6288 E65 Modem problems

Hello
I have managed to get both phones installed onto the PC. PC Suite recognises they are connected via data cable but will not recognise them as a modem. This used to work fine on an older version of PC suite so maybe a downgrade. Im at work at the moment but will be able to give details in 24 hours.
If anyone has any ideas in the mean time please let me know. Thank you

I had this problem too, trying to connect via Infrared. Fiddling around I got it to work by going in the Connectivity folder on the phone (where the infrared application is) and clicking the Modem application. This comes up with Connect via infrared and the option to connect - when I clicked this the connection went through straight away.
Don't know if that will work with Bluetooth though.
Hope that helps.
Neil

Similar Messages

6288 Modem Problem

I have installed PC suite 6.81.14 onto an XP Pro SP2 laptop and am connecting a Nokia 6288 via a genuine Nokia CA-53 cable. The PC Suite indicates the phone is connected via the USB cable but when I try and connect to the internet, one touch access states that no Nokia modems are installed. I have checked device manager and "Nokia 6288 USB Modem" are detected and are working properly. I have tried uninstalling and re-installing PC suite several times and used the Nokia cleaner utility to remove all traces of the programme between installs. I have also tried installing the modem driver seperately but still am unable to get the XP laptop to recognise the Nokia modem in one touch access. Does anyone have any ideas/suggestions

i just want to ask if this problem has been resolved already? I have the same experience with the PC Suite with my 6288. Nokia asked me to download cable drivers and bluetooth usb drivers. But then it still will not detect my phone as a modem. I already tried creating the dialer manually and try to connect nt using the PC Suite but still it would not connect. ANd the only reason why i bought this unit is only for the 3G Internet capability.
If only i knew that there is going to be a problem like this with the unit then i should have just bought a different one with the same features. EVen if i have to pay a bigger price as long as i get to use the feature of the phone and be able to use it for the purpose that i bought it for.

A30 Modem Problem - Does it work with XP SP2 ?

HAS ANYONE GOT AN A30 (P4 3Ghz) INTERNAL MODEM WORKING WITH XP-SP2 ?
I've recently upgraded the hard disk in my A30 and installed XP SP2 and all the latest Windows updates and found most of the latest working drivers, but the last thing I'm trying to get to work is the modem driver.
Device mangler says the Toshiba Software Modem is installed - i.e. no driver / hardware conflicts etc - but if I try to query the modem from device mangler it cannot communicate and complains of a hardware conflict.
Similarly if I try to use any comms programs to get to the modem they complain 'unable to open COM3 - insufficient resources'
I've tried un-install & re-install different drivers from UK & Canada tosh support sites. The UK ones don't work at all, the Canada ones give the above symptoms.
The UK drivers worked with XP SP1, so my guess is there is a driver issue with XP SP2 - any one else tried it ?

Hi NA-A30-1, have you been able to find a driver yet to work with A30 and XP SP2 or resolve your modem problem otherwise?
I have a very similar problem. After a reinstall on a new hard disk and SP2, I still can't get the modem drivers recognised...
When I run the Modem Driver Installation program it runs for about 5 minutes and then closes as if everything could be ok. When I go to Device Manager, there is still a yellow question mark next to Modems (says "PCI Modem" with a yello question mark sign)...
I tried to search for the inf file, everywhere I could think of but until now, nothing seems to be recognised as the correct driver for this modem...
It would be extremely helpful if someone who has made progress can explain how they got around this problem.
Thank you.

600 and 600e modem problem, and BIOS update

I hope I can find the answers to my 600 and 600e problems here. I've looked over the whole community and can't find the answer to my problems.
BIOS Problem: For some reason I can't update the bios on either machine. I am upgrading from 98 to 2000. I believe I need spsdib54 as a BIOS update. I find IBM laptops rather difficult to update. I have worked on a few computers in my day, but never IBM until now, and the learning curve is hell. I have a floppy drive but can't get the laptop to allow the spsdib54 file to open. I get a remove media message and then hit any key to continue. I'm lost here.and theIBM instructions are no help
MODEM Problem. I am trying to use AOL dialup. I install 2000, and can test my modem on both machines. I install AOL with no problems. Both laptops will dial out and get the correct Phone numbers. When I let AOL use smart connect and try to proceed, I loose all modem activity, and can't get it back even with the Modem upgrade which I have done. ....help

Thomasrwahl wrote:
I hope I can find the answers to my 600 and 600e problems here. I've looked over the whole community and can't find the answer to my problems.
BIOS Problem: For some reason I can't update the bios on either machine. I am upgrading from 98 to 2000. I believe I need spsdib54 as a BIOS update. I find IBM laptops rather difficult to update. I have worked on a few computers in my day, but never IBM until now, and the learning curve is hell. I have a floppy drive but can't get the laptop to allow the spsdib54 file to open. I get a remove media message and then hit any key to continue. I'm lost here.and theIBM instructions are no help
I. Create a System Program Service Diskette:
Download spsdib54.exe (TP 600E: spsdih47.exe or spsdin36.exe - find out here) to your desktop.
Insert a high density floppy disk into the diskette drive.
Double-click the downloaded exe and follow the instructions on the screen.
II. Follow the "Installation Instructions" in spsdib54.txt to update the BIOS:
Installation Instructions
Notes: - You need an AC adapter and a charged battery pack to update
              the system program.
          - If your computer is attached to any kinds of Docking station
             or port replicator, turn off the computer and detach it
            before proceeding.
            - Make sure the SPSD diskette is write protected.
1. Print these instructions or display on another computer.
2. Firmly connect the AC adapter to the computer.
3. Insert the System Program Service Diskette into the diskette drive
    and turn on the computer.
4. Select Read this first from the menu and carefully read the
    information that appears.
5. Press the Esc key to return to the menu.
6. Select Update system program and follow the instruction on
    the screen.
    Warning: Do not turn off or suspend the computer until the update
                   has been completed. IF YOU TURN OFF OR SUSPEND THE
                  COMPUTER WHILE THE UPDATE IS STILL IN PROGRESS, THE
                  SYSTEM BOARD MAY HAVE TO BE REPLACED.
After the update has been completed, do the following to make the
changes effective.
7. Make sure the System Program Service Diskette is removed from
     the diskette drive, then turn off the computer.
8. Press and hold the F1 key, then turn on the computer. Hold the F1
     key until the Easy-Setup menu appears.
9. If a password prompt appears, type the correct password.
10. Select Config, then select Initialize.
11. Select OK to initialize the system.
Run the diagnostics to make sure that the computer runs with no
errors:
12. Turn off the computer, press and hold the F1 key, then turn on
     the computer. Hold the F1 key until the Easy-Setup menu appears.
13. Select Test, then select Start to run all the basic tests.
    Various test patterns will appear on the screen.
     An OK will appear for each device that passes the test.
14. Verify that OK appears for all of the devices tested.
15. Press the Esc key to exit Test and turn off the computer.

Hi,I am unsure if I have a safari or modem problem. It only happens when I use my macbook pro, my HP windows is fine. Internet crashes on modem and then a message that safari is not connected. I don't know where to start sorry I am not technical at all.

Hi there, my internet is crashing everytime I use my macbook pro/safari it happens roughly every 2 mins, it can happen on any website.
I am not technical at all and I am at a total loss of where to start with this. I did a bit of research on the internet but no luck in finding any
help.
Basically I am not sure if it is a modem of safari problem. I have no problems when using my HP on without windows explorer on the internet.
I am working wireless ADSL 2 - Bigpond - 2 Wire 2701 HGV-W and a macbook pro purchased around 5 months ago. Since the purchase date
I have had problems with internet.
Safari brings up a page you are not connected to the internet. I then look at the modem and DSL and internet lights are both flickering and or/off.
They then re-set themselves. I then have to re-set preferences on safari and quit and restart.
I have also tried using with cable into mac and modem and no difference.
I can only figure that maybe Safari is not compatible with the modem? could this be the case?
Thanks for reading and any assistance would be appreciated.
Fi

There's an Apple help page on the DNS problem - at http://support.apple.com/kb/TS3408
The first thing to try is changing your DNS settings - and for that you need to open System Preferences, then the
Network section.
In Network - click on Advanced - then the DNS tab
under DNS servers - use the + button to enter two extra lines
either these, from google dns
8.8.8.8
8.8.4.4
or from OpenDNS
208.67.222.222
208.67.220.220
then click OK & then 'Apply'
You would need to do that seperately for the Cable (Ethernet) settings and Wireless (Airport)

E65 modem: "A device attached to the system is not...

I am not able to resolve the following problem which suddenly appeared. When I try to connect to the Internet, both bluetooth and USB modem say: "Error 31 A device attached to the system is not functioning" when connecting directly using a dial-up connection. When using Nokia PC suite it says: "Cannot create newtork conncetion" (maybe inaccurate translation from my language). However, connecting to Internet directly from the phone (browser, applications) is working, so the connection itself is well configured. Moreover, I am not able to install the INF driver for bluetooth modem which I downloaded ("Device cannot start (CODE 10)"), but USB at least connection would be fine. Any ideas?
Solved!
Go to Solution.

It was a permanent error of Windows Vista DUN (Remote connections). Reinstalling Vista definitely helped. At least for a while...

AX + PC + MacBook + Cable Modem = Problems

Hey...
So after reading all the comments on the Airport Express product page about "ten minute installs" I thought to myself "Ten minutes to install an Apple product? What were you doing, making sandwiches at the same time?"
Two hours later, I can't get my AX working properly. Great.
My setup:
Desktop PC running WindowsXP to Motorola SB4200 cable modem --> Ethernet cable from modem to Airport Express --> MacBook with 10.4.9 connecting to Airport Express for wireless internet.
I'm not at all trying to use AirTunes...
At any rate, I got things up and running last night just by plugging things in and running the setup assistant. Solid green light, strong signal, almost instantaneous web surfing.
Then I noticed I couldn't send emails on the MacBook -- could receive them, no problem, but could not send them.
Shortly after, I also noticed that the internet connection on my desktop PC went dead. This is while I'm simultaneously surfing with the MacBook with no issues, so I know the modem is working fine, but somewhere there's an issue with how the two, my MacBook and PC, are sharing the cable modem and I couldn't begin to guess how to solve it.
However, in my attempts to remedy the issues, I did:
1) Reboot both Mac and PC
2) Disconnect power from the cable modem briefly, then reconnect it
3) "Reboot" the cable modem, using the blue button ontop
4) Remove network security on the AX
5) Hard reset the AX unit
Any help would be greatly appreciated -- thanks!
MacBook Mac OS X (10.4.9) WindowsXP PC, Motorola SB4200 Surfboard Cabl Modem, ethernet cable

OK. So I called up my ISP and they let me know something that didn't seem intuitive: I can't have both ethernet and USB connected to this cablemodem without instead a proper router dividing tasks up. The SMTP problems seem like they could be solved once I get a proper router sorted out.

Using 3230 as a modem--problem!

Hi guys.. A help is needed here...
I am using my 3230 as a gsm modem, to receive messages in an application in java.
But the problem is that only the messages saved under "Sim messages" in the phone are available to read from 3230. So i can work around this if i can enable all incoming messages to be saved in my SIM memory directly.
Can any one help me out doing that ?
Regards

Anyone, pls? I need it urgent.

Connecting a modem, problem solving PPPOA

Hi everyone,
I've purchased the Airport Extreme (dual) and I've also got a new Broadband Package on the way due to my last ISP being a failure!
The ISP is PPPOA, as was my last one, and as far as I can see the Airport Extreme has no support for this. Only PPPOE.
I also have a Netgear DG834G, which I was planning to use as a modem, but since the airport can't support PPPOA, that's out of the window, right?
1. Will using the Airport as a bridge and connecting to it cause any problems (speed decreases etc) with the internet?
2. Is is best if I purchase a Vigor 120 which will provide a PPPOA to PPPOE bridge, therefore solving the problem? Or is this not needed and will provide no advantage?
Any ideas welcome, got a few days to get it solved!
Thanks,
Ste.

The ISP is PPPOA, as was my last one, and as far as I can see the Airport Extreme has no support for this. Only PPPOE.
That is correct. The AirPorts do not support PPPoA to provide user credentials to the ISP. You would require another device: modem, another router, or your computer that support PPPoA to provide these.
I also have a Netgear DG834G, which I was planning to use as a modem, but since the airport can't support PPPOA, that's out of the window, right?
Not necessarily. You could connect the AirPort Extreme Base Station (AEBS) directly to one of the Netgear's LAN ports with the AEBS configured as a bridge. This would allow the Netgear to provide both NAT & DHCP services for the entire network.
1. Will using the Airport as a bridge and connecting to it cause any problems (speed decreases etc) with the internet?
No, as a bridge, the AEBS would become a "passive" device.

AX - modem problems

Hi, In the past few days I did nothing but search the forums for any solutions.. But I am at the end of my knowledge .. 8 I am a simple user...) I have UPC fibernet, I got a router/modem from the provider. I have asked them to switch of the router function, so I could use the AX ( 2nd generation )as a base station, and I have extended the range with a 2nd one ( original router was not enough ), and OSX Maverick. Now my problem is , that after several hours I have to restart the modem, then there is a wifi connection, but no internet. If I use only the lan cable, there is not prob with the internet connection at all .. I have checked, DHCP or NAT no bridge function, I have checked the channels... Has anyone any idea?

Update: It is enough if e restart the AX, then the internet connection is back, temporary......But this morning I had to do the restart 5 times ..

Airport or ISP/Modem problem?

Hello,
I bought my Airport Express 802.11n base station about a month ago, and since then I have gone through a lot of customer service hotlines (Apple and ISP) trying to figure out what is/are causing my problems. The problems are (In order of most irritating):
-Airport loses connection every few hours, and stays green. When I reset it, it turns amber and reverts to its default IP. Meanwhile, my modem (A motorola Surfboard sb5100) has a blinking green light under the "internet" label.
-The connection speed is usually about 1 MBps. I have cable (Roadrunner) and I understand it should be faster than this.
-Some of the computers in the house (Mainly pc's running vista) have trouble connecting to the network, despite the fact that it detects the network and displays full bars.
Other info:
We are in an apartment with 5 laptops: 3 pc's and 2 macs.
I've called the cable company about 3 times, and run through their diagnostics. We got a new modem, which didn't really help, and then a cable guy came to our house and switched the connections on the coax cables coming into our house. This seemed to help, but then a day later the disconnection problem returned. I called Apple twice and they ran their own diagnostic which only remedied the problem temporarily. I don't want to have to run a power cycle ever 5-10 hours. The internet speed is manageable, but I'd prefer a quicker connection if possible.
Any help would be greatly appreciated. I've been dealing with this since I got the router, and it's really getting on my nerves.
Thanks

Welcome to the discussions forums PaperPro!
PaperPro wrote:
...Meanwhile, my modem (A motorola Surfboard sb5100) has a blinking green light under the "internet" label.
-The connection speed is usually about 1 MBps. I have cable (Roadrunner) and I understand it should be faster than this.
-Some of the computers in the house (Mainly pc's running vista) have trouble connecting to the network, despite the fact that it detects the network and displays full bars.
The symptoms you describe scream "weak signal" from your cable company. Measuring the signal and analyzing the modem's logs will confirm this diagnosis. Toss the ball back in their court.

AE with Zyxel DSL (660RU) modem problems

Hello!
I've recently bought an AE and got a Zyxel 660RU modem and have tried to set up a wireless network. I have managed to connect to the internet using the airport but the connection isn't good and seems to stall after a few minutes use. It is not a problem with distance as the signal is full. I was hoping to use the airport express to share the internet connection between my desktop G5 and a PC portable.
I am wondering if the data transfer stalls because the Zyxel DSL is a modem and not a router. I am no expert in Internet connection so i am not sure.
If it is that, would it be possible to connect a router in between the modem and the airport express? Would that improve things? Or would i have to get a DSL router?
Please help as i've looked on all the forum and can't seem to get a clear answer!
G5 1.8 Ghz Mac OS X (10.4.3) Zyxel 660 RU, Airport Express

The information on Zyxel's web site indicates that the P-660 is a gateway.....a combination modem and router in one box.
In order to use the AirPort Extreme with the Zyxel gateway, the AirPort Extreme will need to be connected with an Ethernet cable from one of the LAN ports on the Zyxel to the WAN port on the AirPort Extreme and the Extreme will need to be configured in Bridge Mode to operate correctly.
The AirPort Extreme will be able to provide a wireless network when it is in Bridge Mode, but the Guest Network feature cannot be enabled in this type of setup.

EMac - Modem problem ?

I am using dial-up internet access with the Emac internal modem....when my modem is plugged in, and I am NOT connected to the internet, my home phone cannot receive incoming calls. This happens even when the eMac is switched off. I have tried connecting my wifes Vaio to the same cable and there is no problem.
However I can still connect to the internet....what is happening here ?
Emac Mac OS X (10.4.6)

Mike-F,
Welcome to the Apple Discussions!
I've seen similar behavior from a TDD device partially shorting the phone line and separately from a bad phone cord attached to a computer. If the phones work normally when the Vaio is connected to the cable, that suggests the problem is with the eMac's modem putting too much of a current drain on the phone line even when it's not connected. I'd replace the phone line anyway (phone cords are cheap to replace and prone to kink and partially fray inside anyway). A phone line noise filter placed between the eMac and the wall outlet may help too and is also a fairly cheap thing to try.
You can also try booting to Apple Hardware Test (AHT) and seeing what it reports about the modem. Depending on which Mac model you have (you may want to add CPU speed to your profile), AHT will be either a separate CD or a bootable partition on your OS X Install or Restore DVD, in which case you can select it using Startup Manager.

E65 and problems to install software

Hello,
Background:
Bought my E65 in September last year. Installed a bunch of software on it as Live Messenger, Hotmail, games and I never had problems installing software. When F/W 2.0633.65.01 was released, I tried to update my phone but the USB cable glitched during the update and... I had to send the handset for reparation (total re-flash?). I got my phone back and all pre-installed software works. I had a backup of all my files, so that was no worries.
Problem:
After I got back my handset from the service, there are very few Symbian applications that I can install. I cannot install Windows Live Messenger, Hotmail, Y-Browser or anything. It only comes up with a message "Couldn't install" (translated from Swedish). It starts the installation (the progress bar comes up), but it won't finish the install. There are a few Symbian application that actually works, such as JokuSpot.
Have any of you guys experienced this problem and do you know of the resolve it?
Cheers,
M

In order to install anything that may have system wide impact - such as a driver or some applications - you require "administrative" privileges.
The first user that you create when installing OS X has "administrative" privileges by default. All other users must have them granted to them.
This configuration prevents non-administrative users from installing software that can inadvertently effect the overall system. Non-administrative users will only be allowed to install software that remains specific to their user space.
You have a few options:
1 - Log in as the original administrative user and install the drivers.
2 - Log in as the original user, and use the system preferences pane to add administrative privileges to your own account - log out - and back in and install the software.
3 - Lastly (and not recommended) you could enable the root user (I think this requires admin privileges!) and log in as the root user to install the software.
20" iMac G5 2.1Ghz iSight Mac OS X (10.4.8) 17" PowerBook G4 1.67Ghz

Linksys router + comcast modem problems

Ever since my parents upgraded to digital voice with comast we got this huge modem. Before, my computers connected wirelessly never had a problem. But now, every single day, every single thing I connected to the my router looses connection (Xbox 360, PC, ipod touch). The only way, it seems, I can fix it is if I go to the router settings and "Release" then "renew" the DHCP then I power cycle my router and modem. After I do that, everythings fine for about a day then I have to do the whole thing over again. Anyone have a solution to my problem

Whats the model number of your Router? As comcast has replaced your modem, what i would suggest you is connect the modem directly to the computer and observe the connection , if you face the same problem then it might be your Modem. If it works fine for a day, then i think you need to upgrade the firmware of your router which you can download from the Linksys website.
Go to website www.linksysbycisco.com/downloads.........insert model no of your router in search tab......select proper version of your router........download the firmware file......save that file on desktop
Follow these steps to upgrade the firmware on the device : -
Open an Internet Explorer browser page on a computer hard wired to the router...In the address bar type - 192.168.1.1...Leave the Username blank & in Password use admin in lower case...
Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab- Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...Wait for few seconds until it shows that "Upgrade is successful" After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
Now reset your router :
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...

6288 E65 Modem problems

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