Acrobat 9.5.3 update installs over and over and over

For weeks now I get prompted constantly to install the 9.5.3 update. I've installed it probably 10 times; I never get any errors, but something is clearly going wrong. I've tried saying No to the prompt and that shuts it up for a few days but then it starts back up again.
I'm on OS X 10.8.2 (Mountain Lion). What can I do to diagnose and fix this problem?

Hmm. Never seen this before, and Google has no hits in connection with Distiller. But there are many google hits on this error.
All of them seem to relate to permissions on EXE or DLL files. I guess the first and simplest thing is to ensure that these users have read permission on every file in the C:\Program Files\Adobe\Acrobat 9.0\Acrobat folder.
But it need not be these files. It could be a system DLL (perhaps the patch makes Distiller start to use a system DLL for the first time). There are a number of tools (e.g. DEPENDS.EXE) which can trace DLL dependencies for an EXE.

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I can't seem to print to PDF from other programs. I have Acrobat 9 (with latest update), Windows 8, and when I try to print to PDF it defaults to a *.prn file, and when I change the name to *.pdf the file that it produces doesn't open.

I can print to PDF using PDF995, but not the regular Adobe PDF that comes up in the list of printers.
I've tried repairing the Adobe installation, but that didn't help.

It might help to understand the process, though I am almost surprised that AA 9 worked for printing on Win 8 (thanks for that info). Normally the print process is to print to the Adobe PDF printer (without the print-to-file checked). The process does create a PRN file that is actually a PS file. AcroTray (running in the background) completes the process of taking the PS file and running Distiller in the background to create the PDF. If you have problems, you should be able to print to file (assuming the print driver works -- but you indicate it does) and then opening the PRN file in Distiller to create the PDF.

Can not update my system and not able to repair disk

I havn't used my macbook pro for about a year, and recently I need to travel to another place and need it with me.
I see in AppStore that there is an update for my ios, I downloaded it, and run the install.
however, when updating my system. I run into some error, the installer says the update installation failed, and I should restart the computer and repair the disk before continue.
I tried to restart in safeboot, not working, the screen stucks at the apple logo for over half an hour.
And tried to restart with my harddrive, the system tells me I can not select that disk to restart.
I an able to run disk utility from the installer. I can verify disk permissions .
But when I run the disk verify, it gives me an error:
Verifying volume "Macintosh HD"
Checking file system
Performing live verification
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
The volume Machitosh HD could not be verified completely.
Error: This disk needs to be repaired. Click repair Disk.
But the "Repair Disk" button (and the repair permission button)is gray and can not be pressed, when put my mouse over the "repair disk" button, a line of text shows up:
"repair the structure of the disk's file system, if necessary
Not available becaue the selected disk can't be written to."
the repair permission gives me "Not available becaue the selected disk can't be written to." as well.
What do I do now?

QiaQiaC,
which model MacBook Pro do you have, and which version of OS X is installed on it?

I have started the installation process and now it is asking to choose the copy of adobe acrobat Pro to update. I do not have it on my computer anymore,therefore I can not select an Application. What do I do?

Acrobat Installation & Update Issues

You purchased and Upgrade copy of Acrobat which has this requirement instead of a Full copy of Acrobat which does not have that requirement. You need to go back to your Reseller or Adobe and explain that you purchased the incorrect version.

Update Installation messed up existing Adobe Acrobat application

I was using my Adobe Acrobat 9 Pro Extended when a message window popped-up for an update installation. Dumb me I clicked yes and went ahead with the installation. After it was all done I tried to continue work but my Adobe Acrobat now doesnt work. Is there anyway to undo the update download and go back to point just before installatio?

As a last resort you would reinstall. Before that, try a repair. If you can open Acrobat go to Help>Repair. If Acrobat will not open, then go to Start>Control Panel>Programs & Preferences and repair there. Then go to Help>Updates for the update process. I do not recommend ever responding to a popup, other than looking at it as a reminder you should check for updates, then check either through the help menu or by going to the updates download site http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows. If you have a MAC, the instructions would be similar.
In the case of the repair and updates do not do the job, then you may have to reinstall. In that case, deactivate if possible, uninstall, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove any left over parts of the Acrobat folder (typically in Program Files>Adobe), reboot, reinstall and activate. Then do the updates from the HELP menu (or download them and install in order).

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

Firefox update installs, but does not apprearon screen, or task manger yet is running what is going on and how does one fix it?

I installed the update Mozilla Firefox 28. It was suppose to launch upon completion. it did not appear on the monitor screen, nor the task manager, but was running; for when I attempted to install the older version again it, it said that Firefox was running and needed to be turned off.
I restarted the computer and tried opening Firefox, with the same results.
After restarting again, I attempted to reinstall the update, with the same results taking place.
I attempted to uninstall Firefox and install the new version. The same results took place.
In the past, I could install Firefox 27 update, only now I can't for the same thing takes place. Past a certain version (19), this event takes place, but 19 and older can install it with no problems.
I checked Firefox troubleshooting information. All was normal. I checked my firewall. Again, all was normal. Tried Firefox reset. Did not help. Tried with my firewall disabled. Did not solve the problem.
Ran a virus check (deep) no viruses. Checked my computer system. No errors.
I can install updates for my other programs, even install new programs; just not Firefox.
What is going on and how does one fix it.

Hi Amseeking,
Thank you for your question. From your description, you tried to install the 28 update from a version 19 installation. Did you install a fresh install of 28 successfully? Where the name of the file is"Firefox Setup Stub 28.exe"? This is what is sound like happened. When going to about Firefox and searching for updates it installs over the current installation. However if Firefox was already running, there are more than one installation.
Updating from version 19 to 28 would not be a problem. However the user data from your previous version would have to be imported to the new installation if you have more than one install on that computer.
An easy way to tell is to search for Firefox in the Start menu to see if more than one icon shows up in the search results.
I hope this helps.

The update installation on my iPod touch failed and erased everything.

I plugged in my iPod touch (1st generation)into my computer and opened iTunes. A message popped up saying that there was a new update for my iPod, so i clicked on the download and install button. I downloaded the update and while it was installing, another message popped up saying the installation failed. so I was like ok I'll just click on the download again and reinstall it. But now my iPod wasn't showing on iTunes. I disconnected it and reconnected it and my iPod still didn't show. Then I noticed that the download wasn't there either. I turned on my iPod and all it showed was a picture with a connection cord pointing up to the iTunes logo. I think that the failed update installation must have completely erased my iPod touch's software. I have tried looking for the update download all over my computer but found nothing. what do I do now? Is there a way for me to download the software again or something? thank you

foxbat123 wrote:
Thanks Jason, I will try the troubleshooting steps. Will they still work even if my iPod touch isn't even being recognized as an iPod by iTunes or my computer?
If the iPod is not recognized and cannot be restored from the other user account, try the tips in this article: http://support.apple.com/kb/HT1852
You can quickly isolate the issue by trying to restore from another computer.
If the issue is not present on another computer try the tips in the article above.
If the iPod touch has the same issue on another computer, it may need repair.
To get the iPhone repaired in Kenya, visit an Orange store http://www.orange.co.ke/
-Jason

How can I delete the update installation files? Or which files are useless and safe to delete?

ThinkVantage System Update application will find the appropriate updates, download them and install them. This is convenient. But when it finishes the updates, it will not clean the installation files it has downloaded, which I think are not useful any more since the update installation is completed, right?
I think the update appliction stores the downloaded files in the folder: C:\Program Files\Lenovo\System Update\ , this folder of mine is over 1.32GB big now. But I just don't know which files and subfolders in it are safe to delete.
Or rather, the preload system occupies a large space on the disk. Which files are no longer used and safe to delete?
Would any experts help with this? Thank you very much!
Norm

I've been experimenting. Now I figure it out. Automatic System Update downloads and stores files in C:\Program Files\Lenovo\System Update\ Sessions\, and in Sessions' subfolders, all files are not used once update is completed except those ending with .xml. Thus those unnacessary files are safe to delete.
This is what I find out so far.
Continuing to experiment.
Message Edited by normyy on 05-31-2009 11:12 PM

Acrobat 9 Pro blue-screens during installation (registration) and bluescreens during uninstall

I tried to install Acrobat 9 Pro. It got to the registration part and Acrobat crashed my Win 7 laptop with a PAGE_FAULT_IN_NONPAGED_AREA (error 0x50 on bluescreen). Attempting to uninstall results in the same error/blue screen. I can do an installation repair, which does complete, but when I start Adobe Acrobat, it still brings up Acrobat and seems to work fine only for about 10 seconds beore it bluescreens with the same error. I still cannot uninstall or run Acrobat without bluescreening. I can run Adobe Reader, Photoshop CS5, Lightroom 4 and do anything I usually do on my laptop without any issues. However, if I try to use Acrobat, it crashes my laptop every time. I once was able to bring up the option to update the software and I saw some message about registration or something being disabled, but it crashed immediately so I was unable to fully read the message.

What has happened is that you have selected to install the PDF add-on which will not run alongside your version of Acrobat. Without warning, the installation just uninstalls the incompatible full version of Acrobat.
I don't think you can just uninstall the add-on so you will need to uninstall Rh, reinstall Acrobat 9 then reinstall Rh deselecting the add-on.
I am not sure that will be entirely trouble free as Word has to be compatible with Acrobat and I don't know if your two versions are.
It's not a way of forcing you to upgrade but I do agree it could be handled better.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Acrobat Professional 9 and Acrobat Reader 9: cannot update, remove, or re-install ...

After I have downloaded Acrobat Professional 9.0 updates and Acrobat Reader 9 updates, both update installations fail.
Acrobat Reader 9 problems
I thought that there could be a conflict between Acrobat Reader 9, which I have also installed, and Acrobat Professional 9.0, so I tried to remove Acrobat Reader 9, but the patch package could not be found. I then ran the Windows Install Cleanup tool, but Acrobat Reader 9 is still on my system. I now cannot reinstall it, nor can I really remove it
I’d like to remove Acrobat Reader 9 entirely because I already have Acrobat Professional 9.0, but how?
Acrobat Professional 9.0 problems
When I try to remove Acrobat Professional 9.0 in order to re-install it from disk, I get the message that the patch package could not be found. When I insert the disk to try to repair Acrobat Professional 9.0, I get the message that the patch package could not be opened. When I try to use the Repair Acrobat Installation option in the Help menu of the program, nothing happens.
I’m hesitant to run the Windows Install Cleanup tool on Acrobat Professional 9.0 because of the problems I got with Acrobat Reader 9 after running the Windows Install Cleanup tool.
How can I re-install Acrobat Professional 9.0 from disk?

Amanda,
As Van says, yes you can have both seleced at the same time. I suspect there are other issues on your machine that are creating your problems. FWIW, I too have been running FM9 on a win7 64-bit platform with no issues.
The Roaming Profile is used typicaly with remote logins across a WAN (wide area network), however, application specific gets stored there - depending upon the application. Since you've seemed to have resolved the issue by deleting (or disabling the profile, i.e. the apps won't look there) the Roaming profile folder, it sounds like there might have been something corrupt or erroneous in the Acrobat data folders. When you installed your FM versions, did you deselect the accompanying PDFcreator option? If not and you had an existing Acrobat installation, then some items would have been overwritten, creating some issues for you.

Can you help complete the Adobe Acrobat update installation?

The Adobe Acrobat Update Installation has been going on for hours. Can you please complete the installation?

My image is a screenshot saved to my desktop.
When the install fails, this is the message I get:
"The update could not be applied because the Adobe Reader application contents were modified since the original installation.
Please reinstall Adobe Reader and check for updates again.
Error: 1301"
When this happened once before your tech had me work with the root user on my computer.
Today I went to the Error 1301 site and followed the directions: (System Preferences, Account Login, Login Options, and Join for Network Account Server; when the Directory Utility opened, I unlocked the Directory Utility window, chose Enable Root User from the Edit menu, but couldn't accomplish the next step in the directions: "Enter the root password you wish to use in both the Password and Verify fields".
tottieirene

Acrobat x pro crash after installation and running it, exit code 16,

Acrobat x pro crash after installation exit code 16
I installed Adobe acrobat X pro 10.0 trial and every time after installation and running the software it give me the following error message
Please uninstall and re install the product, if the problem still occurs contact Adobe etc….
Error code shutdown 16
I’m using window 7 ultimate 32-bit service Pack 1.
I uninstalled also the adobe reader but with no hope,
If anyone can support me with this issue I will be grateful.

Please check the solution provided under the below articles and check if that helps. Few users have resolved their issues by following it.
http://forums.adobe.com/message/4648705
Also, try running the below Microsoft fixit and check if that works.
http://go.microsoft.com/?linkid=9708107
If still same issue, follow "http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html"
[Moved the discussion to Acrobat Installation & Update Issues Forum]

Acrobat 8 unable to update windows installer errorcode 1642

I am facing a servere problem with updates to our CS3 DP installed clients as of this week and hence acrobat 8. The issue concerns both OS's Win XP pro 32 bit and Win 7 pro 64 bit. After succesfull install of CS3 DP, an update request results in a pop message:
"There are no updates available at this time.
Please note that some updates for the following products cannot be determined at this time: Adobe Updater" On the initial installe this popup is followed by a eventlog in Program eventid 1024, were the errrorcode 1642 is mentioned.
I have read posts in here concerning the error 162 and tried a clean install on a brand new workstation win7 pro 64 without Acrobat reader and only fabrik installed windows updates thus i rule out any recently Microsoft updates coursing the issue. i have tried with combitions of older Acrobat reader eg 9.1 as well as 10 all with the same result in the end "There are no updates available at this time." I haven´t tried the update to Adobe Updater to version 6.2 since it is for CS4, but i am almost certain that is this update that courses aour problems.
Any hints or suggestions are welcomed..

>> ... Acrobat v8 is no longer supported.
So: this is completely excruciating. I've got an original Acrobat 8.0.0 installation CD, genuine purchase, with 24 character registration code. It installs properly, and has done so on every new OS installation since. Up to now the update process taking me from 8.0.0 to 8.3.1 had been tedious, but it has worked.
Now, because a page in the calendar has turned, I'm stuck with 8.0.0? What a lunatic policy decision. Even if v8 was no longer supported or developed, updating to 8.3.1 shoulkd still be possible (I mean, it is necessary, if security is to ne maintained ...)
Summarising:
1) Help -> Check for Updates results in the response
"There are no updates available at this time. Please note that updates for the following products cannot be determined at this time: Adobe Updater"
2) Downloading ALL the updates 8.1.0 -> 8.1.7 -> 8.2.0 -> 8.2.6 -> 8.3.0 -> 8.3.1 from the download centre and starting at 8.1.0 yields:
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
Is there something missing between 8.0.0 off the CD and 8.1.0 off the web? I'm absolutely raging.
Fergus

I need to update illustrator, flash and after effects and I keep getting the same error 49 over and over

I need to update illustrator, flash and after effects and I keep getting the same error 49 over and over. Please help thanks!

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Acrobat 9.5.3 update installs over and over and over

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