Cannot shut down due to system preferences canceled shutdown

iCloud pop up is asking me "do you want to keep a copy of your iCloud contacts on this Mac? The buttons to delete from Mac or keep contacts doesn't work and I cannot shut dialogue box. Tried shutdown of computer but received message that "the application system preferences annealed shut down" any ideas?

Meant to say "the application system preferences canceled shut down"

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Cannot shut down due to system preferences canceled shutdown

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