Time stamps in reports are different than what is on the record

We have some users in the UK who have their time setting set to GMT. On our SR form, we have a few date/time fields. The data on the form is correct.. When they run a report with these fields, the time is adjusted by 8 hours, or PST, which is the time zone in our company profile.
How can we make sure the reports show the correct time based on the users time zone?

Did you get an answer re this David? Currently a client is having the same issue, trying to run an end of month report with some records entered on the last day of the month not being captured due to this time difference.

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I am not a super user in Illustrator but I know my way around it and understand more than the basics. I downloaded this vector from Shutterstock, but what I am seeing on the layer palette is different from what is on the canvas and if I try to save or export it to anything else the result comes out looking like the layers palette - almost black.
And it's only happening on a few of the objects, as you can see from the image, the apple and other leaves are fine. It is also doing it to the pumkin and some of the grapes in the cornicopia. Any idea what is going on? I checked all my layers to see if something looked weird but they all look fine...
When I open the original .eps file from Shutterstock in Photoshop, I get the same black objects.

What OS? If Mac, then this might be affecting you.
http://forums.adobe.com/thread/1070677?tstart=0

FCP7 HELP - Exported quicktime mov plays differently than what I edited on the timeline. The playback shows the clips with ins and outs that are different than what I set in the clips when I edited - some are too early and the clips don't playback

Please help ASAP.
Specs: IOS 10.6.8
Processor 2.4GHz Intel Core i5
Memory 4GB 1333 MHz DDR3 -- Everything is edited, sourced, and stored on an 2TB external hard drive to make things go faster.
Editing with FCP 7
When I export the sequence I edited with quicktime, the playback video is very different from what I edited on the timeline. The playback has the clips with ins and outs that are way off than what I cut, and some of the clips don't show at all or have changed transitions. However when I play in the timeline in FCP, the sequence is fine, just the way I cut it.
The source of the clips was one long .mov that I cut into clips for the timeline. Everything has gone smoothly but the exported .mov is just so different.
How can I get the time codes of the clips to be the same in the exported .movs? I just want the quicktime .mov to represent my edit exactly.
This video is due tomorrow - if the solution is too time consuming, can I play within the FCP player window and Log and Capture?
Thanks,
MV

What is your source material? Is it H.264? FCP does not work correctly with that material.
Click on a source clip in the FCP Browser, and once selected, type Command + 9 to see the item properties for the clip. Either report those properties, or take a screen shot of the item properties, and post that here.
Next, click anywhere in your timeline, and then type Command + 0 {zero} to see your Sequence Settings. Either report those Sequence Settings, or take a screen shot of the Sequence Settings and post that here.
MtD

Quicktime export is different than what's in the timeline

I'm editing a demo reel for an actor friend. One of the scenes is from a television show, but the scene she's in is not with any of the shows' more recognizable stars, so I wanted to put a little bit of the title sequence/music in front of it to make sure people knew what show it was. So I put about 3 seconds worth of it in. It looks great in the sequence, but when I do an export to quicktime (broadband medium) that title sequence is slightly askew... instead of the 3 second chunk that's clearly in the timeline, it's a 3-second chunk about 10 seconds prior to what is in the sequence. This is driving me insane. Any idea what could be causing this?
Oh, I just upgraded to Studio 2, if that makes a difference.

I thought of that too, but it was ripped from a (non-copy protected) DVD, and the title sequence is its own chapter. So of course, the little chunk I need to use is pretty much at the tail end... I don't have 10 seconds after it.
Thanks for the suggestion, though!

IPhoto MobileMe 'item counts' are different than My Gallery on the Web

I have several albums I'm published from iPhoto to MobileMe.
In the past, if I added a picture or movie to a MobileMe album using
iPhoto, the 'item count' would increase by the appropriate amount.
Now, when I add one movie, for instance, the item count displays
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Paul

The date doesn‘t change on export, the application reading the date does.
iPhoto (and any serious photo app) gets its date info from the EXIF data that your camera writes to the shot. This is the photographic metadata.
The Finder isn’t a photo app, it’s a file organiser. It doesn’t read the Exif, it reads the file data, which is not the same thing.
There are apps that will rename the files fro you, based on the Exif. Here’s one:
http://www.macupdate.com/info.php/id/25698/shootshifter
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TD

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Doubtful.

Time stamps in reports and status are 7hrs off, is there a setting?

Time stamps in reports and status are 7hrs off, is there a regional setting to correct this?
When I run e-load all reports and any other time stamps are 7 hours off. (If I run a test at 9:20am pacific time the e-load shows 4:20pm). The e-test scripts show the correct time if I run those via e-test.
Is there a setting for this?
Thanks!

Hi hagstal,
Actually, this is a known issue on Vista.
You need to edit the follwoing file to specify your timezone;
\Empirix\EmpAppServer\bin\JbossService.conf
Please refer to Known Problems section of e-TEST suite Release Notes for more details.
regards

Historical reporting...reports are different?

I'm looking at 2 reports for a 24 hour period trying to figure out the total amount of calls handled by the system. The reports are:
Contact Service Queue Activity Report and Traffic Analysis.
CSQ Activity Report shows the number of calls handled, abandoned, and dequeued. Traffic analysis just shows 1 bar with total calls.
Even if I add up all the calls from the activity report, it doesn't match the number on the traffic analysis. What's up with this?
For example - Yesterday I had roughly 1475 calls including about 50 abandoned calls from the activity report. The traffic analysis shows 1741 calls.
Any ideas?

Hello,
Although there exists some bugs regarding Historical Reporting discrepancies, I've found that most of the times the differences are caused just because the different reports show different information.
For example, the differences between Traffic Analysis Contact Service Queue Activity Report might be because of this:
The Contact Service Queue Activity Report includes abandoned ICD calls. (This report counts an ICD call as abandoned if the caller hangs up while queued for a CSQ or CSQs). The IVR Application Performance Analysis Report includes abandoned ICD calls and abandoned IVR calls. (This report counts a call as abandoned if the call ends before it is answered by an agent or before it is marked as handled by a workflow.)
Another example are the the differences between Traffic Analysis and Called Number Summary Report:
The Traffic Analysis Report will show any new call received into the UCCX system. For example an inbound call from the PSTN will increase the TA report. This new call will also increase the Called Number Summary Report. However, let's say the agent transfers the call to another agent or back to the CSQ. This will add a second call to the Called Number Summary Report but will not increase the TA report.
I'm not sure if this will explain the difference on your case or all cases, but I've seen it's the one that confuse most people.
Please check this FAQ which explains each report and that description might give you an idea if the reports really show a discrepancy or they just show different information:
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_3_1/english/admn_app/hist_rep/hradvch4.pdf
HTH. If you really think it could be a bug it would be better to open a TAC case.
Pablo

How do I add a print button that would print out pdf or different version than what is on the site?

I see this example on NY Times. If you pick any of their articles and click print or do the short cut (Command-P) ... (Control-P for windows), the layout of their article is completely customized and cleaner. It seems like they've edited the print look to be different than what you see on the website.
I find that very cool and something I've bent dying to achieve. My guess is that I could make a pdf to what I want the print look to be and have a print button read that instead of the website but I don't know, I need help with this.

I have but it's not what I'm looking for. I want to edit what the printer will actually print when a reader clicks print. So if the page has a puzzle, for example, and the reader clicks print. The printer will print the puzzle in a different location on the page without some of the clutter that's on the site or have some message that's not originally present on the website.

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Windows Vista Business OS
Acer laptop PC
PSE6
Good morning.
I'm so hoping that someone has an easy solution to this printing issue.
In PSE6, I've created 85 scrapbook poem pages in the following format: 300 dpi; 12 x 12 size that will be reduced to a print size of 8 x8.
I worked all summer on this project for my 98-year young grandma who is the author of these poems. Gram is spry and healthy, but given her age, we are both concerned that it will take a long time to remedy the problem - if the only solution to lighten is to go through each layer of all 85 pages and reset the light intensity. As she says in jest, "time" is really not on her side. This is our second poem book project - the first was handmade scrapbook poem pages that were printed directly from a UPS copycenter printer.
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I will be taking the PDF format of the pages to the UPS copycenter, again. I've been told that the prints can be lightened, however, I'm concerned that the quality of the print will be compromised.
Any easy solutions to resolve this problem?
Thank you.
Shinlee

Any suggestions or comments about this topic? I've been told by the UPS copy center that lightness/darkness modifications can be made from their printer; however my concern is that the print quality will be affected (i.e. lightening will cause a faded look).

I will travel to France and let me know if I should buy any adapter to charge my iphone?, because the plugs are different than here in chile

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Hi Shawn,
It sounds like the person who installed the hardware didn't install the software properly for you. You should reinstall this to get full functionality and control yourself.
The process is easy:
) With the computer on, close all programs that are running and put the Creative CD-ROM into your computer's CD or DVD dri've. There are probably several disks; the one that you want should say 'Intallation and Applications CD' on the label.
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3) The Setup program will let you choose what to install. Choose to install everything. There might be two separate Setup processes that start after this: one for the soundcard's drivers, and one for the Creative MediaSource software. Within each process, when you are given the choice of Full, Custom, or Basic, select Full in each case. Follow the instructions in the programs and they will guide you through the setup process.
IMPORTANT: you will likely be given the option to use digital output only to your speakers. Only select this if you have digital speakers, attached to the sondcard through only one digital cable. If your speakers are attached using several cables, you should use analog output.
4) Once all of the Setup programs are completed, they will probably have you restart your computer.
All of the above should have been done when the card was first installed, but it seems that whoever you paid to do the installation didn't bother with the software install.
After this is all done, you should be able to use all of your speakers. If you are still having trouble, you will be able to follow the instructions that you were given before on how to enable CMSS.
Good luck!
Neeraj Mathur

When or How does the time stamp on Report Manager / Data Collection change

Hi,
I have been waiting since 10am waiting for data to be available. Unfortunately, the Sun MC has not updated the time stamp. I am unable to create graphs for the machines I setup this morning? Any ideas on how to post data faster than waiting forever for Sun MC server?
thanks

Hi,
Clearly a bug. You can try changing your Tools|Preferences|Database|NLS|Timestamp Format to match the Date Format as a workaround. Otherwise why not upgrade to the lastest production SQL Developer release (3.1.07.42)? The bug does not occur there.
Regards,
Gary
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Time stamps in reports are different than what is on the record

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