Acrobat X Pro won't print but other applications do

I have a Samsung CLP-680ND printer running off the network. I am using iMacs OS 10.6.8.
I'm having trouble printing to this printer from Acrobat Pro, but can print perfectly well from any other application, including Acrobat Reader.
The Print dialog menu shows limited options compaired to other printer connected to my network (which print the pdfs fine) i.e. the 'print on both sides' option isn't there on this printer.
When I go to print i get the error messages 'The document could not be printed.' followed by 'There were no pages selected to print.'
This is really puzzling me, as I would of thought, if it wasn't going to work, then nothing would work, especially Acrobat Reader.
I have tried updating Acrobat, Repairing, Removing and reloading. Tried on another iMac. Connecting via direct usb. Updating all printer drivers & software. Removing all printers & reloading. And have now run out of ideas.
Any one out there having the same problem and fixed it?
Thanks

Thanks Jeff - what's strange is that I've been prompted a few times since installation to register the software, so I don't know why it would be doing that if it's already registered.
When prompted, I would follow the links to the registration information page, and then work through the registration process, and then when prompted to enter the serial code it does not accept it. I've tried the serial code that came with the license, as well as the serial codes for the individual products (Illustrator, Photoshop, etc.), and none of those were accepted by the registration form. So "registering to an account which includes your companies information would be sufficient." does not seem to be working for me, unless there is more to "including the companies information" then I've seen in the sign up pages.
To be clear, I'm not fumbling around blindly here, I've done a lot to try and register the product myself and have yet to succeed.
My questions are these (and apologies if this is not directly related to the OT), 1) is there a way to confirm the product is registered, 2) if it is not registered, what specifically do I need to tell the purchasing people to do to make sure it is registered properly, and 3) after following the process here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html - does this fix the Acrobat issue for good, or will I have to repeat this process in another 30 days? Does lack of registration potentially affect other products in the Web and Design Creative Suite?
Thanks again for the assistance, I'm hoping to get enough information to be able to give our IT folks a clear resolution to the registration issue.

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Hello Atul -
i am having similar printing issues with Acrobat 10.1.4.
in my case both PDFs made by me (from InDesign files) and other PDFs made elsewhere and sent to me are missing text when printed to paper -though they look fine both on-screen and in the preview pane, as Katy noted above.
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obvioulsy an easy work around is to just print to the other printer or use the older version of Acrobat, but my concern is more that other people may be experiencing the same issues with PDFs i send them. so if it is a problem in the way i'm generating PDFs (although, as i said, text is also missing from PDFs i have received from other people and printed) i'd like to fix it quickly, so that people trying to print my PDFs don't end up with critical content missing.
i'm on a 2008 MacBook Pro running Mac OS X Lion 10.7.5, and using the Acrobat (X Pro v 10.1.4) that came with the CS6 Design & Web Premium package - although i'm looking at it online now and it's listed as Acrobat XI Pro..
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thank you,
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Thanks Jeff - what's strange is that I've been prompted a few times since installation to register the software, so I don't know why it would be doing that if it's already registered.
When prompted, I would follow the links to the registration information page, and then work through the registration process, and then when prompted to enter the serial code it does not accept it. I've tried the serial code that came with the license, as well as the serial codes for the individual products (Illustrator, Photoshop, etc.), and none of those were accepted by the registration form. So "registering to an account which includes your companies information would be sufficient." does not seem to be working for me, unless there is more to "including the companies information" then I've seen in the sign up pages.
To be clear, I'm not fumbling around blindly here, I've done a lot to try and register the product myself and have yet to succeed.
My questions are these (and apologies if this is not directly related to the OT), 1) is there a way to confirm the product is registered, 2) if it is not registered, what specifically do I need to tell the purchasing people to do to make sure it is registered properly, and 3) after following the process here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html - does this fix the Acrobat issue for good, or will I have to repeat this process in another 30 days? Does lack of registration potentially affect other products in the Web and Design Creative Suite?
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Perfect answer. And I feel a bit dumb (should have worked it out, but still finding my way round the Mac). Many thansk for the help.
From: Test Screen Name <[email protected]>
To: John Spencer <[email protected]>
Sent: Saturday, 1 November 2014, 20:20
Subject: I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
created by Test Screen Name in Acrobat Installation & Update Issues - View the full discussionYou probably still have Adobe Reader on the system. Be sure to run Acrobat instead. Use Launch Pad. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6889718#6889718 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

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Starboard Storage Systems
Daryl W. Overholt
12303 Airport Way, Suite 230
Broomfield, Colorado 80021
(o) 720-446-5105
(m) 303-807-9332
[email protected]
www.starboardstorage.com
From: Bill@VT [email protected]
Sent: Saturday, March 16, 2013 6:38 PM
To: daryloverholt
Subject: Acrobat X Pro won't start
Re: Acrobat X Pro won't start
created by Bill@VT <http://forums.adobe.com/people/Bill%40VT> in *Acrobat
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discussion<http://forums.adobe.com/message/5154092#5154092

Acrobat X Pro won't print but other applications do

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