Cannot Connect Printer Driver

In our Network Connect HP Laserjet 1320 printer to windows 7 proffesional computer.Some Users can print documents and sometimes cannot pinting.when we connect to the printer these messeges are arise.but some computers can print.I want to know what is the issue and what is the soulution for this??? Please reply me

Hello SHONAR, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues using your printer. I would like to help with that today.
I would recommend downloading and running the HP Print and Scan Doctor.
I would love to try and help you further, but I do need a little information on your printer first. I am linking an few HP Support document below that will show you how to find your product number. With this information, we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Cannot update printer driver on client computers

Hi all,
we are migrating users and computers from one domain (DomainA) to another one (DomainB). All was working fine: bidirectional trusts is created, all users and computer are migrated but the printer server still exists in DomainA and is being used. All
45 printers are Canon models: Canon IR2525i and Canon IRC2030i. Also, Domain A print server is the last DC at domainA and is running Windows 2008 R2. Domain B DCs are running Windows 2003 SP2
All users could print ... but yesterday a workmate tried to install a new printer (Canon iR ADV C2230), so he decided to install its driver. After that, all Windows 7 users were unable to print (there are some XP computer but they can print) because all
Canon printers show a 'Driver update needed' message with privilege prompt, but users cannot update because they're non-admin users.
We're using GPO & GPP for printer deployment. I've tried to use 'Point and print restrictions' as I could read at http://technet.microsoft.com/en-us/library/cc753269.aspx. First I disabled Point and print restrictions... the same result. After that,
I tried to enable it and set as trusted server the DomainA print server and not showing warning or elevation prompt when connecting or updating driver... same result.
Also, I tried to set GPO policy for user permission 'Devices: prevent users from installing printer drivers' to Disabled. and using GPP adding a common group for migrated users to local advanced users group.... same result.
The last attempt was, using GPP printer deployment, set 'Replace' instead of 'Update' a printer, but after GPUPDATE /FORCE I can see the modified printer dissapears, but not returns. At event viewer I can see 0x80070bcb error : The specified printer driver
was not found in the sistem and needs to be downloaded
Any idea what else can I do? If I set admin user at privilege prompt drivers are installed succesfully, but is not a solutions because there is a lot of clients :(
Thanks in advanced

Hi SalvaG,
Thanks for sharing your solution in the forum. We really appreciate your time and efforts.
Best regards,
Justin Gu

Cannot connect printer (F4580) to router

Good evening,
I just bought my printer and I am having the hardest trouble connecting it to my router (Linksys WRT150N). When I try to set it up, I follow the instructions but the result is always the same! It says that the printer cannot connect to the router and it asks me if the SSID it correct, which it is! What can I do?

Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
What operating system?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Cannot connect network drives through network switch

macmini cannot see network drives connected to airport extreme. Network drives are connected through dlink 48 port 1 gig switch.How can
I edit airport extreme to see these drives?

The switch will be unlikely to have anything to do with the problem.. but bypass it and see.. plug a laptop or something directly into the extreme.. do the disks now show up?? If not the Extreme setup is wrong.. if they do and you can transfer files.. something is odd with the switch and you will need to work with dlink to figure if it is blocking some protocol.. Tell us how this test works out.. you can force the mac to use SMB by manually mounting the drive.. No switch is going to block SMB.
Do the external drives show up on the extreme in the airport utility?
Have you turned on file sharing?
Make sure in finder preferences you have enabled network drives.
No go, are the drives formatted correctly.. they must be HFS+ or FAT32 format..
I used to say GUID partitioned but not sure now..

Cannot install printer driver powerpc no longer supported, but works on older mac

Since I use the same driver on an old Mac Book Air, which had a Lion upgrade put on it, whats the problem?
Yes I have a Dell 3115cn printer, which I use on PC's and My Mac Book Air. The Air was upgraded to Lion and works fine with this printer... All is well
So I buy another MAC Book air, which has Lion pre installed on it. Used migration assistant to copy Mac, but failed. Could not log into main user, FileVault problem. So start with a new user on new mac. Shame.
So I go to install the DELL 3115cn driver and I get the message "You can't open the application Dell 3115cn Installer because PowerPC applications are no longer supported". Which I under stand what it means, but the same driver works fine on the other Lion machine.
Does anyone know if I can by pass this validation? surly the message is completely wrong, else it would not work on my older mac (with lion installed)
May be only the installer is PowerPC stuff. In which case does anyone know how to copy the Printer driver of the older mac. Is that possible?

samfromwisbech wrote:
Since I use the same driver on an old Mac Book Air, which had a Lion upgrade put on it, whats the problem?
Yes I have a Dell 3115cn printer,
So I go to install the DELL 3115cn driver and I get the message "You can't open the application Dell 3115cn Installer because PowerPC applications are no longer supported".
Hello,
the problem is not the printer driver that does not work in Lion, the problem is the installer application which seems to be a PPC based application.
Eventually you may just copy the DELL printer driver itself from the working Air to the system in question.
You will find the appropriate folder (Printers) either in the user's Library or the systems library, depending of the former DELL installation method of the driver.
There will be a subfolder named DELL
As both library's are hidden in Lion you have to use "go to" -> "go to folder" from the menue bar to access the library's.
Lupunus

Cannot get printer driver to install on Satellite Pro C660

tried to install epson rx560 printer (windows 7 64-bit) driver on satellite pro c660 but it fails epson told me to consult a technician as the printer driver is fine
Any help would be gratefully recieved

I dont think that this is a notebook issue.
In my opinion you should visit and check the Epson support page:
http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-RX560/Drivers-Support

Cannot load printer driver -- direct USB to HP Laserjet 1020. OSX finds the printer, but "Print Using" will not accept the driver. I downloaded from HP, installed the DMG and PKG. Things looks OK, but Print Using: won't accept the driver. Please help !

Sorry for the long title -- I am new to this forum.
This should be SIMPLE -- just trying to get old Mac G4 desktop to print on directly attached (USB) HP Laserjet 1020.
Several online sources say the HP drivers for Laserjet 1022 work fine ...
I deleted all printers, installed the HP drivers (all prompts indicate it is installed fine), re-connected the printer by USB. OSX recognizes the printer and auto-populates its name in the Name: box, puts "desktop" in the Location: field ... and the Print Using: field is gray, saying "Please select a driver or printer model"
I click the arrow to expand options, choose Other ... and get a selection box for identifying the driver. I open the folder with the PKG file and click it ... and then find myself back at the printer setup with the the Print Using: field still gray, and still saying "Please select a driver or printer model."
I have tried this process a half-dozen times with re-starts in between --- cannot get past this sticking point -- aargh !
Any advice would be welcome. Thank you !

Hi, no apologies needed, the new forums are the worst iteration so far!
Anyway, getting old here, but I think I have an hp 1022 at work that works fine in 10.3, 10.4, & 10.5.
Try this & let us know the outcome...
Safe Boot , (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
Might try Printer Setup Repair 5.1...
http://www.fixamac.net/software/index.html
Reboot & try setup again.

Cannot connect printer to iMac using USB - Help!

We have just bought a new Canon pixma pro 9500 mark II printer & it just will not show up in the print & fax preferences or add printer dialog boxes. I am running OS X v10.6 & have just completely erased the hard drive & started from scratch after numerous upgrades of printer drivers & updates for Mac OS X. I am now running the latest 10.6.8 after installing the MacOSXUpdCombo10.6.8.dmg v 1.1 & also I have installed the latest canon printer drivers but still nothing. I don't know what else I can do, the printer works off a pc using the same usb cable & even connects to an old macbook pro. Also the old macbook pro had a generic printer in the preferences whereas this iMac has nothing, which makes me think its a mac problem, I have attached a screenshot to show how the printers are installed in the Library but nothing is showing up in the preferences.
Also i have contacted Canon & they were no help at all. If anyone can help I'd really appreciate it!
Thanks

You tried clicking the ⊞ Add button in the Print and Fax Preference...?
If so and your still getting nothing, then perhaps your USB port overload protection is tripped. Try testing another USB device on that port or try the printer on a different port.
If you find that some or all of your USB ports are not working,
Reset the SMC, as per > Resetting the System Management Controller
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
Then reconnect the Printer and try again.

Cannot connect to drive in airport extreme

by mistake I click on disconnect on the airport capsule.. and the button Connect As... is not working.
cannot access my files.

Restart your Mac.

Cannot connect 8500a to wireless network

i input the mac address during wireless network install but cannot connect printer to network

Do you have MAC filtering enabled? The printer will not like it plus it is not in the least a security measure. I recommend disabling MAC filtering and just set the encryption to WPA2 with a strong, 13+ character, passphrase.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can I connect a drive via eSata/USB to one connected to MBP via FW800?

I have a drive that only has USB/eSata (Drive 1). I have another drive (Drive 2) that's got USB, eSata, and FW800... it's currently connected to my MBP via FW800.
Is the following possible?
Drive1===>USB/eSATA===>Drive2===>FW800===>MBP
The purpose of Drive1 is only to back up the contents of Drive2, I do not need to transfer anything directly from the MBP to Drive1.
Questions:
1) Is this possible without errors?
2) If so, what performance can I expect?
3) Which is safer/better, using USB or using eSata?

No. Although drive enclosures may have pass-through ports they are for daisy-chaining via the same port. Also, you cannot connect the drive by more than one port at a time without causing a potential dangerous condition for the drive. However, you can connect separate drives by separate ports. That is you can have one drive connected by FW, another via USB, and still a third by eSATA (if you have the requisite ExpressCard/34 card.)
Which is better? From fastest to slowest; eSATA, FW800, FW400, USB 2.0, USB 1.1.
The ideal method for accomplishing you stated goal is to get a two drive enclosure populated with two identical drives. Use Disk Utility to create a mirrored RAID array. What ever is saved to the array volume is mirrored on both drives automatically. The array should not be used as a startup volume, but it can be used to backup a startup volume.

ENABLE TO CONNECT PRINTER YTO NETWORK

cannot connect printer to network

Hello Zentile,
I'm sorry to hear that you are having an issue but i'll need some more information to get that printer connected.
1. What type of printer do you have?
2. Are you using web services? if not you may want to re post your question on the "Other printing questions" forums or visit "Hp Support" which will have the printer manual for better results as these forums relate more to iPrint,ePrint, Print Apps, Google Cloud Print and other web services.
3. Is there an error message causing the issue?
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
(Although I am employed by HP, I am speaking for myself and not for HP)

HT1341 I have a new mac pro with Mountain Lion 10.8.1 but cannot connect to my Canon 6000B printer and can't find a driver download on the net - can anyone help on this?

I have a new mac powerbook pro OS X 10.8.1 and cannot connect to my canon 6000B printer - the printer appears in the printer list but will not install and I can't find a driver on the net - does anyone know what the solution is?

dino1335 wrote:
Thanks for getting back. I need help here
1 What do you mean by System Information? Is that System Preferences?
System Information is located in Applications > Utilities. It shows lots of information about your Mac, including information about the printer queues.
dino1335 wrote:
2 When I go to System Preferences and click on the printer LBP6000/LBP6018 there is no information in that window about the URI if I click Open Print Queue there is no information other than the ID of the printer
In previous versions of OS X you did see this information via the Options & Supplies pane for the selected printer in Print & Scan. But with 10.8 this information was removed so know you need to use System Information > Printers to see information about an installed printer.
dino1335 wrote:
3 If I print a document it just goes to print (it goes through the printer but no information is printed on the paper) there is no print cue so I don't know where to find the information on the URI or what I am supposed to copy
I believe that the document does not print because the print queue has not been created correctly. The CAPT driver requires a specific queue name and if the queue name is wrong then you will not be able to print.
dino1335 wrote:
FYI I also have a MacBook Pro (old) with Leopard which I also print to the same printer on and there isn't a problem with that just with this new MacPro which has Lion installed
Not surprised to read that. Mtn Lion has caused some issues for owners of CAPT printers, especially if they upgraded to 10.8 from 10.7 or 10.6.
Since you mention the ability to print on 10.5, I just want to check that you are physically moving the USB cable connected to the LBP from the 10.5 Mac to the 10.8 Mac, rather than sharing the printer from one Mac to the other. Because if you are sharing the printer from the 10.5 to the 10.8 Mac then this can be a cause of your current issue. The CAPT driver does not work when it is being shared to other Mac's.

Windows 7 64 bit / Server 2012 R2 GUI - Type 4 Print Driver error "Cannot connect to the Printer" 0x00000002

Hello, We have multiple Server 2003 Print server and are working on testing a Server 2012 print server. We have run into an issue where a PRINTER (type 4, normal) works with our Windows 7 32 bit clients, Windows 8.1 64 bit clients and the
2012 R2 server, but when trying to install to a windows 7 64 bit clients using \\SERVER\PRINTER we are getting the above message. (The printer is not offered currently in the directory).
I have been scouring the Google and Bing and have yet to find a satisfactory description that matches this issue. Nor have I found other information that resolve this issue. Like, blaming this on the spooler or DLL fixes or Reg hacks (applied
on the client side).
Specifically, we have used the native 2012 R2 drivers "Ricoh Class Driver", "HP LaserJet 4240 PCL6 Class Driver" and "Xerox Phaser 6120 Class Driver"
If I use a Type 3 driver from Xerox I am able to print from the Windows 7 64 bit client to the print device, but I was hoping to get all of my clients onto 1 driver. I understand that I might be able to use some sort of WMI filtering in our GPO
deployments for the Windows 7 64 bit clients when we go live but this sort of <gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="55af8faf-887d-4ea5-9032-7c14b199df0f" id="db4a1e65-db1b-4c94-bd84-20ffc96288ce">henky</gs>.
Please, provide some knowledge. Either a solution to this issue or acknowledgement that separate driver will be required. Thank You!!!!!

Hi,
Firstly, please run this "Fix It" tool (Full mode) to reset the print splooer and driver:
You experience Print Spooler error messages after installing or upgrading a Third-Party print driver
http://support.microsoft.com/kb/2793718
And then follow this guide:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2012/A_11509-Windows-2012-server-setup-print-server-for-both-32bit-64bit-OS-clients-how-to.html
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Karen Hu
TechNet Community Support

HP ENVY 4500 Printer "Error. Cannot connect to Server"

Hey everybody,
I work in IT and have a client that recently purchased a HP Envy 4500 all-in-one. She called me to install it for her and I got it set up with no problems. After a few days she told me that her printer wouldn't scan. It was giving her this error message;
"Error. Cannot connect to Server. Check Server name and address."
She has this computer connected via USB and I have already reinstalled the driver and ran the HP Print and Scan Doctor with no success. I have tried a lot of other solutions that people have been posting with the same issue but none have worked. This has become a huge issue and I don't see HP trying to find a solution. If no soultion will fix this, then I will be returning this printer for her and getting something that works.
Any help would be greatly appreciated,
bbritt91

Hi bbritt91,
Welcome to the HP Support Forums. I understand that you are getting a connection error message when trying to use the scan to email feature of your Envy 4500 printer.
To be able to use the scan to email feature the printer must be setup with web services which requires the printer to be connected to your wireless network with an active internet connection. I have included the Getting Started with ePrint document for reference.
If the printer has been setup with a wireless connection, please set a manual IP address and manual DNS server for the printer. I have included a link to another post with the steps, including screen shots, on how to do this. Please don’t worry that the screen shots are for a Photosmart 7510, the steps are the same.
Please let me know how it goes.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Cannot Connect Printer Driver

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