Blackberry Device Password

Hello,
I can't remember my device Password. I am on the 5th attempt and the message is stating that if I try the last attempt and miss it, it will delete all my data on my device.
How do I reset my device password?

if not on BES you cant reset it.
if on BES contact your BESAdmin to have it reset.
all info will be lost on it unless you have a back up
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Disable of Blackberry device password

Hi,
I am using blackberry curve 9320. I have locked my device with password. I know the password, but I can able to change password. I could not remove the password. I tried to unstick the enable column but it’s in hide condition.
Regards,
Arun Kumar.

Please check for the following:
Content Protection
Encryption
IT Policy
If any of those exist, then they could be the cause...for the first two, simply reverse the configuration setting (turn it OFF it is present turned ON).
For an IT Policy, you will have much more work to do if that is present, starting with a full and complete backup of your device (you can find instructions via the link in my auto-sig on this post). Once you have a full backup, then proceed with this:
KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
Afterwards, your BB will be like brand new...no added apps, no data, etc. You can then proceed to re-install your apps and restore your data. BUT --- beware...do not do a full restore from your backup. Rather, do only a selective restore of only those databases you require (Contacts, calendar, messages, etc.), specifically avoiding restoration of any databases that have anything to do with IT Policy, Enterprise, or other such things. If you restore those, you will wind up right back where you are now.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Curve 9300 Device Password

Plugged in my phone to the computer for the first time. I've fallen at the first hurdle. Device password is requested. I've tried the Blackberry ID User Name, my password, and the pin no. None of these work. What is meant by the device password, please?
pzw
Solved!
Go to Solution.

It should be the same password that you enter when you turn your phone ON or unlock the keys.
Ron
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Blackberry connect device password

I installed Blackberry connect on a nokia e61i. After enterprise activation everything was working fine till the device locked. I never was requested to set a password for it. Is their a default device connect sets ? Steve

Issue resolved, connect reset the device password to 12345

Your password has been successfully sent to your blackberry device

I cannot find it on my device. I have checked in messages and it is not there. Where else can I check?

Hello StefanieHemshall
Welcome to BlackBerry Support Forums
Are you using your Carrier or host email as your BlackBerry ID ?
Can you try those KB to see if it helps :
KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address
KB28232 :BlackBerry ID reset email is not being delivered to the associated mailbox
Or do you know the Security question that you have set during initial setup , if you can then look at this KB :
KB32414 : How to recover a BlackBerry Email account password when the password is unknown
But you can also Contact your Carrier to know if they can help you in this regard .So try it and let us know.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Upgraded Blackberry Desktop software and now it will not accept my device password. What's happened?

I've upgraded the software on my desktop and connected my Bold 9700 to my computer. It asked me for my device password but it's not accepting it. I'm up to 8/10 tries and I know I'll have issues if I keep trying. I've disconnected my bb but it is still wanting a password and not accepting it.
Also the password field on my bb is showing me the characters I'm typing in as opposed to astericks.
I don't know what is happening and I don't want to lose all my data. Help!
Solved!
Go to Solution.

I found the answer. I was entering the wrong password and not realizing it. sorry if i waster your time reading this.

Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
"This email has been automatically generated. Please do not reply to this email.
If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
Solved!
Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Installed ROVE MOBILE VIEWER: what is the device password????????????

installed the above program and when i go to hook my usb to my blackberry it asks me on this program to input the device password.....not sure what its looking for because i don't use a password on my blackberry......has anyone else used this program and what did you put?????

wpbrink wrote:
what happens in detail:     i click on the desktop icon (rove mobile viewer) and open up the program.........i then hook my usb cable up so i have communication between the laptop and the phone..........then as the program says to do i click on "start" and it then that a new box pops up and says "DEVICE PASSWORD REQUIRED"   "PLEASE ENTER YOUR DEVICE PASSWORD "
i've never ever been asked for a password even when i do a sync. so i know its the program thats asking for it..........
ok, understood.
So, in the Rove instructions... what does it say? You should create a password for the application ON the device, I suspect you have not done that?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Configuring office 365 outlook on blackberry devices

Hi,
Anyone help me to how to configure office 365 outlook on blackberry devices .
My customer is already using blackberry server for exchange 2007 .
So can i configure outlook for office 365 on existing blackberry devices or do i need to setup anything on blackberry server.

1. Remove the On Premises BB account
2. Create a user in BBCS
3. Set a Activation Password
4. Need to wait for 20 min
5. Configure the mail in BB device.
Note: Considering your mail box has been migrated and user MB in cloud.
Regards Chen V [MCTS SharePoint 2010]

How do I I get my blackberry email password sent to me?

Moved for greater exposure

Here are the steps to reset password via blackberry device..Hope this helps!
An email account password change via BlackBerry Internet Service should only be performed if the password was entered incorrectly or has been recently changed.
From the HomeScreen, press the Menu button.
Select Setup.
Select Email Settings.
If presented, enter the appropriate User nameand Password(located within the Existing UsersSection) then select Log In.
Ensure the desired email accountIs highlighted then press the Menu button.
Select Edit.
From the Passwordfield, enter the appropriate passwordthen select Save.

Controlled Access to device password - How do I disable it?

Really hoping someone can help,
I set up the controlled access to device password, however earlier today it rejected the password even though I had entered it correctly. On the last attempt it told me that failure would wipe device of all data! My network provider told me that if I entered it wrong on a final attempt it would wipe and block the phone and the only way to have phone unblocked would be to have it sent away! As a few hours had passed and I was unable to use the phone I took the chance of entering the password again and it worked.
However, when I went to disable the password it would not allow me to!
Is there any way to disable it as I mostly use my phone for business I can not afford to have it blocked and/or wiped!

Doesn't sound like it. Your employer has put that in place. You can change the password, but you cannot remove it.
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Device insists on ORIGINAL device password.

Blackberry device will not accept my password. I get a message that I cannot "sign in with a different BB ID that i HAVE to use the ORIGINAL password. I have been trying WEEKS!
I simply cannot remember the original device password.
Please help.
Regards,
Robyn

First, once a user has signed in on a device with a particular BBID, the device must be wiped before a different BBID can be used on the device.
So, to be clear, what exactly is the situation? Sounds like you are trying to use a different BBID. If that is not the situation -- say you simply changed the password -- then what are the steps that preceded the error message?
- Ira

"This email account is no longer accessible by your Blackberry device"?

Please help. I have a brand new Blackberry and got an email saying my email addy is no longer accesible by my Blackberry device, and said it's likely caused by a password change. I haven't changed any passwords.
It's telling me to login to my BlackBerry Internet service account to verify the password is correct, but I have no idea what it wants me to do. I just got it last week, and attached it to my work email addy, and until an hour ago, it worked fine.
How do I access my BlackBerry Internet Service Account, and how do I figure out how to log in from there? Was it a special account I opened? I set up my email access thru Outlook and then configured it in the BlackBerry itself.
Thanks for help!

Access the Email Setting Apps on your home screen -> login using required user name & password (if set previously) -> click email accounts -> delete the problematic mail ID and reintegrate again.
tanzim
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Z10 Device Password Reset

Problem:
Hi, while trying to change my current picture password, I had to confirm my current device password which my password is continually dubbed incorrect for both my Blackberry device and Blackberry link. I currently am unable to access my phone and files and despite being 100% certain the password I'm entering is correct (it's worked in the past), I don't want to exhaust the number of login attempts.
Problem History:
This is the second time this has happened, with all of my data being erased after the first time. I have tried resetting my password through my online profile, but the change does not affect either the phone or Link.
Is there a way I could reset my device password? Any advice would be greatly appreciated!

There is no way:
http://docs.blackberry.com/en/smartphone_users/deliverables/18577/Set_a_device_password_60_1094208_1...

HOW TO FIX YOUR BLACKBERRY: DEVICE SOFTWARE REINSTALLMENT.

All your phone truly needs is its software updating. I believe that sometimes certain software versions just stop working or become incompatible in some way or another because they are too 'old', and this incompatibility particularly affects Blackberry Messenger or receiving incoming emails. I worked out how to fix my own Blackberry Curve 8520, without having to ask anyone for help, particularly my carrier service (Orange - as I believe that they are as clueless as we are!). In short terms, you need to replace your device's software completely, and this may take a while, but it is definitely worth it!
This is how I fixed mine :
1) Have your USB lead ready to connect your phone to your laptop, or Mac (but do not connect your phone via the USB to the laptop until after step 3.)
2) In order to manually reinstall the latest software - even if you have the latest software, this shall work - you have to download the 'Desktop For Blackberry' program onto your laptop, or Mac. Click the following link in order to download and install this program -
http://www.us.blackberry.com/apps-software/desktop/ -
(for laptops only, to download this program for Macs, go to the blackberry website and find the program, it gives you the link for Mac download separately).
3) Ensure that you have fully installed the 'Desktop For Blackberry' program on your laptop, or Mac, and then proceed to set up your phone with this program by connecting your phone to your laptop, or Mac, via the USB cable. It should then prompt you to enter your devices security password. From here, you should be able to access your phone via your laptop.
4) Once 'Desktop For Blackberry' is fully set up and synced with your Blackberry device, the next major step is to install the latest software update for your device (even if you have the latest software, reinstalling it should work). Follow the following link in order to download the latest software version via 'Desktop For Blackberry' -
http://us.blackberry.com/apps-software/devices/
- (If you are viewing this message a few weeks or months later, when you follow this link, ensure that this is the LATEST software available. If it isn't, the latest software shall be on the left of the screen when the link is clicked on.)
This should, again, prompt you to enter your device security password on 'Desktop For Blackberry', and then follow the next few steps to fully install the latest software onto your Blackberry Device.
NB; DO NOT DISCONNECT OR LET YOUR LAPTOP, OR MAC, LOSE POWER DURING THIS PROCESS, OTHERWISE THIS MAY LRENDER YOUR DEVICE COMPLETELY DISABLED.
NB2; THIS PROCESS IS NOT A QUICK FIXX, IT MAY TAKE UP TO AN HOUR, OR MORE, FOR THE PROCESS TO COMPLETE ITSELF.
LET ME KNOW IF THIS WORKS, KUDOS PLEASE AND LEAVE ANY COMMENTS OR QUERIES !!

Hey I tried that before and it work but yesterday I was using my phone while talking to someone so I rest it down on a table then phone screen went black n when I press it it never responded so I need normal procedure by taking out the battery it load up then froze coming to the end of the loading bar it froze again I waited for a while took out the battery waited for 5 minis same thing I waited for 10 minis same thing so I waited 30 minis or more same thing
I left on with froze for the whole night same thing...what else can I do need help ASAP got so many important information on there already missed out and important program this morning because of that

Blackberry Device Password

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