Devices showing not managed by Campus Manager

Hi,
We are using Campus Manager 5.2 with LMS 3.2. We have 100 devices and all 100 devices has been successfully discovered in Common services in all 100 devices are showing in DCR.
When we check in RME we have found all 100 devices over there.
But, in Campus Manager we got only 95 devices. out of 88 WS-C2960G-24TC-L 5 switches are not showing in Campus manager. we have added the same manully ( manually included & Ecluded all 5 devices in Campus manager) and start the data collection, but no result.
After data collection it is showing not managed by Campus Manager when we check ( Show all Included devices option).
Kindly help us to rectify the issue.

Another suggestion is to upgrade to Campus 5.2.1. There were bugs with 5.2 where Data Collection did not complete successfully. After upgrade, reinitialize the ANI database with the command:
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI

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Ciscoworks: Device not appearing in Campus Manager

Hello,
I have added 3 new devices in CS and then create a group in RME then add the 3 devices in this group. Then I have run the credential check added devices in inventory and backup the configuration successfully.
Problem:
These devices are not appearing in the CM, In can see a new group but when I generate a User Tracking Report in Campus Manager, I am getting a popup saying "no end host found"
Device type are one 3750g-24ts switch and two 2611 routers.
I have restarted the services twice via net stop crmdmgtd; net start crmdmgtd, but no gain.
Please guide me that how I can make the devices appear in CM, there are many other devices already exist in CM. Also we only add devices manually, bot via discovery.
I am using
LMS: 3.2
CM: 5.2.1
RME: 4.3.1

I have run the Data Collection in Campus Manager 3 times but still unable to see the 3 devices in campus manager.
Also it seems that CM is talking with CS as for trial I have deleted 1 switch from CS and it also get deleted in CM & RME
Please advise any other solution.

Cisco Unified Operation Manager: can not see the Campus manager

Dear all,
I have installed the CUOM to manage my IPT system. I have successfully installed without any errors. The system now can detect all IPT system components but I have a problem. From the Tool on Service Level View, I only the option for Alert History and can not see the option for Campus manager to customize the topology (like the tool on Ciscoworks LMS).
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thank you .

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Device will not join in Profile Manager

Forgive me, as I could be being very silly. But really would appreciate some help here.
I am attempting after installing Mavericks Server to join a device (iMac intel, running OSX Mavericks) via profile manager.
Everytime I go to myserver/mydevices on the iMac I install the trust profile and then I click the blue Enroll button. However, this is where the issue arises. The device will only appear in Profile Manager as a Placeholder - it will pick up the name of the iMac and it's serial number, but it will only be a placeholder not a fully managed device (I do not get the options in myserver/mydevices to wipe or lock etc. and the device will not appear in there). I am logging into the local admin account of the iMac - and have also tried it as a network account. STILL don't work.
Could anyone shed some light on what the issue could be here?
The host machine will join fine (I did this as a test).
Thanks in anticipation! This is a niggly issue which is driving me MAD!

Hello,
I know how it feels, this piece of crap was driving me MAD too.
I had the same problem then you, the only way I found is to reinstall a clean copy of Mavericks with server.app and restart the whole thing. For an unknown reason, i can now enroll my devices and manage them.
Good luck and have a nice day, and dont get crazy with this ****, it isnt worth it.
Pierre

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Unexpected Campus Manager Behaviour

Hi all,
I recently installed LMS 3.2 (and the latest updates for CM, RME and HUM) and am experiencing some really strange behaviour in Campus Manager.
After running a data acquisition job, the campus manager portal lists 41 devices (as expected), and I see a number of Best Practice Deviations, etc.
When I click on the Best Practice Deviations, it generates the details in the report as expected, however, when I click on the number of devices (the hyperlink in the main CM portal page) I get the message below:
No devices managed in Campus Manager. Run Data Collection and launch again.
I imported the list of devices from our ACS database into DCR successfully and verified all the connectivity through RME (I'm getting good config backups so I know the DCR objects and credentials are correct), and the deviations and discrepancies reports work properly, however, I'm a little confused as to what I missed in terms of telling CM WHICH devices to manage?
In the device selection, I have it set to Auto Mode, and have selected "All Devices".
However when I go to the "Include Devices" section, all of the groups are empty. Even if I click on "All Devices" the number of selected devices shown is always zero. (ie: it's like CM doesn't see ANY devices in the DCR)
But really strange is when I go to the "Excluded Devices" and click on "All Devices", it shows the 41 devices in the selected list??
I thought I'd pose the question here before getting TAC involved, thanks in advance for any insight you can provide!

Ok Joe, a fresh install on a Wins2K3 server netted me the exact same result.
ANI logs are attached.
Here's the steps I followed for the install:
1. Install OS and apply all Windows updates.
2. Install LMS and reboot as required.
3. Install Campus Manager 5.2.1 Update
4. Install RME 4.3.1 Update
5. Install HUM 1.2.1 Update
6. Install CSCta13528-1.0 patch for CiscoView
7. Reboot server
8. Log into LMS Portal as admin, run Server Setup through Workflows
    8.1 Create new system identity (to be used for ACS integration later)
    8.2. Setup Device Credential Sets / Policies
    8.3. Import devices from Remote NMS (ACS)
    8.4 Allocate device to CM, RME, DFM, IPM
    8.5 Skip ACS Mode Change (Planned on doing this later)
    8.5 Finish Server Setup
9. Access DCR from Common Services and delete 2 device entries (there are 2 devices in ACS DB that have AAA entries for both RADIUS and TACACS, "SEC-AP-G_RADIUS / "SEC-AP-G_TACACS" so I delete the RADIUS objects from DCR)
10. Rename 2 devices in DCR (delete the "_TACACS" from the display name)
11. Access Campus Manager, try to run Data Collection, task starts/stops immediately (maybe a second or two)
12. Click on the "5 Devices" in the result column and get the message that there are no devices managed by Campus Manager.
Logs are attached, please feel free to comment if my steps above are incorrect.

Campus manager 5.0.6 bug

Hello,
I'm hitting bug CSCtd49439 detailed below after i upgraded my campus manager to 5.0.6. the workaround didn't work in my case and i need the patch without opening a tac case, where can I find it???
Regards
Data Collection never completes, and UT acquisition cannot run
Symptom:
Campus Manager Data Collection does not stop. It is reported as always
running in
Topology Services. Additionally, User Tracking acquisition does not run due
to XML files
being written.
Conditions:
This will occur if there are any standalone Access Points being managed by
Campus
Manager. Other devices can also cause this (e.g. old 1200 series switches).
Workaround:
Filter out standalone Access Points and other affected devices from Campus
Data Collection
under Campus Manager > Administration > Data Collection > Exclude Devices.
A patch is available by contacting TAC.

"I understand I have to open a tac case to get it but the problem is that; being Cisco Gold Partners, my company has a limit on the numbers of tac cases to be opened and there are lots of patches and software that is only available through tac? can I unsertand why? IS this a Cisco Policy?"
Yes, it is and this is an old discussion with Cisco and I stopped it sometimes in the past; The only argument for you might be - "it is the same for all Cisco partners...."
It has some aspects, I am not sure if Cisco is aware about..
See this situation:
If you have an issue discussing it here on the forum e.g. with jclarke and it reveals to be a LMS bug and jclarke writes a patch for it, it is clear to open a TAC Service Request to get the patch (the patch is not tested yet and TAC needs to have the possibility to keep at least a statistical logging about the issues).
But know the ridiculous part starts - the case will get accounted against your account because the bug ID yet exists. edit: Only Bug IDs generated during the follow-up of a case won't get accounted. Only if a NEW Bug ID is generated during the follow-up of a Service Request will result in the fact that the SR is not accounted. So beside the fact that you have to deal with parts of LMS which are not working you receicve a kind of penaltiy for helping in making LMS functioning correct....
Once, I stopped informing Cisco about the issues I have found within LMS because of this penalty, but when jclarke started in this forum it was worth again announcing them and discussing those things...- because there is real help and a prospective solution
But I think it is somewhat embarrasing for Cisco to put an imposition on people/companies who found bugs instead of giving somekind of reward or only a short "Thank you...."
Nachricht geändert durch mermel

LMS Campus Manager User Tracking and LLDP

I haven't been able to find a definitive answer on whether User Tracking can complete its
discovery using LLDP (802.1AB) instead of CDP. My WAN provider only supports LLDP.
If anyone has successfully used LLDP for this purpose I'd appreciate a reply - otherwise I'll have to head to the lab.
Thank you....William

No, LLDP is not supported by Campus Manager. Only CDP is supported.

Campus Manager states devices "not managed"

Hi, I have the following ciscoworks installation:
LMS 3.1.1 and Campus Manager 5.0.5
I have disabled auto mode and manually included my devices which are all in the DCR, i've also checked all the device snmp credentials. After performing a data collection most devices still show up as not managed. Of several 6500's and 7200's only 1 is showing as managed. What can I do to fix this? thx
P.S the abovementioned devices are in my include list. They are not in the exclude list

It could be that Data Collection is not completing properly. Post the ani.log after running a Data Collection.

Campus Manager Device Not managed

Dear *,
I have LMS 3.2 and on my campus manager device is showing not managed. I excluded the devices and included is again and and did data collection and still the same. I even deleted it from Common Services, re-discovered it and included in CM but still the same. Any help please. This device was fine before.
Thanks
Aamir

1. Post screen shot of error.
2. What kind of device is it?
3. Is this LMS installation being managed locally or by ACS?

LMS 3.2. Campus Manager (5.2.1) and some devices in "Not Managed" state

Hi:
I have enabled auto mode and manually included but when I run a data collection some devices don't take part in the process. When I click in show included devices I can see 13 devices in Not Managed state, include C2950G and C2960S . But 3 sets of C2950G can be managed . What is this? How can I fix it?
I attach ani.log file
Thanks

Try to remove the Auto-sync mode and try to add those 13 devices manually and run Data Collection and check if they get added.
-Thanks
Vinod

A device which is not part of this management group has attempted to access this Health Service.

Has anyone found an answer to this yet? I have uninstalled/reinstalled the agents both manually and through the push. Rebooted the client, rebooted the sce server. Forced the group policy to reapply, forced the health agent to /reportnow and I still get the error. The client shows up under the agent managed section but under the health state column it shows not monitored. The clients can ping the SCE server by FQDN and RDP to it as well so name resolution is working fine.
On the the SCE server I get this in the log
Event Type: Information
Event Source: OpsMgr Connector
Event Category: None
Event ID: 20000
Date:  6/25/2009
Time:  10:09:40 AM
User:  N/A
Computer: *******
Description:
A device which is not part of this management group has attempted to access this Health Service.
Requesting Device Name : *****
And this
Event Type:            Information
Event Source:           OpsMgr Connector
Event Category:       None
Event ID: 21042
Date:                        6/25/2009
Time:                       10:25:14 AM
User:                        N/A
Computer:                ***********
Description:
Operations Manager has discarded 1 items in management group Servername_MG, which came from $$ROOT$$. These items have been discarded because no valid route exists at this time. This can happen when new devices are added to the topology but the complete topology has not been distributed yet. The discarded items will be regenerated.
On the client I get
Event Type: Error
Event Source: OpsMgr Connector
Event Category: None
Event ID: 20070
Date:  06/25/2009
Time:  10:06:13 AM
User:  N/A
Computer: ******
Description:
The OpsMgr Connector connected to ****** but the connection was closed immediately after authentication occured. The most likely cause of this error is that the agent is not authorized to communicate with the server, or the server has not received configuration. Check the event log on the server for the presence of 20000 events, indicating that agents which are not approved are attempting to connect.
And this as well
Event Type:            Error
Event Source:           OpsMgr Connector
Event Category:       None
Event ID: 21016
Date:                        06/25/2009
Time:                       10:06:18 AM
User:                        N/A
Computer:                ******
Description:
OpsMgr was unable to set up a communications channel to **** and there are no failover hosts. Communication will resume when ******* is both available and allows communication from this computer.
And this
OpsMgr has no configuration for management group Servername_MG and is requesting new configuration from the Configuration Service.

Hey Nathan,
Yea I have sent the script to eveyone that has aked for it. I dont know if its helped anybody else as none has given me any feedback either way.
I guess I can post it here for everyone to use.
Please keep in mind that if you use this script from MS its at your own risk, If your DB blows up, massive catastrophic failure ensues and so forth ITS YOUR OWN FAULT. MAKE SURE YOU HAVE GOOD BACKUPS
Step 1) Run this against your SCE 2007 DB
DECLARE @BaseManagedEntityInternalId int
DECLARE @BaseManagedEntityId uniqueidentifier
DECLARE @ViewName sysname
DECLARE @Statement nvarchar(max)
SET @BaseManagedEntityInternalId = 0
WHILE EXISTS (SELECT * FROM BaseManagedEntity WHERE (BaseManagedEntityInternalId >
@BaseManagedEntityInternalId))
BEGIN
SELECT TOP 1
@BaseManagedEntityInternalId = bme.BaseManagedEntityInternalId
,@BaseManagedEntityId = bme.BaseManagedEntityId
,@ViewName = met.ManagedTypeViewName
FROM BaseManagedEntity bme
JOIN ManagedType met ON (bme.BaseManagedTypeId = met.ManagedTypeId)
WHERE (bme.BaseManagedEntityInternalId > @BaseManagedEntityInternalId)
AND (bme.IsDeleted = 0)
ORDER BY BaseManagedEntityInternalId
SELECT @Statement = 'IF NOT EXISTS (SELECT * FROM ' + QUOTENAME(@ViewName) + '
WHERE BaseManagedEntityId = ''' + CAST(@BaseManagedEntityId AS varchar(50)) + ''')
PRINT ''' + CAST(@BaseManagedEntityId AS varchar(50)) + ' ' + @ViewName + ''''
EXECUTE(@Statement)
END
STEP 2)
If your problem was the same a mine you should get some GUID’s returned. (For example 93790c0B-09C4-3A4D-CE72-F4E3Dd917D78 MTV_DeploymentSettings)
Using the GUID that we got in the output file
Execute the below given query:
==========================
select fullname
from basemanagedentity
where basemanagedentityid = ‘<GUID>’
==========================
Verify that the device or the object mentioned in the above output is not displayed in Operations console.
Only in case if the object is not displayed then use the below given query to delete it from database.
==========================
update basemanagedentity
set isdeleted = 1
where basemanagedentityid = ‘<GUID>’
==========================
Before executing the above query please ensure that you have the backup of the database. Also note that you need to run the above said query only incase if you do not see the object in the Operations console.
After executing this query, run this stored procedure:
==========================
exec p_Detectandfixinstancespaceinconsistencies
==========================
Once it is done:
> Stop all the three OpsMgr services: health, Config and SDK on Management Server
> Cleared the health service state folder.
> Start all the three OpsMgr services: SDK, Config, and health on Management Server.
> Wait for 30 minutes and see if the agents start getting monitored.
I hope this helps everyone

Window server 2008 r2 error show "stop :- c00002e3 security account manager initialization failed because of the for A DIVICE ATTACHED to the system is not funcation"

Hi All
Please help
my server not working showing display error window server 2008 r2 error show "stop :- c00002e3 security account manager initialization failed because of the for A DIVICE ATTACHED to the system is not funcation"
Please help me how to resolve this issue ???
thnaks !!!

Hi,
If there is any external device plug into your computer, please unplug it and restart the Server.
You can also test the issue in Safe mode.
If it can boot into Safe mode, please update any driver has yellow warning on it, also check if the dump file is existing under %SystemRoot%\, if so, please help to post back for our research.
Kate Li
TechNet Community Support

FWSM missing under Campus Manager Device Management

Hello everyone,
We are running LMS 3.2 with CM, CS, RME, etc. patched to the latest release.
Under Campus Manager -> Admin -> Data Collection -> Device Management -> Include Devices, all available devices have been added. However, our Firewall Service Module (and some other ones) are missing from the list of included devices.
The FWSM is listed under DCR and RME though. It passes and runs inventory collections and SNMP credential checks. The FWSM is running code version 4.1(1).
Is this normal behavior or should it be possible to add it to the list in CM?
Thank you.

Yes, this is expected. Campus Manager does not support firewall devices like the FWSM, PIX, and ASA as they do not support CDP.

Devices showing not managed by Campus Manager

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