Windows 8.1 Update Failure : We couldn't complete the updates, Undoing changes

Yesterday I built my first computer and I installed Windows 8.1 on it, everything was running perfectly fine until today. This morning I had an update notification and I installed it, about half way through the update an error occurred and it said it couldn't
complete the update and it was undoing the changes. I left it on that screen for about an hour and nothing happened. I tried finding what the update was, so I went to recently installed updates, and there was about 40 of them from just today. Whenever I tried
to uninstall any of the updates, it said error, preventing me from deleting any of the updates. I was wondering if anyone could help me try to uninstall/re-install this update.

Hi Kmanxx,
The update failure might be caused by a variety of reasons such as connection issues, incomplete Components and firewall. For troubleshooting, specific error code of the failure update will be helpful.
You also could find installation failure events and error code in log files, such as WindowsUpdate.log (C:\Windows\ WindowsUpdate.log) and CBS.log(C:\windows\logs\cbs\cbs.log). Here you first want to search for “error” in your logs. This will search for
Error entries. Focus on the day the installation attempt occurred. Refer to your time line of update log, find what error happened. Of course you could post your log content and we’d like to give it a look.
How to collect the specific error code of failure update:
We can do this by viewing your update history.
1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
2. Tap or click Change PC settings, and then Update and recovery.
3. Tap or click View your update history.
View failed update error code.
For your reference:
Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2(also applies to Windows8.1):
http://support.microsoft.com/kb/2509997/en-us
If all updates fail to install on a particular client or if for example you cannot install a Service Pack:
http://blogs.technet.com/b/roplatforms/archive/2011/04/28/installation-failures-cbs-store-corruptions-uncommon-issues-and-troubleshooting.aspx
Fix Windows corruption errors by using the DISM or System Update Readiness tool:
https://support.microsoft.com/kb/947821?wa=wsignin1.0
Regards

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8.1 Pro Pack Install Error - Couldn't Complete the Updates, Undoing Changes

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Please help...
Steve

Hi,
Thank you for your update. In addition to disable the anti-virus, for the others who might take a look into this thread, please also try the methods mentioned in the below article:
Troubleshoot problems with installing updates
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Best regards
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Firefox Updater downloads the update, but it does not complete the update

I click the "restart firefox to update" and I'm still on the old version.

As a test, create a blank new user profile. Do not change it, but use it.
Are you still having problems?
'''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles'''
'''Windows: 32-bit''' C:\Program Files\Mozilla Firefox\firefox.exe -p
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In the Terminal application, enter the following:
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HT4623 Question: how do I get an app to complete the update?

I have an app that is trying to update, but it won't complete the update. It's seems to be stuck. I searched my problem online, did the recommended tips, but they did not work. How do it get the phone to complete the update?

Do it using computer iTunes then sync afterwards with your iPhone.

TS1363 while updating my IOS to IOS 6 the updating process couldn't be completed for unknown reason and my iphone has nothing but a black screen with an apple and a meter that shows no progess. it completely froze!

When updating my IOS 5.1.1 to IOS 6 and after the download completed the updating of the iphone couldn't be completed for unknown error and the device froze and all i have now is a black screen with an apple and a meter that shows no progress I can't switch off my iphone or do anything!!!

Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world!

HT1338 i couldn't update 10.8.1 to 10.8.2. The AppStore.app couldn't find the updates about Mo...Lion. Just iPhoto, but iPhoto couldn't update too, because it depends on osx 10.8.2!!!

i couldn't update 10.8.1 to 10.8.2.
The AppStore.app couldn't find the updates about Mo...Lion. Just iPhoto,
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Do you have one of those newer Macs which require a special update? From other posts, it seems there are now three different OS versions/updates - each one of specific Macs.
I'd call Apple and give them your serial number as well as - important - your build number (click on the Apple and About this Mac; under Mac OS X, click on the numbers until you get to build .......)
Here are two that might be for your model:
http://support.apple.com/kb/DL1603
http://support.apple.com/kb/DL1611

HT1926 I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

Thanks for the reply. I went back to check if there was a history in windows (Event Viewer) but could not locate it in Win7. The only updates that were in the Apple Updater window were the Quicktime and ITunes. Had I let the Realplayer continue on its own, it would have installed the Google Chrome and other apps. I let it finish installing and then removed the entire program. I do not remember checking or seeing anything saying that realplayer was being downloaded until after a reboot was requested from the ITunes Update Installer.
I just thought it was strange since I do not use Realplayer and have not downloaded any software for it.
I am on a corporate PC with a pretty thick firewall, but something may have slipped through.
Thanks again for the assistance.

I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8

I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.

I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.

HT3275 I get message Time Machine couldn't complete the backup to MybookLive The backup disk image Volumes/TimeMachine RobertFurlong's Computer(2).sparsebundle is already in use.Any ideas?.

I get message Time Machine couldn't complete the backup to MybookLive The backup disk image Volumes/TimeMachine RobertFurlong's Computer(2).sparsebundle is already in use.Any ideas?.

I have experienced the same problem on a MB Pro 2011 and a 2013 MBAir both with updated OS's. OSX10.9.3. WD MYBookLIVE 3Tbyte. I have found the only solution is to reboot the WD device thru Western Digital's software that you can access via the IP address for the WD device. For example, if you type the WD backup device's IP, like ... "125.261.1.38 " in the Safari address bar, WD has built-in software the runs a program that allows you access to the WD unit to maintain it, turn it off, reboot it, partition it, etc.
Doing this, I believe disconnects or ?dismounts? the WD from TM and resets everything. It works most times, not always, Sometimes you need to reboot the Mac too.
I'm more interested in what is causing this frequent failure on the WD. It happens to me several times per week. I suspect, network failures or improper disconnections between WD and the Mac (not caused but the user) are the culprit but I haven't seen any blogs on a permanent fix. Spent hours on the phone with WD techs; they were clueless. I found the "fix" myself.
Further, I often get an associated reply to "dismount the WD" with the "sparse bundle.XXX is in use" error. But when I go to Finder or Disk Management to find out what's mounted on the Mac, the WD is never mounted, even when the TM backup is working properly. I find the WD device under SHARED in Finder. Its never mounted, so I can't dismount it.

Time Machine couldn't complete the backup due to a network problem

Firstly apologies for the long post, I've been bottling these problems up and could now use some expert advice.
I have a MacPro (10.6.3) with four internal drives (320GB system/apps. + 3x 750GB data, images etc) and a MacBook Pro (10.6.6) with a 320GB internal. With so much accumulated data (Mac user since SE FDHD) I wanted a reliable means to backup all my projects, books, papers, research, images etc. I had several bad experiences using Iomega drives (Ultramax and Storcentre) which were not very Mac compatible and shifted over to a 10TB LaCie 5Big Network 2 which is promoted as Time Machine compatible. Set up Time Machine (with a few hiccups) in Sept 2010 and it ran perfectly, backing up both main computers until March 2011. I have now experienced a string of problems backing up the MacPro, some of which have been resolved speaking to people, some by checking forums and some by using my own noddle to figure it out. The latest error message I am getting is "Time Machine couldn't complete the backup due to a network problem. Make sure your computer and the backup disc are on the same network, and that the backup disc is turned on. Then try again to back up."
The circumstances of this are as follows: TM seems to be trying to completely back up everything already backed up from previous months so I am using the "exclude" option to do this in manageable chunks (5.54TB of 7.99TB is available so there is a lot of stuff on there, hence my reticence to erase and start again). I started a backup last night which said it was 242GB and when I came back hours later (I estimate 30GB and hour or 500MB a minute) it has failed with the error message above. I asked it to back up again and it said it now had 191GB to backup, at the next failure it was 142GB, dropping by approx 50GB a time (if there a maximum it can manage in one go?), the next time it was starting again with 242GB.
I checked the disc it was backing up to, discovered it was now selecting Public-1, re-selected Public which houses the macpro.sparsebundle, dropped the backup size (Options) to 73GB and set it off again and it is backing up as I write. I am hoping it will complete and permit another chunk to be backup but the fact it looses network connection (seemingly) or has a maximum backup in one go, is annoying because it means you cannot leave it overnight and trust it to do the backups.
The other problem seems to be a shut down by LaCie 5Big because several times (and once this morning) I have had this message "The file server "LaCie 5Big" has closed down, followed by a complete Lacie shut down and auto-reboot with all lights and whistles. Lacie think this could be a power supply problem and say they are sending me another power brick. They also say they do not support Time Machine (they should check their own literature) and suggest I use LaCie 5Big for 'drag and drop' backup. If I wanted to do that I could pick up a cheap and nasty HD from PCWorld, not this high end 10TB drive which cost over £1,000 !
For a while y'day I could not even find the Lacie on the network but after changing the ethernet cable from Lacie to router (Linksys) it miraculously re-appeared so that problem may have been the original Lacie blue ethernet cable had developed a fault. Checking cables is an oft-overlooked option.
A catalogue of errors, some solved, others still all pervading, so any words from the wise would be gratefully accepted.

I verified the macpro.sparsebundle and Time Machine backups in Disk Utility and it said both appeared to be Okay in green type. So that did not solve the issue. I did a Disk Utility repair a day or so again (despite Verify saying everything was fine) and said there was nothing to repair. I suspect two problems, the power brick may be faulty producing intermittent power and maybe causing the drive to close down (hopefully Lacie will send me a replacement to try) and second, I am thinking the network connection is getting dropped causing crashed backups without the Lacie shutdown/reboot sequence. The 73GB back up failed, I started it again at 54GB and it failed again, just started it again at 45GB - this is no way to progress!
Perhaps the relatively new (last year) Linksys router is the problem, I find my MBP says AirPort is active but it fails to appear in Go>Server unless I switch it off and on again and perhaps a similar problem drops the connnection to the Lacie.

Time Machine spends hours partially backing up and then fails with "Time Machine couldn't complete the backup due to a network problem." Tried suggestions I've seen on the forum.

Time Machine spends hours partially backing up and then fails with "Time Machine couldn't complete the backup due to a network problem." I've tried various suggestions I've seen on the forum but nothing has worked. TIme Machine worked fine for the last two years and just suddenly started having this problem every time. The only thing that was a little different is that the computer was off for a week while on vacation and then I added a large amount (20 GB) of photos. Now the requested backup size is 82GB, which is large, and process proceeds very slowly for 2-3 hours before failing with the message mentioned. I have more than enough available backup storage space for it. Before failing, Time Machine has backed up no more than 12GB or so of the backup. It fails during different files each time.
I've turned off the computer sleep feature, and I've checked that the NAS is set to never automatically power down. I normally backup over Wi-Fi, but I've also tried connecting to Ethernet and it still has the same problem. It's odd because I also have a MacBook Pro that is still backing up fine to the same NAS using the MacBook's Time Machine.
I am using an iMac with OS X 10.6.8 and an Iomega StorCenter ix2-200 NAS.
I have system logs that I can share if helpful. The logged messages vary a bit from run to run, but here are some messages that I've been seeing:
I always get this message near the beginning of the backup:
Event store UUIDs don't match for volume: Macintosh HD
I've gotten this messsage a number of times:
Bulk setting Spotlight attributes failed.
One Day
Stopping backupd to allow ejection of backup destination disk!
Another day
1/7/12 10:44:20 AM
mDNSResponder[18]
PenaltyTimeForServer: PenaltyTime negative -112916, (server penaltyTime -1132397006, timenow -1132284090) resetting the penalty
1/7/12 10:46:37 AM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x1106be94
1/7/12 10:46:37 AM
kernel
AFP_VFS afpfs_DoReconnect started /Volumes/TimeMachine prevTrigger 0 currTrigger 1
Another Day
1/6/12 8:03:22 AM
Google Chrome[164]
Cannot find function pointer CMPluginInFactory for factory 3487BB5A-3E66-11D5-A64E-003065B300BC in CFBundle/CFPlugIn 0x16f99e20 </Users/smarmer/Library/Contextual Menu Items/Google Notifier Quick Add CM Plugin.plugin> (not loaded)
1/6/12 8:04:02 AM
com.apple.backupd[193]
Copied 7.5 GB of 67.0 GB, 8866 of 8866 items
1/6/12 8:06:58 AM
/System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[1013]
No valid tickets, timing out
1/6/12 8:29:44 AM
mDNSResponder[19]
PenaltyTimeForServer: PenaltyTime negative -148702, (server penaltyTime 2056822773, timenow 2056971475) resetting the penalty
1/6/12 8:59:22 AM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xa5ac380
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect started /Volumes/TimeMachine prevTrigger 0 currTrigger 1
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: doing reconnect on /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: soft mounted and hidden volume so do not notify KEA for /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/TimeMachine
1/6/12 8:59:22 AM
kernel
ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
Another day
1/5/12 3:48:55 PM
mdworker[2128]
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
1/5/12 4:24:54 PM
mDNSResponder[19]
PenaltyTimeForServer: PenaltyTime negative -42698, (server penaltyTime 1148718961, timenow 1148761659) resetting the penalty
1/5/12 4:29:58 PM
com.apple.backupd[2074]
Copied 586.4 MB of 67.0 GB, 9891 of 9891 items
1/5/12 4:39:00 PM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xa1c0380

bokon0n wrote:
1/11/12 8:53:30 AM
com.apple.backupd[1169]
Warning: Destination /Volumes/TimeMachine does not support TM Lock Stealing
1/11/12 8:53:30 AM
com.apple.backupd[1169]
Warning: Destination /Volumes/TimeMachine does not support Server Reply Cache
Those indicate that your NAS is not fully compatible with Snow Leopard.
1/11/12 8:53:35 AM
kernel
jnl: disk2s2: replay_journal: from: 67182592 to: 78680064 (joffset 0xa7b8000)
1/11/12 8:53:39 AM
kernel
jnl: disk2s2: examining extra transactions starting @ 78680064 / 0x4b09000
1/11/12 8:53:39 AM
kernel
jnl: disk2s2: Extra txn replay stopped @ 79056896 / 0x4b65000
1/11/12 8:53:49 AM
kernel
jnl: disk2s2: journal replay done.
1/11/12 8:53:49 AM
fseventsd[41]
event logs in /Volumes/Time Machine/.fseventsd out of sync with volume. destroying old logs. (253512 14 253512)
1/11/12 8:53:50 AM
kernel
hfs: Removed 1 orphaned / unlinked files and 0 directories
That looks like a problem was found with the file system (data) on the TM disk. I don't know the details, but OSX tried to recover it from the journal, and found extra data on the drive. Likely a result of the incompatibility mentioned above.
1/11/12 9:47:40 AM
com.apple.backupd[1169]
Bulk setting Spotlight attributes failed.
That's a problem writing to the NAS drive.
But the backup continued after all this.
1/11/12 1:25:07 PM
kernel
ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x9d00b44
Something caused a disconnect. Can't tell from the log what it was.
I doubt it's a problem with something in OSX being damaged or corrupted, but reinstalling OSX isn't a major hassle, so might be worth a try.
To be incompatible with Snow Leopard, this NAS must be at least a couple of years old. It may be beginning to fail.
Contact the maker. See if there's an update to make it compatible with Snow Leopard. If so, that might fix it.
If not, or if that doesn't fix it, see if they have any diagnostics that will shed any light.

Time Machine couldn't complete the backup to time capsule-the backup disk is not available

Time Machine couldn’t complete the backup to time capsule-the backup disk is not available

Reboot the network in correct order.. modem.. router/TC.. clients.. 2min gap.
This is just standard windows.. woops, Mac OS networking now.

Hello I bought a G-Raid GR4 4000 4 TB and used it for a backup with my new Imac27. Now this is all I get. "Time Machine couldn't complete the backup to "G-RAID". to complete backup. An error occurred while creating the backup folder.

Hello I bought a G-Raid GR4 4000 4 TB and used it for a backup with my new Imac27. Now this is all I get. "Time Machine couldn’t complete the backup to “G-RAID”. to complete backup. An error occurred while creating the backup folder."
Any idea what I should do?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the search box.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.

Premier 9.0 Update failed. Could not apply the updates

I just did a reinstallation of Premier and made an update via Adobe update. I get this error. Update failed. Could not apply the updates. The error log can contain informtion to help you identify the problem. Then try to update again. Contact Customer Support if the problem persists.
The error log
Update Software for Premiere Elements 9.0.1
An error occurred while downloading this update. Cancel and try again later. Error: U43M1D207
I have tried several times but i can't solve it.
Does anyone know any tricks to love this
KR/
Joakim

Kimmey66
This question has been asked several times recently.
Do not bother with the issues of Premiere Elements 9.0 Help Menu/Update. Waste of energy. These updates involve only 9.0.1 and Camera Raw up to no more than 6.5. There is no more to be gotten after that.
The remedy is quick and easy.
Download and install the 9.0.1 Update from Adobe. You can do the download and install with Premiere Elements 9 closed.
If Windows
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
If Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
If you need Camera Raw 6.5 Windows (See instructions for manual install)
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.5 update
If you need Camera Raw 6.5 Mac (See instructions for manual install)
Adobe - Photoshop Elements : For Macintosh : Camera Raw 6.5 update for Elements 9
Please let us know if that worked for you. Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Time machine couldn't complete the backup...

Hi,
My TC backs up three Macs. All of them run 10.8 and are up-to-date. My MBA is unable to perform scheduled backups. A minute or so after Time Machine starts a new backup it pops-up a dialog 'Time Machine couldn't complete the backup to "Mike's Time Capsule". The backup disk could not be found.'
My Time Capsule is visible in Finder. If I click Open Time Machine Preferences... the window shows the Time Capsule disk and that it has 89GB of 998GB available.
If I then click Select Disk... a new window opens. In the Backup Disks section my Time Capsule is listed as Data on "Mike's Time Capsule". Below that in the Available Disks section there is Data on "Mike's Time Capsule" and Other Time Capsule Set up a Time Capsule that is not listed here.
If I click Data on "Mike's Time Capsule" in the Available Disks section and then Use Disk, the same error dialog reappears immediately.
I've tried removing the disk from the Backup Disks section, turning off Time Machine and then adding the disk again, the error pops up again.
Turning on Time Machine without selecting a disk automatically selects the Time Capsule as a backup, I am asked for the Time Capsule's password and the countdown to the backup starts. After a long period preparing the backup, the first backup will complete normally as will any manual backups, but timed backups all fail with the error that the disk can't be found.
I've turned off Time Machine, deleted the two plist files from Library and tried again. Same problem recurs.
I've even tried turning off Time Machine, removing the whole backup file from the Time Capsule and restarting with no luck.
My other two machines work just fine.
There have been no significant changes to any of my machines or networks recently.
Time Machine Buddy says:
Starting manual backup
Attempting to mount network destination URL: afp://Mike%20Richards;[email protected]/Data
NAConnectToServerSync failed with error: 64 for url: afp://Mike%20Richards;[email protected]/Data
Backup failed with error: 18
The Time Capsule is acting as a router for my wireless network which is used by the MBA and my phone and tablet - no problems connecting to the Internet. Airport Setup shows no problems with the Time Capsule as a router and it is up to date.
So any ideas appreciated - thanks!
Mike.

My Time Capsule is visible in Finder. If I click Open Time Machine Preferences... the window shows the Time Capsule disk and that it has 89GB of 998GB available.
You have done most of what we normally suggest people do..
89GB is the backup size. that is very large for an incremental or is this backup of the full disk again, having been deleted by you on the TC?
Did you happen to upgrade install Mountain Lion onto the Air or is it a clean install?
I would suggest wireless is part of the problem. As a route around the problem, go and buy the USB to ethernet dongle (cheap) or the Thunderbolt to ethernet (fast but expensive), so you can plug the computer into the TC.
Redo the setup of the TC.. even from a full factory reset.
If you are on 7.6.3 firmware be a bit dubious about it.. especially if issues started recently after the upgrade. I would even suggest go back to 7.6.1 before you factory reset.. although that loses the info on which is the cause.
Use naming convention of short, no spaces pure alphanumeric for everything. TCname Wireless name and hard disk share name (already correct with data).
See C9 http://pondini.org/TM/Troubleshooting.html
This might be one of the more obscure ones, but I think it isn't helping using names that have spaces and special characters.

Windows 8.1 Update Failure : We couldn't complete the updates, Undoing changes

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