Stuck during software Installation

Model - hp p077tx
OS - win 8.1
I was having issues during booting. So hp figured an os corruption issue , sending me recovery disks.
I ran those disks on pc. Though the disks smoothly completed the recovery process but it stuck during software installation process. I left pc for 4 hrs still no progress.

@sidaksingh007
If all the hardware passed, and the recovery is still failing, there may be a problem with that recovery media. I would recommend calling back technical phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Malygris1
I work on behalf of HP
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Deskjet Advantage 3540 (Envy 4500): Computer won't connect with printer during software installation

I just bought this printer and I am trying to install it by using the HP installation CD but I am running into difficulties to complete the process. The problem is that the computer won't connect with the printer (but my printer connects fine with my Wi-Fi network) and installation does not complete.
The HP software installation process appears to go normally (at least no error messages are shown) but when it gets to the part where it asks me how I would like to connect to the printer (Wireless or USB cable) I get an error message when I select Wireless Mode. My printer appears listed but as soon as I select it, a dialog is shown stating that "network installation could not be performed".
Below are the dialogs and what happens (text is in portuguese but you get the idea)
Dialog 1: selecting wireless connection mode
Dialog 2: printer appears in list and I select it
Dialog 3: Error message is shown, no further details
Here are some more facts:
(1) Printer connect fines with my Wi-Fi network: the connection details are correctly shown in its display (Wi-Fi SSID and IP 192.168.0.6) ;
(2) If I go to a web browser in my computer and type in the IP address, I can access the printer's webpage fine;
(3) I've tried uninstalling and reinstalling HP software;
(4) I've resetted my router;
(5) I've executed "HP Print and Scan Doctor" utility and it states my software hasn't been installed (which I don't understand) and it tries to download HP software and install one more time and I get to the error.
(6) If I go to "Start" menu, I can see the HP group is empty (installation only creates icons on my desktop). See picture below:
My OS is Windows 7 64 bit Ultimate (Service Pack 1)
EDIT: I've just discovered the inkjet Advantage 3540 and Envy 4500 appear to be the same printer, each target to a different market.
Help is much appreciated as I tried a lot of things to make this printer work wirelessly with my computer but without success.
Thank you,
Joao Pedro

Hi JoaoPedro,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that you are having installation issues.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thank you for your time
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Keep getting ".kext" errors during software installation or updates

This has been going on for a while now, though presently I am finally getting a pattern in terms of incedent times. Previosly, I was getting ".kext" error messages all the time. Then I tried re-installing Snow Leopard and that redueced the number of incedents. Now with Lion, they only happen with Software installation or updates. The messages usually start appearing when the instalation process gets to "moving components into place" or something like that. So, that leads me to think they are related to some some components. Usually the message reads something like "
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/System/Library/Extensions/NovatelWireless3G.kext
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Is there anything I can do to stop getting these alert messages? Any ideas? Thank you!

A kext is a kernel extension (usually drivers) that affects the OS kernel at the lowest possible level. This is one of the things Apple wanted to limit as much as possible with the new MacOS architecture since extensions were one of the sources of fragility in OS 9 and lower. It may be as simple as finding the programs that installed these files and using the uninstaller that should exist. (Or not) You might try drilling down into the Extensions folder and removing those files by hand but the problem is there might be other things that were installed when these files were which will continue to cause trouble.

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HINT:
Make sure you are not in airplane mode when performing an iPhone software update. If you do, then you will get an iTunes alert saying ...
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Whenever I attempt to update preexisting software apps or install new ones, my mid 2012 MacBook Pro w/ Retina display will shut down and reboot itself. Obviously this has gotten frustrating as several of my existing apps are woefully out of date.
Any suggestions would be most helpful.
PACOMPat

Thanks for the assistance and sorry for the late reply, I'm overseas doing HA work and don't always have internet access.
I tried utilizing the methods you mentioned and upon doing so I received the following message:
So I followed this set of instructions and when verifying and repairing disk permissions the window stated that the partition was okay.
After logging back in, I attempted to download a software update, sadly the system shut itself down and rebooted and I am still unable to install any updates for my out of date apps. I won't return to the States until June, I may have to wait until then to resolve this issue.
Thank you again for your assistance.
Pat

LaserJet Pro MFP M276nw software installer not detecting printer via USB or wi-fi - Windows 7

I am trying to install a LaserJet Pro MFP M276nw on Windows 7 Home Premium x64, and I know the printer functions fine, as I have installed it on both Windows Vista Basic x32 and Windows 7 Professional x64 all on the same desktop. The operating system has been changed a couple of times, hence the multiple installs.
I downloaded the full featured software from HP.com and went through the routine of installation as per usual, except that now the software doesn't detect the printer when it requests that I connect it via USB. Trying to install via wi-fi doesn't work because the printer still needs to be attached via USB in order to create the proper wireless handshake. Windows 7 detects the printer, and in-fact installed the drivers for it automatically. However, the printer installation software suite does not respond to the printer being connected, and just hangs there, waiting for it to appear.
I have tried multiple USB ports and it's the same issue. I've installed the basic driver also available for download on HP.com, but that software does not appear to include an option for scanning files to the computer. The printer itself will scan to email or to to a USB thumb drive, and even to a network folder, but not directly onto the computer. If it wasn't a necessary function of an all-in-one printer, I wouldn't bother with the scanning feature and simply make do with the basic printer driver.
Anyone have some sort of idea regarding this issue?

Hi @KP_ ,
I see that you are having issues with setting up the printer on the one computer. I would like to help you out today.
I would uninstall the software, turn off the Startup programs, Antivirus software and update the driver during the install by the post I have provided.
Disconnect the USB cable.
Uninstall the software.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
Download, save and then run the latest drivers. Don't Connect the USB cable until prompted during the install.
HP LaserJet Full Feature Software and Driver.
Right after connecting the USB cable, follow this document immediately. A Fatal Error Displays During Software Installation. Disregard the title. If the printer stays listed properly, don't worry about updating the driver.
Test the printer.
Then you will have to go back and enable the Startup programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Software Installation fails via GPO

GP SERVER:
Windows Server 2008 R2 Standard 64 Bit
CLIENT PC's:
Windows 7 Professional 64 Bit
DEPLOYMENT INFORMATION:
General:Deployment
type - Assigned
Deployment source - \\SERVER\FOLDER\MSI.mis
Uninstall this application when it falls out of the scope of management - Disabled
Advanced Deployment Options:
Ignore language when deploying this package - Disabled
Make this 32-bit x86 application available to Win64 machines - Enabled
Include OLE class and product information - Enabled
Permissions:
Allow
XXXXXXXX\Domain Admins
Full control
No
Allow
NT AUTHORITY\Authenticated Users
Read
No
Allow
NT AUTHORITY\SYSTEM
Full control
No
Allow
XXXXXXXX\Domain Admins
Read, Write
Yes
Allow
XXXXXXXX\Enterprise Admins
Read, Write
Yes
Allow
NT AUTHORITY\ENTERPRISE DOMAIN CONTROLLERS
Read
Yes
Allow
NT AUTHORITY\Authenticated Users
Read
Yes
Allow
NT AUTHORITY\SYSTEM
Read, Write
Yes
Allow
CREATOR OWNER
Read, Write
Yes
Administrative Templates:
Startup policy processing time – Enabled 30 seconds
Always wait for the network at computer startup and logon - Enabled
Error(s) on test client OC:
Sourced from Windows Logs > System
Error 1 - "The install of application XXXXXX from policy XXXXXX install failed. The error was: %%1612"
Error 2
- "Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was:
%%1612"
Based on the information above, is anyone able to advise if there is anything I have overlooked?
Jeet S

Good Morning,
So despite numerous variations and permission settings we are still experiencing problems with this. So this is what has been done so far –
The msi file has been moved to another location on the network which we know works for other msi files –
This did not work although when we check event viewer, gpresult and RSOP the policy is being applied but the software installation is failing.
Added domain users to local admins. The share folder containing the source msi has
Everyone setup for read and execute permission –
This made no difference
Tried running the msi file logged in as administrator and also tried running the msi whilst logged in as myself –
The msi runs fine for administrator but will not run when logged in as myself and gives the following error:
Software installation failed due to the error listed below. The installation source for the product is not available. Verify that the source exists and that
you can access it.
The msi contains an upgrade to our antivirus software. I setup two machines one with the old antivirus software installed on it and the other without any antivirus software on it. Logged in as domains users on each machine and did a gpupdate /force /boot
After logging back in I ran RSOP and found that on the machine which had no antivirus on it to begin with there was an error for software installation stating –
Fatal error during software installation. For the machine that had antivirus already installed on it there was no such error and the software installation states that the installation was successful and yet the new A/V software is still not installed.
This morning I got in early to try and do some more work on this but my boss was already here and advised that even a login script will not work so he has installed it manually on one of the machines and it appears to have worked fine. Not really sure where
to go from here.
Jeet S

Software Installation failed ----HP Laserjet M127fw

I got a fatal error during prepare-installation CD software. I disable internet security software. My computer OS is windows 7 64bits. Without installation software, I can not scan. Any suggestions to solve this problem? Thanks.

Hi @HPinksucker ,
I understand that you are getting a fatal error when installing the printer software. I can help you.
Most likely the print driver is already installed and you can print.
You can try to reinstall the scan software separately to see if that will resolve the issue.
Go to start, computer, right click on the CD for the printer installation and left click on open.
Open the setup folder, product folder, and then Scan_App folder.....HPScanLJM.....msi -
right click and select install or you might just be able to just double click on the hpscan.exe to extract the files. (might not be the exact path and name but similiar)
Then Go to start, computer, c:, program files or program files x86, HP, HPljm127mfp series, bin, look for hpscan.exe and right click and send to desktop. This will create a shortcut on the desktop again.
Try and open the shortcut on the desktop for the HP Scan software.
Usually when you get the time out error, you would do these steps in the document, right after connecting the USB cable. A Fatal Error Displays During Software Installation. After this is done the installation should continue.
How is the printer connected? (USB/Wireless)
Please let me know how you make out.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

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Windows 8 installation gets stuck during create partition step in bootcamp. Any suggestions?

windows 8 installation gets stuck during create partition step in bootcamp. I tried to restart the bootcamp with same results. I have given it more than 6 hrs for last 3 times but I was able to go past this step previously where I got stuck during registering windows8.

Hi,
According to your description, it seems that your all Windows 8.1 computers connect to network via normal wireless network.
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http://tipsandtricksforum.com/thread-210.html
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Ipad stuck at apple during software update

my iPad is stuck at apple logo during software update … what to do i have important date stored in it

If the reset doesn't work, you will have to force iPad into Recovery Mode.
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2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
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ON COMPUTER
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hello,
Error fixed.
Thank you,
Adrian

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http://www.macmaps.com/upgradefaq.html
http://www.macmaps.com/backup.html
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Have you repaired permissions and removed all peripherals before trying the install? Are you using Software Update? Try using the [10.5.3 combo update|http://support.apple.com/kb/index?page=search&src=support_site.home&q=10 .5.3%20combo%20updater] and see if that helps.

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