Unable to edit shopping in hold status

Hello,
I created a shopping cart and put it on hold.Shopping cart is created with errors.Now i want to correct the errors.
But i am unable to edit it.its an extended classic scenario.
Am i missing anything.
I am new to SRM
Could someone please help.

Hi
For SRM 550 , Go to check status --> Reach to the bottom of Screen and edit the cart using CHANGE button
For SRM 7.0- You will ve to use POWL , Edit button may be disabled in POWL due to performance reason. Open the cart in detail mode and hit EDIT to change the held cart.
From your problem description, you seem to be on SRM 5.0
Regards
Virender Singh

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Hi dlp-usb232,
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Click on my username and under the "about me" section you will the link to get in touch with us. Whenever we receive your details we will go from there.
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If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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I tried to edit my last message, but ran out of time. It is no longer relevant in the light of what I have been trying tonight.
My problem is becoming more clearly defined and it would appear that the reason I have no access to BT Wi-Fi and BT Mail is because I do not have a BT ID based on a BT Mail address.
After writing the last message I remembered that I had not installed the BT Wi-Fi app on my new Samsung Galaxy Tab 3 so I have just done so and the app will not accept my current BT ID (which is my Mail.com email address) and password. The error message says I must be a BT Broadband customer. Reading the BT requirements again it would appear that I cannot have BT Wi-Fi unless I have as an ID a BT Mail or BT Yahoo! Mail address. The latter was deactivated by BT at my request. The fact that BT Wi-Fi is still running on my Galaxy S2 smartphone must be a hangover from my original ID based on my deactivated (or in the queue for deactivation) "*@btinternet" address.
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As an aside, I installed the BT Cloud Extra on my desktop PC and Galaxy Tab tonight. I used my Mail.com address, and it was accepted no bother at all.

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I tried to edit my last message, but ran out of time. It is no longer relevant in the light of what I have been trying tonight.
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Hi Guys,
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Unable to edit shopping in hold status

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