TS1292 I recieved a Itunes card and when i tried to enter the code i got this message the gift certificate or prepaid card code you entered has not been properly activated.

who can i properly activate a itunes card

Go here and tap on Purchase, billing and redemption and email iTunes support. Explain to them what happened.
https://expresslane.apple.com/Issues.action
You may have to change to your country at the top of the page.

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