Acrobat X1 (Mac) Installation Problem

I just installed Acrobat X1 using my Creative Cloud subscription. Following the installation I launched Acro X1. All I got was the File menu and nothing else. After waiting several minutes I decided to Force Quit. Next, I restarted my MacBook Air and then relaunched Acro X1. Again, nothing happened. I then decided to uninstall Acro X1, thinking I'd try to re-install once more. After the uninstall I returned to Creative Cloud and clicked to Download Acro X1. When the Adobe Application Manager appeared it reported that I already had Acrobat X1 installed so, of course, I was unable to re-install as planned.
Any idea what's going on here? This is an unaspicious start for a new product like Acrobat X1.

Hey Scott,
please try to remove it from Applications -> Utilities -> Adobe Installers and see if the installation goes fine after that. BTW, what is the version of Mac OS X installed on your MacBook Air?
~Sandeep V.

Similar Messages

Wierd Mac Installer problems

Im not sure why but i cant get any .pkg files to install properly. At some point in the installation the UI becomes totally un responsive and i get the spinning beachball of death. This happens for me with various pkg files, namely the iPhone SDK installer and the Onyx installer package?
Does anyone have any ideas?

See my post with this same post date in the topic iLife '09 installation problems; run preflight script error for one possible cause of this behavior.
It also could be that you need to run the "Permissions Repair" option in Disk Utility's First Aid tab to correct some permission on a system file used during the installation procedure; that your drive's file system needs to be repaired with the "Repair Disk" option; or that the drive does not have adequate free space to complete the installation. (As a rule of thumb, try to leave 10 to 15% of the startup volume's capacity free, or at lease 5 GB over & above whatever the installer tells you is needed for the install itself.)
As a general rule, it is a good idea to quit all other applications before doing an installation that uses Apple's Installer.app, & it may be necessary to disconnect non-essential peripherals (everything except the keyboard, mouse, & monitor) & restart before doing so. You should also consider removing any hacks or uninstalling any third party "enhancers" that modify basic system behavior before doing installs, or at least making sure that the latest versions of such things are installed. (Some "enhancers," especially "Application Enhancer" -- a.k.a "APE"-- are installed by other third party products & their developers do not always make that clear, so do not assume one of these things is not on your Mac just because you have not installed it directly.)

Acrobat 9 Mac Opening Problems

Just installed Adobe 9 Pro for Mac. The only way that it opens is through an existing pdf document. Does not respond to Application Folder or Desktop icon. Recognizes printer but not scanner. Please advise

I wish I was posting an answer, but I have a similar problem except that Acrobat Pro 9.5.3 won't run at all. I did the recent update and am running Mac OS 10.4.11. Usually the installer for incomaptible updates simply won't run. This went through the complete update and now I'm left with software that's not working.

Microsoft office 2004 for mac installation problem

Hi there,
I initially download the microsoft office 2004 trial. I bought the student & teacher edition and install it in my macbook. There was a uninstall button on the trial software that I press and I don't know if that removed the trial version. The problem is "this product is license to office 2004 test drive user, my name and product ID number" are all showing initially when you press any of the office 2004 icon. Having the test drive user showing up makes me wonder if the trial version was totally deleted. If the trial version was not deleted, will it slow down the program and how can I remove it without re-installing the full version that I bought.
Any help is appreciated
thanks so much
Macbook Mac OS X (10.4.7) 60 gb harddrive & 1 gb ram
Macbook Mac OS X (10.4.7)

The uninstaller is located in the MS Office folder in the Additional Tools folder. There's also one on the Office 2004 X Installer CD.

Reader Mac installer problems

Hi there
New to the forum, just after seeing if anyone has a soloution for me:
Ive checked someonline help topics but dont seem to have found my answer and saw another discussion on here , that sounded similar, but when i clicked on it it to read the answers , it just said its been moved to another forum but with no link :/ so sorry if im reposting an existing problem .
Ok so I had Reader installed on my mac, it seems to have been constantly updating recently ...
Anyway tried to install the update but it just came up with an error 1301 or similar....
following online advice I deleted the old one , logged in as administrater to download and install the 11.0.2 update.
I run the installer but when it gets to 'running package scripts' it freezes for about 3 mins, (although say 1 min remaining) and then fails.
Ive tried restarting my machine, redownloading and stil get the same issue.
To confirm im a mac, running 10.8.2 , i have no antivirus software istalled or running and all other apps are closed.
Im logged in an admin account and trying to install for all users . ( 1 other account exists on my machine which is my main account i use)
Ive now deleted the old reader so now have nothing installed and dont seem to be able to get it back which is annoying
Any help greatly appreciated !!!

Hi,
When you are trying to install Reader XI for the second time, are you using the same user account on which Reader was previously installed? If yes, I would suggest you to create a fresh user account with admin rights and then try to install Reader XI using the account you had just created.
The problem you are facing might be due to some files *or* incorrect file permissions that are left behind from the earlier installations of Reader. Just try with the above step and update with the results.
Thanks,
Shashi

Acrobat 8 Mac have problem with comparing 2 documents!!!

Hi All,
Please help me out of some problem acrobat 8 pro.
I am using Mac pro
Mac OS X : Version 10.4.11
2 x 2.66 GHz Dual-Core Intel Xeon Processor
Memory : 6 GB
Problem: When I am comparing 2 documents with having same canvas size, the speed of tilting is not that much fast comparing acrobat 7. Is there any settings do I need to keep extra to get faster like older version?
Can somebody help about this starge problem....
KInd Regards
Janes

There is nothing you can do to change the time it takes Acrobat to compare two different documents. The good news is that Acrobat 7 will frequently work on a computer that also has Acrobat 8 on it. What is the difference of speed between the two versions on the same document? You can download an Acrobat 9 trial to see if Acrobat 9 is faster.

Microsoft Office for Mac Installation Problems

I have Office for Mac 2004, which supposedly allows 3 installations, with 3 different Installation Key Numbers. I have installed it on 2 Macs, and all is fine until I try to use both computers at the same time. Then I get a message on the Mac on which I installed it second telling me that "a copy of this programme is already open", and if I want to continue I have to close down all the Office applications on the first machine! Very frustrating! I am almost certain I used a different installation Key for the two machines but cannot find the recoed of what Key number was used. If I look in "Properties" I see that the product ID numbers are the same until the last group of digits which are different on the two machines. How can I find which installation Key numbers I used on each machine, and is there any way I can get aouns this problem. I am nervous to unistall and reinstall in case I am then not allowed to reinstall with a previously used Key!?
Thanks,
Kendrew.

Kendrew wrote:
I am nervous to unistall and reinstall in case I am then not allowed to reinstall with a previously used Key!?
Don't be nervous. It's no big deal. On one machine, run Office and make note of the Product ID in the About <app> dialog.
Now, on the other machine, delete the file at /Application/Microsoft Office 2008/Office/OfficePID.plist and at /Users/<you>/Library/Preferences/Microsoft/Office 2008/Microsoft Office Settings.plist.
The next time you run Office on the other machine, you will be able to re-enter your product key. After entering the serial number, double-check the product key with the one from the first machine. If it is the same go back and enter another serial number.

Adobe Photoshop 12 Mac, Installation problem

Hi there ! I have a Adobe Photoshop Elements bought a few days ago 12 full version in retail and this is now trying to install on my Imac. Now I am annoyed about the following problem. " This serial number for Adobe Photoshop turning 12 could not be checked out to the support. . " : After entering the serial number following message appears. Did anyone ever here have to do with this problemß

There is a German version because I'm from Germany. Excuse the typos. Here the screenshot of the error message. Could it be that the software does not communicate with Adobe , so the fault is by the Mac system? Please, i need help.

Acrobat 9 Pro installation problem

I have some problem while installing the acrobat 9 pro where download from adobe.com
While I start to install to acrobat 9 pro, then there will be a window that will count from 00.00% to 100%, right. After counting to 100%, the window will close and there is no more further action for me to choose. It seems that the install has stopped after counting to 100%. How can I solve it?

The most economical way is to return your purchase, get a refund, and then purchase the full version (somewhere?).

Acrobat x pro installation problems

Failure in the installation of Acrobat x Pro on Windows 8, please help.
Error Summary:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path .......multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path .......un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Hi Davdddd,
We are sorry for the inconvenience caused to you.
If you are trying to install using the Disc please copy all the contents of the disc on the desktop and then re initiate the installation one more time.
Before you start the installation please try to use the Adobe cleaner tool to remove the previous installation left overs. To download the Acrobat cleaner tool visit: http://labs.adobe.com/downloads/acrobatcleaner.html
Or you may try to create a new Admin Profile.
Please let me know if that helps.
Regards,
Ajlan Huda.

Acrobat X Pro Installation problem

I am upgrading from Acrobat X Standard to Acrobat X Pro. When trying to install Acrobat X Pro I get this mesasge - "Setup has determined that you already have a more functional product installed. Setup will now terminate." And it does terminate! What would be my problem? The only other Adobe programs I have installed are - Adobe Air; Adobe Flash Player 11 Active X; Adobe Flash Player 11 Plugin

Yes you should. Although if you don't have an option to uninstall in Add & Remove Programs that is going to make it much more difficult. You can try using the Acrobat Cleaner tool however located at http://labs.adobe.com/downloads/acrobatcleaner.html.
Do you use a registry cleaner or any other type of system optimization utility btw?

Adobe Premiere Pro CS5 for Mac-installation problem

I have recently bought Adobe Premiere Pro CS5 as an upgrade (for Mac) and after I enter the serial number during installation it asks me for a serial number of a qualifying product, listing three: Premiere Elements 4, 7 or 8. I only have Premiere Elements 9. I would be happy to buy the aforementioned products except several sources suggest that PE8 was never produced for Mac. Any ideas of what I can do?

Get in touch with support and they'll guide you through teh steps and provide the necessary codes.
Mylenium

Mac Installation Problem

Processor: 2.16 GHz Intel Core 2 Duo
OSX: 10.7.5
Safari: 6.0.5
When trying to install the latest version of Adobe Flash I get a General Installation Error. I uninstalled the previous version and closed safari but still not working. Any help would be greatly appreciated.
Thanks

Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_11_osx.dmg
If it won't download directly, right click and "Save as"
Mount the DMG and run the installer
If it won't run, go to: Mac HD/Library/Internet Plugins
Trash the Flash Player.plugin file from there
Go to: Mac HD/Library/Application Support/Adobe
Trash the Flash Player folder (the whole folder)
Empty the trash
Reboot
Mount the DMG and run the installer again.

Adobe Acrobat Pro 8 Installation Problem

I've had Adobe Acrobat Pro 8 running fine for several years on XP Pro. Our company rolled out upgraded hardware with a new image about a year ago, and I cannot successfully install 8 on any of the units. Most recent issue, using CD, install went up to accepting end user license. I accepted and then installation froze and I had to End Program. When I try to launch now, Getting Started splash screen comes up then program freezes and terminates. It seems like a permissions/security issue, can anybody assist?

I assume the new system is Win7 and most likely a 64-bit system. If so, you may just have to upgrade to AA XI. Folks have gotten AA8 to work on a Win7 32-bit system. You might be successful if you download the updates for AA8 and install those. I think it took at least AA8.1 to work with a 64-bit XP.

:smileymad: 8520, MAC installation Problem= .MAC Addresses no longer exist, folks!

Hi, when I intalled the software ot interface my BB with my MAC Pro it screwed everything up. In order to organize everything it asks me for my .MAC address, something which hasn't existed for years. I I can't even use one of the enw MAC addresses bacause the ".MAC" part of the address is hard-written into the form!
Also, it is now opening Entourage, instead mf my MAIL program. I have absolutely no use for this if it ins't part of a larger interface which permits me to coordinate my calendars...
How can I at least get back to zero, and preferable take advantage of the features I bought this stupid phone for?

Well, quite honesly, I don't believe Entourage is on the BlackBerry CD provided with the device. So I still don't know what all is going on.
ON your BlackBerry disc, you might have installed PocketMac?
I would recommend UNinstalling it if you did, and instead download and install a more recent version from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Entourage is akin to MS Outlook, only for the Mac. And, Entourage is a product of Microsoft as well. For issues with Entourage, I would contact or look for the Entourage user forums.
Sometime this month, rumored soon, BlackBerry will introduce it's Mac-compatible Desktop Manager application. From what I have read and heard, you will be pleased with it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Acrobat X1 (Mac) Installation Problem

Similar Messages

Maybe you are looking for