Windows 8.1 Dell 23" All In One & HP OfficeJet 6500 709a

When using Adobe Acrobat XI Pro to create a PDF from a scan, my HP OfficeJet 6500 709a opens the HP scanning utility, makes noise and will scan one page and then stop.   I know it scanned a page because one went through the printer and came out but the HP scan utility just says "In Progress" and does nothing.   I have to force quit both Acrobat and the HP Scan to get out of it.   I just paid $450 for Acrobat for this sole purpose and am a bit frustrated.  All I need to do is scan to pdf multi page documents and nothing else.  Any thoughts here?  The Dell is 8.1 and the driver is the 32bit version.

Just tried it on my Windows 7 Pro with an HP Officejet Pro L7680 and got the same error!   Seems HP and Acrobat XI doesn't play nice together? 

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    Hi everyone, 
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    Hello @Oszh,
    I understand that you are looking for Windows 7 64-bit drivers for your HP All-in-One - 20-2210x. Unfortunately, your computer at this time only has Windows 8.1 drivers. If you move down to Windows 7 you may lose some functionality as you will be stuck using the basic Windows 7 drivers if there are any for your computer.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Windows 8 problems 2575 series all in one

    Recently I bought a new laptop which runs Windows 8(64-bit) and when I tried to install the software required to run my printer (2575 series all in one) I couldn't  because the software wasn't compatible with windows 8.
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    The HP 2575 is compatible with Windows 8
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  • HP OFFICEJET 6500 709A WILL NOT SCAN FROM FRONT PANEL ON MACHINE os windows 7 what must be done?

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    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Dell 944 All-In-One Printer - Corrupt Driver R153723.exe?

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  • Dell Personal All-In-One Printer A960 compatibility?

    So, I'm giving my mother my Powerbook G4, but she needs it to work with her Dell A960 printer. Is there a way to get it to work?
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  • Officejet 6500 709A windows 8

    A while back I set the printer up to print black only not to waste color ink.  I now want to print color pictures and selected print in color.  it now only prints in black.  I printed a diagnostic page and the colors print fine.  Any suggestions here?

    Hello again, thank you again for your response. How do you have the printer connected to the computer, USB or Wireless? One common issue that I have seen is when the printer is connected to a Power Bar or Power Strip. The reason why this causes issues is simply because the printer already has a built in surge protector. If you have it connected to a Bar or Strip the printer will NOT get all the power it needs to function properly. I have seen the printer give false errors such as Paper jams or Inks system issues when connected to the Bar's or Strip's. Try connecting to a wall outlet and power cycle the printer and the computer and see if that resolves the issue. If it does NOT resolve the issue, I would then suggest that you do a complete uninstall and then click on the link that I have provided to get to the updated drivers. Down load the drivers and follow the on screen instructions. Please keep in mind NOT to connect any cables that go from the printer to the computer until prompted to do so.
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    Thanks again.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Where are the drivers for dell all in one B2375dfw

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    I worked on behalf of HP.

  • Photoshop CS5 All-in-One For Dummies

    A full-color, value-packed reference for the newest version of Photoshop
    Photoshop is the world’s most popular image editing software, with more than four million users worldwide. Professional photographers, graphic designers, and Web designers as well as photo hobbyists are eager to learn the newest features of the latest version, Photoshop CS5. This complete reference makes it easy, with nine self-contained minibooks covering each aspect of Photoshop.
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    With bonus information on the companion Web site and coverage for both Windows and Mac, Photoshop CS5 All-in-One For Dummies is an all-purpose reference.
    Download This Ebook at: http://tiny.cc/photoshopebook

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    Thanks
    Tommy
    Tommy C. Adams, Jr.
    Business Instructor
    Blinn College | 902 College Ave., Brenham, TX 77833
    Office: B105 | 979-830-4265
    [email protected]<mailto:[email protected]> | www.blinn.edu<http://www.blinn.edu/>

  • Solved! All-in-Ones Misalignment on Costco or Heavy Photo Paper Issue

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    Thank you for  the information.  
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    http://h30434.www3.hp.com/t5/Other-printing-questions/Avery-sheet-business-card-printing-problem/m-p...

  • HP all-in-one printer app

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    Hello Seahorse1305,
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    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Envy 23 all in one Win 8.1 bluetooth doesn't receive photo from phone

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  • All in one HP L7590

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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