TS1538 itunes could not connect because of an unknown error

When i connect my ipad to my computer it shows" itunes could not connect because of an unknown error" and i cannot put songs from my pc to my ipad

Try this if thats 0xExxxxxx error message
http://support.apple.com/kb/TS3221

Similar Messages

  • TS3221 iTunes could not connect device due to unknown error (0xE8000012)

    TS3221 iTunes could not connect device due to unknown error (0xE8000012) please tell me the solotion

    Turn your iPhone to a DFU mode and restore it

  • I cannot use my iPad. The screen is black with only the circulating dowmnloading symbol showing and I cannot switch it off to re-boot. If I try to connect to iTunes it says it could not connect because o an unknown error 0xE80000065, but I can't turn it

    I cannot use my iPad.
    It presents a black blank screen with just the circulating symbol in the middle.
    I cannot turn if off or on to re-boot it as the on-off swith does not respond, neither does the press button on the bottom edge of the pad.
    I have tried to connect it to iTunes but my computer (running Windows Vista) shows an error message 0xE8ooooo65.
    Previous to this complete shut-down I had successfully connected to iTunes and tried to download the new 4.3.3 (?) Update.
    This showed it would take four hours ! So it was left to do just that.
    However it then went back after thfour hours it said it was backing up my files, but then shutdown.
    Can anyone help?
    Shirley 

    http://support.apple.com/kb/TS3281

  • Error message states iTunes could not connect because paring record is missing, how do I fix?

    Error message states iTunes could not connect because paring record is message is missing, how do I fix?

    Sometimes rebooting your PC can clear this error message.  You might also want to try plugging the iPod into a different USB port as well.
    Others have been able to fix it by unplugging their iPod from their PC, signing out their Apple ID on their iPod Touch, signing back in and reconnecting it.
    B-rock

  • Itunes could not connect to iphone  and unknow error occured

    why does my itunes not connect to my iphone everytime i plug in my phone to my laptop this message always comes up "itunes could not connect to iphone and unkown error occured"

    I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

  • My iPod doesn't work. The screen is black but it has a ticking circle in the middle. Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
    *last chance and I'm backing away sloooowly*
    thanks to ANYONE who will suggest ANYTHING at all!!!

  • TS1538 itunes could not connect to the itunes store. An unknown error occurred (0x80090318

    I get this message everytime I click on iTune Store itunes could not connect to the itunes store. An unknown error occurred (0x80090318.
    I tried doing a clean install of the OS incase there was a bug messing with the preferences in itunes but its still not connecting to the itunes store

    Hello paulosdad,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Have a nice day,
    Mario

  • "iTunes could not connect to the Music Store" Error Message

    Hello all,
    I finally got my script running correctly and I can see the front page of my iTunesU site(Yay!). But I am getting an irritating error message, and what is unusual are the circumstances under which I see the error message and the circumstances under which I do NOT see the error message. Allow me to elaborate.
    Scenario #1
    I have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as the "Music Store" page on iTunes gives way to the front page of my iTunesU site. Perfection! This is the behavior I want!
    Scenario #2
    I DO NOT have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as iTunes begins to open and then spits out this error message:
    "iTunes could not connect to the Music Store. An unknown error occurred. Make sure your network connection is active and try again."
    There is also an error number attached to the error message but it changes from time to time with no explanation. Here is the strange part. If I just hit "OK" on the error message my iTunesU site opens fine.
    I've tried this on my home and work computers and a friend's computer and the behavior is the same. Moreover I surfed over to the Stanford iTunesU login page: http://itunes.stanford.edu/ and I get the same behavior(which pretty much rules out in my mind that it is a problem with my script).
    I guess it isn't a huge deal. Worse comes to worse we can tell the students and faculty, if you see an error message from iTunes just hit "OK". But I'm rolling out this slick new iTunesU site and this error message is like a scratch in the paint job. Plus my boss is looking over my shoulder like "what's that error?" and it is starting to detract from the computer whiz kid image I've worked so hard to cultivate
    My possible suspects are:
    iTunes - (Went over to the iTunes discussion board and a lot of people report similar error messages when trying to get into the Music Store but I couldn't find anyone who said hitting "OK" made it possible to proceed)
    My script -(seems unlikely since Stanford has the same problem)
    The configuration on the computers I've tested it on - (But I've tested it on three different computers!)
    iTunesU - If this is the problem I'm hoping you people can help me.
    So has anyone else experienced this?
    Try to login into your iTunesU page with and without iTunes already open. See any error messages or weird behavior?
    Try the same thing on Stanford's site: http://itunes.stanford.edu/
    If you can repeat my result then post it here so Apple will know this is an issue. If you can't repeat my result then post it here so that I might know I need to look elsewhere for the problem.
    Thank you for your kind attention.

    I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
    "iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
    The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
    After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
    Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
    Ken Newquist
    Lafayette College

  • I get message "the iTunes could not be opened.  An unknown error occurred (-50).

    I get message "The iTunes application could not be opened.  An unknown error occurred (-50).

    iTunes Store: "Error (-50)" when downloading purchased content
    Try disabling a/v software and turning off the Firewall.
    Disable antivirus software
    Turn-Windows-Firewall-on-or-off

  • Flash export MOV could not complete because of an unknown error. Please help.

    This problem has come up in the forum a few times and no solutions are given.  Hope you can help.
    I am running Flash Pro CS6 and want to export a MOV file.  The export seems to work as it should until after building the audio track, and then I get an error:
    Could not complete the operation because of an unknown error. 
    My settings are:
    Quicktime is H.264, frame rate: current, quality: high, multi-pass: yes
    Audio: MPEG-4, AAC, 44.1 KHz, 16-bit mono
    Stop exporting after time elapsed

    You can use either AVI or MOV but MOV will give you a bit of lossless compression (small file size reduction over uncompressed AVI).
    What I mean by lossless is try exporting to MOV, in the video settings set the codec to "Animation", keep the colors at RGB (Millions) or if you need alpha then RGB+Alpha (Millions+). Keep the quality set all the way to the highest. Then go in audio settings and choose anything you like. Export the movie.
    Now take the very large MOV file it made into Adobe Media Encoder. Once it's imported, choose a preset (H.264, etc) and choose your desired compression settings. You will see there are a lot more compression settings. Also set your audio options. Then when you're done customizing your preset just click the green start icon and let AME compress your high quality source to a much smaller file size.
    Just clarifying, after you import your video in AME and you choose your preset you have to click the presets orangeish hypertext to customize the presets settings. It will not overwrite that preset so don't worry about what you change. Pay special attention to the bottom of the custom settings panel because it lets you see the output file size. Adjust your quality controls until you hit the file size you want (both video and audio). You also have a preview panel so you can see the output at any part of the timeline using those settings.

  • ITunes couldn't connect because of an unknown error 0xE8000065

    my IPad suddenly went black and when connected to the Desktop I got the error message 0xE8000065

    In the course of your troubleshooting to date, have you worked through the following document?:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • ITunes could not back up...unknown error  (-20)

    Things were working just peachy until July 30th when the last successful back up happened. Now everytime I try to sync with iTunes I get that error message. I've deleted iTunes and every apple app/software on my PC; cleared the registry files, rebooted and tried to reinstall everything and it still won't sync and back up.
    I've searched the support section and found a page about sync problems, but mine is a -20 and not just a 20.
    Today when I logged into iTunes it said there is a new iPhone version ready for me, downloaded it to my PC but it cannot sync to my iPhone to update the software on the phone. I'm at a loss and don't know what else to try.
    I've even gone so far as to wipe it clean (PITA) and it's the same error message. I'm listed as an administrator (only one who owns this laptop), and yet when I run the diagnostics on iTunes it shows my phone and everything passes with flying colors.
    Any thoughts or suggestions?

    actionmarker wrote:
    SpicyPepper wrote:
    What happened on July 30th? Is that when you did an update? Did you install some new program onto your computer on that day? Did you update other software on your computer? You may be getting a conflict with something else to cause the issue you are experiencing.
    July 30th was the last successful backup of my iPhone to my computer. No new programs were installed that day.
    Have you tried deleting your old backups, incase you have corrupt issue. See this article
    http://support.apple.com/kb/TS2529
    I have not deleted them yet, wasn't sure I wanted to do that just yet; but I suppose it's an option.
    Generally error 20 something issues are related to computer hardware, but i'm not sure what -20 definitely refers to.
    Have you tried turning off all your security and antivirus software, have you tried different USB ports
    I've tried turning off the antivirus and tried all 3 USB ports and no success. I went to the Apple store this afternoon and they were able to get it upgraded for me to the newest version, but when we tried to sync and backup on my computer it gave the error message again and the guy at the Apple store said I have to contact web support for Apple because there is a conflict between the iPhone and my laptop (so he suspects)
    What did you wipe clean?
    I've wiped the iPhone clean to factory settings.
    In addition to the above comments.
    It sounds like the phone is detected properly,
    Are you able to download photos from the iphone directly to the computer?
    This is what is puzzling, I can transfer MP3's and photos to and from even while it gives me that error message, it just won't back anything up.

  • The plugin could not complete because of an unknown error

    I keep getting this error message ever since yesterday using AI CS4. On Friday it was working fine, opened it up yesterday and this happened. It happens when I select certain tools such as rectangle (or any shape tool), magic wand and you cannot use the tool. Happens also with both new documents and existing files -  Once the error pops up, you click ok and it pops up again...and again, every time you move the curser (only way I've found to stop that is to move the curser up to the top of the page and press enter then select a different tool. How do I get rid of this and get my tools working again?
    Thanks in Advance!

    Pokie,
    For sudden strange cases, you may look at this general list (5) is hardly relevant in this case):
    You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool if you have CS3/CS4/CS5/CS6/CC, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • ITunes could not connect to the iPad because it is locked with a passcode.

    I just bought a 64GB iPad in France on my journey. In Denmark we haven't got it yet, so there's no support for me yet...
    In the french store they let me connect to iTunes on one of their Macs, so I could enter my new iPad. Then I played with it the rest of the day (didn't sync with my MacBook, cause it is being fixed) and also put in a pascode as I do with all my devices.
    Next morning when I turned it on, it only showed the "connect to iTunes" symbol again, as if it was new. And when I connect to iTunes, iTunes only says "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your pascode on the iPad before it can be used with iTunes"...
    And that is a contradiction! I can't do what the iPad says and i can't do what iTunes says...
    Any ideas? Any ways to reset it other than by holding down both buttons at a time, because I have tried that already.
    Hopefully someone can help me, I really want to be able to use my new iPad

    pathfinder172Jun 1, 2014 8:05 AM Re: iTunes could not connect because it is locked with a passcode...?
    Re: iTunes could not connect because it is locked with a passcode...?in response to rhmcolvin
    I have a much easier possible solution!!
    I had this same issue, trying to connect my new iPhone 5s to my Windows computer's iTunes. I was getting two different error messages:
    - iTunes could not connect to the iphone because it is locked with a passcode
    - iTunes could not connect to the iphone because the device timed out
    I found this thread, but did not like the idea of having to restore my iPhone and losing all my settings/data on the phone. After trying several different things, I discovered that I had 5 devices listed under my "Devices" that were authorized, so the real issue was that I had reached my limit. I had several issues with my old iPhone 5s, and had to have it replaced twice. As a result, I had several old iPhones listed under devices that I no longer had. Erasing those solved the problem, and my new phone connected just fine to iTunes. To get rid of the old devices, you can:
    Open iTunes
    -> click on "store" in the upper left corner
         ->  from the drop-down menu, select "view account"
              -> enter your password
                   -> under "iTunes in the Cloud", click on the blue "Manage Devices >"
                        -> remove any old devices
    This solved my problem. Hope it helps others as well!

  • When trying to sync my iPad I am getting a message stating " iTunes could not connect to the iPad "iPad" because an error occurred while reading the device

    When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device

    Hi Centreless,
    If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using Apple Support Communities.
    Best,
    Brett L

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