedachieved during the test was - 5751 Kbps For your connection, the acceptable range of speedsis 2000-7150 Kbps. Additional Information: Your DSL Connection Rate :7136 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6295 Kbps ==================================Latest Hub info shows: DSL Connection Link Information Uptime: 1 day, 10:57:05 Modulation: G.992.5 annex A Bandwidth (Up/Down) [kbps/kbps]: 1,119 / 1,148 Data Transferred (Sent/Received) [MB/MB]: 156.79 / 993.94 ========================================================================= DSL Connection Link Information Uptime: 1 day, 10:58:21 Modulation: G.992.5 annex A Bandwidth (Up/Down) [kbps/kbps]: 1,119 / 1,148 Data Transferred (Sent/Received) [MB/MB]: 156.80 / 993.94 Output Power (Up/Down) [dBm]: 12.5 / 0.0 Line Attenuation (Up/Down) [dB]: 13.5 / 24.0 SN Margin (Up/Down) [dB]: 9.0 / 31.5 Vendor ID (Local/Remote): TMMB / IFTN Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 2 / 0 Loss of Power (Local/Remote): 0 / 0 Loss of Link (Remote): 0 Error Seconds (Local/Remote): 2 / 0 FEC Errors (Up/Down): 0 / 171 CRC Errors (Up/Down): 0 / 0 HEC Errors (Up/Down): 0 / 0 Line Profile: Fast Are these in line with what might be expected and should my profile return to the original settings?

you have now been upgraded to 21CN adsl2+. Your noise margin is very high but there is a 10 day training period after an upgrade so just leave it connected with no manual resets.
21CN is more aggressive if you have any noise on your line and what was a good connection with adslmax may not initially be a good connection with 21CN. However if you have a noise problem after training come back and someone will provide assistance
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Upgrading to better speeds after exchange upgraded...

Hey,
My exchange has been marked as on the 21NC for probably close to a year now however I never got a speed boost after the upgrade. I figured my download speed might not of changed because of the SNR but my upload speed should of? So I assume the speed is still capped at the "upto 8Mb"?
DSL Modulation Mode:
G.992.5 (ADSL2+)
DSL Path Mode:
FAST
Downstream Rate:
5280 Kbps
Upstream Rate:
448 Kbps
Downstream Margin:
12 db
Upstream Margin:
23 db
Switching modem to to regular ADSL results in roughly the same speeds.
DSL Modulation Mode:
G.992.1 (G.DMT)
DSL Path Mode:
FAST
Downstream Rate:
5504 Kbps
Upstream Rate:
448 Kbps
Downstream Margin:
10 db
Upstream Margin:
23 db
So anyway to change from ADSLMax to ADSL2+ speeds? I'm quite a old customer so I have my own network equipment and only have a first gen BT Homehub laying around somewhere.

Using a Linksys AM200 modem. When you let the DSLAM set the mode unfortunately it doesn't actually tell me what mode it is in.
DSL Status:
UP
DSL Modulation Mode:
Auto
DSL Path Mode:
FAST
Downstream Rate:
6016 Kbps
Upstream Rate:
448 Kbps
Downstream Margin:
12 db
Upstream Margin:
23 db
Downstream Line Attenuation:
41
Upstream Line Attenuation:
23
Downstream Transmit Power:
19
Upstream Transmit Power:
12
LOS Errors:
0
As far as I know a 'multimode box' is only present with fiber?

My Mab Book Pro has 4gb Memory , i want to upgrade it, since i am seeing my system slow down after i upgraded to OSx MOuntain LIon

Hi
After i upgraded to 10.8.2 i am seeing my MAc got slow.
And my memory is 4gb , if i increase the memory will the system become faster.
Can we get it done this in Apple store .OR without upgrading hte memory cna we make this ystem to run faster ?

vikramkg wrote:
Hi
if i increase the memory will the system become faster.
No. Installing RAM doesn't make a computer faster.
Can we get it done this in Apple store
Sure, but why pay for that when you can do it yourself.
without upgrading hte memory cna we make this ystem to run faster ?
Have you checked activity monitor to see if any apps or processes are takin up a large percentage of the CPU?

Slow broadband after exchange upgrade

My exchange (Accrington) was recently upgraded. Prior to the upgrade I was getting approx 5.5Mb.
I was told that I would need to wait 10 days after the upgrade for re-training of my line.
After 10 days, my connection had dropped to 1.6Mb, so I called BT and was told that it was because I had a home hub version 1.0 and that it was incompatible with the upgraded exchage.
New version 2.0 Hub was sent to me and this has now been connected for 5 days. I also took the opportunity to move things arround so the new hub is connected directly to the master socket, there is no extension wiring and no telephone connected. (Master socket has BT broadband accelerator filter fitted)
I have used BT speedtest and got the stats from my hub. My IP Profile is no where near what it used to be, I would have expected this to rise after 5 days ?
Any suggestions as to what I should do now ?
By the way I am 456M from the exchange !
Line state
Connected
Connection time
0 days, 19:09:33
Downstream
2,268 Kbps
Upstream
1,184 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
28.9 dB / 4.4 dB
Line attenuation (Down/Up)
16.0 dB / 7.1 dB
Output power (Down/Up)
0.0 dBm / 13.0 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 4294967137
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
1. Best Effort Test: -provides background information.
Download Speed
1555 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1555 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2268 Kbps(DOWN-STREAM), 1183 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 9.13:22.36:68.51 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
976 Kbps
0 Kbps
1183 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 976 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1183 Kbps
We were unable to identify any performance problem with your service at this time.

Thanks for the reply.
I have removed the filter, and I will leave it for a few days to see if I get any improvement.
The noise margin(down) actually increased slightly after removing it, is this to be expected ?
Line state
Connected
Connection time
0 days, 0:01:28
Downstream
2,268 Kbps
Upstream
1,236 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
29.1 dB / 6.0 dB
Line attenuation (Down/Up)
16.0 dB / 7.0 dB
Output power (Down/Up)
0.0 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 12
Error Seconds (Local)
0

Re-activating Premiere 9 elements after network upgrades - Can't!

Hi there,
Bit of a faux pas but I had Premiere Elements 9 installed on the 2 machines I (personally) use at work. A Month or so ago we did a massive network upgrade and my machines were rebuilt. I wasn't aware at the time that I had to manually deactivate the software and so on re-installing my serial number is no longer valid as the activation software still thinks the program installed on 2 other machines...neither of which, of course, exists any more.
spent 25 minutes on the phone waiting to speak to someone but i have a job....thoughts/help?
Thanks
M Wells

Hi M Wells,
You will have to get in touch with an Adobe support representative to get this fixed.
I would advise you to get in touch with chat support in case you are unable to get through to anyone on the phone.
Please click on this link to get to the support page:
On the page, click on "I need help activating or deactivating my software"
You should see the "Chat Now" button after a few seconds. In case all chat support agents are busy, please wait for a few minutes on the page and the chat button will appear once an agent is free.
After you connect to a support representative, explain the situation and they will be able to assist you right away. Please have the Product Serial number handy as you may be requested to provide that.
Thanks

MacBook Slow/Crashes after Lion Upgrade

MacBook (13-inch, Aluminum, Late 2008) runs slow, crashes after update to Lion. Ran fine before. Now it crashes when it goes to sleep with screen saver running, sometimes takes multiple force-restarts to boot and seems to run out of RAM (menu bar disapears or a second when switching apps, lots of spinning beach balls). Can't run more than two CS4 apps at once.Aboiut 45 GB free on the 250 GB drive. Any ideas?

The "do not enter" sign is saying that you're computer cannot locate a hard drive to boot from. Turn on the machine with the option key down. See if the computer give you an option to select a hard drive. If it doesn't select it and it should boot from the selected hard drive. If it doesn't see any bootable hard drive, it usually means your hard drive is dead. In that case, go get a replacement and hopefully you backed everything up.

Slower speeds after network upgrade

Similar Messages

Maybe you are looking for