Treo 755P Expense Report Problems

I have tried two expense report programs for my Treo 755P and have been frustrated with both. The first, Expense Report Wizard, wouldn't run. After a month of back and forth I asked for a refund. The second, Expense EZ, loads on the Treo, doesn't appear anywhere on my Palm desktop on my PC running XP but does show up in the "items column" on my Palm desktop on my laptop running Vista. I have entered an expense on the Treo, synced with both the PC and the laptop. Still nothing on the PC and the entry on the Treo doesn't transfer to the laptop. I can enter items on the laptop directly but that doesn't help with my problem with the programs. I am running the most current desktop on both.
I need some help and advice. Why can't I get the progam to enter into the PC desktop and why doesn't it transfer to the laptop? Is there a better and more user friendly expense report I can use. I had been using the one that came with my Tungsten E2 and it worked like a charm for me.
HELP!!!!!
Post relates to: Treo 755p (Verizon)

Hello and thank you for using the Palm Help Forums!
Have you tried a hard reset on the device yet? By doing this it will erase all data on the device but restore settings to default. Most likely it's some sort of data corruption causing the problem and a hard reset may resolve this. For further information and instructions on how to do a hard reset visit kb.palm.com and look up article number 42094 in the Solution ID search field.
Sorry for the troubles and I hope this helps.
Post relates to: Treo 800w (Sprint)
Message Edited by patkosanke on 10-07-2008 10:05 AM

Similar Messages

Revenue / Expenses Report Problem

Hi Experts,
I am using milestone billing in PS. Have assigned WBS to Sales order manually. I can do the billing and create invoice also through VF01. But i am not able to see any report for planned and actual revenues.
If i view report S_ALR_87013564, it says no records were selected.
Also, if i try to view expenses report S_ALR_87013574 it just says No Costs, revenues or finances were selected. But i have made payment to vendor. Same problem exists for report on receipts of payments
Please advice on what could be the problem.
Thanks & Regards,
Kabir

Hi,
please check the below reports.If you are creating billing documents then you can see the results in reports.Please check the GL entry also .
S_ALR_87013565 - Planned Contribution Margin
S_ALR_87013566 - Actual Contribution Margin
S_ALR_87013568 - Project Results
CN41
If you want to run the tcode S_ALR_87013574 then you need to activate project cash management first.
Regards
Muzamil

Treo 755p The free data storage space on the device is low. Some data could not be saved

After having the Treo 755p device for only a week, I am receiving a message "The free data storage space on the device is low. Some data could not be saved." I have over 55 mb of free space according to the device info page. I cannot find anything about this in the knowledge library, can anyone offer help?
Post relates to: Treo 755p (Sprint)
Post relates to: Treo 755p (Sprint)

My problems are similar to Lauren, but backwards. For months now I have had problems with my Treo 755 reseting randomly. Sometimes during calls, sometimes while typing, sometimes while just sitting in the holster. As many as a dozen a day and then not at all for 2 weeks, no rhyme nor reason. This Free Space error though is brand new to me today and quite strange. The error is showing up when I bring my phone out of "sleep". I press the end button to sleep the phone and everything is fine. When I press it again to wake the phone up the error is sitting behind the keylock waiting for me.
Obviously I have done nothing yet for this new memory error, but I've tried everything for the reseting. Deleting software, Soft and hard resets, software updates, everything I and Sprint support can think of. With this new Free space error now I am going to just take it to a service center and demand a new phone. I think there is some kind of hardware error as I have done nothing in the programming. No new programs, no deleted programs, no changed settings.
I loved my Treo 650 and never had any problems with it. I am getting very disappointed in Palm now though with these ridiculous problems.
Post relates to: Treo 755p (Sprint)

Problem in travel Expense Report

Hi,
I configured ESS.
I'am able to do all functionalities.
In Travel Management when i create expense report i'am able to see the expense report in pdf format.
After applying it goes for approval.
The user who is gng to approve it will get that travel expense request report in UWL.
When the approvers click on attachment to see the expense report it is giveing an error message.
"Portal Runtime Error
An exception occurred while processing your request
Exception id: 10:42_14/06/09_0009_2030550
See the details for the exception ID in the log file."
But the person whos is applying it able to see the expense report but the problem is with approver.
Can anybody please guide me with a solution.
With Regards,
Pradeep.B

hi
check your log file. also make sure that the Approver should have proper authorization.

Bluetooth Sync problems, Treo 755P and Vista

I recently purchased a new computer with Windows Vista. After reading the posts I realized that syncing with USB would not work, so I added bluetooth to my computer (Targus USB bluetooth adapter). When I first set it up, my 755p and my PC synced just fine, then it just stopped working. I have checked the settings and drivers and I can't figure out the problem, and I cannot get it to work again. I have tried a soft reset of my 755p. any suggestions?
Post relates to: Treo 755p (Verizon)

Hello and thank you for using the Palm Help Forums!
Are you using Vista 64 bit or Vista 32 bit?
Post relates to: Treo 800w (Sprint)

Problem with 'Create Expense Report'

Hi.
We are implementing ESS on EP7.0 and when I goto 'Create Expense Report' under Travel and Expense ...I get the following error:
com.sap.pcuigp.xssfpm.java.FPMRuntimeException: No entry in table TA20C for argument 01
at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:112)
at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:122)
at com.sap.xss.tra.fc.utils.FcTraUtils$BapiRet2Handler.raiseExceptionOn(FcTraUtils.java:1156)
at com.sap.xss.tra.fc.utils.FcTraUtils$BapiRet2Handler.raiseExceptionOnError(FcTraUtils.java:1138)
at com.sap.xss.tra.fc.customizing.FcTraCustomizing.updateCustomizing(FcTraCustomizing.java:339)
at com.sap.xss.tra.fc.customizing.FcTraCustomizing.onInit(FcTraCustomizing.java:292)
at com.sap.xss.tra.fc.customizing.wdp.InternalFcTraCustomizing.onInit(InternalFcTraCustomizing.java:1406)
at com.sap.xss.tra.fc.customizing.FcTraCustomizingInterface.onInit(FcTraCustomizingInterface.java:122)
at com.sap.xss.tra.fc.customizing.wdp.InternalFcTraCustomizingInterface.onInit(InternalFcTraCustomizingInterface.java:1225)
at com.sap.xss.tra.fc.customizing.wdp.InternalFcTraCustomizingInterface$External.onInit(InternalFcTraCustomizingInterface.java:1417)
at com.sap.pcuigp.xssfpm.wd.FPMComponent$FPM.attachComponentToUsage(FPMComponent.java:922)
at com.sap.pcuigp.xssfpm.wd.FPMComponent$FPM.attachComponentToUsage(FPMComponent.java:891)
at com.sap.pcuigp.xssfpm.wd.FPMComponent$FPMProxy.attachComponentToUsage(FPMComponent.java:1084)
at com.sap.xss.tra.tre.fc.expenses.FcTreExpenses.onInit(FcTreExpenses.java:243)
at com.sap.xss.tra.tre.fc.expenses.wdp.InternalFcTreExpenses.onInit(InternalFcTreExpenses.java:519)
at com.sap.xss.tra.tre.fc.expenses.FcTreExpensesInterface.onInit(FcTreExpensesInterface.java:120)
at com.sap.xss.tra.tre.fc.expenses.wdp.InternalFcTreExpensesInterface.onInit(InternalFcTreExpensesInterface.java:197)
at com.sap.xss.tra.tre.fc.expenses.wdp.InternalFcTreExpensesInterface$External.onInit(InternalFcTreExpensesInterface.java:295)
Any help is fin.
/Reza

I find out what problem was.
I did some customizing
on HR on ABAP and that is work now.

Problem when creating Expense Report

Dears,
When i tried to create Expense Report, this error appear after submitting the dates of the trip.
Changes in settlement past trigger retroactive settlement.
Entry not found in table T706U. Argument: 98P NO 20120118
The estimated travel amount could not be determined.
Any Ideas ??

the first message tells you changes in retroactivity ie master data changes as per IT0003, if it goes beyond this date
second error is due to the missing error
The error message is correct in this case as there is no entry in the
T706U. The system does not automatically default to the blank entry
in case you select a region that is not maintained in the table
(somehow also blank is a region).
You thus need to maintain entries in the T706V and T706U for all
regions you have defined in your client.

IPhone 3G replaced Treo 755p

I have been watching this forum ever since the iPhone 3G became available. I just wanted to post my story on why I chose the iPhone 3G.
I am in IT, a Database Administrator and Designer. I bought my first smartphone, a Treo 700p in 2004, in the quest for mobility, tethering, better e-mail accessibility and the internet in my hand. The main goal was to find a way cut the shackles to my desk and to carry less crap throughout the day. My computer bag is upwards of 35 lbs.
After having the Treo 700p, then upgrading to a 755p, I have been quite happy with Treos to this point. Unfortunately the Palms are being discontinued, putting me in the market for a new smartphone of sorts.
I checked out the original iPhone a year ago and loved how user friendly it was, but is still lacked a few things I needed. When I saw the next generation 3G offering a few of the capabilities my Treo had I was very interested.
Knowing the iPhone 3G was not a true smartphone, but its pretty darn close to one. I ordered my 3G a week after the initial wave started and was put on a Customer Fulfillment waiting list. I then learned so many people were having issues with the iPhone 3G, I cancelled my order and decided to wait. I saw some of the issues people were complaining about in the display units. Once the 2.0.1 update was released, I noticed the performance was a little better.
Last Friday, the 2.1 release was out and I heard it took care of many of the issues people were having. The display units in the store were performing better also. Still annoyed I couldn't tether the 3G to my laptop directly of via bluetooth, the strong internet capabilities were enough to offset how often I needed to tether.
Its been 6 days, and I have put it through the ringer and have been very surprised with how well its performed. Getting it home I had to do a hard reboot, then do a full restore which loaded the new 2.1 software. In order to maximize my battery life, train the battery and the power management software, I made sure I ran the battery all the way down right out of the box. I then let it charge overnight and day 2 i ran it all the way down again, charged it overnight again. Battery life sucked for the first day, but got better each day of the week. I met a guy that also had a 3G who gave me a few tips to save battery life.
First he suggested turning Wi-Fi off if its not needed, Second turn off the GPS locator, and third turn off push and set fetch for 1 hour.
Well, I left 3G on (I'm paying for 3G and I'm going to use it), turned off Wi-Fi and use it only when I surf the net in a Wi-Fi hot spot, turned off the GPS Locator, this is a feature I will least likely use, and I left Push "on" on 2 e-mail accounts, because its necessary. In this configuration, I now get a full days use out of it with moderate talk time without any problem. I charge it in the morning, then when I go to bed. If there are days where I will be on it more, I will charge it at my desk or in the car, which is no more than I used to do with the Treos.
Now in comparing where I get a signal to the Treo is interesting. The Treo rarely let me down and usually had a signal when no one else had one. Everywhere so far, I have been able to get a signal in the same areas as I did on the Treo. I buddy of mine who lives out in the wooooods and normally can't call out on any cell phone, he was able to reach me from the deep woods Sunday on his new 3G.
I use my 3G to access my web based database applications, which was my original intent on getting the 3G. I can now update , query and edit information in my database, standing in a mechanical room directly from the iPhone. I can then send a report or an email if necessary, then get a response as I'm walking back to my office. Its just super slick. I'm also designing some SDK applications to run my stuff on the iPhone.
With the 2.1 update, exchange and e-mail push, multiple calendar management, contact list sorting, smooth backup with Mobile Me, exceptional web capabilities and the best user interface out, it outshines my Treo 755p. Mariner Software is coming out with something that will allow reading, creation and editing of Excel and Word documents. That will be the last of what I will need to make it a true hand held computer. The Treo did allow me to read and edit, but I couldn't create.
In summary, I am happy with the new iPhone 3G and it is making my work day a heck of a lot more efficient. It does 95% of what I need it to do. The iPhone 3G frees me up from carrying my laptop all day.
I would gladly give up some slimness for a bigger battery. Sorry Apple, the Treo's camera took much better pictures. The 3G camera should be much better for a multimedia device of this caliber.
In my opinion, battery life is not as bad as an equally used smartphone. The iPhone does a lot, as with any smartphone you have to manage what you are using vs. what you really need at times to maximize battery life. Although the 3G is not a smartphone, it's more of a Mac Ultralight than it is a simple phone or plain iPod. BTW the keyboard does get easier to use over time.
Sincerely,
Dave
Birmingham, AL

The retail sales price for a new iPhone 3G has not changed (and the first generation iPhone is no longer sold by Apple), so an exchange under warranty has no affect on the original retail sales price for the iPhone, or the perceived or real value when selling an iPhone used to someone else - the price someone else is willing to pay for a used iPhone.

Palm Treo 755P and 7.02 Hotsync Causing Knip Fits . . . .

I decided to update my Palm Desktop SW from version 4.2 to the newest version 6.2 It is running on Windows XP Media Center 2005. Since I have done this (and uninstalled, reinstalled a couple times), the Palm Treo 755P hangs up at the sync of the Datebook (from Dataviz). When I unselect the Datebook conduit, it hangs up on the Address (Contacts). Also, every time Hotsync ends, I get the error that a problem has occurred and the program closes (every time). When I go back over to my other XP machine with Palm 4.2, everything works like a champ again. Can anyone explain why I am experiencing these two types of problems? Thanks in advance. BTW, if there is a thread that is solving these issues, please provide the link.
Post relates to: Treo 755p (Sprint)

It may be a corrupted install of Palm desktop. If you have all your data backed up on another PC and on the Treo, you will need to "clean" uninstall Palm desktop and re-install. I would suggest using 4.x version instead of 6.2. There have been data loss issues with 6.2. This can happen if Palm desktop is open and the PC shuts down, a Windows update happens with Palm desktop open.
During the re-install, skip the sync and finish the install. After the install is complete, change the conduits to handheld overwrites desktop and then sync.
Here are the "clean" uninstall instructions.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to C:\Program Files\Palm or
Palm One. Highlight your Palm Desktop username and right click and copy.
Then go to your PC desktop, right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
For Palm desktop 6.2, look in the following location for the folders and files, my documents, PalmOS desktop. You will find the username folder in this location.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer. Like the above folder, delete the Palm folder. Once this is done, you will need to delete some registry keys
from your PC Operating System registry.
Word of warning, going here and deleting the wrong thing can cause your PC
to not start up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This will show them everything
they need to delete. To retain your current Registry settings, we need to do a backup of the Registry.
On the PC, go to start and run type "regedit" without quotes
Highlight MY COMPUTER, go to File --> export. Should pop up with a Save As
box. Current location is fine should be in My Documents or you can change to a location you will remember. In the file name box, type "Regbackup[todaysdate]" i.e. Regbackup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are
you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
One other issue that can cause the sync to stop is data corruption. I would suggest scnning the data on the Treo to see if it is corrupted.
There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/755p/sprint/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Hot Synch does not work, Treo 755p, USB, 17" Mac Pro Laptop, even with RevD installed and Allow other HotSynch applications preference check box checked

Hi,
I am a long time Palm enthusiast who is frustrated. No more Palm products for me or anyone I speak to until I solve this problem. Someone at Palm should be paying attention to their long time cusotmers. I bought Palms in 2002 and 2003.
The support literature coming with two Treo 755p that I bought was so poor that never saw the fine print that there was three months of support if I registered the devices. The registration page does not let me register. All the fields are ghosted after I put in the serial number. I bought one in June 2008 and the other in early 2008. So never registered and can get no help from Palm now it seems.
So beside that gripe below is the problem issue info.
I can't get a Verizon Treo 755p to USB cable Hot Synch with my daughters 17" Mac Pro Laptop. It is using OS 10.5x She lives in another city so I am trouble shooting this remotely.
Did - Revd Palm upgrage has been installed.
PalmDesktopMac421Revd.dmg (17MB)
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=4518,E=0000000000255177998,K=6239,Sxi=3,case=obj(33...
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications.
That process worked however on my own Treo 755p Verizon as below:
After much work, hours over several months, I got my my Treo 755p Verizon to Hot Synch with a QuickSilver desk top Mac running os 10.5x.
Did the RevD upgrade.
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications. Otherwise the Wireless Synch feature prevents a Hot Synch.
Once those both were done than Hot Synch works fine, and Wireless Synch works fine and does not interfere.
The Wireless on both PDAs is scheduled to be removed on both Treos due the economy on Feb. 4th, so I would like the HotSynch to be working so her Treo is backed up.
Thanks so much to anyone who replies to help out.
Best
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.

Works now, she had created a user ID as prompted when installing the HotSynch Software, but it was not the same name of the Treo 755p. The default ID was the one she from installing the software, so it showed nothing in address or contacts, but when she switched to the Treo ID than all her stuff was there.
Post relates to: Treo 755p (Verizon)

Users locked out of editing Expense Reports

Hi There,
Users of the system are reporting that they are frequently unable to edit their expense reports, as the system incorrectly believes that they are attempting to edit reports in multiple sessions.
A general error is occurring in which the user will be editing an expense report and will perform an action such as closing the browser, closing a browser window/tab or even simply exiting an expense report while using the application.
After returning to the report, an error message appears saying that they are editing the expense report even though they only have one session open.
This would suggest that upon performing such an action, the original session becomes stuck while editing the report, resulting in users having to wait long periods of time before this stuck session is automatically closed.
Is this a commonly known problem, and is there any way that this can be fixed?
Thanks,
Tom Wright

Tom,
It's one of the biggest pains of the system! Requests have been submitted to SAP numerous times to stop locking people out of editing their reports for silly reasons that you mention. I am not sure if they have any intention of improving it.
There is a trick to unlocking the report for editing though.
- log off the system
- attempt to log back on with the wrong password
- then log back on with the correct one
This action has worked 100% of the time in unlocking a report for edit.
Best of luck, Britt

Open Letter to Palm Regarding the Palm Treo 755p

Dear Palm,
As a devoted Palm user for the past 15+ years, I have been praising the versatility, convenience and user friendly Palm hardware/software to my colleagues and family for as many years. As a result many have purchased Palm products and have come to rely upon them as much as I do.
Recently I finally gave in and took the leap to consolidate my multiple media devices (laptop: email, phone: calls, Palm TX:notes,passwords,video,books,spreadsheets,contacts,calendar,etc.) into one unit with the Palm Treo 755p. I HAVE NEVER BEEN SO DISAPOINTED IN A PALM PRODUCT! After transferring all of my info from my TX to my 755p, and activating the phone itself, I began the process of setting up my VersaMail account to enable me to sync my work email through the Exchange ActiveSync program. In typical Palm fashion, it was fairly easy to set up once I had obtained the necessary info from my IT department and I was soon getting my email in the Palm of my hand (pun intended). All was well! Or so it seemed...
Shortly after getting everything set up, I contacted my Dr. to set up an appointment later this month, and, in typical fashion, I opened my Palm Desktop Manager to update my calendar with the appointment so I could sync it up with my Palm during the next HotSync. After performing the HotSync, I realized that not only did the appointment NOT transfer from the Palm Desktop, ALL of my personal contacts and calendar events had been forced into my work email account!! I immediately became alarmed because I do not want my personal life (i.e. Dr. appointments, church activities, etc.) advertised to those whom I have granted rights to work on my work email account when requested to do so. I immediately sought out help from the Palm.com help forums and found that MANY people were experiencing the same problem. I performed all of the tricks that I could find (erasing everything, reloading software, hard resets, etc.) but no luck; I could not keep my personal information (contacts & calendar) in Palm Desktop and use my VersaMail for just that - MAIL. After researching further, I found that when using either the Exchange ActiveSync setup or the GetGood program, that the user is forced to surrender all options related to how the calendar and contacts are handled - DESPITE the options built into the program that indicate otherwise. I have since removed all email synchronization accounts from my 755p and have been attempting to re-establish the ability to successfully HotSync my calendar and contact information with the Palm Desktop Manager. I am also working with my IT department to see about the possibility of establishing a POP3 account for my work email - which in my opinion is a completely inferior option; in addition to being most likely unavailable despite the fact that many in the company of 60,000 employees are now facing the same problem with their own Palm Treo devices
- I now have a phone/PDA that does not do what it was advertised to do.
- I have lost my confidence and faith in Palm (this did not come lightly; I have been attempting to work through this issue for the past two weeks in all of my spare time).
- I am still unable to successfully HotSync my contact/calendar info with the Palm Desktop Manager (despite hard reset on the phone & no associated email accounts on the phone) & it does not indicate why (it does not revert to "do nothing" in the manager as it did previously).
- I have no way to check my work email account remotely.
- Unfortunately because of schedule limitations I do not have the time to sit on the phone with Palm Tech Support, I have been completely unsuccessful in launching the technical support chat program, and I have been unable to find any type of email address where I could express my concerns in a more professional manner, rather than airing this over a worldwide forum.
Does anyone have any advice, knowledge, fixes, hacks, etc. that can help? I really don't want to lose the investment (time and financial) I made in this upgrade, and I REALLY do NOT want to move over to the dark side (Blackberry).
Most of all, and scoff/call me old fashioned all you want, I do not want to give up on Palm. I still feel that they are a good company that cares about their customers and provides (for the most part) a quality product and I would prefer to give them the brand loyalty I have for the past years, and hopefully many to come.
This is my first time using this venue to communicate with Palm, I have selected to be notified if there is a reply to this message as I prefer not to leave my personal contact information in this open forum. I am looking forward to hearing from you [Palm] to see what can be done to address my concerns.
Sincerely,
Chad B.
Post relates to: Treo 755p (Sprint)

Ridius,
Success! Wow, what an endeavor! I had already tried using the HotSync troubleshooting before I turned to the forums so as I expected, I was unable to find a resolution there. Here's what I did next:
• Before using the Registry Fix utility, I exported all of my "good" files (memos, contacts, calendar, tasks) from my TX. I then wiped everything from the Treo 755p through another hard reset.
• Downloaded the Registry Fix utility, erased all existing profiles on my computer, re-downloaded the Palm Desktop Manager v6.2.2 and installed it over all existing Palm software on the computer
• Performed an initial HotSync and then tested each feature (contacts, memos, calendar, tasks) one at a time with a HotSync in between each one. Success!
• I then went through and instead of loading the profile from my TX, I obtained the most up to date software versions of the most often used additional programs and loaded each one, one by one & performing a successful HotSync each time before moving on to the next.:
o MegaLauncher v6.44
o Agendus for Palm OS Standard Edition v12.04
o Documents To Go v8.002
o CacheMate v4.1.2
o A new-to-me program called Passwords Plus v1.006 since my old "Secret" program was obsolete and I could not find an updated version.
o MiniTones 0.1b (for Palm OS)- just found this a few days ago and it is the greatest for using MP3's on your SD card for ringers, plus its free!
o I was unable to find an updated version of Big Clock and I refrained from loading the previous versions after reading that it has been known to cause crashes on newer Palm OS. (darn! The price was right; free, and it was an excellent program too!)
So far I have been able to perform successful HotSync’s every time with only one consistent error each time (even before the additional programs were loaded):
"Backed up some files successfully to Treo 755p's Backup folder
•Duration: 7.6 seconds
•Failed to backup 1 file(s)
•PmTraceDatabase
•Protocol Error: Handheld file could not be opened. (4004)
•SYNCERR_FILE_NOT_OPEN"
Any ideas here?
I have not yet attempted to do anything with my work computer yet, it will take a while to get the IT department to update Palm Desktop Manager to v6.2.2 on the company servers and I feel this was one of many critical updates leading to the fix that ultimately resolved my problem.
All in all, this experience & working with you has renewed much of my faith in Palm – I am only hoping that I can find similar success with the one issue that started all of this (i.e. upgrade to a all-in-one device, time/financial investment, 2+ weeks of troubleshooting & wasted effort, etc.); the need to keep my personal calendar/contact info OUT of my company email/files, while at the same time having the ability to use the Exchange ActiveSync program to view my work email only. Most likely this will require a lot more finger crossing and outcry from the public. For the sake of myself, the many other users of the Palm Treo 755p within my company of 60,000 and those going through the same issue all over the world, I hope that the wait is not too long.
Most of all, I want to thank you for your assistance, kindness, and dedication to providing exceptional service to me and the thousands of others that you have helped directly & indirectly through this and other threads. Whether or not you are able to help me with resolving the last HotSync issue listed above or not, you have been nothing short of amazing and will have my continued vote of confidence in your abilities. I can only hope that those current leaders within the Palm organization will take the time to review this and so many other threads that you have participated in to see what a quality employee you are, so that your talents can be put to use in leading others to follow in your footsteps.
Sincerely,
Chad B.
Message Edited by Erevu on 02-03-2008 12:01 AM

DISPLAY/PRINT MY EXPENSE REPORTS UNDER TERA FAILS WITH THE ERROR MESSAGE

Hi Techies,
When i click on "Display/print" button under my expense report ( Employee --> Travel & expenses --> Manage Expenses (TERA) --> My trip reports), it opens up a new window with the error message "SOAP Framework error: SOAP Runtime Exception: CSoapExceptionTransport : HTTP send failed with exception communication_failure(100,101)."
This behaviour is noticed in the new upgraded system NW 701 SP7 (portal) and backend ECC 6.0 EHP4; However it works perfectly fine with our non-upgraded system NW 70 SP10 (portal) and backend ECC 6.0.
When i ran the trace on this functionality, i could notice that in the non-upgraded system, after pulling all the values, it calls the RFC function module "PTRM_WEB_FORM_HTML_GET"; however the upgraded system calls "PTRM_WEB_FORM_PDF_GET".
For the "PTRM_WEB_FORM_PDF_GET", I believe we need to configure the "ADS" rfc pointing to the ADS service on a j2ee server which am not planning for.
MY QUESTION IS:-
IS THERE ANY OPTION TO CHANGE THE FORM BEING CALLED FROM "PTRM_WEB_FORM_PDF_GET" TO "PTRM_WEB_FORM_HTML_GET" WHICH I BELIEVE WILL RESOLVE THE PROBLEM AM FACING?
Kindly assist with your thoughts!1
-GK

Read the steps on note 1032311 on how to achieve it,
In Web Dynpro, the Parameter for Formula is Defaulted to PDF file. If
you don't want to use the ADOBE Form in ESS, you have to follow 2 steps:
Solution
    o Check the Homepage framework configuration.
In IMG (transaction SIMGH) go in Travel Management->Employee Self
Service->Homepages Framework->Ressources
Delete the URL parameter "sap.xss.tra.UsePdf=true" of the ressource
"EMPLOYEE_TRAVEL_TRIPFORM_SRV05".
Check that the field URL for PCD file is filled with
ROLES://portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_fol
der/com.sap.pct.erp.ess.roles/com.sap.pct.erp.ess.employee_self_service/
com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.area_trave
l_expenses/com.sap.pct.erp.ess.tripform
Normally if it is not filled in your client, the system should use the
one from client 000, that is the SAP delivered customizing.
    o Check the Portal PCD configuration
Logon on to your SAP portal as Administrator.
In the Content Administration - Portal content, select Content
provided by SAP->end User Content->Employee Self Service->iViews->Travel
and Expenses->Display Trip Form
Right Click on Display Trip Form and Select Object->Open
In the field Application Parameters, you will find a parameter
                                                                 Page 2
sap.xss.tra.UsePdf=true . Delete this line completely.
When this configuration is done, the PDF form is desactivated and the
HTML form is used.
This is the issue with ADOBE set up
Firstly, I would ask you to check the customizing steps from 944221
to ensure no issue with the ADS configuration for the pdf form.
to review OSS note 925741 as there can be a issue with the
platform validity and version.

Error when Display/Print my expense report,travel request and travel plan

Hello experts,
I had configurated the ADS and ESS successfully.We are using ESS and interactive form now.
And we had developed some interactive form and they work fine .
In page "My Trips and Expenses   " , there are 4 tabs " All My Trips"," My Travel Requests"," My Travel Plans " and " My Expense Reports " .
When I selected one row of table and click button " Display/Print" , I got the error :
com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: Failed to USEPDF
     at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException.<init>(PDFDocumentRuntimeException.java:25)
     at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:419)
     at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)
Caused by: com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: pdfSource of InteractiveForm UI element should be populated with pdf binary content in USE_PDF mode
     at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:351)
     ... 48 more
Is there any guys had met the problem ? Please give me some suggestions .
Thank you !
Best Regards,
Louis

Louis,
can yo make sure that you are doing this "pdfSource of InteractiveForm UI element should be populated with pdf binary content in USE_PDF mode"
check these links
https://forums.sdn.sap.com/click.jspa?searchID=18701125&messageID=6070514
https://forums.sdn.sap.com/click.jspa?searchID=18701125&messageID=6426445
https://forums.sdn.sap.com/click.jspa?searchID=18701125&messageID=6323600
Thanks
Bala Duvvuri

How to delete the automatically created receipt in the expense report

Hi experts,
I am getting an error "no expense type for estimated costs has been defined. cannot save" while creating a travel request for an employee.
Base on the reply from Raynard which posted on Re: FM for trip exp
It's because "The estimated cost in plan and request are now included into fund management. So if you have active funds management, the entered estimated cost are used to make availability check and commitment. Therefore you must create an expense type in view V_T706B1. Under 'amounts are' you have to choose 'estimated cost, no reimbursement to employee'."
How ever, because the linkage with funds management, I faced the problem and also ckecked out the reason from SAP Help that "After the trip takes place, the user needs to manually delete the automatically created receipt in the expense report."
Anybody can provide the solution how to automatically delete this receipt before user create the expense report??
Thanks
Daniel

Hi Francis,
Check the BADI "TRIP_WEB_CHECK" method "USER_CHECK_GENERAL_DATA".
Here based on the schema you can modify the "estimated cost" field.
Hope it helps.
Regards,
Jyothi

Treo 755P Expense Report Problems

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