Trouble printing to a HP PSC750 All-in-One Printer

I have a HP PSC750 all in one printer and it seems to work only on occasion.
Every so often though when I boot up and try to print something the print queue says the following:
GenericClass: waiting for device
If I unplug then plug the USB cable, wait for the printer to show that it is offline and then plug the USB cable back in, it prints the document. After that it seems to print fine but then the scanner does not work any more.
What happens when I try to scan after printing is this: It pulls a piece of paper in half way and then says that "The scanner is busy, or you do not have a scanner selected. Please select c a scanner in the Director/Imagezone and make sure it is not in use by another program when you try again." and then "Unable to connect to TWAIN data source".
After clearing out the paper, It is still ok printing after this though.
I have 10.5.1 Leopard with the 10.4 HP Image Zone software installed (It is the only version currently available from HP). I am really only using the software to get the scanning capability so if there is other (preferably free) software out there I can use to scan other than HP Image Zone, suggestions would be appreciated as well.)
Any one with any thoughts?
Thanks!

I too have an HP PSC750 - originally with an old Dell... had some issues with 10.4 - got it going eventually.
I installed 10.5 last week and have not been able to print at all... got the error message you did "GenericClass: waiting for device" and always deleted the job and would try again. I must have left a print job in the queue... then when I woke the computer from sleep mode about 40 hours later... suddenly the printer jumped into action and printed that job.
As for scanning - I gave up on that awhile ago with 10.4 - good luck to you!

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Trouble with findig printer with Bonjour (HP all in one printer)

Hi,
I have a problem with connecting to my HP Printer.
When the printer and the iMac is booted freshly I can connect to the printer without any problems, also I can find the printer trought the printer browser via Bonjour.
But after a while the connection is completely lost with the printer, the only way I can connect to the printer is by IP, the dns name (http://HPxxxx.local.) is also not working anymore.
The only solution is turning off the printer and putting it on again, even sometimes I have to restart the iMac.
Is it possible a new installed wireless modem/router is cousing this odd behaviour ? Because it looked like the trouble whas coming after the new router was installed.
When I ping to the printer I can see there are some timeouts from time to time and when the timeouts take too long, the result is that I can't find the printer trough Bonjour anymore.
Thanks!

Hi cowla1,
I understand you need the drivers for the HP 6500A on a Mac. I can help you but will need some more information.
I have provided a link for the drivers up to 10.8. The 10.9 drivers show the documentation to run the Apple Updates for the driver install. HP Officejet 6500A e-All-in-One Printer - E710a Drivers.
Select your operating system, click next and click on the software to download and install.
Make sure when you add the printer, it shows the printer name and not the printer name + Airprint.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Ethernet/Wireless)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Trouble setting up my out of warranty all in one hp photosmart c309g-m printer

Hi,
I have an hp laptop with windows 7 and an hp photosmart premium c309g-m all in one printer that I have had for over 4 years. It is now out of warranty and so I cannot get help with getting it to scan and print wirelessly (which it has never really done without giving me trouble) and so i tried to uninstall and reinstall the drivers and I keep getting a network diagnostic report that I have to verift that certain TCP and UDP ports are unblocked from PC to printer. I don't know how to do this and will not pay $25 for someone to figure out something since I have already paid for the printer, shouldn't a good company provide free trouble-shooting and assistance??

Hello,
Please try the below mentioned steps..
The Wireless Setup Wizard, which you run from the printer's control panel.
Make sure you know your network name and your security password (WEP or WPA).
On the printer's control panel, press the Setup button and then select the Network menu. The Wireless Setup Wizard displays a list of wireless networks in the area.
Note: The Setup button may appear as a wrench icon. There are differences between product models.
Select your wireless network's name from the list.
If you don't see your wireless network listed, you can enter your network name manually by scrolling to the bottom of the list. If you enter the name manually it must be exact, including upper and lower case characters.
Enter your WEP key or WPA passphrase. You must enter the key or passphrase exactly, including upper and lower case characters. Your printer should connect to your wireless network. If it does not connect, you are given the opportunity to print a Wireless Network Test report that will help you find out what may be wrong.
Regards,
Jabzi
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I,m having trouble printing jewel cases since the last upgrade. The song titles all bunch up together and are unreadable.

I'm having trouble printing jewel cases since the last upgrade. The song titles all bunch up together and are unreadable. Can you help?

I can’t figure out how to import music.
Import it into iTunes first, then use the media browser in iMovie '08 to locate it.

HP Deskjet 3520 e-All in one printer trouble with scanning network, connection and very slow print

Dear all
I bought two days ago HP Deskjet 3520 e-All-in one printer serie, but i have some really bad issues with the scanner! I have searched on the internet and i couldn’t find anything to solve the problem.
I have installed the printer according to the book of the printer, so everything did go well(i think), except that i can’t connect the scan to my computer, a Mac OS X (i am connected with the printer). I get directed to the website where i can connect the scanner, but every time i try to connect it with wi-fi, i get two notification, one from my computer (from HP Itility (Dutch) program) that the connection is off and second from the website that i have to make sure that i’m connected with internet (which i am) and to check the IP address if it is the same with my computer (which is the same).
Obesely something did go wrong, but i can’t find the problem.
Beside when its copy or prints a document (no matter how many pages) it’s very slow. It takes 10 -15 minutes till the printer starts. Has it something to do with the problem i’ve got with the scanner or is the printer always so slow? Because the very first time, when i installed the printer, it printed very fast.
By the way i also print the test-results to check if there is a problem, but according to test-results there are no problems at all.
I hope that someone recognize this problem and can help me to solve it.
Regards,
Esra

Hello chesterpascual,
Welcome to the HP Support Forums!
Regarding the Deskjet 3520 and the error to use setup cartridges, you will need to call HP's Technical Support to see about sending some to you.
Click here to locate the contact information.
Regards,
JERENDS
I work on behalf of HP
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Trouble printing with HP Photosmart 6520 e-All-in-one while on Mac

Hi!
I just successfully registered and connected via WiFi to my new HP Photosmart 6520 e-All-in-one pritner. I even printed the alignment and test page successfully.
When I tried to print documents in Word, Adobe PDF, and TextEdit, the same result occurs each time. The first page that prints has text regarding my Mac such as:
%!PS-Adobe-3.0
%APL_DSC_Encoding: UTF8
%APLProducer: (Version 10.8.2 (Build 12C60)
And then many many many blank pages start printing after that. WHAT GIVES!?!
I am using a MacBook Pro with OSX Version 10.8.2 and have tried restarting both my printer and computer several times without success. Any help with this would be much appreciated!
This question was solved.
View Solution.

Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
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I am employed by HP

C1400 printer - all-in-one trouble shooting

Hello, I've recently purchased the C1400 printer - all-in-one, and it started having problems.
For some reason whenever I try to print something (for instance, a simple 1 page document), the printer activates, then prints a single page with some weird code on the top, then starts printing endless amounts of blank pages until I hit the cancel button. (?)
I'm running mac 10.5
I open to any advise - thanks.

zaq12 wrote:
printer all in one 4360 e can i kleave it on all day
Hi,
Yes, you can leave it on for whole day, it will go to sleep mode when it has nothig to do. If you wish to save a bit of electricity cost, you can turn it off when not in use.
Regards.
BH
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Hp officejet pro 8500 premier all-in-one printer

The above printer is 1 1/2 years old and it has stopped printing. When the printing became light, I installed new print cartridges less than a week ago. Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed. And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
Options
08-24-2011 06:34 PM
Well,
to this is say, "get used to it", or throw it away. Many, Many, Many people have had trouble with this printer.
The following are common and frustrating issues that this printer exhibits on a regular basis:
1. Constant Self-Checking (usually every 20-30 pages of print)
2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
4. Paper mis-feeds.
5. Paper jams.
6. Nearly impossible to use once the printer reports ink-depletion.
7. Nearly impossible to use CIS Ink for larger print jobs.
8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year? Too bad, the warranty is already expired, most likely).
In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use.
I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads.
Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster. AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
What is going on? Why does it just automatically clean and align? I also get alignment failed messages. Any suggestiions?

rammerjammer,
Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help. To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged. Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies. There are many ways to contact HP. The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use. If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing. Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta. These printheads go by region also so be sure you are using the right region, these were found using the United States region.
The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads. The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer. The printer goes through a calibration process when turned on that will use ink. Leave the printer on and let it go into stand by mode. This type of printer is energy star efficient and made to calibrate on start up and be left on. Allow the printer to clean or calibrate only if the printer must. If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance). Please see the following links for further details.
Cleaning the Printhead Contacts
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
Paper Path Issues in the Automatic Document Feeder
Officejet Pro 8500 User Guide
The printer has a duty cycle of 7.5k page/month. The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over. To me it would seem that the printhead should last somewhere in between. This printer was designed to save money on ink compared to the rest of the officejets. I hate that it has been causing so much trouble, hopefully the information I provided will help.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
Click here for page yield information.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

Photosmart printer -all-in-one 5520 and windows 8.1 - INSTALLATION ERROR

I have a photosmart printer - model: all-in-one 5520; code number HPC57CC4 and my operating system is windows 8.1.
I had problems with the scan function and so I decided to disinstal the printer (from the Control Panel) and I even cancelled the HP folders.
Then I tried to reinstal the printer with the original CD but I got the message: INSTALLATION ERROR - DRIVER PACKAGE INSTALL GIVES THE ERROR -536870329 FOR THE PACKAGE C:\Program Files\HP\HP Photosmart 5520 series\DriverStore\Pipeline\hpvpl09.inf (that's the translation from Italian)
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If i use the printer from other PCs it's ok, I've also tried both in the wireless modality and with the USB cable but the result is the same: no installation!
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Hi @denig,
Welcome to the HP Forums!
I noticed that you are having trouble installing your HP Photosmart 5520 on Windows 8.1. I am happy to help you with this installation issue!
Please try the following solutions:
Uninstall the software. Uninstalling the Printer Software. (In case any was partially installed).
Clean boot the computer. How to perform a clean boot in Windows.
Make sure no antivirus programs are running. Turn Windows Defender on or off.
Make sure the firewall is disabled. Disabling the computer's firewall on a Windows 8 or Windows 8.1 computer.
Re-install using the HP Printer Install Wizard for Windows.
Hope this helps you resolve your issue, and have a good day!
RnRMusicMan
I work on behalf of HP
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MS office 2008 now crashing when we try to print. No changes to computer; same old software. New printer 9 months ago, no trouble printing until last month. Other programs (adobe, mac) print fine. What can I try?

I have an iMac from 2009. It's running OSX 10.6.8 and we've used MS Office 2008 for Mac all along without any trouble. We replaced our printer 8 or 9 months ago, and we've had no trouble printing from any program until the last several weeks. Now, when we try to print ONLY from word or excel, the print window appears, but then the spinning rainbow comes up, followed by a Microsoft crash message: "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." I tried to trick it into making a PDF, but the crash comes too fast. The only change to our entire Mac ecosystem is the following: We also have a Macbook Pro that has the 2nd allowed installation of the same MS Office 2008 for Mac. Due to liquid damage 6 weeks ago, that computer was replaced and all of the data and applications were moved from the dead one to the new one. Could this possibly be because microsoft detects a "third" computer "using" its software? I'm guessing no because I've seen several threads about problems similar to mine, and none mention licensing issues. In terms of troubleshooting, I've shut down, unplugged, restarted and tried newly created docs as well as old ones. Same results, no matter what.

http://answers.microsoft.com/en-us/mac/forum/macoffice2008?tab=Threads
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

How can I print from my ipad2 to my hp6210 all in one using printopia...I can see the list on my ipad2, I select the printer and say print but nothing happens.

How can I print from my ipad2 to my hp 6210 all in one using printopia? I see my printer on my iPad, I select it and say print and nothing happens. The printer is connected to an older Mac with OS X 10.4.11 but I do have an imac in another room. I have trouble printing from the iMac to this printer also even tho share is on but the printer works fine with the old Mac it's connected to. My iPad has the latest iOS.

A few things to consider.
The computer Printopia is loaded on must be powered on and must be able to print on the printer that is being shared. If the iMac is having problems printing to the printer it could indicate a problem with the share setup.

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I have tried re-installing the printer and drivers, but no change. I checked all the connectors, and they all seem to be OK.
Should I start my computers befor turning on the printer? or the other way around?
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It may be a firewall problem with your Vista machine. Try disabling the firewalls and see if the problem goes away.
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I am employed by HP

HP 3210 All-in-One Printer and Vista

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The crop tool is said, by some, to resample as well, although in many instances minor distortion is not noticed by the uninitiated..
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Paper Jam for HP PSC 1610 All-in-One Printer:
I had a paper jam and cleared the paper from the printer. Now every time I turn the printer "on" it picks up the top piece of paper from the tray and runs it about ½ to ¾ of the way thru the paper feed, stops, and then displays message "paper jam clear paper and then press OK". When I do that it simply picks up the next piece of paper off the tray and does the message again. If I push the OK button on the printer it will simply finish the ejection and then pick up the next paper from the tray, and do the same thing. I have examined the interior (and exterior) of the printer for paper scraps and any other obvious sign of trouble (dirty drive wheels, missing rollers, broken springs, etc...) and can not see anything unusual. I can not print a test print because of the paper jam message. I am running Windows XP and the printer has been working fine for months (until this recent jam). I did all the steps from the HP fix it site including clean rollers, plug and unplugged, carriage travel OK and more. Don't know what to do now........Any help would be great!!!! Thank you!

Hi my printer psc 1610 hp not picking paper

HP OfficeJet 6310 All-In-One printer won't print in color with new cartridge

HP OfficeJet 6310 All-In-One printer on a iMAC OSX version 10.9.5 system
Hello,
As I don't print in color much but had need to I discovered my printer not printing in color. I trouble shooted and even replaced with an new HP95 new from Office Depot ( I never buy refilled). The printer still won't print color but it advances the paper as if it was printing - just no ink on paper. I have cleaned thoroughly the ink jet heads, cartridge area, and run all the alignment and printer utilities. The test page print does not show color either. I have no error messages. Don't know what else to do.
thanks
DH

Hi there @dhengr!
Thanks for contacting the HP Forums!
I can see your having a print quality issue with your HP OfficeJet 6310. I should be able to provide documentation that will help locate a resolution. You mentioned you have already tried another HP95 tri-color cartridge with no resolution. I also noticed you said that the quality report from the printer also has no color ink.
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Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend and thank you again for posting on the HP Forums!
Cbert
I work on behalf of HP.
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Trouble printing to a HP PSC750 All-in-One Printer

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