Why can you not buy different packages?

As a former customer of Adobe I decided to leave because I felt that the prices were grossly inflated.
I wish to have Photoshop, Illustrator and Dreamweaver
I don't want all the rest of the software that is offered in Cloud and certainly don't want to have to pay way over £40 a month for this.
The photoshop/lightroom package is good but why not consider other packages.
What do others think?

I agree completely, I was shocked by the monthly increase, the programs are not user friendly and try to get someone on line to help you - well that is a joke.
I cancelled my CC due to lack of customer support and ridiculous price gouging.
Now my Photoshop CS6 won't open.... GGGG what next?
From what I am reading it is not an easy process to unistall CC from your computer and migrate photos from CC to CS6 - really!

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Why can you not buy all songs as a ring tone but can buy the whole song? I have an app to get them but don't know how to get them to tones !

Why cant I buy a single song for a ring tone but can buy the whole song? I have two that I got with an ap on my phone but it was transferred to my e mail and i don't know how to get it on my phone as a ring tone !

BJ4Ever wrote:
Why cant I buy a single song for a ring tone but can buy the whole song?
Because not all songs are licensed (by the label) to be used as a ringtone.

Why can I not buy Outlander in iTunes? button is greyed out.

why can I not buy Outlander in iTunes? button is greyed out.
I searched for the program, found it, but the buy button is totally unresponsive. Other some other programs work, others do not.

Is this the film Outlander ? If it is then it's rated 15 here in the UK - do you have an age rating set in the Parental tab in iTunes > Preferences (command-comma) that is protecting the buy button ?

Why can i not buy something on an app

why can i not buy something within an app

Then you need to do as Requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact Us

HT1933 Why can you not resolve an app purchase problem simply ! As you have done in the past

Why can you not resolve an app purchase problem simply ! As you have done in the past

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

Why can I not buy music and movies from the SA site with my SA credit card???

Why can I not buy music and movies from the SA site with my SA credit card???

I'll answer myself after reading the threads, now I am so sorry I bought the dam thing!!

Why can i not buy music from itunes store,this only happened recently

Why can i not buy music from itunes store,this has only happened recently ?

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

HT204032 Why can you not use powernap with a custom order iMac with solid state?

Why can you not use powernap with a custom order iMac with solid state?
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Agreed. Why wouldn't you want your Photostream updated while your iMac is sleeping? I am bummed about this.

Using iTunes why can you not backup and save your voicemail? Guide me through this step by step if possible. If alternate method MUST be used then provide same. Truly appreciate this.

Using iTunes why can you not backup and save your voicemail? Guide me through this step by step if possible. If alternate method MUST be used then provide same. Truly appreciate this.

Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support - link doesn't state that voicemail is part of the backup
iCloud: iCloud storage and backup overview states that VVM is part of the icloud backup.
You can also contact your cell phone provider - as voicemail is a carrier feature.

Can you not buy a internet card for a iPad without having to have wifi at your home

CCan. You not buy a internet card for a iPad without having wifi at your home?

You cannot buy an internet card for the iPad, but you can purchase a mobile hotspot or MIFI device to use as your connection to the internet. Yoy will need to purchase a data plan from a carrier in your area as well in order for this to work.
Google "MIFI devices or mobile hotspots" to see what is avalable in your area. I have this one.
http://www.verizonwireless.com/internet-devices/jetpack-mifi-6620l/

Why can they not get my package right?

On 1st october I ordered the following
01/10/10
ACCEPTED 12 month contract
BT Broadband and phone offer
Option2 - 40gb allowance
Inclusive calls inc 0845
Line rental
£29.27pm
Line rental reduction £3 pm added as a one of credit £36.00 to my next bill
Ref VOL 011-3954166****
02/10/10
Phoned again as phone package was incorrect (showed only evening and weekend calls)
agreed same as above yet again
ref VOL 011-3969866****
07/10/10
3rd phonecall as the all inclusive calls still not applied to account !
VOL 011-3993300****
Also issue raised why was not done
VOL 011-399338****
08/10/10
I have just checked my package again and now it shows they activated unlimited Weekend calls only......
How hard can it be to get this right? Can you hear me screaming yet?

Hi Barafundle,
Thanks for the post. I am sorry for all the hassle that has been caused. I can sort this for you.
Please drop me an email to the address in my profile, include your BT account details and the link to this thread. Once I get your details I will place an order for the correct package.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Why can you NOT get a straight forward answer on upgrading to Edge?

On Saturday morning I called customer care with a SIMPLE question about how the Edge Program works. The lady I spoke with gave me information that didn't make sense and told me one of my lines could move to edge and the other could only after 6 months of on-time payments. That didn't make sense to me, how could one be eligible and not the other when the explanation of WHEN would be eligible is contingent upon 6 months payments. I was so irritated I started shopping at other carriers to see what their "Edge" like programs work like and was considering switching carriers. So, I called back and spoke with another guy to find out what my ETF's were and he informed me that I COULD upgrade both lines to a Note 4 for about $5 above what my bill is a mo. each with all of the discounts applied. I told him that I would go to a Verizon store and probably upgrade instead of cancelling. So, I went to the store and was treated TERRIBLY!! I was told that I could not move both of my lines to the edge program with the Note 4. I was told I could move to Edge with both lines but one would have to be a Droid and the other could be whatever phone I wanted. I was blown away with yet another piece of information that was not matching up with what I was told. He said I could call customer care and see if they could do anything. I was BLOWN away that a corporate Verizon store would just turn me away (which was extremely demeaning and embarrassing in front of their other customers) to call customer care again and tell me my best option would be to cancel if I wanted a new phone for the line I wanted to upgrade. So, I called customer care again and spoke with another lady who correctly informed me (I think) of how it works and stated there was nothing she could do on the line that was not eligible which should have been told in the previous conversation with the guy I spoke with. One thing struck me as odd, she said the phone is on a lease with Edge so the phone is never yours, which is something NO ONE mentioned at any point in any prior conversation. So, is that true? I now know where I stand with upgrading but my original questions about how Edge works are still not fully answered and what the last rep stated brings up other questions. If it's "leased" what happens if it's broken or lost? Anyway, I was looking for what I thought was a straight forward answer to a question about how Edge works, how much it costs, and are my lines eligible, etc. and wasted a good hour on the phone and another two driving to a store just to get turned away like as though no one even cared! The last lady I spoke with seemed to care but I'm blown away with the TERRIBLE customer service and COMPLETE lack of ownership. Why can no one take the feedback and DO SOMETHING ABOUT IT and then answer my questions about the Edge program. Bottom line, I'm not looking for a freebie upgrade (though maybe I should for all of the time wasted due to incorrect/inaccurate information). but I'm blown away that no one wants to do anything.
That all being said, can someone on here explain how Edge works with the discounts and is the phone really a "leased" phone? Pretty sad that I'm resorting to forums to ask other customers how it works but would appreciate any info anyone can share. I'm probably going to port both of my numbers to AT&T if it is true they are a lease and due to all of the terrible customer service.

I just saw in another post that if it's an "early" edge I would have to turn in the phones. No one told me that either and now I wonder if just forget Edge and port out. What's the advantage of doing Edge with all this confusion and red tape? Is an early edge considered early if you're upgrading with Edge prior to the contract end on the current phone? Verizon Customer Care and Stores REALLY NEED to be up front about this stuff! From what I see here and what others are going through Edge is a TERRIBLE TERRIBLE program.

Why can I not buy a new subscription???

Hi there, I've been having problems with my account.
Firstly, I cancelled my subscription last August 2013.
Because I cancelled the subscription it reverted to a free subscription and I'm not able to use Ps, I can use Bridge and Lr.
I'd to restart my subscription or buy a new one but I'm not able to do it. Why?
If I go to tne Creative Clound site, log in, go to "my account" and then "plan information" and finally to "Inactive" there is no option for me to follow in order to renew or buy a new one.
If I go directly to the subscription plans page and select ANY of the plans available it then tells me that I don't have a product registered when I have all of the adobe products I've ever had in my adobe account's "My Products".
Also the payment information I had aren't there anymore, I presume because of the subscription cancellation?
I've contacted @CreativeCare yesterday and after a long wait I decided to cancel my whole adobe account since they couldn't tell me how to fix it or fix it for me or what steps I needed to take to solve this problem; I was told it would take 10 days. I'm in the process of preparing my photography studies for assessment and I need my software available for it and I cannot wait this long.
Can someone help me, please!
FYI; I received a letter from Adobe telling me to change my password as I might have had my details stolen when the hack happend; could this be related?
Thank you.
Yiann.

That would do it.
In the SA store its already included.
Thanks

HT4009 Why can I not buy In app-purchases?

I would like to know why I can't. Each time I go to do this action, it gives me a notification saying that in-app purchases have been disabled. This is irritating to me because I sometimes want to buy things in the app like add-ons. I switched my iPod to a different account. Is this why I cannot do this action?

It sound like you have restirctions turned on for in app purchases.
Turn restirctions off.

Why can you not fix your mistake???

I am so upset and disappointed with Verizon customer service right now!!!!
I had an email about upgrading my son's device early for free to the iphone 5c 32gb. I tried to apply it online on Saturday, 8/23/14, around 9/10am. It would not work online and said that the offer could not be validated online. So, I chatted with an agent on the website (Judy) I believe her name was. I explained everything to her and what not, at the end, she told me that I would need to call Verizon. I called and was on hold on and off for about 30 minutes while the lady checked with her supervisor to put in the order, she asked me what color and checked to ensure it was in stock, she verified my home address as shipping, explained that I would have to pay the $30 activation fee on my next bill and told me that the phone would be shipped in 1-2 business days. Here today is Thursday and I had not received the phone. I call Verizon, the first time, someone hung up on me. The second time, I spoke to a guy and he "cold" transferred me to another person, where I had to explain everything again. She told me that I was supposed to accept terms and conditions and since I was already on the phone with her, that she could transfer me to some automated line where I could put my son's number in and follow prompts. When I put the number in, it went to activation of the line instead, I pressed the button for his phone number and it transferred me to someone else. This person, was very polite, just want to put that out there. She then explained to me that they stopped the promotion on Friday and that she could see in notes where I did speak to someone and that she went over the $30 activation and all that stuff even had the color of the phone on the notes and that she had a supervisor approval, BUT she didn't order the phone!!!!! So, the only option, based on the supervisor, was that they could graciously offer me an early upgrade for $99.99. So, I asked to be escalated to the supervisor. She informed me that it would be a 20 minute wait and that she would be in and out while I was waiting. The supervisor, believe his name was Richard, kept stating that he didn't understand how I could feel like they owe me anything because they show the promotion closed early and that all he could do was the $99.99. During our conversation, I had to repeat myself many times because he wanted to "make sure he understood me", He also explained to me that if he couldn't finish a sentence without being interrupted, that he would end the call (now mind you, been on the phone for an hour and a half, had not cussed YET, trying to be patient and hoping they would resolve this. He was a jerk. Not because he couldn't fix the problem, though I am not happy because of that, but the entire time, his voice was very cold, as if it did not matter to him whether I left and went to another cell phone carrier and it was more important for him to contradict me about one of the comments I made about being able to upgrade online, where he felt he needed to say that I could only upgrade early through calling them. I love Verizon service and coverage, but if you guys cannot fix this issue ( I did request to hear from his supervisor (which of course will take 24-48 hours), then I will go with someone who has worse coverage but will fix the problem when they are wrong!!!!!

Ok, so you are saying that it is okay to go thru the ordering process with someone and tell them the phone is in stock and give you one price but then not actually order the phone and not tell you, so you then have to call back and go thru 3 reps before anyone even tells you? Original end date for the promotion is tomorrow. When I spoke to the rep last Saturday she even told me the phones were in stock. Why should I have to pay a different price when I went thru the ordering process and was quoted at only having the $30 activation fee because they stopped something and didn't tell me and they have all of this in the notes!!

Why can you not buy different packages?

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