When i try to purchase music it tells me to change my billing info but i have check and the info is currect

i would really like to get this problem fixed!

Launch iTunes. From the menu bar click iTunes / Preferences then select the Advanced tab.
Click: Reset warnings and Reset cache.
Restart your Mac. Try purchasing iTunes media.

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I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

I have a 50.00 itunes balance and I am unable to use it. Why is it requesting credit card info when I try abd purchase music?

I have a 50.00 itunes balance and I am unable to use it. Why is it requesting credit card info when I try to purchase music? I've already redeemed my gift card onto my itunes account, so I no longer have a code.

Because your credit card info is how itunes verifies your account.

HT1491 why when i try to purchase music from the i store it keeps givivg me an error message stating there was a problem to try again? ive tried many times and get the same message

i keep getting the unknown error messase (5002) when i try to purchase music from the i tunes store. What can i do to fix this?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Why does my Dell Computer running Windows 7, disconnect from the ITunes Store when I try to purchase music?

I downloaded the latest ITunes and I get disconnected when I try to purchase music. The ITunes player will play my music but as soon as I try to access a song to buy it, the program fails. I have spoken with several Apple Techs and no luck. Tried several things listed on Apple's site, still didn't correct the problem.Does anyone have an answer to this?

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

When I try to purchase something it tells me my purchase cannot be completed .please apple support. Com/ itunes

When I try to purchase something it tells me my purchase cannot be completed .please apple support. Com/ itunes

Okay, the obvious answer, have you tried contacting iTunes Store support? http://www.apple.com/support/itunes/contact/

HT5035 I have a balance on my account from an ITunes card, but i cannot redeem it when I try to purchase music. Please help!

I have a balance on my account from an ITunes card, but i cannot redeem it when I try to purchase music. Please help!

Welcome to the Apple Community.
The total value of your purchase including any taxes needs to be less than the credit available or your credit card will be charged.

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT201303 when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. when I try to donwload this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

Hi, I switched over my region but still when I try to purchase things it's still telling me that i am in my old region and I can't access them

Hi, I switched over my region because I recently moved but, when I try to purchase things it's telling me that I am still in my old region and what I need to purchase is not available in my store.

What exactly do you mean; "I switched over my region because I recently moved out".??
Region Changes are specific to: Country/Regions
Unless you are out of your specific Country/Region; iTunes will detect your WAN IP Address as being in your original defualt region..

HT4910 how do i move my music from my old iphone to my new iphone if i have icloud and the music i have is downloaded from my phone?

how do i move my music from my old iphone to my new iphone if i have icloud and the music i have is downloaded from my phone?

Old Phone to New Phone
http://support.apple.com/kb/HT2109
cereed wrote:
how do I move my music from my old iphone to my new iphone?
Sync your New Phone to the computer you Usually Sync with...
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
Download Past Purchases > http://support.apple.com/kb/HT2519

I get a message saying iTunes Error (-50). This happens when I try to purchase music. Any suggestions?

I get an error message (-50) when I try to buy music. What should I do?

Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086 and note to run as admin

When i try to purchase music it tells me to change my billing info but i have check and the info is currect

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