Zen Micro badly screwed

I have had this player for about 2 years or so. It is a 5gb Zen micro, the nonphoto kind. Well I imported some tracks into it yesterday and made a playlist. I did this with a game running and a TeamSpeak server and client. When i went to listen to it all I hear is the music no vocals. I can hear no words at all. I have set the volume up to 2 when I normally have it at 8-0. CI tried other headphones and the same thing. The tracks on my PC I imported are fine. Is this a problem with th eheadphone jack or will reimporting all the tracks fix it's
I am quite concerned the player is dieing since I don't quite have money for a new one. Any input is appriciated.

Wow. I actually wish that happened to me (some tracks I would really like to have music only and no vocals). Lucky.
BUT, did you try to load them without all those programs running? How about trying to go into recovery mode and doing a disk clean up? Let us know! Good luck!

Similar Messages

HELP, My Zen Micro Is Screwed

I was importing music into my Zen Micro, and after i did, i closed the Creative Media Explorer. My Zen Micro did the normal thing with the pic of the file cabinet as it docked and it said please wait... . But after about 5 to 0 minutes it kept doing that and i tried to turn it off and it froze. As of this moment ( 45 min. later) it still says please wait, yet theres no pic of the file cabinent and i can't turn it off or see any backlight.
Can someone tell me wat i should do?

Hi,
Sorry I can't help you. I just wanted to let you know I have the same exact problem. It started three days ago and I've been going back and forth with creative support and nothing has worked. I am beginning to grow really distressed. I feel a little better now because after seeing that it's happening with someone else, it is most likely not the player. I am running windows 98 SE as well. I also have an AMD Duron processor. I have a new computer on the way with windows XP I really hope it works. But now I have a new problem. I listed it on the front page of this forum a few minutes ago. My player froze and now only boots up in rescue mode. I am getting so frustrated with my player. If you figure anything out will you be as kind as to send me a message on how you got your player working again? I would really appreciate it. Thanks.
Nick
Message Edited by nichols088 on 06-09-2005 05:33 PM
Message Edited by nichols088 on 06-09-2005 05:35 PM

Bad Zen Micros Headphone Ja

If anybody has an old zen micro with bad jack that you do not want . I would be more then happy to take it off your hands. Contact me at [email protected]
Thanks

Hello -I am sending my player in for fixing / replacing because of the now infamous audio jack issue. (I gotta say it happened so soon after purchasing that I am very disappointed in this device)
But moving right along, I have a few other gripes I am hoping someone else can confirm / comment on...
. I noticed that I loose one full bar when the player is stopped during the night, for example. Is this happening to everyone?Does anyone know if a way to completely shut the player down (as opposed to the regular shut down where it seems the player remembers what song it was playing. I can only imagine that this is what eats the battery
2. has anyone noticed that when the player is shut down, juggling the audio jack connection starts the player? I swear it happens on mine all the time...
3. more of a long term question: when I imported a bunch of mp3 files, I choose to use the folder structure as artist / album when importing. Well - it did not work...(what a surprise). Is this working for you folks?
thanksTP

Is the Creative zen micro a good bye or a bad

I heard alot of horror stories about creative zen micros freezing and the headphone jacks are not working so I want ask your opinion is the creative zen micro a good bye or a cheap urelieable mp3 player. I love the design and the colors and the extra features but is the player relieable or nice to look at but really senseti've. If buying the creative zen is going to be this big investment then maybe i should get an ipod its just the ipod seems so less in comparison.Please reply so that i might have a greater understanding on what to buy.

I agree with Kerndrone. People come here mostly to look for solutions to their problems. This constitutes a lot to the negati've talk. Also,how many would purposely come into a forum just to praise a player?
ipods aren't great either. I feel that they are just an overpriced piece of gadget with very few features - whatever the zen has, the ipods doesn't (i.e. FM radio/recorder,voice recorder, simple organiser) .On the other hand, whatever the ipod has, the zen also has (with the exception of games, which i think is dumb. An audio player, as its name suggests, it for the purpose of AUDIO, some SIMPLE games? it's so dumb, i'll rather play my mobile phone's, which has color, and nicer to view.)
Further, the Zen comes with much more accessories than the ipods - velvet pouch, craddle + stand + belt clip + charger + USB cable + earphones. ipods don't come with chargers, i think. The charger is pretty expensi've S$69, and the earphones cost S$49 if bought separately.
-=GlenZEN=-

Cure to the Zen Micro headphone ja

[url="http://www.noboundrees.com/Micro_Fix/">
Zen Micro Audio Jack Fix[/url]
I haven't tried this yet, so use procautions. If anyone knows if this is legit, please give a reply.

Yes, I did and it works!
Got a Zen Micro with a headphone jack problem? I fixed mine very easily. This could also help with other models too. Here?s how:
Note: disassembling your unit will void any remaining warrantee.
Problem: The headphone jack solder joints get cracked from the prying force of the headphone plug. This force could be especially severe if you carry your player in your pocket and you?re not careful. It is an engineering problem but unfortuanately hard to prevent on any pocket device due to the design of the industry standard mini-phono headphone plug exerting prying force on the jack.
You?ll need a tiny Phillips screwdriver, a small pocket knife or small flat screwdriver, a fine soldering iron and some rosin-core solder, and a hot-melt glue gun.
Begin by sliding the on/off/lock switch to the locked position. Pry up the plastic jack face plate cover. It?s just stuck on with glue. You can replace it again when finished. This exposes two tiny Phillips-head screws. Remove them.
Slide the battery cover door off. Remove the battery. You?ll notice a metal plate under the battery that serves among other things, to secure the white plastic back cover to the main chassis of the player, and that the metal plate has two tabs that are inserted into slots at the top by the three gold battery contacts. Using your fingernail, slide the metal plate downward away from the battery contacts end. This will disengage the chassis from the back cover.
Use a small screwdriver to gently pry the bottom of the case out away from the chassis. This disengages a catch holding the chassis to the body. With the bottom of the case pried out, press on the metal plate down a the bottom at the small white circular Creative Labs warrantee seal to swing the chassis out from the white plastic back cover. Gently remove it all the way and set the player chassis aside in a safe place.
You?ll notice a small circuit board with the jacks and switch in the top of the back cover. It is held to the cover by two tiny Phillips-head screws. Remove them. Remove the circuit board from the back cover. The screws also hold a small metal cover over the jacks. Remove it.
Carefull remove the existing hot-melt glue from the factory. Take special care not to knick anything with your knife and don?t simply rip the hot melt off, but carefully cut and/or peel it off gently so as not to damage anything.
Notice 4 leads from the headphone jack are soldered onto the circuit board. If you look closely you?ll probably see that one or more are loose. It's usually the top right one between the headphone and USB jacks. * Solder them again, using more solder than was previously used, but don?t put too much on the top left one as it could come into contact with the little metal jack cover when it is replaced. Solder the 4 USB jack leads (outer cover ones) and the 4 on/off/lock switch leads while you?re at it. Replace the small metal cover to make sure the solder joints for the headphone jack don't come into contact with it.
Now you?ll want to secure the jacks so that the newly repaired solder joints are not stressed and broken again... but TEST THE REPAIR NOW before glueing. Apply a generous amount of hot-melt adhesi've to the sides, backs and tops of the jacks and IMMEDIATELY replace the small metal cover pressing it quickly down until the mounting holes align. Very carfully remove any excess, taking extreme care not to knick anything.
Replace the circuit board into the back cover and replace the screws. Pay special attention to the fit. Make sure any extra hot-melt you may have missed removing isn?t interfering with the fit.
Carefully reassemble the chassis into the back cover, paying special attention to properly align and connect the two socket connectors on either side of the boards, and pressing firmly to ensure proper connectivity. Check the fit. Make sure the top of the display face is exactly aligned flush with the cover when reassembled. Check all the edges of the front face to ensure they are all aligned flush with their corresponding sides of the back cover.
Replace the small screws on the top by the jacks that attach the back cover to the chassis.
Replace the stick-on plastic top-end face plate. Slide the metal plate in the battery compartment back up into the locked position. Make sure the 4 tabs on the sides of the plate lock over the corresponding tabs in the sides of the back cover (you can see through 4 holes in the sides)
Replace the battery and battery cover. Turn the power on. If successful, have a listen. You should hear both sides of the audio while wiggling the headphone plug.
It?s too bad you have to go through this but your Zen Micro is definitely worth the effort to fix, which you will agree having done it, is easier than it seemed like it would be. You shouldn?t have to do it again, but with the hot-melt for adhesi've, you can, using a little heat.
* Alternately you can use epoxy cement instead of hotmelt. I personally perefer this method but you have to be competent at electronics rework technicques, in particular, de-soldering of the jack. If you're not comfortable with this then just use the hot-melt. You'll need to de-solder the four jack leads from the circuit board pads and remove the jack. Make sure the leads are straight. Dry-fit the jack to make sure the leads aren't bent from the removal process and dry-test on the pcb to make sure the leads line up with the pads. Mix a pea-sized blob of epoxy cement and apply some on the bottom of the jack, but not enough that it will squish out and interfere with the cover, and position it back on the pcb. Place the jack on the board and line up the leads again on the pads. Re-solder the leads, replace the metal cover, and screw down the cover right away. (don't over-tighten) Reassemble and enjoy.

My Zen Micro story: Busted Headphone Jack, Need Adv

First of all, I'd like to apologize beforehand for posting a topic on the headphone jack problem. I've been visiting these forums for almost two months and by now you're all probably tired of hearing about the Zen Micro's headphone jack, yada yada yada. But with that over, here's the story of my Zen Micro experience.
I got it about two months ago from Fry's Electronics. Silver 5 GB, not bad. I was really happy using it until I stumbled upon this discussion board and realized the extent of this headphone jack problem. So being the dumb "who-needs-tech-support" kinda guy I am, I opened up my Zen on the third day of having it, breaking the warranty seal in the process (big mistake). I 'fixed' the headphone jack problem by sticking a little piece of folded up paper in the metal plate holding down the jack, hoping that by doing it early the problem would never come up.
Well, two months go by and by now I've opened it again a few times just for fun, and to 'check' on the headphone jack to see if my fix did any good. Well, three days ago, I decided to open it up again and document the steps with pictures. Everything went fine, though I lost one of the two top screws in the top that you must unscrew before opening the player. Oh well, no biggie, I thought, I could always get some more at the Home Depot or something.
So that night I plug in my headphones to listen to music, and to my utter horror, the sound only comes out of one side of the headphones. I'm not sure if this is because of ) the missing screw, 2) something I did wrong while taking it apart, or 3) just the problem finally randomly surfacing like in most cases. This is when I tell myself, "Crap, you really did it now. There goes $200." I frantically open it up again and stick another piece of paper between the plate and the jack and screw that plate in really, really, tightly. I am a little relieved to find that the sound is back in both sides, though if I push hard on the headphone connector a certain way the sound will disappear in the right side.
After thinking about it, I decided that the only way to go was to get a replacement. I had read a tutorial on how to fix the headphone jack problem using epoxy and paper, only to have the maker of that tutorial report that the headphone jack problem had happened anyway (a month later). He also mentioned that even with a busted warranty, he had managed to get a replacement Zen Micro free of charge. This gave me hope.
At any rate, I fired off an RMA request on Creative's site just to see what they would say. I admitted that the warranty seal was busted. They emailed back an obviously pre-written response that gave me vague instructions on how to ship my Zen for a replacement. My questions are the following:
) What are the implications of my broken warranty? Is there any way I can receive a replacement without buying a whole new one? I really like my Zen Micro, as I'm sure many of you do too.
2) Have any of you guys had a similar experience with RMAing? How does the whole thing work?
3) The only person I have ever heard of with a Zen Micro lasting more than 6 months without the headphone jack problem coming up is Jeremy, one of the moderators here. The jack problem IS a general design flaw, isn't it's What should I say if Creative blames the headphone jack problem on 'abuse' or something like that? Should I let them charge me for fixing it, etc.
Thank you all, so much. I know that was a lot to read, but I have been so happy with my Zen Micro up until this point that I really want this to end well. You guys have been a great help to me these last two months already. I appreciate it a lot. -Willy CMessage Edited by beefqube on 0-22-2005 08:22 AM

Did you find out how much it would cost because of the void warranty?
If you do want to lie to them, you are on your own in this issue.
You can do what one guy suggested on buying a new micro and returning your old one. Which is wrong ethically and morally.
If you have experience in soldering or know someone that can do so might be helpful. There should be some threads about soldering it back to normal.
Well if this my situations I really don't know what to do. Since if I do send it to Creative and that my warranty is still in effet, I still have to pay $25 and my own shipping/handling charges. It would only be replaced and I don't believe they actually repair it. That $25 goes to labor cost, which is something I don't understand when they give you a replacement, where is the labor in that?
But if I did lose my warranty and Creative won't take it or would charge me more than $25+. Then I would solder them myself. I just need to find out where to begin. Maybe I should find broken headphone jack Micros on ebay and see if I could fix them.

Creative Zen Micro (Startup Failure) Need URGENT he

Hi, i was on holiday in Singapore about 2 weeks ago, and i bought myself a Creative Zen Micro from one of the local sho
ps.
It worked fine, music played brilliantly, i was happy. However, today when i turned it on, it would display the 'CREATIVE COPYRIGHT' Screen, then followed by 'CREATIVE' in large letters across the screen. It would then freeze on this screen, and the off/on button would soon become useless, which meant that i could either leave it on and kill the battery, or take it out.
When i took the battery out and in again, it would repeat with the 'CREATIVE' sign. Following the 'recovery' methods, i managed to load the screen with all the different options such as clean-up, etc etc. However, when i load any of them up, it would freeze once again and i would end up taking the battery out again.
I have tried the reset button with a pin but that doesnt do anything. I have a spare battery that does exactly the same too. My computer doesnt detect the Zen btw.
I have important documents and almost my lifetime's supply of music that took me almost weeks to rip and store into that Zen. Now that its basically dead, and i bought it in Singapore, i have basically no warranty, i feel as if i have been throwing cases of money into the toilet. I need urgent help, if theres any other ways of restoring access to my Zen.
Check the reviews on a respectable site like amazon.com: http://www.amazon.co.uk/Creative-Zen-Micro-6GB-Player/dp/B000AMR76S
After browsing around forums over the internet, I have found many other people complaining about this, which makes it a MAJOR flaw in the Creative Zens. Screw petty chargers and plugs, get the software right.

The problem you have is very simple, yet complicated to be solved. Your zen's hard dri've is dead. Most of the people who own a zen don't know it has a hard dri've inside. Some mp3 players have flash memory. Chances are that you've dropped your mp3 player. Zen's hard dri'ves are very sensiti've and must not be moved around too much. The way to go in this case is to replace the hard dri've. It is actually a micro hard dri've what you need. Seagate ST 5GB MicroDri've CF Type II. Once you have a new Hd installed you can format it using the zen's menu (remove the battery, hold the power button, place the battery in and wait untill you see the menu) This requires some experience formatting HD's and installing firmware. There is another option. You can buy a Patriot 4Gb Compact Flash Card, and follow what I've described above. The good thing about this is that your zen will take more vibration than the original. The bad one is tha those range from $70 - 99. I hope this hel
ps.

Zen Micro problems. PC Reboots when installing Mediasou

I have problems installing mediasource on my PC as it reboots when trying to install it, and I have no idea what to do. My Zen Micro cannot connect to my PC and when trying to install the drivers manually it says I have to be logged in as administrator to install, and I double checked it... My accout gives me the administrators rights.... or so XP says.
I am not a total high tech. geek so please try and explain any advice thoroughly :-)
Cheers, Ronnie from Denmark

If your PC is rebooting with XP, then I would guess you have a hardware problem, or your installation of XP is screwed up (Usually a registry problem, or a bad third party driver).

Zen Micro troub

I've just about had it with Creative and their shoddy Zen Micro.
My first Zen Micro worked for about two months before the headphone jack gave out. I returned it, and recieved another player that didn't work at all. The touchpad was really sluggish and unresponsi've, despite my turning the sensitivity all the way up, reinstalling firmware, cleaning up my library, rebooting, etc. I sent that one back, and I got the Zen Micro I currently have, which has several problems with it.
The first problem I experienced was that the player would shut down completely if it weren't playing music in about 30 seconds. I checked the automatic shut-down, and it was set at fi've minutes. This kept happening, but stopped once I played music.
The second problem I experienced was that the touchpad was really unresponsi've, despite the sensitivity being all the way up. I had to touch the seek button several times to get to the next song -- the player didn't acknowledge my action until the second or third try.
The third problem is that it occasionally freezes, and I have to remove the battery to unfreeze it. After that happens, I go to safe mode, reboot it, and it works fine for a while longer. It only freezes when I try to go to the next song -- the icon in the upper right corner says it's trying to go to the next song, but nothing ever happens.
Is there any way to get my money back or just fix the problem (I'm still under warranty)? I'm really, really sick of Creative sending me back more and more shoddy Zen Micros.

I'm on my third Zen Micro in two months. Never thought I'd be one of the people getting the bad luck with merchandise, but yeah.
First one:
I shut off computer with my Zen Micro still plugged in via USB cable. The screen froze, and then disappeared permanently.
Second one:
We took the first back and got one that someone returned. It was previously opened but still had original packaging, so BestBuy claimed it was "new." Well, it had a loose head phone jack and 4.6GB of storage, as opposed to 6GB as stated on the box. So... I put it back in the original packaging, and took it back. It looked brand-spanking new. I think BestBuy was lying to me because I packaged it back up and couldn't tell it from any other unopened product.
Third one:
So far, so good. Working touch pad, screen is still in tact, fixed headphone jack, as well as 5800MB of storage, much, much closer to 6GB than the shotty 4.6GB one they handed off to me. But if this one screws up, I am going to get an 8GB Zen Micro Photo...

Zen Micro:The Full Story - Working ? Broken ? Happy or Sa

Ok i realise that there are a lot of people having problems with their Micro's so lets see how this all equates shall we ? I suggest we :
. How many Micros have you had so far?
2. Are you happy with your current Zen Micro?
3. Please list all problems you have had (either hardware/software) with any of your Micros.
4. If your Micro needed returning, what did you do?
5. If you have had a problem tell us the experience you have had from Creative Support (good or bad)
I will try to keep a tally of the amounts (i know this wont be a true figure .. but it might give us all an idea of the scale of the problems)
 I'll start .....
. 2
2. Yes ....very happy with my current Micro no probs as yet .
3. Problems with back button and sensitivity on my first Micro
4. Sent back to Amazon within the 30 days period... they sent me a new one so i wasn?t without my micro at all.
5. Not used creative support as yet so can't comment.
Ok best of luck for those with problems.


. How many Micros have you had so far? One, six weeks so far
2. Are you happy with your current Zen Micro? yes very
3. Please list all problems you have had (either hardware/software) with any of your Micros. Some lockups due to DRM issues with specific songs. easily fixed. Windows wouldn't recognise it one day after an XP update, but fiddling with the system fixed this too.
4. If your Micro needed returning, what did you do?
5. If you have had a problem tell us the experience you have had from Creative Support (good or bad)
Message Edited by mlo on 03-5-2005 07:47 PM

Creative zen micro please help me

ok heres the story. st time on my creative zen micro it said firmware problem...thanks to you guys and your help I got it fixed. now it says firmproblem again but when its says that it goes stright to recovery mode and when i connect it the firmware app does not reconize it and says please connect your player. I contacted creative but they said you neeed a recipt and if it said to KEEP RECIPT in big letter on the manual i would have kept it but that was about 9 months ago and they said they can't help. did i just waist $200 for nothing?
this is the 3rd time i posted bout this
NOW WHAT DO I DO? please please please help...
ps sorry for the bad grammer and spelling

I just received the same problem,how do I fix it's

Full revision list of the Zen Micro's firmware?

/ I've been digging up various firmwares, and I'll be honest and say that because I use an AC Adaptor that 2.2.02 and ..0 are not in my best interests. While I have no tested whether .02.05 retains charge over time I will probably do so tomorrow. I'd like to know the full history of the device so I know where to stand on this. I like to have the 4 hour standby, but not the 'shorter' charge span simply because all Creative did was drop the peak voltage from 4.9V (Li-Po can take up to 4.235V) to 4.2V. Granted the slope of the charging curve gets very flat at that level, but I do feel that it is best to inform geeks so they know what to expect.
Version (Recovery Mode version)
..0 (0.0.65)
2.2.02 (0.0.65)
.0.02 (0.0.63) (Pulled off due to complaints)
.02.05 (0.0.58)
2.00.2 (Cannot be installed)
I know I missed a few, but because the Zen Micro is past its life cycle I doubt there will be any customizations to the device.

what problems?
Spending time on a support forum like this, that covers the full gamut of the customer base, you are going to see probably 80% of the posts from folks having problems ranging from minor pilot error to real hardware failure. The 20% with tips, kudos etc are all in the minority and will not be very visible.
Creative has probably sold over 5 million Micro's since inception. There are definitely going to be problems with that many units in the general population. And some of the problems have been real issues such as the battery drain and the issue of headphone jacks. The latest firmware v . has fixed the battery problem, and on the 3 Micros in our household we are all seeing over hours playback time, excellent battery hold time, good charging characteristics etc etc. The headphone jack issue seems to have become a lot less of a topic the past month or so. Noting that Creative sold probably about .5 million of the earliest Micros, and these were the units that seemed to have headphone jacks go bad, if at all, all the later products may have enough of a redesign that the jacks are OK. Certainly we are fine over here with the new revisions.
The pluses of the Micro are many, and the diminuti've size and excellent UI makes using this player a pleasure. Audio quality is excellent, and other than sheer output power is right up there with the JB3 (IMO the best ever mp3 player - irregardless of brand).
Hope this rambling note can help you with your decision.
jake

Creative Zen Micro - Is it Worth

I am looking to get my first MP3 player. I basically have 3 choices - an iRi'ver, an Ipod Nano -_-, or a Creative Zen Micro (5gb). I am hearing all kinds of problems with freezing and the headphone jack problem. My friend has had his a year and says his is fine. Should I be worried? Is it worth the risk? I am the most unluckiest person out there, solI know somethign will happen the first week.

NO NO NO NO!!!!
I posted this in another thread :
If time is on your side TAKE IT BACK ASAP. Like you, I did plenty of research before putting out the money on an Mp3 player. I was impressed with what I read about the Zen micro so I went ahead and purchased 3. WHAT A MISTAKE!!!! I purchased them in May 2005. I've already sent player back twice for repair - and am awaiting the RMA label to send THE SAME player back again for replacement. Now the other 2 players are starting to act up. One won't hold a charge at all and when it does start it goes to the clean up screen and the other has started freezing up quite a lot. As far as I am concerned this product is a joke. I was patient with customer service, even after I was LIED to. I let them replace the product not once but twice and am actually going to see if I can't cancel the advanced RMA on the third replacement and try and get my money back on all three of the players through the replacement plans I bought on them. If I have to wait until May 2006 for the year manufacturers warranty to be up I'll stick them in a drawer and wait.
The funny (not ha ha funny, but strange funny) thing is that I bought the Zen Micro's because I didn't want to be like everyone else and buy iPods. Now I wish I had. I have a feeling I threw over $600.00 away. Not quite 7 months and almost $700.00 spent- $00.00 a month for nothing but problems - wow what a really bad investment!
If I thought Creative would buck up and do the honorable thing and give me my money back, I probably wouldn't have bothered to register and post here. But I really don't think they give a crap about me or any other poor sucker that fell for their line and bought this junk. Buyer Beware....

Availability of Zen Micro 4 GB en 6 GB editions in Holla

Hey everyone
I'm interested in buying one of those Zen Micro mp3 players, but in Holland there's still only the 5 GB edition available. I know that in the US they are about to launch a 4 GB and 6 GB edition too. Does anyone know if these types are also coming to holland, en if they are, then when?
I would really appreciate getting a useful answer,
Thanx already
Bart

Well, in some way, you're right. I've heard of stargate and it's true that in Holland they are always a couple of seasons late in comparison to the US.
It's actually too bad. I really adore all the great functions of the Zen Micro, but the capacity is a bit low, with it's 5 GB. Well, I'm thinking of buying a mp3 player around this june/july, so maybe if the 6 GB edition is released in Holland in the meantime, I'd be really pleased.
Thanx for your help anyways
Bart

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on -04-2005 04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

Zen Micro badly screwed

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