The applestore in berkeley told me that my iphone 5 hasnt a retina display, but i bought in apple store and now ?

hey guys i bought my iphone 5 in germany in a apple store, im a exchange student livin in berkely CA now. last week felt my iphone down and there is a problem under the display and i wen to the apple store in berkeley.. and they couldnt fix it and in addition they told me the display of my iphone  arent the retina display from apple is. they gave me the adress from a repair store in berkeley downtown to fix it.. i didnt understand why "the apple store" cant fix the iphone ?

The warranty on the iphone is NOT international.  It is only valid in the country of purchase (the EU is considered one country for warranty purposes).  You wil need to send your phone back home to someone in Germany or another EU country to bring the phone into Apple.  When it's done being serviced they can send it back to you.

Similar Messages

Maybe you are looking for

  • Time machine is not backing up - starts to, then stops.  No error.

    Time machine has stopped backing up.  I have plenty of space on the external drive.  When starting a backup, whether automatically or manually, the process will begin, and may even get to the backing up stage, then stop.  No error message, but no bac

  • Joining 10.8.5 with existing account to Active Directory domain

    Hi- I have a MacBook Pro that I am using as a test computer to figure out how to introduce the growing population of Mac's into our Active Directory environment in our small company. This comptuer is running OSX 10.8.5 There is a test account in AD t

  • PHP refuses to load ZendOptimizer 3.3.9

    I've got Apache and PHP running properly, however whenever the server starts I get the following error which is preventing the ZendOptimizer.so module to be loaded in : PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/lib/php/20060613-

  • Problem with Managing Subscriptions (URL)

    The problem consists of which I cannot create the sindicador, entrance the URL of the subscriber and the respective user, but at the time of Get Catalogue sends the following message: Error: Error en la conexión con el sindicador (No ICE server) I ho

  • ITUNES 12

    ever since I downloaded itunes 12 can no longer select individual podcast to my ipod nano, I can only use what itunes gives me I used to be able to select by a ck by the individual pod cast, I'm not the only one having this problem is anybody working