Warranty claim number in maintenance order

Hi All,
I have a query, can we assign the warranty claim number within maintenance order and where?
Thanks

There are few options to consider, here are two:
If you are not using [WCP|http://help.sap.com/erp2005_ehp_04/helpdata/EN/7b/4f828671c6484f88ebffcddfdeed69/frameset.htm] then you could create a warranty claim notification type. Then assign the notification to the order.
Or you could enhance the order to include a new field on the header Enhancement tab (IWO10018).
PeteA

Similar Messages

Use of item number in maintenance order

Hi Experts,
Plz tell me what is the use of item number in maintenance order?

Which item no you are indicating in the order?
Maint item in planning tab ?
or
Item no in Components ?
Maint item indicates the order is generated by Maint plan
Regards,
M.Alagesan

To copy Equipment number from Maintenance order to Work approval or work clreance application or Wcd

Hi All,
I had an issue with WCM
Please suggest a solution on the below issue.
What is the possible way to copy the equipment number of the maintenance order to the Work approval or work clreance application or Wcd.
After creating the order based on the equipment .when i create a work permit with wcm iam unable to see the equipment number in wca or ecd.
please suggest a solution.
Thanks,
Vishal.

Hello,
Please check note 1309812 - WCM: Transferring reference object of order to WCM objects
In a WCM object, you can enter a technical object as a reference object. This technical object can be either a functional location or a piece of equipment. However, you cannot enter both.
As a result, when the system creates the central WCM object from a WCM-relevant order, it can only transfer either the functional location or the piece of equipment as the reference object.
BR
Ziv

Function Module to get a Waranty Claim Number From Service order Number

Hi Guru's
How to Find a Function Modulewhich is return waranty Claim Number(bapi2222header-claim ) when we pass Service order Number(Aufnr)
Thanks In advance

Hi Vanitha,
Pass Vehicle GUID in FM - /DBM/VM01_VEHICLE_GET
You will get all possible vehicle information and claim information in importing parameter es_iobj_data_multi_com(its a deep structure)
or.
Use one of the flower pot method /DBM/CL_ORDER~INSTANCE_GET_BY_VBELN to get all the info of the particular Service order.
Hope it helps.
Regards,
Mathan R.

Number Range for Warranty Claims

Dear Experts,
I am trying to work out with SAP warranty claim processing, I dont have any idea of warranty claim processing provided in SAP, I have gone through the SAP library and Best Practices, and trying to go through.
But I strucked up @ the initial stage itself. I have assigned my username through the T Code WTY_UPROF, then trying to create a warranty claim through T Code WTY.
I have mentioned the warranty claim type as precediting then clicked on create warranty claim. system is giving a message : "For object WTY_CLAIM , number range interval does not exist".
Then I tried entering an external number WTY1 then clicked on create, this time system giving another message " Number WTY1 lies outside number range validity area"
When I go through the help of the system message it is as follows:
*"For object WTY_CLAIM, number range interval does not exist
Message no. NR751
Diagnosis
The database table NRIV has the delivery class 'C', i.e. the SAP default settings are only in client 000.
Procedure
Create the missing number range interval in customizing.
Transaction code:"*
System is not even giving the T code for proceeding further.
I have checked in SPRO for warranty claims number range, but couldn't find it out.
Please help me in this regard.
Where should I make the settings?? And What all other settings to be done for Warranty Claim Processing, creating, processing and Completing.
Please give me in detail information if possible.
If anybody has the document also please forward it to me
Thanks in advance,
Regards,
B. Praveen.

Dear Keshav,
Thanks, I found that and went to Number Ranges, but system still giving error message to maintain the number range.
"System error during group maintenance".
When I click on help of the error message it is as follows
System error during group maintenance
Message no. NR899
Diagnosis
The system has identified an inconsistency in the tables for number range maintenance.
System Response
Program termination.
Procedure
In most cases, you can overcome this by executing the report RSSNR0T1 (Consistency check and repair of number range intervals). This report lists the inconsistencies and eliminates them (with F11 = "Confirm").
Why this message is coming?? and what is the solution for that?? Is there any config missing for that??
Please help me out.
Thanks and Regards,

Budget Process (Linked the maintenance Order into Internal Order) in EAM

Dear Experts,
Scenario for Repair & Maintenance with only MM & FICO module live w.e.f. 2007 (PM not live)
Process Managed thru Internal Order (Order Type: RPMT)
Budget managed through Investment Management (IM); Budget is directly entered against the IO using transaction IM52
Scenario for Repair & Maintenance with only MM, FICO & PM module live (PM went live in 2010)
It was proposed to assign budget against each Maintenance Order. Since the number of maintenance orders being used is very high, it was decided to link the MO & IO so that budget will be assigned to the IO and when the MO is settled against the IO, the budget in IO can be deducted accordingly. The proposed process to assign budget in Internal Order against each Maintenance Order are given below-:
1.)     In EAM process one can plan/procure material and External Services only when the Maintenance Order is created & released but practically it has to be planned long before any Maintenance Activity (Maintenance Order to be linked with the estimate so that PO can be created against the estimate).
2.)     The no. of Maintenance Order generated in EAM Module is very large as Maintenance order is created for almost each and every maintenance activity. It is cumbersome to allocate the budget to each and every maintenance order. There should be a single estimate for maintenance activity (as in MM module) and that should be linked to maintenance order so that the actual cost of Indent/Service Entry Sheet can be deducted automatically from the estimate (Maintenance Order is to be linked with estimate).
3.)      While doing return Indent the cost of return material is not being added to the maintenance order automatically (Maintenance Order is to be linked with estimate).
4.)      If Material & External Services not planned in the maintenance order (estimate), the user must be able to do that through Internal Order (estimate), hence the Internal Order must be link to the Maintenance Order. They should able to record the planned & actual cost in the maintenance Order.
Process followed:
1.) Created Internal Order in KO01 for Repair & Maintenance Order Type
     Assigned budget to Internal Order thru IM52
2.) Created PM order and assigned Internal order against Settlement Order in tab
     u2018Locationu2019 and in Settlement Rule with 100%. In this Section attach the Internal
     Order with selection type u2018ORDu2019.
3.) Released both orders and issue the Material for particular Operation and then
     determine the Cost for material .After that performed MIGO for consumption of
     materials.
4.) Settled the PM order in KO88.
     Settlement process was successfully saved.
Problem faced:
After posting the goods movement (against each Maintenance Order) and settlement of the maintenance order against IO, we still find the budget assigned to the IO is not consumed/deducted.
1. Actual cost of maintenance is not reflected in the internal order
    immediately. We have to run cost settlement (t-code KO88) for the
    maintenance order each time the actual cost is incurred in the maintenance order.
2. Also in the case of return indent, the value of returned material is not directly
    added to the available budget of internal order.
3. When the material is issued from store through the reservation generated by
    maintenance order, system does not check for budget in the internal
    order/maintenance order while issuing material from the store.
4. It must not be allowed to create reservation from the internal order of order type
     RPMT.
5. In case of external service in the maintenance order, the unit of
     measure in the requisition is set to u201CD (days)u201D by default. System does not allow
     changing the unit of measure in the requisition (it should allow to change the unit
     of measure or set the unit of measure u201CJOBu201D).
6.) When the material is issued from the store through reservation generated in
     maintenance order, system does not check for budget in Internal Order
     (estimate)/Maintenance Order while issuing material from store.
Thanks & Regards
Deepak Soni

Hi,
1. Actual cost of maintenance is not reflected in the internal order
immediately. We have to run cost settlement (t-code KO88) for the
maintenance order each time the actual cost is incurred in the maintenance order.
As per the standard system budgeting is done against the actual cost only. And until you settle your order the actual cost from
maint order are not getting transfered to IO. Once they are transfered system is checking for the budget.
2. Also in the case of return indent, the value of returned material is not directly added to the available budget of internal order.
This is similar to first point, when you return goods there will be negative cost on the order, this has to be settled until that system will not compare the IO budget with maintenance order actual cost.
3. When the material is issued from store through the reservation generated by maintenance order, system does not check for budget in the internal order/maintenance order while issuing material from the store.
The budget you have assigned is at IO, how can system will check the budget while issueing goods for maintenance order. We may have to develop or use some user exit over here. Which will trigger checking of budget from the settlement receiver IO for that maintenance order.
I think you may have to go for development. These are my observations from my experience.
Regards,
NNR

Add the budget profile in the order type Maintenance Order

Dear Experts,
Scenario for Repair & Maintenance with only MM & FICO module live w.e.f. 2007 (PM not live)
Process Managed thru Internal Order (Order Type: RPMT)
Budget managed through Investment Management (IM); Budget is directly entered against the IO using transaction IM52
Scenario for Repair & Maintenance with only MM, FICO & PM module live (PM went live in 2010)
It was proposed to assign budget against each Maintenance Order. Since the number of maintenance orders being used is very high, it was decided to link the MO & IO so that budget will be assigned to the IO and when the MO is settled against the IO, the budget in IO can be deducted accordingly. The proposed process to assign budget in Internal Order against each Maintenance Order are given below-:
1.) In EAM process one can plan/procure material and External Services only when the Maintenance Order is created & released but practically it has to be planned long before any Maintenance Activity (Maintenance Order to be linked with the estimate so that PO can be created against the estimate).
2.) The no. of Maintenance Order generated in EAM Module is very large as Maintenance order is created for almost each and every maintenance activity. It is cumbersome to allocate the budget to each and every maintenance order. There should be a single estimate for maintenance activity (as in MM module) and that should be linked to maintenance order so that the actual cost of Indent/Service Entry Sheet can be deducted automatically from the estimate (Maintenance Order is to be linked with estimate).
3.) While doing return Indent the cost of return material is not being added to the maintenance order automatically (Maintenance Order is to be linked with estimate).
4.) If Material & External Services not planned in the maintenance order (estimate), the user must be able to do that through Internal Order (estimate), hence the Internal Order must be link to the Maintenance Order. They should able to record the planned & actual cost in the maintenance Order.
Process followed:
1.) Created Internal Order in KO01 for Repair & Maintenance Order Type
Assigned budget to Internal Order thru IM52
2.) Created PM order and assigned Internal order against Settlement Order in tab
u2018Locationu2019 and in Settlement Rule with 100%. In this Section attach the Internal
Order with selection type u2018ORDu2019.
3.) Released both orders and issue the Material for particular Operation and then
determine the Cost for material .After that performed MIGO for consumption of
materials.
4.) Settled the PM order in KO88.
Settlement process was successfully saved.
Problem faced:
After posting the goods movement (against each Maintenance Order) and settlement of the maintenance order against IO, we still find the budget assigned to the IO is not consumed/deducted.
1. Actual cost of maintenance is not reflected in the internal order
immediately. We have to run cost settlement (t-code KO88) for the
maintenance order each time the actual cost is incurred in the maintenance order.
2. Also in the case of return indent, the value of returned material is not directly
added to the available budget of internal order.
3. When the material is issued from store through the reservation generated by
maintenance order, system does not check for budget in the internal
order/maintenance order while issuing material from the store.
4. It must not be allowed to create reservation from the internal order of order type
RPMT.
5. In case of external service in the maintenance order, the unit of
measure in the requisition is set to u201CD (days)u201D by default. System does not allow
changing the unit of measure in the requisition (it should allow to change the unit
of measure or set the unit of measure u201CJOBu201D).
6.) When the material is issued from the store through reservation generated in
maintenance order, system does not check for budget in Internal Order
(estimate)/Maintenance Order while issuing material from store.
7.) My first problem is every time running the cost settlement(KO88) is maindetory.Without running cost settlement, How we can settle the actual amount of MO with IO (Estimate budget).
2.) As you know that I have assigned the budget in IO.How system will check the budget while issuing the goods for maintenance order.So will please tell me that which user-exit is used over here.
Thanks & Regards,

Hi Deepak1103,
Well, obviously you will have to settle the costs incurred at the maintenance order. The internal order should be mentioned in the settlement order field in the location tab of the maintenance order. What you can do is to ask your ABAP person to activate this enhancement IWO10004: Maintenance order: Customer check for order completion, use the CAUFVD structure to get the internal order number, then use the BAPI BAPI_INTERNALORDER_GETDETAIL and pass the details to the function module BBPG_BUDGET_CHECK and check the actual cost against the required budget. In case of a conflict raise an error other wise run the function module CK_F_IH_ORDER_SETTLE to settle the costs of the maintenance order to the internal order. Budget would also be consumed and you can verify the same in S_ALR_87013019.
Regards,
Muhammad Usman Kahoot

Operation details of a Maintenance Order.

Hi Gurus,
I am looking for a link to pick up the Operation number along with Operation description and the details of components required using tables. I will have the input as a number of Maintenance Orders and I want the system to bring out the details given below using the data tables. This will be for a report to print out the pick list for a number of Maintenance Order together. The same way as you can print the pick list for an individual Maintenance Order. I want the system to compile the pick list of a number of Maintenance orders and allow the users to print it. As far as i am aware I do not think it is possible to print the pick list of a number of maintenance orders together.
1. Maintenance Order.
2. Maintenance Order type.
3. Maintenance Order description.
4. Operation number.
5. Operation description.
6. Plant.
7. Storage Location.
8. Work Center.
9. Reservation Number.
10. Reservation Date (when required).
11. Material.
12. Material Description.
13. Quantity Required.
Any help with the logic to get all these details will be much appreciated the input for the report will be Scheduled start date, Scheduled Finish date, Order types, Order numbers.
Regards
Anoop

Equipment number u2013 Apply AUFNR value in AFIH table & get EQUNR values. Only for the found out AUFNR values, further report should be developed. Consider corresponding EQUNR values.
Maintenance Order Description u2013 Apply AUFNR value in the table AUFK field KTEXT and display in the report (For the MTD period Calculated)
Order type u2013 Apply AUFNR value in AUFNR field in table AUFK & get AUART value.
Operation / Activity u2013 The transaction has to read the field AUFPL in
the table AFKO. Selection criterion is the order number (Field AUFNR table AUFK).
The content of field AUFPL has to be used afterwards as selection criterion in the table AFVC. The selection field in this table is again AUFPL and display the field LTXA1.
Planning Plant u2013 The entry must be checked against table EQUI and field
EQUNR and against ITOB and field IWERK and display the value from table T001W
Fields WERKS & NAME1
Reservation - You can get from RESB table
Material Number - From RESB table
Work center - Apply EQUNR value in AFIH table to get GEWRK. Apply that value in OBJID in CRHD table to get ARBPL value.
I guess, you can't link operation & material in single report. As one operation may have multiple materials, just define the logic before finalising the format.

Automatic creation of maintenance order before expiry of warranty

Hi All,
I have a requirement to generate maintenance order automatically when a particular assets warranty is soon to expire.
I am aware of the option to get pop-up box while creating maintenance order if the equipment is under, but this wll not meet my requirement.
Could you please provide your comments.
-Vasanth

Hi,
you can go for general preventive maintenance plan creation. whatever your requirement is, you can create relevent task list, assign your strategy of maintenance for that asset after its warranty is over and so on up to a particular period, say 365 days.
Then create strategy plan (IP42) and schedule it in such a way that it generate its first call object by the end of warranty and keep on generating as per your requiremnts. schedule it (IP 10), and you will get call objects (notification or order) as per your requirements.
It is an standard SAP practice, hopw it will work for you, without any enhancements.
Regards,
Lucky.

Relation between Maintenance Order No. and Operation Number

Hi all,
I have to make a module pool in which i want to display the following field
Order No.
Operation no. | Operation Description |
Now my problem is that i m not getting the tables from which i have to select data basically i want to extract the data on the basis of Maintenance Order No. and Operation Number.
I have checked the following tables
AFKO , AFVu , AFVC, CAUFV.
But i m not able to find any relation between Maintenance Order No. and Operation Number.
Please help!!!
Thanks and regards,
Rachit khanna

Hello Rachit,
The relation is as follows
AFKO-AUFPL (Routing number is Order header)
Use this routing number to get operations from AFVC
AFVC-VORNR gives operation number
AFVC-LTXA1 gives operation description
For sub-operations, VORNR will be sub-operation number, and AFVC-SUMNR for this sub-operation corresponds to the respective superior operation(refers to AFVC-APLZL).
AFVC-APLZL is a unique number for each operation.
Hope this helps. You can check with some existing/new orders as well.
let me know if you need anything about split operations as well.
Best Regards,
Subhakanth

Warranty Popup not coming while creating maintenance order

Dear Experts,
             I have created master warranty for distance covered having unit Mile.
Created counter with same charateristic and unit (ie mile). In the equipment master data entered the master warranty no and start date.
              Now when i am creating the maintenance order , it is not giving me any pop up. i have done necessary customising for dialog box while creating order and notification, but still the dialog box not coming.
             If i am not using any master warranty and giving start and end date of master warranty then it is giving me the dialog box.
Can you please see what is the problem
Regards
Amar

hi
check whether you have defined the counter in the warranty ,and cross check with measuring point for that equipment ,is the same characteristic used.
also in the equipment warranty tab whether Green coloured check is appearing and the details
regards
thyagarajan

Best Practice for Change Maintenance Order Number Range

Hello
We have decided that our Maintenance Orders will always start with the year of the open date. Example 201112345155
Every year we will need to change the number ranges
What is the best practice to change the order number range? What is the best approach here?
I have also another question. Why the "Current Number" is not incremental?
Thanks for the help

Hi,
The current number can be explained by use of buffering of the numbers. Buffering is defined via transaction SNRO, the AUFTRAG object is relevant for orders. When buffering is active, a set of unused numbers are assigned to each application server.
In your example - The fiirst 20 numbers were taken from the available number range and assigned to the buffer (possible 10 numbers to each of two servers). As orders are created a number is assigned from the buffer. Once the buffer values are used a further set of numbers are taken from the number range and the current number is increased (by buffer value).
-Paul

Maintenance Order Number Ranges.

Hi Gurus,
I am working on the configuration of the Maintenance Orders for my client. I am trying to create 5 different number ranges for the five different order types to be used for five different processes. I have created the number range groups but strangely enough the groups are not visible in the list. Can you please suggest what should I do and where am I going wrong? I am creating the groups ( which are visible when I try to create new ones) from menu bar--> groups and insert.
Thanks in advance.
Anoop

Hi Anoop,
As per the referred case, what the system does is that the number range interval created while creating the new number range group gets assigned to an already existing number range group because there are several number range groups already defined, having no number range interval assigned to them so whenever a new number range interval is added, the number range interval gets linked with the already existing groups despite assigning the number range interval to the newly created group. The system does not even create the new number range group. For this you can change the text of existing groups or else assign each group with an interval and then start creating new groups with the desired number ranges other wise it would not create the group but the number range interval would definitely be created.
Regards,
Muhammad Usman Kahoot
Edited by: Usman Kahoot on Nov 8, 2011 6:28 PM

Add barcode of Plant Maintenance Order Number to printout.

Hi Gurus,
Could anyone suggest me how to Add barcode of Plant Maintenance Order Number to printout? How do we test this? How do we Modify PM Order layout sets?
Awards would be rewarded.
Regards.

HI,
just create a paragraph format with the font family for barcode ().. and use this paragraph format for the PM order number.
Thanks
Mahesh

Warranty claim from service order

Hi
i've configured the integeration of service order to warranty claim, and maintained my DIP profile ... now when i excute my service order my claim is getting gernerated by not gettting read at WTY transcation .......andalso my compoent level material is not gettting picked up at my Warranty claim
Thanks

Also [here|http://www.sapfans.com/forums/viewtopic.php?f=7&t=347230]
PeteA

Warranty claim number in maintenance order

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