Unable To Cancel My Account

I am unable to cancel my plan. I keep pressing "cancel plan" and it keeps popping up with the same thing saying "contact customer care" or "see if you qualify for a refund". I am still unable to cancel my account, and I need to do so asap. Thanks!

The CC has been cancelled,you shall not billed further.
Regards
Rajshree

Similar Messages

Unable to cancel account!

I am unable to cancel my plan. I keep pressing "cancel plan" and it keeps popping up with the same thing saying "contact customer care" or "see if you qualify for a refund". I am still unable to cancel my account, and I need to do so asap. Thanks!

The next billing date for the CC is Jan 26, 2015, do you still want to cancel the CC?
Regards
Rajshree

Cancel itunes account

i'm unable to cancel my account in any way , shape, or form online. Calling the toll free number does not reach a person. Any solutions?

I tried to edit my info but I'm unable to change or remove anything. Might that be due do not having the software anymore, maybe? I'm just about over it.
Thanks for your help.
Michael, TBOMK, you can only edit your payment info thru the iTunes "Store" command.
The only way you might get a problem is if you still have an active credit card listed and if somebody learns your ID and password. If that is not a concern, then don't worry.

Unable to update my account called and customer service reps have been of no help if I don't get help will just cancel

No help for calls and forum questions so canceling my account seems to be the only alternative last. BOB RUYLE

This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

How do I get past "Unable to Verify Hotmail Account Information" on iPad2? Can't retrieve my Hotmail e-mails from my iPad, Help!

Bought a new iPad2 with wi-fi access. I am at home on my wi-fi network using iPad. Trying to add my Hotmail account to the iPad so I can retrieve my e-mail messages. When I try to add the Hotmail e-mail account to the iPad, I select Windows Live Hotmail on the iPad. I then enter my Hotmail e-mail address and Hotmail password in the iPad. The iPad then says Verifying. Then a box pops up saying "Hotmail Account, Unable To Verify Account Information". I spent about an hour on the phone with iPad support and they tried everything they could to no avail. iPad support said I would need to contact Hotmail support. I have learned that Hotmail does not have a support phone number that you can call, only a search area that is of no help. I am able to log onto my Hotmail e-mail account no problem on my regular computer. I was able to program my wife's Comcast.net e-mail into the iPad no problem and bring up her e-mail on the iPad. I can not get past the "Unable to verify Hotmail Account Information" message on the iPad. Frustrated, want to be able to retrieve my Hotmail e-mail messages from my iPad, please help! Thank you.

My hotmail was working properly until one month ago , then I do not what happens ... My mistake has been to cancel that account and try to re-load it... I am blocked at "unable to verify account details".
I read and follow carefully all your steps here above but it is not working!!
I also try to ask securiry code to mocrosoft and put it instead of hotmail password when creating new Ipad account but nothing.
I try to go everywhere on microsfot pages and on my mail account setting but I can not find any help from there. From PC is working
I try to choose "other" from the list of account and insert there hotmail account, both indicated adsHOTMAIL or OUTLOOK, but in this case it tells me "username or password for POP3.live.com are uncorrect.... what is POP3.live.com??
I already try everything find in the net here and elsewhere ... I have hotmail account since years can not thik to change it .... Some other help?? Some indication I have not yet try?
Why does not appear OUTLOOOK from the choice of default account in the "add account section"????!??!????

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

Hi pgrillo,
I'm sorry that you're disappointed with your ExportPDF subscription. I checked your account, and see that the order is still processing. As such, I'm unable to cancel it for you myself. However, a Customer Care agent can take care of your cancelation/refund quickly. Here is the contact information: Contact Customer Care. Click Still Need Help? Contact Us at the bottom of the page to find both phone and chat support options.
Best,
Sara

Unable to cancel Subscription renewal

I am unable to cancel my subscription renewal. When I click all the links I end up at a page that says 'access denied' Frustrating. Please help.
Here's what I get:
Access Denied
You don't have permission to access "http://helpx.stage.adobe.com/uk/contact.html?" on this server.
Reference #18.a6d91002.1403547958.2071fc21
Kind Regards
Jonty Kilpatrick

Hi Rave
Thank you so much for your reply. Appreciated. I had tried that and I just go round in circles never getting anywhere.
From your link I select 'cancel an annual membership' from the revealed drop down and choose 'contact us' which takes me to here: (jive has messed with the link inserting some kind of meta)
Contact Customer Care
the above is adobe dot com / x-productkb/policy-pricing/cancel-membership-subscription.html
Under the revealed drop down: http://helpx.adobe.com/uk/contact.html?step=CCSN_membership-account-payment_cancel-your-me mbership
Credit card and payment
Membership, signing in, and Adobe ID
Downloading, updating, and installing apps
Activating apps
Using my apps and services
whatever you choose next you get to here:
Renew, extend, or restart your membership
Do promotional rates increase after a year?
Cancel your membership
To cancel your Creative Cloud membership, see Cancel your membership or subscription.
Change to an annual membership or a full Creative Cloud membership
Access your account information
Cancel your individual membership and reenroll to Creative Cloud for teams
Change the Primary Admin on a Creative Cloud for teams membership
and selecting 'cancel your membership' takes you back to the top, when you click 'contact us' again you get:
Access Denied
You don't have permission to access "http://helpx.stage.adobe.com/uk/contact.html?" on this server.
Reference #18.961c20d9.1403616165.45fb14
I just can't get to where I cancel renewal.
Please advise
Kindest regards

Cancel My Account

Hi,
I just purchased my account in hopes of creating a form in PDF however I am unable to achieve what I want and would like to cancel my membership immediately. I want to have a form which has a border. I want to be able to ask a question and have the 'text box' in the middle of the questions. I want to have three text boxes in one question.....Anyway, Please cancel my account assap.
Thank you,
J

This faq explains how to stop your subscription:
http://forums.adobe.com/docs/DOC-2971

Unable to post the accounting doc for Zero line item billing doc

I have an issue that customer has incidently created the cross company repl delivery with zero line batch qty along with some xx qty batch. PGI and billing also done. But because of zero qty unable to create accounting document. Asked customer to do the invoice cancel and do reversal of PGI and delete the zero line item in delivery. But customer has problem in doing of PGI reversal and asked us without doing of PGI reversal process the zero qty billing to be posted to accounting. Customer has reversed the billing doc and created again for XX qty batch and releasd for accounting. But the zero batch line item is pending in billing due list and unable to release for accounting .
Thanks in advance.
Regards,
R.Sridhar

Hi
Try to do the summarization of FI document, so, this item will be merged with others. See SAP Note 36353 - AC interface: Summarizing FI document for further details.
Regards
Eduardo
Edited by: E_Hinojosa on Jul 12, 2011 5:36 PM

Unable to cancel my subscription

Hi,
I purchased a US unlimited calling subscription worth 5.99EUROS.Since then I have not been able to use it and am unable to cancel the subscription from my end.
I was charged again with the same amount after one month .When I try to delete the credit card details from my account,it says to cancel the subscription first ,which i am not able to do.
I tried following up with one of the posts for canceling the subscription but I don't see the settings on the Call phones tab.
Could you please help me as i am being charged again and again on my credit card.
Anubha

robnca wrote:
I am in the same situation and can't seem to get anyone or find any information to get this subscription cancelled. If you found out any information can you please forward.
Thank you.
Hi,
You should be able to cancel subscription as shown here: https://support.skype.com/en/faq/FA1881/How-do-I-cancel-my-subscription
Important: You have more than one account, make sure you log in with the correct username. If you don't find subscription on account page then you are signed with with the wrong account.
If you still have trouble then customer service can help you: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Can't Cancel Adobe Account

I'm unable to delete my Adobe Account. My Creative Cloud membership (one-year) ix expired and i need to delete the account as i'm no longer going to use it. How does one go about this?

You have purchased CC today (October 1st 2014), do you still want to cancel your account, please confirm via personal message so that I can assist you further.
Regards
Rajshree

I've uploaded Acrobat XI Pro and it freezes when I'm using it. I uninstalled and re-installed. When I login, it says that it is unable to validate the account and has an option to use the trial. How do I fix this?

I've uploaded Acrobat XI Pro and it freezes when I'm using it. I uninstalled and re-installed. When I login, it says that it is unable to validate the account and has an option to use the trial. How do I fix this?

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

When i go to sing into apple id it says "We apologize but we are unable to verify your account information online". When i go to "Not sure if you have an Apple ID?" It says "We apologize but we are unable to verify your account information online"

When i go to sign into apple id it says "We apologize but we are unable to verify your account information online". When i go to "Not sure if you have an Apple ID?" It says "We apologize but we are unable to verify your account information online" When i try to sign in with my email it says "you already have an account????

Might I suggest a password reset?
Maybe you can click on the Reset Password link instead of trying to log in at appleid.apple.com.
I'm not sure if that would work, but its worth a try.
~Lt. Leviathan

I can't believe how hard it is to cancel your account.

I’ve been a Verizon Wireless customer for as long as I can remember. It’s been close to 20 years. For several years now, I have added smart phones to my accounts as my children have gotten older. I currently have 4 smart phones and one basic phone on my account for a total of 5 phones. As you can probably calculate without looking at my account, my average bill is in the $300 range. I recently had the most horrifying experience dealing with your customer service/tech support staff over a 3 month long existing problem. I feel it definitely requires your attention and that you should be aware of how you staff handles situations (being your name signs off on the Verizon Code of Conduct)
In early December, my 12 year old son’s Iphone 5 that I purchased for him last Christmas had the screen go black. Being it was less than a year and still covered I then brought it into a Verizon store only to be re-routed to “Apple”. I finally get it over to Apple and after keeping the phone for 2 hours, they told me they couldn’t fix it. They then give me a replacement phone which I assume was refurbished. Ever since my son connected that phone, he hardly receives incoming calls. It would ring twice and go to voicemail. Maybe 1 call would get through in 15 attempts. It was quite frustrating for his mother and I. So I contacted Apple who told me it was a Verizon issue.
So I call Verizon (611) to explain that the phone Apple gave me is no good. But Verizon Tech Support insisted that it is just a simple fix. So on a day I’m with my son (I do not live with him) I call back and speak with tech support. They have him do several options:
Make sure the phone isn’t blocking any numbers
Make sure the phone isn’t on Do Not Disturb
They have him go through all kinds of settings before turning it off for a restart.
Well we finally get a call through and figure it’s fixed.
Well only a few days later, I can’t reach my son. It goes to voicemail after 2 rings. So after several attempts I texted him to call me. He immediately calls me back and says he has no missed calls nor was he aware that I attempted to call him. So I call Verizon back and of course they want me to have the phone in front of me when “trouble shooting”. So after several days go by and I’m with my son we call again. The tech support put him through basically the same steps. This time adding a few “star plus the number calls” to make sure there is no call forwarding on. Again we get nowhere. No keep in mind my son mostly texts his friends and he can dial out so he isn’t pestering us. But nonetheless, it frustrates his mom as well as myself. So I call Verizon again (right before the Christmas Holiday) and they tell me to go into a Verizon wireless store and get a new SIM card. They said they would put all sorts of notes on my account explaining the problem. So I comply and get the new SIM card. The gentleman at Verizon wireless finally got a call to go through after several attempts. With that we left only to experience the same problem almost immediately soon thereafter.
After the holidays my sons mom kept asking me about the phone and when is it going to be corrected. I called Verizon Wireless again requesting a supervisor. I explained everything and also explained how “tech support” does nothing. I explained how every tech support representative insists “they can fix it”.
The supervisor puts me on hold and attempts to talk with tech support. The supervisor comes back and asks me to give tech support one more attempt. I said surely. With my son being with me, they had him do two different resets and actually had him back up his phone prior. A few days later we notice there was no change. The phone will not get incoming calls. So several days later I call again. I explained everything to a nice guy who said he used to be in tech support for another company and it sounded to him that it was a software issue in the device….but his protocol was to put me through to tech support. They made me write down a few more options for my son to try (obviously he wasn’t with me at that time). They told me after these attempts they would recommend getting me a replacement and they would make note of it in my account
So it’s now early February and I’m dealing with the same issue. I’m at the end of my rope. I call Verizon Wireless and of course, forced to speak with Tech Support. The girl tells me that being I’ve been having an on-going issue, they will just replace the phone ONLY AFTER I GIVE THEM ONE MORE ATTEMPT AT CORRECTING THE PROBLEM. At that point I told her to put me through Accounts Cancellation, I am done. She actually begged and pleaded with me to give her one chance but of course I had to have the phone in front of me. So when I told her I wouldn’t be with my son until the next day, she gladly PROMISED to call me the next day at precisely 4pm eastern.
The next day came and No phone call. Two days later I get a phone call/voicemail saying that She was sorry and that her sister had a baby (I saved the voicemail). Well I no longer had my son and his phone in front of me so I didn’t call her back.
Sunday February 9th, around 9pm I call Verizon Wireless to cancel my account. Two other carriers offered to pay any penalty or cancellation fees I may incur if switching over. I explain to customer service representative Keisha that I’d just prefer to cancel my account. It was the day my billing cycle was to end. It was the perfect time. I explained to Keisha that I will NO LONGER speak with anyone from tech support. That they all want to be super heroes and that they are all too proud to admit that a phone has major problems. Keisha did respect my wishes and said she’d handle things. At first she tried to tell me that my phone is out of warranty but I had to remind her that Apple replaced that phone. Then she finally comes back and says she’s getting me a replacement. She put me on hold for over 20 minutes before disconnecting me. I immediately receive a text apologizing for the disconnecting and that she is working on things and will call me back shortly. She never called back
Monday February 10th, at 3 pm I call 611 and immediately ask for a supervisor. I explain what transpired on Sunday with Keisha supposedly ordering me a replacement device. The supervisor did not see any order placed on my account. The supervisor then said she would transfer me to tech support because if a device was ordered it would probably be through them. So I went along with it. When tech support Eric got on, I immediately asked for a tech supervisor. He transferred me to Greg. I explained to Greg everything I’ve been going through. The whole entire story up until Keisha ordering me a replacement device. He said he didn’t see any replacement device on order. He then went on to say the phone is out of warranty. I had no fight left in me. I asked Greg to put me through to Cancellations. He pleaded with me about the phone and it’s warranty and I kindly explained AGAIN that it was already replaced by Apple. He then put me on hold. He finally comes back and Suggests I go back to Apple……they will simply give me another replacement. I said “No thanks” I’d simply rather cancel my account rather take a full day to going to Apple, keeping this vicious cycle going. He then finally says he will put me through to cancellations.
A lady Barbara gets on the phone and explains that they don’t want to lose me. Explains that I am a valued customer. I explained that for all I was put through on a brand new device I purchased from Verizon, there was no staying. I was completely stressed out. I explained everything from the beginning which I swore I’d never explain again. Barbara put me on hold only to come back and insult me like I’ve never been insulted before. She comes back and said “How about this….how about I make an exception and allow you to upgrade early? I said EXCUSE ME? She said , you get a new device and pay the promotional price….I can even have you pay it with installments. I then asked Barbara what her position was…..she said “Tech Supervisor”. I said I asked Greg for Account Cancellation and he gave me you? She said I’m higher then Greg.
At that point I screamed….”YOU HAVE SOME NERVE INSULTING ME….I PAY $300 a MONTH AND THAT IS WHAT YOU THINK OF ME”. I WANT TO CANCEL MY ACCOUNT!!!!!!!
Barbara then yells back I WILL SEND YOU A REPLACEMENT NOW.
Now I ask you……Should I have had to go through all of this for the RIGHT THING to be Done?
Years ago, Verizon’s service was above the rest but I have to tell you, over the last couple of years it’s been no different. Dropped calls more than ever and still charging top dollar. Even though I just received my son’s replacement phone I am still looking into other carriers. It’s amazing what Verizon Wireless put me through.
Thank you for your time!

PORT YOUR NUMBER OUT...T MOBILE WILL PAY YOUR ETF IF YOU GIVE THEM YOUR VERIZON PHONES.

Canceled invoice accounting documents list

Hi experts
Can anybody tell me in which transaction can we get list of all canceled invoice accounting documents.
regards
rb

Hi,
Use T.Code: MIR5
Enter Company Code and then come to "Origin & Status" and in Entry Type select Check box of "cancellation" and then exeucte.
You will have report of all Invoice's are cancelled in T.Code MR8M.
Sure helpful to you then reward and close the thread.
Regards,
Biju K
Edited by: Bijay Kumar Barik on Dec 31, 2007 5:34 AM

Unable To Cancel My Account

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