Upgraded my iPad with the iOS 8.3 software. This morning, the iPad has low battery, even though it was plugged into the power source. It's now plugged in, but I don't think it's charging. I have a black screen and nothing else! Any thoughts? Thanks
My iPad was upgraded to iOS 8.3 software while plugged in. This morning, the battery is almost dead, and I have a black screen. Not sure the iPad is even charging! Any thoughts on what to do? Thanks.
The update is iOS 8.1.3 not iOS 8.3.
Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.
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having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?
Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario -
I inherited a 2003 ipod from my daughter. The controls will not work when it is plugged into a power source. Can anyone help?
But they work normally when not plugged in? What kind of power source are you plugging it into? It maybe outputting more than what the iPod can handle. I had this happen to an iPod I plugged into a powerstrip that was plugged into the cigarette lighter in a vehicle an experienced the same thing.
B-rock -
My grandsons new Apple refurbed 35g ipad keeps locking up with a black screen amd nothing else. I have reset it many times pressing the home and off buttons together but it keeps locking up. Help,please!
Thank you for trying to help. I followed your instructions, it took 6 hours to download, and then said it could not solve the problem (something to do with error 9?). It will have to go back to Apple - its only 3 days since it came out of the package and its very disappointing for him. Looks like I have to hang around in the Apple store in Plymouth all tomorrow until they can fix it, or will change it. Thanks for your help.
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Is anyone else having an issue with the iPad not charging if you use it while it's plugged into a power source? Now that I'm on iOS 7, I either charge or use... Not both.
No problems here.
Edit...
My IOS-7 is on an iPod Touch. -
my ipod is stuck on hold mode....i tried plugging into a power source but it doesn't respond and iTunes doesn't recognize it...i also tried playing with the hold key but nothing happens...plz help
Have you tried holding the centr button and menu. This will force a shutdown.
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My computer's power adapter is plugged into a power source, yet the indicator light is not working and my computer is not being charged.
I have the same issue.
The magsafe goes orange for about 20 seconds, the battery shows 0% then it goes to a black X indicating no battery installed.
With a new battery the same happens, although it can run on battery but does not charge.
It runs fine on mains power, the green light is always lit.
I have tried several things so far:
1. Cleaned the magsafe contacts on cable and macbook
2. Reset SMC and PRAM
3. Installed latest battery update
4. Tried new battery
5. Put old battery in fridge for an hour
I work in IT and am fairly confident taking it apart, what should I try next?
Some people recommend a new battery connector, which doesn't seem to make sense as the battery has never been removed before. Also some people say it will need a new logic/motherboard.
Any experts here managed to sucessfully fix one of these? -
Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!
Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
Now you can continue with the installer and install the os.
Quit -
Even though I am logged into the apple website with my apple id, I am unable to log into the App Store. It's the same account.
Back up all data.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Log out, log back in, and test. If there's no improvement, continue.
Step 2
Reset your computer’s PRAM. -
Hello i have reset my iphone 4 .3.3 and till now not start again i have the apple on the screen and nothing else what i want to do thank you
Try resetting the device by pressing the Home and Sleep/Wake button for several seconds, the device should then boot up.
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I'm travelling and trying to back up my new iPhone to iCloud. I have sufficient storage, am connected to wifi and it's plugged into a power source and yet it doesn't seem to work at all. I'm currently in India. Could that be the cause or can anyone suggest any reason why this wouldn't work?
"gets stuck" - are there any error messages?
If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one. -
For some reason the speakers on my phone do not work unless it is plugged into a power source. Why?
For some reason the speakers on my phone do not work unless it is plugged into a power source. Why?
If no change after the following steps, your iPhone likely has a hardware problem.
Power your iPhone off and on.
An iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPhone with iTunes from the backup.
Restore your iPhone with iTunes as a new iPhone or not from the backup. -
HT1752 I have a black screen and I hear 6 hissing sounds durring start-up on my mac
I have a black screen and I hear 6 hissing sounds durring start-up on my mac, I have an old 1999 (possibly G5 PPC)Imac computer
Blank (lighted, but black) screen with cursor at bootup
[SOLVED] - Macbook Air Sleep/Wake problem
Dark screen on start-up can only see curser -
my ipod touch is showing a usb pointing to the itunes logo on the screen and nothing else. It won't switch on beyond that. Please help!
Sounds like your iPod is in restore mode. Connect it to iTunes. iTunes will pop a little message up saying that your iPod is in restore mode and asking you if you want to restore it, click yes. Your iPod will restore to factory settings and you will be given the chance to restore from a backup. You can do this or set it up as a new iPod.
Here is Apple's page on restoring your iPod.
http://support.apple.com/kb/ht1414
Hope that helps. -
Help! Macbook wont shut down, i have a grey screen and nothing happening! It wont even respond to turn off button
Help! Macbook wont shut down, i have a grey screen and nothing happening! It wont even respond to turn off button
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