Don't die after your billing cycle ends cause they will still charge for the following month
My husband passed away on Thanksgiving day but becaude my billing cycle ended on the 20th, Verizon is charging me $30 for the next month even tho I cancelled his phone. thanks for the compassion
I'm very sorry for your loss.
Yes, that's the way it works.
Best wishes to you.
Similar Messages
-
How do I reconfigure Mail to the new settings required by Verizon. If I don't comply by Sept. 2013, my mail service will be interrupted.
The following is the message that I received from Verizon:
Please update your POP email application’s inbound and outbound server settings as soon as possible to match the new settings below:
Server Current Setting New Setting SSL Enabled Port
POP3 Server incoming.verizon.net pop.verizon.net YES 995
SMTP Server outgoing.verizon.net smtp.verizon.net YES 465
TIPS: Depending on your email application, you may need to turn off Secure Password Authentication and, if applicable, make sure your Authentication method is set to “Password” or “Normal password.” In addition, you may need to restart your device for these new settings to take effect and for your email to continue working properly.On 10.7 (most any other versions should be similar) Mail > Preferences > Accounts > select account > Account Information, and confirm that the Account Type at the top is POP.
If it's currently working and is shown as an IMAP account, then please stop now, and reply back here with that detail.
If the account is shown as a POP account, then update the incoming (receive-path) mail server to match Verizon's message if your current settings show a different mail server, then select the Advanced tab to set the port and to enable SSL, and also ensure that the Authentication setting has "Password" selected...
Now for the outbound (SMTP) path... Back over to the Mail > Preferences > Accounts > select account > Account Information tab, and switch the Outgoing Mail Server (SMTP) selector to "Edit SMTP Server List" item to get to the "outbound" mail settings and select the Verizon SMTP server account from the list shown at the top and select the Account Information tab and ensure that the server name matches what Verizon has now specified, and then select the Advanced tab, select Use Default Ports and check the Use Secure Sockets Layer box. -
Recently, after cancelling the tick of a song, which is the next song after the one I am listening, in the song list, the canceled song will still run for the next song. I remember that it used not to happen like this. How can I solve this problem?
This looks like a change of behaviour in iTunes 12. Once songs are queued up to the Up Next list then they play whether ticked or not. If you want to skip certain songs already queued click the Up Next tool, then click the small X to the left of the song that appears when you hover over it.
tt2 -
Hi how I get the refund from the unauthorised in app purchase? I just bought the phone at yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
NOT at mine or anyone else's here
This is a User to User technical support community .There is no-one from Apple here and Apple neither read nor respond here
Did you not work that out when you agreed to the terms of use of this community when joining today -
Hello,
As it seemingly always works in my life my top button finally got the issue that all iPhones have. The fact it's the well known issue that after approximately a year the top button ceases to work. I was told if your phone qualifies however they would still fix it regardless of warranty expiring for free. They mentioned cracked screens, I don't have a "cracked" screens but there are surely some minor scratches when it would mistakenly be pocketed with my eyes, would this cancel that out? I just want to check as if I can fix it great if not, This is definitely a bothersome issue and I had left google expecting things like this not to occur, I don't know if I could justify staying with a company if I was charged for an issue well known to be due to sub par quality of their top button, I mean if they all break clearly they aren't top quality.mvekob wrote:
Hello,
As it seemingly always works in my life my top button finally got the issue that all iPhones have. The fact it's the well known issue that after approximately a year the top button ceases to work. I was told if your phone qualifies however they would still fix it regardless of warranty expiring for free. They mentioned cracked screens, I don't have a "cracked" screens but there are surely some minor scratches when it would mistakenly be pocketed with my eyes, would this cancel that out? I just want to check as if I can fix it great if not, This is definitely a bothersome issue and I had left google expecting things like this not to occur, I don't know if I could justify staying with a company if I was charged for an issue well known to be due to sub par quality of their top button, I mean if they all break clearly they aren't top quality.
Instead of just speculating, ranting, and complaining about what might be take it in and have it checked out for yourself. -
FIX: Change your Billing Cycle and Due Date!
There are many people angry about the change in billing due dates that have been set by AT&T recently. There is a way to get your due date back to where you want it but does require a little work on your part. NOTE: I am not an AT&T Employee, this is just advice from someone doing a little research! How the change works:First you will need to contact AT&T customer support (as this is just a customer to customer support forum so nobody here can make changes to your account). Let them know you want to change your billing cycle and due date. First month - you must complete your current billing cycleSecond month - you will have a prorated "short" cycle anywhere from 0-29 daysThird month - you will start with the billing cycle on the new date you select. There are a couple of other requirements below just so you are completely informed when talking to AT&T support.
Billing Cycle Change Requirements:
Changing your billing cycle is NOT an option in all service areas so contact support at 800-331-0500 to find out if this option is available in your service area.
Your billing cycle cannot be changed during the five days before or after the close of your current cycle. Your billing cycle cannot be changed if your account is in a delinquent status, or if the account will fall delinquent before the requested change date. If you have a payment arrangement set up, the payment arrangement must be made before the billing cycle is changed. If you have Autopay, you may see two Autopay drafts in one month due to the billing cycle change. Please keep in mind that when a billing cycle is changed you will see prorated charges to get all of the billing back on track with the new dates. Understanding that this does create an inconvenience for many people for the first 2 months you will be where you need to be after and back on track. If anyone has anything to add please do so and I will update my post.Hi there
This is a great guide that will be very helpful to any of our customers who wish to change their bill cycle dates! I’d just like to thank you for posting this and add some further expectations.
The balance on the prorated second invoice shows as Past Due on the customer's third invoice, even if it is not. The cycle change process does not impact their account status and corrects itself on subsequent bills. With regards to prorated charges, the customer is provided a video bill with their next statement to help explain the charges.
Thanks!
Charise -
Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.
Did you have the phone set to backup things to the One Drive on Microsoft servers?
-
my iPhone is about 6 months old now and I would say I don't use it that much. Yet for the last month or so the battery life has been going down and today after having charged it to 100% this morning, it was at 5% at 4 pm this aft. help!!
Ok Fellas, let me give you a clue: Games, particularly those that make heavy use of graphics and sound are notoriously power hungry. In fact, when I was in the Navy many years ago, the folks working on the NTDS (Navy Tactical Data System) computers used a version of Space Invaders to load test the AN/UYK-43 computers.
I have also noticed that all of my laptops (I have a brand new Toshiba dual core, an older Toshiba single core, plus 2 Dell dual core machines) have significantly shorter battery life when I play Company of Heroes than when I am just reading e-mail or surfing the 'Net. I have also noticed the same behavior when I play games on my 4th gen Touch and my iPhone 4.
The fact is, iOS 5 did make some major improvements as well as adding some nice functionality like iMessage, wireless synch, and such, but the down side is that depending on how you use the device battery life can be shorter that what you may have experienced with pervious versions of iOS. Its just the nature of the beast...
We now return you to our regularly scheduled programming.....
Oh John.... Oh Marsha..... -
Hi - I rented a movie from iTunes and was charged for the rental. It downloaded to my iPhone 5 over wi-fi as usual, but on completion of the download, it then didn't appear in my movies app on the iphone. I can't find it either on iTunes in my account on my computer. But iTunes seems to think that I've already downloaded it, but I can't find it anywhere or watch it. Help! I've downloaded and watch plenty of movies before - this is a first. I've tried re-renting it, but it tells me that I've already rented it and if I download it again, I'll be charged a second time.
Help - anyone out there had the same problem or better still, have a solution????I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
On client computers that are protected by DPM 2010 and prior versions, you had to put the end users account in the local administrators group. If you did not add the end user account to the local administrators group you would get this error after opening
the recovery tab in the DPM client: “DPM found no recovery points which you are authorized to restore on the specified DPM server. You can restore only those recovery points for which you were an administrator at the time the
backup was taken. To restore other recovery points, contact your DPM administrator, or attempt to restore from another DPM.” This is not ideal on many networks because the end users are not allowed to have local administrator access.
Ths fix to this was included in hotfix 2465832 found here: http://support.microsoft.com/kb/2465832.
This hotfix (a hotfix rollup package for DPM 2010) resolves other issues with DPM 2010 as well. You can find the full list of what this hotfix corrects on that link.
One would think this issue should have been resolved in DPM 2012, however I am encountering the same exact issue, had to include end-users into the workstation local admin group before they can search for recovery points on the DPM server. This is not acceptable
practice.
Is there a new hotfix for the same issue on DPM 2012? I am hesitated to apply KB2465832 since it also includes many other fixes for DPM 2010, which may not appicable for version 2012.
Please help.
Thanks,This is a hands off solution to allow all users that use a machine to be able to restore their own files.
1) Make these two cmd files and save them in c:\temp
2) Using windows scheduler – schedule addperms.cmd to run daily – any new users that log onto the machine will automatically be able to restore their own files.
<addperms.cmd>
Cmd.exe /v /c c:\temp\addreg.cmd
<addreg.cmd>
set users=
echo Windows Registry Editor Version 5.00>c:\temp\perms.reg
echo [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\ClientProtection]>>c:\temp\perms.reg
FOR /F "Tokens=*" %%n IN ('dir c:\users\*. /b') do set users=!users!%Userdomain%\\%%n,
echo "ClientOwners"=^"%users%%Userdomain%\\bogususer^">>c:\temp\perms.reg
REG IMPORT c:\temp\perms.reg
Del c:\temp\perms.reg
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights.
That's a good one! Thanks for that.
I've been scripting on KIX for some time, so here is mine, hope it helps to someone... (it's probably not the best, but it works)
========================================================================
$RC=setoption("WOW64AlternateRegView","on")
$DPMkey = "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\ClientProtection"
$uservariable = "%userdomain%\%username%"
If KeyExist ($DPMkey)
$Userstring=ReadValue($DPMkey, "ClientOwners")
If $Userstring == ""
WriteValue($DPMkey,"ClientOwners", $uservariable, "REG_MULTI_SZ")
? "Key created"
else
If not instr($Userstring,$uservariable)
$Userstring = "$Userstring,$uservariable"
WriteValue($DPMkey,"ClientOwners", $Userstring, "REG_MULTI_SZ")
EndIf
Endif
EndIf
==========================================================================
The problem actually is that you still need to use an admin account to write on the registry, so ensure you configure it properly on the schedule task.
In case you use a service account on the schedule task... the "$uservariable" will get populated with that account. As a work around to this... I changed it for the following line:
=========================================================
$uservariable = ReadValue("HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI", "LastLoggedOnSAMUser")
=========================================================
The only problem with that, is that key gets created/updated only if user gets logged phisically on that PC, but will not work for anyone connecting through RDP. -
I NEED HELP!! Been calling since the end of Nov and being charged for a Warranty device. The device was returned the next day!! Been calling twice a week.. I NEED HELP 6 TCC TICKETS HAVE BEEN OPENED - PROMISED CALLS BACK AND NEVER GET CALLS.
About to cancel my account and move to AT&T
TCC TICKETS: (removed)
I am trying here for the last resort. After this evening my account along with my business account will be cancelled. Total lines that Verizon will have lost will be 93 lines.
PLEASE SOMEONE JUST HELP ME!!!!
I already tweeted and facebook messaged Verizon. Your CS group has gone down hill over the last 3-6 months. I use to enjoy being a customer.
>> Edited to comply with the Verizon Wireless Terms of Service <<not all the lines have ETF's. I have 30 tablets and the rest phones. The phones have ETFs and the tablets are all month to month.
The total to move my account over is going to come out to about $8500.
Rep has been trying to get my business for years. I was always loyal to Verizon until this happened. -
My iPod Touch battery is not working. I requested a repair through the Apple Support. On the final page, when I clicked the button that puts the info through with your credit card number, the resulting page gave an error (I wish I'd have saved it!). Anyhow, I checked my credit card and it was charged, so I assumed the repair request went through. The next day I received a form email saying my problem was with "Sync with iTunes (Not iCloud) - Data Backup/Migration (not iCloud)" instead of the battery repair. It also says for iPod customers, to send your iPod to Apple - but I had requested the "iPod Coffin" to be mailed to me so I could send it back. Obviously there was an error between the request and what was received, so I'd like to ask Customer Service about it. However, I can't find a way to contact them. When I replied to that form email, I recieved an automated reply saying emails there were not read. Anything online asks me to pay $19 and I don't have the correct issues to request an exception. The closest store is over an hour away or I'd simply go there to ask. What can I do?! Any suggestions you have are much appreciated. Thank you!
PS - The form email also says if I wait 10 days the repair request will be canceled. Does this mean my credit card will be refunded for the $85 battery replacement charge if it is canceled automatically?Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes. Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.
Connect with cable to computer. Your ipad is in recovery mode.
Follow directions to fix
http://support.apple.com/kb/HT1808?viewlocale=en_US -
How many listen we have for creative suits Web-design? because i don't know how to install on my new pc! thank you for the answer!
This is not a photography question. It is an application specific question, Please post in the Photoshop forum.
Photoshop General Discussion
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions. -
I patched 2012 to the SP1 level and now I'm getting these warnings on many servers.
It seems to be considering these items as removable media?
DPM 2012, SP1, version 4.1.3313.0
Failed to update permissions used for end-user recovery on skutter.pmuk.net. Permissions update failed for the following reason: (ID 3123)
Affected area: skutter.pmuk.net
Occurred since: 11/01/2013 09:04:43
Description: Failed to update permissions used for end-user recovery on skutter.pmuk.net. Permissions update failed for the following reason: (ID 3123)
DPM is unable to enumerate contents in 2aad3f75a7e54a0f91b640d7f158f00a , 5702fef3756e4ca8af0554013951f32d , 78f9e6070fbd43aeb328700a88a3c926 , aquaria.pmuk.net_MTATempStore$ , ariel.pmuk.net_MTATempStore$ , atlantis.pmuk.net_downloads , atlantis.pmuk.net_MTATempStore$
, atlantis.pmuk.net_print$ , capricorn.pmuk.net_MTATempStore$ , CCM.pmuk.net_IvrDirectory , CCM.pmuk.net_MTATempStore$ , CHIRON.pmuk.net_MTATempStore$ , cpeserv-i03.pmuk.net_IMAGING , defiant.pmuk.net_idsc , defiant.pmuk.net_MTATempStore$ ,firebird.pmuk.net_Accts_serve
, firebird.pmuk.net_case , firebird.pmuk.net_Control ,firebird.pmuk.net_Fuel Cell , firebird.pmuk.net_HADCAD , firebird.pmuk.net_haddesign , firebird.pmuk.net_hadendurancelab , firebird.pmuk.net_HADEngCad , firebird.pmuk.net_HADPCLGainspeed ,firebird.pmuk.net_HADPCLProjects
,firebird.pmuk.net_HADPCLQuality , firebird.pmuk.net_HADPCLStandards , firebird.pmuk.net_hrXerox , firebird.pmuk.net_hs , firebird.pmuk.net_ITXerox , firebird.pmuk.net_JunHigashimura , firebird.pmuk.net_MTATempStore$ ,firebird.pmuk.net_office ,firebird.pmuk.net_OMPM
, firebird.pmuk.net_Outplacement ,firebird.pmuk.net_personal , firebird.pmuk.net_PJSESCANNER ,firebird.pmuk.net_pmuk ,firebird.pmuk.net_pwa ,firebird.pmuk.net_pwa2 , firebird.pmuk.net_scanfret ,firebird.pmuk.net_Siebel8 ,firebird.pmuk.net_Spares
,firebird.pmuk.net_test ,firebird.pmuk.net_TVDC ,firebird.pmuk.net_xeroxcpe$ ,firebird.pmuk.net_xeroxrd$ , HALLEY.pmuk.net_MTATempStore$ ,legion.pmuk.net_dfs ,legion.pmuk.net_MTATempStore$ , legion.pmuk.net_NETLOGON ,legion.pmuk.net_SYSVOL
, nemesis.pmuk.net_KEvin ,nemesis.pmuk.net_MTATempStore$ , PLEIDES.pmuk.net_Archive , PLEIDES.pmuk.net_DGHOME , PLEIDES.pmuk.net_MTATempStore$ ,PLEIDES.pmuk.net_print$ , roosevelt.pmuk.net_ARCserve$ ,roosevelt.pmuk.net_CHEYALERT$ , roosevelt.pmuk.net_HADQCEOLP
,roosevelt.pmuk.net_home3 , roosevelt.pmuk.net_MTATempStore$ ,roosevelt.pmuk.net_smssource , roosevelt.pmuk.net_WindowsEasyTransfer ,roosevelt.pmuk.net_XeroxScan , sagittarius.pmuk.net_MTATempStore$ ,sagittarius.pmuk.net_print$ , sakura.pmuk.net_MTATempStore$
,scorpia.pmuk.net_MTATempStore$ ,scorpion.pmuk.net_chandleram, scorpion.pmuk.net_Control ,scorpion.pmuk.net_CPE ,scorpion.pmuk.net_Digital ,scorpion.pmuk.net_Electrical , scorpion.pmuk.net_MTATempStore$ , scorpion.pmuk.net_NASUtils ,scorpion.pmuk.net_Personal
,scorpion.pmuk.net_QA ,scorpion.pmuk.net_QC , scorpion.pmuk.net_Technical , silverberg.pmuk.net_dfs ,silverberg.pmuk.net_MTATempStore$ ,silverberg.pmuk.net_NETLOGON , silverberg.pmuk.net_SYSVOL ,skutter.pmuk.net_dfs , skutter.pmuk.net_MTATempStore$ ,skutter.pmuk.net_NETLOGON
,skutter.pmuk.net_sharepoint-saver ,skutter.pmuk.net_SYSVOL , tempest.pmuk.net_MTATempStore$ , tempest.pmuk.net_Quarantine ,tempest.pmuk.net_SiteBackups , tempest.pmuk.net_tsdp , titania.pmuk.net_MTATempStore$ , valiant.pmuk.net_domino , valiant.pmuk.net_hadprod
, valiant.pmuk.net_MTATempStore$ ,valiant.pmuk.net_oracle ,vindaloo.pmuk.net_MTATempStore$ , virgon.pmuk.net_faxclient ,virgon.pmuk.net_FxsSrvCp$ ,virgon.pmuk.net_MTATempStore$ , xavier.pmuk.net_Address ,xavier.pmuk.net_downloads ,xavier.pmuk.net_drivers ,
xavier.pmuk.net_Exchange IS Starter ,xavier.pmuk.net_ExchangeOAB , xavier.pmuk.net_ExchangeUM , xavier.pmuk.net_MTATempStore$ , xavier.pmuk.net_out-arch , xavier.pmuk.net_Resources$ on the protected computer tower.pmuk.net. Recycle Bin, System Volume Information
folder, non-NTFS volumes, DFS links, CDs, Quorum Disk (for cluster) and other removable media cannot be protected. (ID 38 Details: )
Any Ideas? backups are OK, recovery points/sync's etc.
Mark.I am using DPM 2012 R2, what finally worked to me to resolve my problem with EUR was to:
In DPM I disabled EUR
In Computer Management delete all DPM Shares (\\?\c:\Program Files\...)
Using ADSI edit go to CN=MS-ShareMapConfiguration,CN=System,DC=X,DC=Y (Replace X & Y for your domain)
Delete all of the mappings within the container
In DPM enable EUR
In DPM on a protection group I created a new recovery point and selected “Only synchronize (available only for file data)”
Related article on ADSI Edit and DPM -
http://social.technet.microsoft.com/Forums/en-US/e0258384-8422-408c-8839-2580d616a9ec/edsi-edit-related-to-data-protection-manager?forum=dpmfilebackup
I hope this helps
JD Young
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