Transaction Monitor - Org Unit (Service) and Service Organization

When using Transaction Monitor I notice that there are two available filters:
Org Unit (Service) and Service Organization
When I try and use these filters only some of the Org Units I have created using PPOMA_CRM ae visible and most of the other org units are not.
How do I make all the other Org Units I have created visible to this filter option?
Thanks
Simon

Hi Naveen,
We assign these Org Units on the support ticket in the support team field when creating the ticket. Do I need to make any further configuration as all the support teams I have entered on the tickets do not appear as a selectable option when using the Org Unit (Service) or Service Organization filters in Transaction Monitor.
I am sure there is somethign I am missing.
Thanks for your assistance.
Simon

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Currently, I had replicate the HR data (Org Unit, Position and Employee) to SRM thru transaction PFAL.
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Does SAP have any specifiy program or step which I have follow to allow such automation? Is there any variant that I could set?
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Hello Paul,
Below notes will surely help you..
1.The composite note for the process is 390380 - HR/ALE distribution in EBP/SRM.
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EBP/SRM.
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I know how to create or copy the available actions for Org Units , Jobs and positions thro' the table T777M and run them through PP03.
Once I do it , when I want to skip some of the relationships it doesnt allow me to , the next page tab is grayed out.
I mean if we have for ex. a position reporting to a position and because he is, say CEO and I want to skip that relationship I am unable to , how to activate the skip or Next page tab ??
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Uday

Hi,
Goto table T77IV click on maintain, Click on New Entries >> Enter the subgroup ( PVOB) PV - Plan Verson and OB is for Object you want to maintain the number ranges for eg : 01C for Job. >> Enter and save the record...
It will take u to the next screen >> Click on maintain intervals >> Click on Add Intervals >> New screen will appear ... enter the details as below :
NO From Number To Number Remarks
01 1 19999999 This is Object range
Note : do not enter anything in "Current Number" & Do not select "Ext"
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How to read employee user's Org unit name,Org unit add and user position

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Is there any Function module or a class-method to read a user assinged Orgunit name ,Org unit address and the user position at that org unit.
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Eswar,
Thanks for your fast reply.
I found this table before.But i do not have idea of passing what paramters to get my specific org and position of an employee data from this table.
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Sclas = S and SOBID = 50020832.
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Edited by: seema rajjot on Apr 9, 2010 8:40 PM

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Can i know how workcenters and orgunits are related ,can 2rgunits and 1workcenter exit,can 1org unit and 2workcenter ?
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Hi Hema,
It depends on your relationships between the objects. The 003 relationship - 'Belongs to' usually is used to relate a position 'S' to a work center 'A'. You can create a relationship where an org unit 'O' could be related to a work center 'A' and if you do so, you can specify the time constraint of the relationships so that 'only one may exist' (time constraint 2) or 'more than one may exist' (time constraint 3) at a time. Up to you how you want to define these relationships.
Table T778V should be your first stop to create the relationships and the time constraints. And then create the Evaluation Paths T778A so that you can assign the objects and then view them.
Work Centers are usually defined as 'physical work location'. Persons in a organizational unit could work at one or more work locations or a work location could have people from several organizational units working there. How do you see the relationship?

Number range for Org.Units, Jobs and position

Hi,
Can someone guide me on how to create number range for Org. Units from say 10000000 (My org unit series should start with 1xxxxxxx), Jobs 20000000 and Positions from 30000000. Step by step would be helpful.
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Uday

Hi,
Goto table T77IV click on maintain, Click on New Entries >> Enter the subgroup ( PVOB) PV - Plan Verson and OB is for Object you want to maintain the number ranges for eg : 01C for Job. >> Enter and save the record...
It will take u to the next screen >> Click on maintain intervals >> Click on Add Intervals >> New screen will appear ... enter the details as below :
NO From Number To Number Remarks
01 1 19999999 This is Object range
Note : do not enter anything in "Current Number" & Do not select "Ext"
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I have an issue while creating org model, I want to maintain organization for sales and service differently under a org unit, but in service org element when I have selected service radio button and type also as service in Function tab, it is effecting for all units, even the first org unit is also changing automatically to service.
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Thanks and Best Regards,
Abdul

Hi Abdul,
I tried replicating what you have mentioned in your message and it is behaving exactly the same as in your case. So I dont think it will have any impact on your root org unit.
Dont tick mark any of the options i.e sales organization,Sales office or sales group for your root unit.Just create one org unit and leave as it is by saving.
When creating sales Org: Double click the the root org unit and click on "Create". Create the required sales organization(by selecting the sales scenario(radio button) and tick mark the sales organization in the funtion tab page.
Now you have created your sales organization.
When creating service organization: again double click the root org unit and click on "Create". Create the required service organization by selecting the service scenario(radio button) and tick mark the service organization.
Now you have created your service organization.
So when you select your org unit created as sales organization and switch to service scenario(radio button) and select the root org you will see the root unit also in service scenario and also you will not see any tick mark for sales/service/marketingin the root org unit.
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Hi all CRM gurus,
I'm trying to understand the reasons behind the following design and I hope someone can clarify some points for me:
1. Organisation structure in CRM is set up with service organisation followed by service team, e.g.
ABC Company
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|_ Region A
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|_ Region B (the service organisation indicator under Function is selected)
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2. Organisation determination is set up using rule 14000148 and assigned to the transaction type Z001 for interaction transaction.
3. A service team partner function is created and set up to be determined automatically via the user's assignment in the org structure (14000148). This partner is configured to be made available on the interaction record screen.
4. When a new interaction is created by user Nancy, the system automatically derives the following
Responsible service org = 'Service Team A'
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Service team partner = 'Service Team A'
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What I can see is that the focus here is on the service team (which is the partner) and there is no means to update the service organisation and responsible service organisation. So, when the user is changed to Mary, although the service team is captured correctly, the corresponding responsible service organisation (i.e. Service Team B) and service organisation (i.e. call center 1) still remains the same. Is this acceptable?
I would think that the responsible service organisation and service organisation needs to be re-determined but this is not the case.
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The service team (partner) and the responsible service and service orgs seem to be handled quite independently which is another area that I don't understand. What is the benefit of having a service team partner?
I have not seen a lot of queries in this area so am not sure whether my thinking is correct or not.
Appreciate some pointers on the above.
Cheers!
SF

Hi Anyone? Any opinion or comments on this set up?

Missing position and Org Unit relationship in PO13

Hello SAP Pundits,
I created a Position 1234 with transaction PPOM with Org Unit A and Job code X with start date 01/01/2009
Now I hire an employee XYZ with this position X from start date 01/01/2009.
When I go and see position X in PO13 it shows following relationships
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2)     Position 1234 u2013 Job Code X from 01/01/2009 to 31/12/9999
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Now if I change the Org Unit of the Position 1234 from A to B from date 01/04/2009 using PO13.
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But now if I check the relationships in PO13 for position 1234 I donu2019t see the new record for Position 1234 and Org Unit B.
However the previous relationship between position 1234 and Org Unit A is delimited till 31/03/2009.
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Thanks in advance.
Regards,
Ajay Hosur

When you have changed the Position 1234 to org Unit B from 01.04.2009 then the previous relationship will not show in po13, it goes into History which you can see in Complete Position Description..
goto pp01 and select that position and create relationship with Org Unit B... am not sure why in Infotype 0001, previous record get delimited and new record got created..

Teamviewer - All positions in Org Unit display depth between EP5 and EP6

We are in the process of upgrading our HR Portal from Version 5 to Version 6 (SP14) and have encountered an issue with the Team viewer functionality.
In our EP5 system when the user selects the dropdown option for 'All positions in org unit' it is picking up our Configuration limiting it to showing only 3 structure levels and when an attempt is made to display lower levels the expander changes but no more levels are shown (e.g. Expander icon changes but does not render the lower level).
In our EP6 system when the user selects the dropdown option for 'All positions in org unit' it is ignoring the same Configuration and lets the user select down to the bottom of the organisation. This will obviously have serious performance implications and so must be corrected if we are to implement this upgrade.
To test the situation we deployed the following par files from our EP5 system to our EP6 system and found that we achieved the required result of only allowing the configured levels to be shown:
com.sap,pct.hcm.objectanddatprovider.par
com.sap,pct.hcm.orgmanagementeventing.par
com.sap,pct.hcm.teamviewer.par
This points to an issue between these files from the EP5 version to the EP6 version.
Has anyone else experienced an issue with how the EP6 teamviewer handles the 'All positions in Org Unit' selection, and if so can you let me know any solution you have to it?
(Note: This selection used Eval Path MDTSBESX)
Message was edited by: Steve Caffrey

Hello Sandeep,
Unfortunately the only standard functionality is to change the rankings of the positions within transaction ppome. Therefore you have the buttons 'Move up in rank' and 'Move down in rank' in the overview area of the ppome. As you know if the field PRIOX in the table hrp1001 is empty, the transaction sorts the positions by OBJID. So perhaps you could create a abap program to change this standard functionality to insert values into field PRIOX for the corresponding relationship in HRP1001 that you want to sort.
Best Regards
Christine

Table for link with BP and Org Unit

Hi experts
i'd like to know what is the table where there is inside the link beetween BP and Org Unit.
I know that the table HRP1001 links users to Org Unit but i cannot find the BP
regards
andrea

Hi
you can always find the link between Org unit O and its related BP in table HRP1001.
Key in Org unit ID in the table selection parameter OBJID and execute. It will list postions (S) assigned to the Org ID and its BP number. Look at the relation B207(subtype) which will show O-BP assigment. It will be the last entry in the output list.
R/Reddy.

List PM orders and Service PR no. from them

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is there any Tcode that displays the list of PM orders and the service PR no. generated from the associated order.

Dear,
U could use the T code IW49.Here u need to give Plant and control key(PM03) used in the order for the service and Service/PM Orders indicator should be ticked.Now execute the report and from the change lay out select the PR field.
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sunil

HR report/tranzaction on current and past org unit, position, job

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Does anyone know the code of the standard report / tranzaction to show the current and the past org unit, position and job for an employee?
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Hi Adriana!
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Cheers..
Vasu
** Reward Points if found useful **

Transaction Monitor - Org Unit (Service) and Service Organization

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