Unable to print ... Scanning and copying is working good ..

We got our HP Deskjet Ink Adv 2060 August 2012. since then it works really well ... until  last 2days ago when we want to do printing but it started not to print .. the dialogue box is not appearing to tell what something is happening ... Can you tell what could be reason why it is not printing?

Hi Snowflakes528,
Thank you for visiting the HP Support Forums! I see you are not able to print or scan on your HP Deskjet Ink Advantage 2060. You are not able to see the print dialogue box pop up when you attempt to print.
First I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know the results of the PSDR, if you are still unable to print and scan leave the following information:
1. How are you connected, USB or Wireless?
2. What is your current Operating system, Windows or Mac and which version?
3. Are you getting any error messages on the print or computer?
I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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