SolMan automatic mail notification.

Dear All,
i had config all necessary settings for ticketing system through our solution manager .
then i had config SCOt and then through PPF adm i had maintain action for message creater SLFN0002.
and make a condition for In Process.
So when ever i am saving any support message at In Process status then automatically mail generated for key user.
but problem is that
Mail only generated for those support message which had been generated only in SolMan system.
i do not know why so ?
obviously key user will create message from another server , what they are doing from production server and at SolMan support team getting those ticket/message but when SolMan admin is changing support message status from new to In Process then in action tab no action happen related to mail.....
while if for testing purpose i create any message from SolMan only then after changing message status i getting action related to mail in action tab.
Can any one tell why it is going on...
Regards
Dik

Dear Vadim Shmarin
Can you check that the message creater (SLFN0002) is filled correctly if        you create message from the satellite system
dear how can i check it out....
as i am checking under transaction data tab
then
Description               MATERIALS    16.09.2009 15:49:38
test
test
System Data               MATERIALS    16.09.2009 15:49:38
SY-DBSYS................ ORACLE    10.2.0.2.0
SY-HOST................. sapserver
SY-OPSYS................ Windows NT 5.2
SY-SYSID................ MRD
SY-MANDT................ 100
SY-UNAME................ MATERIALS
SY-DATUM................ 20090916
SY-UZEIT................ 153055
SY-ZONLO................ INDIA
as per above information MATERIALS a key user and end user at our devlopment server and through that id i had created message and processing accordingly....
guide me....
Edited by: dik on Sep 18, 2009 8:31 AM

Similar Messages

RE: Mail notification on changing the status of the spport desk messages

Hi,
I am facing problem with the automatic mail notification in service desk configuration.
When i create a support desk message in the satellite system, the message appears in crn_dno_monitor in solution manager. When i change the status of the message from new to in process, i get a mail only with the subject line "MESSAGE IN PROCESS STATUS' and the pdf attachement (sapscript) is missing. I have checked all the configurations in SPPFCADM but i am not able to figure out the problem. Please help me out of this problem.
Regards,
Sowmya

Hi,
there is a SAP Note with a tutor for send_mail via action. See Note 691303 and the attached .zip-file.
It shows step by step how to set it up and is a very good tutorial. You'll need additional (free) software to let it run.
Regards,
Dirk
@Sowmya: what content does the mail have? None? There is a possibility in SolMan where you can choose whether you want the content as a .PDF-Attachment (which, in my eyes, isn't that sparkling) or as regular mail text.
It is located in TA SCOT. Double klick on "SMTP", then klick on "Internet" and there choose in the Drop Down Menu of Sapscript. When you have trouble, look at my [screenshot|http://home.arcor.de/dirk.malas/solman/Mail_TXT_PDF.JPG].

Mail notification for SDHF in ChaRM

Hi!
I am experiencing with an automatic mail notification.
I already applied sap note 865619.
Unfortunately the action nor is scheduled nor executed.
My scenario: when the urgent correction is created the developer should be contacted by email.
Can some one advice me what is the right schedule and/or start conditions?
(USER_STATUS=E0001, PROCESS USERSTATUS=E0001)
Do I need the both recommended parameters from sap note 865619?
(parameters: STATUS_IS_NEW and STATUS_TABLE)
Thank you very much indeed!
regards
H. Thomasson

Hi,
First define status profile for SDHF.
Then define action and define condition for each action.
Assign status profile and condition to transaction type SDHF.
Regards,
Nikhil

ChaRM: mail notification to requester

Hi!
I would like to set up an automatic mail notification for requester of the change request (SDCR), when the Change Manager approves or denies them.
The problem I am currently facing:
when the fields "Sold-to-Party"and "Requester" have the same partner/user no mail notification will be send.
Does some one know a workaround to solve this bug?
Thank you very much!
Regards
Thom

Hi,
Can you please share , how you configure mail notification in charm.
Regards
Andrew

ChaRM: mail notification of requester

Hi!
I would like to set up an automatic mail notification for requester of the the change request (SDCR).
Scenario:
When the Change Manager approves the change request (SDCR) then the requester should get a mail.
What I have done:
Creation of action condition "Z_mail_to_requester"
for action profile "SDCR".
partner dependent: (00000016 Requester)
First question:
When I look into the change request --> Partner I can see that the requester has another number.
(00000010 Requester)
Is that a SAP bug?
Then I defined the schedule condition:
&Servicevorgang CRM Error.FreeFlag& = X
and
&Servicevorgang CRM Error.Userstatus& [] E0004+DCRHEAD*
My problem: the action will neither scheduled nor executed shen the Change Manager approves and saves the change request.
Can some one hell me please?!
Thank you very much indeed!
Thom

Hi All,
I configured Change request mang. in my solution manager server. now i want to create msg notification for all status changes in charm msg flow, like when change request approved by advisory board a automatic mail should generate for change manager.same as we use in service desk for mail notification.for all status changes.
on approval
on chane req. creation
on on every maintenance cycle phase change........
So please let me know few things which may be used for this activity.
1. PPF application
2. Action Profile
3. Action definition entry
4. smart form.
if any more input require , please let me know.
Regards
Andrew

Automatic SMS/Mail notification for local auto-reaction method

Hello!
We would like to be informed via SMS/Mail about the Availability of satellite system.
When we assign a Local auto-reaction method for this MTE (Availability_SysPercent_ABAP) we receive the SMS/Mail notification only in case we manually start the auto reaction method from RZ20.
When we try to assign the central auto reaction method from RZ20 we get the following error:
Assignment for local system only works with nodes from agent segments
What is the procedure for the automatic SMS/Mail notification in case of local auto-reaction method?
Thank you very much!

Dear Team,
As I have understood, you want to be informed each time a satellite system is not up and running ?
Option 01
========
1. Install the CCSMPING agent in SOLMAN
2. Create your satellites systems through RZ21 - Technical Infrastructure - Availability Monitoring - Configure CCMSPING ...
    Create all satelittes systems ...
3. Then, from SOLMAN_WORCENTER, in SYSTEM Monitoring, you have the status of each satellites systems created
    in RZ21 (point 2).
This option will not advised when a satellite system is down. But from one WEB page, you will have the status of all satellites systems.
Option 02
========
1.Install the CCSMPING agent in SOLMAN
2. Create your satellites systems through RZ21 - Technical Infrastructure - Availability Monitoring - Configure CCMSPING ...
    Create all satellites systems.
3. RZ20 - SAP CCMS Monitor Templates - Double-click on "Availability and Performance Overview"
    Open "Availability" - Then, all satellites systems which have been added under point 2 will appear.
4. Select one satelitte system
5. Open "Availability"
6. Select "ABAP: Checked by CCMSPING.<solman-hostname>.00"
7. When selected, click on "Properties" button.
8. Then, you assign here an auto-reaction method - for example :
    "ccms_send_alert_to_alm_ccms_containerv4".
9. Copy this method to Zccms_send_alert_to_alm_ccms_containerv4.
10. In this method, add you email address.
11. Then, check that job "SAP_CCMS_MONI_BATCH_DP is running. This job collects data in the CCCMS (RZ20).
12. Then, the alert will be automatically sends to your email adress.
Hope it helps ?
Best regards
SAPNetWeaverAdmin

Blackberry's automatic delivery notification encourages spam mail.

To anyone who is listening, please either disable the Blackberry's automatic delivery notification, or give us Blackberry users the option to change it to manual delivery notification requiring our approval before delivery notification is sent.
Spammers harvest the email addresses and the automatic delivery notification tells them that they sent spam to a good/valid address.
My wife and I both noticed that since we started using the Blackberry, the number of spam mail has progressively increased. Today, I discovered why. I noticed in the sent mail log, that the Blackberry is sending out delivery notification automatically each time an email is opened/read. A lot of times, I can't figure out if something is junk until I open up the email. That's when the Blackberry sends delivery notification. Sure, the spammers request delivery notification, that's how they can confirm whether their junk mail reached the intended party. And thus, they harvested a valid email address that they use for the next spam mail. The Blackberry makes it too easy for the spammer to validate a good delivery email address, and for mail that's being forwarded from a "disposable address" to my real address, now the spammers get to harvest my real email address when the Blackberry includes it in their delivery notification.
So please, please disable the automatic delivery notification. Let me decide who I will send delivery notification.
Thank you in advance!

ladyv114 wrote:
How do you disable the automatic delivery notification?
On BIS, I don't think there is a way; on BES your BES Admin can do this.
Please also read my post above.
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.
Get busy living, or get busy dying.
http://blog.port3101.org/hdawg/

How to send e-mail notification automatically when a record is inserted?

Dear All,
Could anyone kindly tell me how to send e-mail notification automatically when a record is inserted through a form in Oracle Portal Release 2?
Regards,
Ridwan.

Hi,
If you are writing a form on a table then you can call the mail API from a database trigger on the table. If it is a form on a procedure, you can make the email call from the procedure. To know more about sending mails from plsql go to
http://www.quest-pipelines.com/newsletter-v2/smtp.htm
Thanks,
Sharmila

Need to generate automatic mail, when notification creation in IW21

Hi All,
when i am creating notification in IW21, i need to generate automatic mail. I know mailing program.
I searched with following USER EXITS. And i tried with BADI also.
IWO10026
IWO10027
IWOC0001
IWOC0002
IWOC0003
IWOC0004
But still i didnt get solution for this problem. Can anyone help me.
Regards
Lakshaman Dev

Hi,
You can use the following BADI.
NOTIF_EVENT_SAVE.
This is a filter dependant BADI. Use filter 'Maintain Notification'.
This BADI will trigger at the time of saving your notification.
Hope this helps.
Regards,
Mrunal.

Can we automate a notification e mail before everyday with alert if there is no values on Dashboards?.

Dear All,
We are broadcasting revenue dashboards on every Monday.
1. Can we automate a notification e mail before Monday with alert if there is no revenue on Dashboards.
2. Also need to automate stop sending broadcasting e mail on Monday if there is no revenue on Dashboards.

Unfortunately there is no email bursting & broadcasting features available in dashboard so far.
Schedule and email Xcelsius dashboard
Automatic Emailing for Dashboards

I have an iPhone 4s and a hotmail account, and despite having configured push mail notifications to be received automatically and immediately, I fail, I have to do something extra? thanks

I have an iPhone 4s and a hotmail account, and despite having configured push mail notifications to be received automatically and immediately, I fail, I have to do something extra? thanks

IOS supported push mail account http://support.apple.com/kb/HT2625#

Gnome automatic login + mail-notification paswords

I use gnome automatic login (/etc/gdm/custom.conf AutomaticLoginEnable=true) and I use mail-notification with 3 mailboxes. The mailbox passwords are stored in a keyring. When I start the system, mail-notification asks for keyring password 3 times (to check the 3 mailboxes). I have seahorse installed as well and I enabled the option to open keyring when I log in, but nothing changed.
Is there any solution to avoid entering keyring password for all mailboxes?

You can have the keyring without a password (run seahorse, rightclick the respective keyring, change password).
The question is whether it is wise, especially with automatic login.

Syncing Mail Notifications Between Mac and iPhone

Hi
I been having this problem with the mail notifications not syncing between the Mail.app on my MacBook Pro and iPhone. Let me explain:
When I get a new email, I hear the sound and see the red notification icon appear on both the MacBook and the iphone. When it comes to checking the new email, here are the two possible scenarios:
a) If I check the new email on my phone, the red notification icon disappears from BOTH the iphone and the MacBook.
b) If I check the new email on my MacBook, the red notification disappears from the MacBook but DOESN'T disappears from the iPhone (that is until I open the app). This happens with both cases, when the app is "running" in the background or when it is complety closed.
I don't know if I am crazy but I am pretty sure that both of the notifications used to disappear before, no matter where I checked the mail.
I tried deleting and creating the email again on my phone, and it didn't work.
Here some info that could help find a solution:
- I'm using icloud email (@me.com)
MacBook
-Mountain Lion
iPhone:
- iOS 6 (this problem started before the upgrade)
- Push is on.
- Fetch (that suppodselly would be used only if push is off) is set to Manually.
- On the "Advanced" sub-menu inside the Mail settings, Push is also selected.
Hopefully this can actually be fix and I can prove myself that I was not crazy!!
Thanks in advance for the help!!

Anyone find a fix for this problem? I've been waiting for this since notification syncing was announced a couple years ago with iOS 6. I use iCloud for my email and find it very frustrating that when I read an email on my Mac or on iCoud.com that it doesn't automatically dismiss the notifications for those emails on my iOS devices until I open the mail app on each iOS device. Notification syncing works great with other apps. With iMessages, for example, when I read a message on my Mac running Yosemite, the notifications disappear on my iOS devices without opening the messages app (badge app icon, home screen notifications and notification center). Why can't they figure this out with email? I remember at my old job, I had an exchange account that properly synced mail notifications between devices, but it has never worked with my iCloud email. I wonder if I am just missing a particular setting or if Apple just blew it here. Any info would be greatly appreciated.

Get an E-Mail-Notification if there is a alert for a SAP-System in DSWP

Hello,
how can i get an E-Mail-Notification when there is a alert in a SAP-System?
I know that alerts are shown in the transaction dswp under System Monitoring but exists a alternative to get these alerts via E-Mail?
In the transaction rz21 autoreactions can be defined for single MTE classes - but i search for a more generally method to get all in DSWP reported alerts via E-Mail.
Best Regards
Torsten Urban

Hello All,
You can get EWA reports thru mail.
Selection the solution for which you want the reports thru mail in DSWP tcode.
Then Edit>Automatic Email transmission>create Email recipeint.
Hope this solves your query.
Cheers,Amber S

E-mail notification for password reset

Hello,
We recently activated the e-mail notification of user requests password reset in SRM Portal.
After the password reset, the recipients will receive this message:
Dear <user>,
Your password has been reset. Your new password is <password>.
Is it possible to modify this message?
Thank you!

Hi,
I think the mail is sent from workflow.
Please check which workflow is triggered in SWI2_FREQ transaction.
For example,
Workflow WS10000224 has task TS10008202 and task called method RESETPASSWORDANDMAIL of Business Object BUS4101.
Please check Business Object BUS4101 and method ResetPasswordANDMail.
The method calls FM BBP_GENERATE_PASSW_MAIL.
Some text objects are used in this FM.
001     New password for procurement system
002     This is an automatic generated email. Please don't reply!
003     Dear employee,
004     your new password in the procurement system is:
005     Please change it as soon as possible.
006     User account for procurement system
007     your user account in the procurement system is:
I can not find your text in this FM.
>Dear <user>,
>Your password has been reset. Your new password is <password>.
Regards,
Masa

SolMan automatic mail notification.

Similar Messages

Maybe you are looking for