Workitem must be limited to go to responsible agent only.

Hi,
I have a couple of doubts.
1) I do not need a workitem to be created for certain steps in the workflow.How can i avoid the creation of the workitem? If a workitem is not created, will the subsequent step execute?
Also, is it a must to make these steps "Background" tasks to avoid the creation of the workitem?
2) In the workflow, after a fork i send a workitem to several managers(retrieving them from an internal table).I need to send it to everybody irrespective of whether 1 manager approves or not.Right now, i get the workitem for the next manager only after the previous manager approves.How can i rectify this?
3) The workitem must only go to the responsible agent's inbox(manager).But, right now the workitem is going to all the inboxes. I have therefore created a rule to determine the agent and added this as "Possible Agent" in the task.I have also added this rule as a default rule in the task.
Also,when i generate the binding for this rule, no default bindings are being generated. What could the problem be?
Your early help will be highly appreciated.
Regards,
Monica.

Hi Monica,
1. background step means - no dialog to the user - WF-BATCH runs it in a job (but even in this case a workitem is created but it is in nobady's inbox.
2. in PFTC you set the possible agents in SWDD by assigning the agents/rule define the responsible agents.
"The system resolves the rule for the recipient type agent at runtime, and determines the responsible agents of the task. All responsible agents who are also possible agents become recipients of the relevant work item."
If it does not work, you have to check the note for authorisation and the rule (PFAC).
If it still does not work, there is an issue in SAP.
I hope it helps
Regards
Tibor

Similar Messages

  • Is it mandatory to assign a task to responsible agents?

    Hello Gurus,
    Iam new to workflow and i have few questions . Iam implementing CATS on ECC6.0 and in the data entry profile i have given the task ID  TS31000007,Now i want to assign this task to an agent,
    1. Is it sufficient to assign possible agents to the task through PFTC so that all possible agents can execute the workitem.
    2. Or is it mandatory to assign the task to responsible agents <b>also</b> through a rule.
    3. If i make the task as a general task can the perosn who entered working time can also approve it .
    Sriram

    Hello Raja
    My scenario is as follows
    In CATS data entry profile i made the following settings
    With approval procedure
    Using business workflow
    Auto determination of a recipient
    Task ID : TS31000007 - approval by a chief (supervisor)
    Now i make the task as  general task ( possible agents).
    I <b>dont</b> define a rule for the task in the defaults tab .
    Now does the workitem go to all users?
    and if i maintain agent assignment to a task through PFTC ( for example i assign the task to a user) and dont define the rule .
    Does the work item goto that particular user only?
    Sriram

  • Doubt in possible agent and responsible agent.

    Hi All.
    Can any one please help me in solving difference between possbile agents as responsible agents.
    As per my understanding we will maintain the possible agents in the task definition and responsible agents in the work flow definition.
    For example if a invoice posting needs to be handled,if i define three agents in the task definition as possible agents who will become the responsible agents out of three..
    can any one please help me in understanding the difference between possible agent and responsible agent?
    Thanks in advance.

    Hi ,
    It's very small but interesting doubt :P
    If in activity level  any agent is maintain like we maintain &_wf_initiator& generally. that agent is the responsible agent .. or if any rule is maintained then the agents selected by the rule will be responsible agents but the ..
    There is something which you have missed is recipients .. who actually receives the workitems in their inboxs..  these are the user who are the intersection of possible and responsible agents..
    In short
    Possible agents as you have said..
    Responsible are the agents you maintain at activity level or get selected by the rule.
    and Recipents who actually gets the workitem..
    hope this will help you
    Regards
    Dev

  • No Responsible Agent filled? workflow goes to all

    Hi All,
    I am new to workflow. I am trying to fix a leave workflow issue. Issue is when ever the leave applied it goes to more then one manager. Even thou employee got manager in organisation. When I checked the workflow log, I found no “Responsible Agent” in list, only “Possible Agent” as list with more then one entry (all of them got this workflow). I am not sure what’s wrong, agent determination is done using “Rule resolution” I am unable to link workflow and rule used. Can anyone tell me what should be causing this problem or why responsible agent list empty.
    Thanks in advance.
    Regards,
    Trim

    HI Trim,
    Responsible Agents
               Who should do the work
    Responsible agents are the people who are supposed to execute a particular work item.   
    Responsible agents are assigned at the workflow step level or at the task level via default agent determination rule.
       Assignment of Responsible Agents
        Responsible agents can be assigned by using
    Expressions (Initiator of workflow)
    Organizational Structure (Organizational unit, job, position)
    Rules (Dynamically during Work Item creation)
       The recipient(s) of a work item are established from the  intersection of responsible and possible agents.
    <b>Responsibility Rules</b>
    When role resolution is performed, an assignment table is
    evaluated in which Organizational Management objects (jobs,
    positions, users, organizational units) are assigned to the
    various characteristics of the role parameters.
    <b>Procedure for defining roles using responsibilities</b>
    Creation of container element for each criterion that are selected for the evaluation at runtime.
    Creation of responsibility and definition of criteria (individual values or value ranges) in the responsibility editor for the container elements.
    Assigning users / organizational objects to the responsibility.
    If the values in the role container are compatible at runtime with
    the criteria defined for a responsibility, the organizational
    objects assigned to this responsibility are identified as
    responsible  agents for the work item.
    Thanks and Regards,
    Prabhakar Dharmala

  • Responsible Agent after transferring phone call CTI

    CRM 5.0 SP11
    Using CTI, when a phone call is transferred between 2 agents we would like the responsible agent to automatically become the person that took over the interaction without them manually having to change the responsible agent partner function or forward the interaction in the Inbox.
    Have been looking at the following classes but not seeing where the code it getting touched in the actual transfer between agents.
    CL_CRM_AUI_ONEORDER
    CL_CRM_CUCOPROCESS_IMPL
    Anyone with similiar requirments.

    t-code CRMC_IC_RTFRAMEWORK put a check in Disp.Mode field.

  • Dynamiclly assign responsible agent based on SAP role

    Hello Experts,
    I have users set up in SAP and specific roles assigned to these users. for less maintenance purpose, I would like to know:
    Is it a way, we can use roles to find SAP users, then assign these users as workflow responsible agents?
    I do not want to maintain orgnizaion structure. just want to call sap role to assign the users.
    Is it a SAP standard way to do it? I did not find too much information on my question, can you please give me some insights on how to do it?
    I appreciate your time!
    Estell

    Hi,
    in agent definition for workflow steps you are allowed to use roles.
    So just try it out.
    Kind regards, Rob Dielemans

  • Agent inbox not filled with Responsible Agent value

    Hi,
    We have set up a rule in ERMS to route the email related to a case to the person responsible for the case.
    Rule is getting executed sucessfully, however the responsible agent value in not getting filled in the Agent Inbox.
    We have created a new service for this.
    I saw note# 1143079 for a similar issue but for responsibile group.
    Will the same work for responsible agent as well?? Will moving our new service above UT_WORKITEMTEXT do the trick?
    Can anyone help me to fix this issue?
    Thanks and Regards,
    Mohit

    Any help please?
    Regards,
    Mohit

  • How to fetch responsible agents from organizational unit

    Hi All,
    I am new to workflow let me know your suggestion to fetch responsible agents from organizational unit in task.
    Thanks,
    Prasanthi.

    Here is some code that will give you the users and their email addresses of an org unit.
    select single objid
       from hrp1000
       into hrp1000-objid
       where plvar  =  '01'            " Plan version
         and otype  = 'S'              " Object type
         and short  =  position.       " position, case sensitive
    select sobid
       from hrp1001
       into w_org-uname
       where otype = 'S'             " Object type
         and objid = hrp1000-objid   " Object ID
         and plvar = '01'            " Plan version
         and sclas = 'US'.           " Rel.obj.type
       append w_org to i_org.
    endselect.
    loop at i_org into w_org.
       select persnumber addrnumber
              up to 1 rows from usr21
              into (usr21-persnumber, usr21-addrnumber)
              where bname = w_org-uname.
       endselect.                                                " USR21
       clear adr6-smtp_addr.
       select smtp_addr
              up to 1 rows from adr6
              into adr6-smtp_addr
              where addrnumber = usr21-addrnumber and
                    persnumber = usr21-persnumber.
         w_org-smtp_addr =  adr6-smtp_addr.
         append  w_org to org_unit .
       endselect.                                                " ADR6
    endloop.  " I_ORG

  • My new iPad2 synched OK on initial setup but I didn't really want all the photos in iPhoto transferred so on  later synch I tried limiting the sych to certain albums only to find that only a fraction of the albums now on the iPad. I tried synching again.

    My new iPad2 set up OK with all the photos in my iPhoto transferring . On a later synch I tried limiting the transfer to only certain albums. After that I find only a fraction of the desired albums transferred. I tried synching again without any restrictions but get the same limited number of photos and albums. I think I've seen the solution to this fault somewhere - something to do with deleting the iPhoto cache but can't find it.

    Update: I was unsuccessful on my attempt to delete the iPhoto Cache folder because I didn't follow the directions exactly. There seems to be more than one folder with an identical name. Finally succeeded in getting all my photos back on the iPad2.
    If one desires to change the selection of photos snc'd, however, it apears that you must change the selecion from the iTunes screen while the iPad is plugged in and the select "Apply". Unfortunate, the sync starts immediately when you plug the iPad in and it doesn't seem to smart to stop the sync. It appears you have to make a change in iTunes while syncing. Let it complete. Detach the iPad. Go back and delete the iPhoto cache ad directed. Then the next time you sync presumably the new sync restrictions will apply. I didn't want to risk stopping the sync that started automatically to change the sync options and then direct it to sync again but that might work. Too bad we don't have more control over the starting of syn when the iPad is attached. Maybe we actually do but I haven't noticed it.

  • Power point wavy, limited screen , blacked out on sides, only in power point

    I have trouble withpower point being wazy and limited on both sides of screen are blacked out, only pwer point does this, cant get it to stop, any advice on why this happens to only power point?

    Which computer? There is a label on the bottom.
    Which version of Microsoft Office?
    Please attach a picture of what you're talking about.
    -Jerry

  • I have to launch Explorer to get to Firefox, when I download and click finish, I receive message that Firefox must be closed to finish but Explorer is only app running.

    I ensured that no tasks are running, then click Desktop icon for Firefox with no result. I go into programs and tell the program to "run" with no result. I then launch Explorer to get to Firefox, hit download, go through the process. When I hit finish, I receive message reading "Firefox must be closed before finishing."

    This article should help - [[Firefox is already running but is not responding]]

  • Limited access group for some switches only

    Hi ,
    We have around 80 x cisco 3750 switches using AAA Windows Radius server and AD as authentication for IT users login.
    How do we setup a limited access group which allow them to access some switches ONLY?
    Any advice is very much appreciated.
    Thanks
    Qle

    Well its Prod (you have a dashboard called testdashboard in Prod?) anyway - someone might have changed the presentation catalogue permissions on the dashboard. All it takes is for someone to remove 'Everyone' or change a Group permission and it could effect.
    If they changed the Parent folder and cascaded the changes down this might cause this issue.
    You have a folder called 'Shared' - check the groups that the people are in have 'Traverse' , 'Read' or higher. Also chek dashboard permissions themselves from Settings-Manage Interactive Dashboards - Check the Padlock icon.
    Are you users getting allocated into the correct WEBGROUPS ? Is this assisngment done explicitly in the webcat or via an RPD Variable ? Have you checked NQQueryl.log to make sure any init blocks are completing successfully?
    Either persmissions have changed or group memebership is not completing.
    Good luck
    Alastair

  • Document Parking Workflow Responsible Agent for Two level release

    Respected Members,
    I have done all the configuration for document parking workflow.
    i had said if the amount is greater than one lakh it should go two-level amount release.
    My organisation hierarchy includes two positions,
    SUB_HEAD with user xyz
    HEAD with user ABC.
    i have assigned the position HEAD with two level release workflow in spro.
    When i am creating a parking document above one lakh, the work items are generating and it is coming
    in the inbox for the both users ie xyz and abc.
    MY requirement is that when xyz user execute the work item then only it should go to abc user inbox.
    it should not go to abc inbox as soon as document is created.
    Please give me the answer as soon as possible,
    Thanks a lot.
    Manish

    Hi,
    Have you checked out SAP help file for this workflow?
    [http://help.sap.com/erp2005_ehp_04/helpdata/EN/0e/0e3b00b84111d3b5b2006094192bbb/frameset.htm]
    Regards,
    Lim...

  • Adobe XI is limiting my Signature to a Certificate Only

    Prior to creating a certificate, I was able to open the left side option "Place Signature" and either place a photo or other form of digital signature.  But, after I created a Certificate, now that is my only option and I cannot insert another signature in teh document, my own or a work colleague. 
    Furthermore, if I send the document via Echo Sign to another party for signature, they to their chagrin, are forced to create an Adobe Certificate. 
    How can I erase this certificat eand just have all the signature options available again?

    George,
    Thanks for taking time to help me out here.  I have attached 4 Screen Shots, one of the security settings as you asked for and 3 of the progression of what I see every time I try to insert a signature.
    Thanks,

  • Trying to download yahoo messenger and I keep getting a connection error. But it stats must use internet explorer to fix. I only have firefox, no internet explorer.. anyway to get around it?

    Once again, I am trying to download Yahoo messenger and It only has tips for Internet explorer We only have Firefox (mozilla) installed and so I need help getting around this in order to install.

    And they do offer a compatible version. As I am running running Netflix on my first generation iPad just fine.
    You'll need to first "purchase" the non compatible version  either on a newer device that can run it or on a computer running iTunes using the Apple ID that is on the first Gen iPad.
    After that is done, you should be able to go into the App Store App, and find Netflix under the Purchased Tab. Tap on it to download it and you should be warned its not compatible, but will be offered the compatible version.
    App Store: Install the latest compatible version of an app
    http://support.apple.com/kb/ht5919

Maybe you are looking for

  • IPod touch generation 5 - intermittent connection to Windows 7

    I have just purchased a new pc that has Windows 7 installed. I have down loaded the latest version of iTunes. When I connect my iPod, using the lightning connector, iTunes opens up as usual. I see the iPod serial # but the unit continually connects/d

  • Error in phase "main_shdrun/act_upg" upgrade sapnetweaver 7.0 to EHP1

    Hello expert, I get error when upgrade our sapnetweaver pi 7.0 SP09 to EHP1 in phase MAIN_SHDRUN/ACT_UPG. I've try many suggestion in sdn forums, but cannot resolve my troubles. This is the content of file ACTUPG.ELG in my EHPI\abap\log:   LIST OF ER

  • Need help with log in screen

    My log in screen(after clicking the skype icon) will only let me type in my username and password but won't let me click any buttons or boxes. I have the free version and it worked on my previous computer. I already tried reinstalling it and keep get

  • ADF Horizontal bar graph issue

    Hi All, JDev Version: 11.1.2.4 I have one user case ,where I need to show data values on x1-o1 axis . but o1 axis data should display on right side instead of left. is there any way to do this. I went through some blogs, there is one tag markerText .

  • How can I get this JApplet to work?

    Okay, so I have a website now... it is called www.nothingbutinfo.info. I would like to put a japplet onto a page... because HTML is annoying and I know 1000000 times more about java. So... this is the code I have been able to find... <!DOCTYPE html P