Two HP Photosmart D7360 printers suddenly printing all green!

Question

I have an HP Photosmart D7360. My husband has one too. We bought them at the same time about 2,5 years ago. Mine has worked fine until yesterday, when it started printing everything with a green tint. I did everything the HP website and forums suggested, cleaned the printhead, installed all brand new HP Vivera cartridges, and I'm using HP paper too (always have done that). Still printing green. To rule out a hardware problem, I removed the printer from my computer, uninstalled all the software, etc. then hooked up and installed my husband's printer. His is printing green on my computer too. Both printers print perfectly fine on his computer. Obviously, the problem isn't with the printers but with a setting or some such on my computer. I've tried everything, different printing applications, different settings, no solution. The only thing I haven't done is "calibrate color" - because I don't have that option! I click the HP solution center, then Printer toolbox, but it only gives me four options: to clean the printhead, to align the printer, to print a diagnostic page, and to print a test page. NO "calibrate color" anywhere on there... Please help, I'm at my wits' end! Thanks!
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pufiinc,
The cost in time and investment is lost.  The frustration is hard to get past in the short term because without a means to recoup the loss, you are stuck with the feeling that you have been betrayed plus you are behind on your work.  I don't know if this is in your venue; I read an article two weeks ago that swearing like a sailor about things out of our control actually makes us feel better.  You might consider a good cuss session - outside, away from the dogs and kids... and the neighbors.  Smiling... I am sympathetic.  I know the pain of printer and software betrayal.
Paper is controlled by lot number.  Check and see if all your paper is from the same lot.  Make a note of that lot number.  You never want to see that lot number on any paper you purchase in the future.
If you are curious (and not just "hands in the air" over this), it might be worth taking some of this suspect paper to a professional print center and asking that they allow you to test it in their printer.  Take a USB stick with some of your work so you can test what you are printing as well.  You need to test apples to apples on this.
Is your room temperature controlled?  Humidity controlled?  I do not doubt the paper is at fault; since it is OK at first and then "bad", it may be affected by the humidity in the room.  If the paper is picking up water vapor (or drying out) after being out of the package for a period of time - that would perhaps explain the issue.  Check for changes in the environment.  It is just possible this paper is telling you something - it's not being nice about it - but there may be a message in there somewhere.
It is my pleasure to assist.
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Kind Regards,
Dragon-Fur