TS1363 My 5th Gen ipod is not recognised now on my itunes when i plug it in via usb, what should i do having tried all the troubleshooting advice? It works ok on another laptop.

Tried TS1 363 still not recognised.

Your USB ports do not supply enough power to charge the iPad. That is normal and expected behavior. The iPod does not require nearly the same amount of power to recharge so it will work from your computer. Use the power adapter and plug into a wall socket to charge the iPad.
Are you sure that iTunes doesn't see the iPad? If you are running iTunes 11, from the menu at the top go to View>Show Sidebar. After the sidebar is enabled - do you see the iPad under the Devices heading in the sidebar?

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    I recently purchased a new PC with Windows Vista home premium and shortly after transferred my iTunes library to the new PC. I heeded the warnings about waiting for the new version of iTunes before trying to connect my iPod. When iTunes 7.1.1 was released, I installed and attached my iPod to the PC and everything worked fine. I was able to sync my iPod and transfer music to it. I accomplished this several times.
    Recently however, I attached the iPod and the PC did not recognize it. I have tried every suggestion available (the 5 R's - with exception to Restore since that's currently impossible, reinstalling USB drivers, rebooting, different PC's with different OS's, different USB cords, etc.). All this with the iPod fully charged. Other USB devices, such as my cell phone, external hard drive, etc. are recognized when plugged in, but the iPod does nothing - even when using the "Add Hardware" option. I even installed the MS patch to resolve the "safely remove hardware" issue between the iPod and Vista and still nothing.
    The iPod still works - still plays music, still charges via USB, but I am unable to add any new music to it or delete anything from it. This is very frustrating. Has anyone else experienced anything similar to this or does anyone have any other suggestions I could try? TIA
    PC Other OS Windows Vista
    PC   Other OS   Windows Vista

    Hi IVBama!
    Okay, I've not sure if you've tried a couple of things yet:
    Have you tried putting your iPod into disk mode, then connecting it to your computer? Follow the instructions in this article to force your iPod into disk mode:
    Putting iPod into disk mode
    Also, a full reinstall of iTunes might be worth a try here.
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    Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
    Description of the Windows Installer CleanUp Utility
    Also, use this article to manually remove the left over files from installation:
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    After you've done that, restart your computer.
    Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
    Download iTunes - 7.1.1.5
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    Have you tried another cable? Some iPods were shipped with cable that either did no work initially or shortly failed.
    Make an appointment at the Genius Bar of an Apple store. Bring the cable too.
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  • Stupidly i reset my ipod while it was updating ios6. it now wont come up when i plug it into my computer and just presents a white screen all the time. is there anything i can do?

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  • TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?

    why doesnt my 5th gen ipod nano not connect with windows 8?

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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  • My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does no

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  • Why won't my laptop recognize my iPod nano second generation when I plug it in via USB? It does recognize my ipad mini. I was hoping to transfer music from my iPod to my ad mini

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  • HT201263 Hi. My Ipod Touch switched off in the gym during exercise. I tried all the troubleshooting hints but nothing helps. It is not responding and I tried to charge in various ways by different cables and computers and all is in vain. Can anyone help p

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  • TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB.  It has worked for years, now I get an error message stating "unknown device"

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    Welcome to the HP Forums!
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    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
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    I work on behalf of HP
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    acwiz wrote:
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