TS2446 what do i do if i failed one of my security questions from forever ago from trying to buy a song after changing my password?

I have been locked out and am unable to purchase anything. I just got a new laptop, and it asked me my security questions from forever ago. How do i fix this?

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Similar Messages

  • If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

    If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • TS2446 What if I can't remember the answer to my security question?

    I can't remember the answer to my security question since I made my first apple ID when I was 12...and the security question is "what's yo name *****?"
    but I can't delete the apple ID without signing in, and I can't sign in without knowing my password, and I can't find my password if I don't know the answer to my security question...

    Same problem here....Please help us

  • TS2446 What if you do not know your answers to your security question and cannot purchase apps what do you do?

    Please help me

    Hi Ginny,
    Thank you for taking the time to post; I understand your frustration at having to find an alternative service. How have you been using Workspaces? I'd be happy to offer some suggestions where possible.
    Since you mention using Workspaces as a repository, you might be interested in checking out Acrobat.com. While it doesn't include the any authoring apps like Workspaces does (e.g. Buzzword and Tables), Acrobat.com is a convenient tool for storing and sharing files and accessing them across multiple platforms and devices. We'll be adding features and functionality over time, so you can look forward to consistent development and maintenance on the service; as an added bonus, you can use Adobe Reader on your iOS or Android device to access the documents you have stored there.
    Let me know if you'd like more information on Acrobat.com or if you have any other questions about Workspaces.
    Best,
    Rebecca

  • TS3297 I'm trying to buy a song and it won't let me it keeps telling me to ask these two questions like what was my first pets name and what was my childhood nickname and I forget I need help please

    I'm trying to buy a song and it won't let me a page keeps popping up telling me to answer these two questions like what was your first pets name and what was your childhood nickname and I forget the answers and it says I will be locked out of my apple id and I don't want that so can u please help me thanks

    If you didn't establish a rescue email address, you will need to call applecare support.  Ask for account security to reset your security questions.  After the advisor is able to verify your identity, they can reset your security questions.
    HTH.
    If you are in the US, the number is 800-275-2273

  • I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

    I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

    Hi karen615,
    Welcome to the Apple Support Communities!
    If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article. 
    If you forgot your Apple ID password - Apple Support
    Best regards,
    Joe

  • HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

    why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

    1. Because if you could, someone who breaks into your account could do it as well.
    2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96882)

  • What if i can't remember answers to apple id security questions?

    what if i can't remember answers to apple id security questions? I cannot purchase some things in itunes store without these answers.

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • What do i do if i forgot my answers to security questions?

    i'm trying to buy a song but its asking for me to answer security questions. i can't remember my answers to the questions so what do i do??

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • TS3212 i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i d

    Please answer with in the next 5 minutes
    Thank You!!

    sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
    Sep 13, 2012 5:17 PM

  • What should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question link? my safety email got deleted :(

    what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted

    Your only option will be to contact iTunes Store support and see if they can help you.  Click on this link and choose the Account Management option, and create a new case with iTunes Support. 
    Good luck!

  • What to do if I forgot the answers for my security question

    What to do if I forgot the answer for my security question.

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • What do I do when the recovery email for my security questions doesnt exist anymore?

    What do I do when the recovery email for my security questions doesnt exist anymore?

    Forgot security questions:
    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.

  • HT201679 I have just received an email saying i have downloaded an app from another device. This wasn't me, i have changed my password. What do i do now?

    I have just received an email saying i have downloaded an app from another device.
    This wasn't me, i have changed my password.
    What do i do now?

    Hi stirling r,
    I have always been very weary of fake emails and can easily spot the ones that get through the spam filters but for the first time in my 25 plus years memory of using email, I though a fake email was genuine.
    Ok, granted the email was supposedly from Apple so there's an implied level of trust there and I had updated my Apple ID details hours before, but it was only after doing a double take at the url link in the email I realised it was fake. It was pointing to an IP address (http://104.145.233.95/..etc) and not the usual https://www.apple.com/..etc.
    I just wandered how may Apple users, especially new ones would have unwittingly compromised their Apple ID details by this scam.  I would love to see Apple doing more to make its users aware of scams directed at them.
    Hope this helps someone!
    Identifying fraudulent "phishing" email
    Regards,
    Dee

  • Help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud?? Windows 7

    help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud??
    Windows 7

    Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled

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