DR4-A not recognised as a DVD Writer

What in the system configuration in my AMD 1800+ system could cause
every new Blank DVD put into my DVD player come up in My Computer as
"1.99 GB AUDIO". I bought a new MSI burner and saw this come up on my
first DVD. You can't burn the 4.7 GB as promised, because t says you
only have 2.99 GB free. This happens on generic DVD-R's, Memorex
DVD-RW's and Maxell DVD+RW's. I figured it was the burner. I took it
back and they gave me a new one. I tried it last night and it was
doing the same thing. I took the second one back today and the tech at
the store put it in the test computer and said it was working fine. he
said he would do some more testing and in the mean time I could take
his tested Toshiba DVD+-RW drive and see if it fixxed my problem. I
put it in my system and now it's acting the same as my other two MSI
drives. Also, because it doesn't appear to be reading the DVD right
(I'm assuming this, because of the wrong GB's Free), it called an RW
and illegal disk and won't erase it.
I'm running Nero 5 (It also did it with Nero 6Ultra), AMD 1800+,
383Megs Ram. The DVD burners have all been slave drives when I put
them in as I didn't want to remove my other drives to reconfigure
everything. According to the tech at the store this shouldn't make any
difference anyway.
I've also tried versions of Easy DVD platinum, Clone DVD, Burn4Free,
etc and they all have the same results, so I'm assuming it's somewhere
in my cmos, config, drivers, etc.
It burns and erases CD-R's and CDRW's fine.
I've also just flashed my MoBo Bios to the lastest version and still have the same problem.
ANY ideas would be greatly appreciated.
Thanks in advance

some good solutions to flash a firmware without a floppy or a FAT partition:
- boot from a Flash card. Doable depending on the reader/motherboard. I've done it from a USB reader. I just copied the win98 boot disk on it and the firmware and flash program
- create a bootable CD ROM with a RAM drive (there is one on the win98 boot disk). Copy the firmware and flash program in it and fly.
basically, the goal is to get to a DOS prompt and have a media with the need files on. You should be able to access your SD card (or any flash media) from DOS. Just continue checking your volumes (a, b... g... ). If you usually have 2 partitions and a CD (so, C, d and E) the flash drives may be f and above (and you usually have 5 of them...
Guide on HD-Burn:
In Nero, when choosing your new compilation, you have the type of media on your right (CD audio, CD mix...). On top of this column, you have a pull down menu with the physical type: CDR, DVDR or HDburn. (at least, this is how it is on Nero 6).
Formating in FAT:
under win2k/XP, when you want to format a drive(right click on the drive letter and choose format), you get a small menu with capacity on top, then file system (NTFS, FAT, FAT32), cluster size, label. Just choose FAT or FAT32 as the file system. You need to have a partition of less than 32GB to choose FAT32 and less than 2GB for FAT.

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I have a Satellite P30-145 with a DVD SupermultiDL drive. When I first got the PC I could write dual layer DVDs without any problems. Now the drive will not recognise dual layer DVDs at all. Even ones from the same box that worked fine previously. I'm using Verbatim Double Layer DVD+R 2.4x discs.
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Hi Lan
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My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

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ITunes will not recognise my CD/DVD drive

iTunes will not recognise my CD/DVD drive but other windows programs does

Here's the info
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.2.2.12
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
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Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0040B0400138AD20
Current user is not an administrator.
The current local date and time is 2011-05-02 23:12:22.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4600 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.12 (x64) is currently running.
iTunesHelper 10.2.2.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
B: HL-DT-ST DVDRAM GH22LS50, Rev TL03
Audio CD in drive.
Found 16 songs on CD, playing time 62:58 on Audio CD.
Track 1, start time 00:02:33
Track 2, start time 03:16:25
Track 3, start time 07:08:50
Track 4, start time 10:59:65
Track 5, start time 15:38:50
Track 6, start time 19:56:65
Track 7, start time 24:21:48
Track 8, start time 28:47:25
Track 9, start time 32:04:43
Track 10, start time 36:14:23
Track 11, start time 40:20:10
Track 12, start time 44:06:20
Track 13, start time 47:14:20
Track 14, start time 51:00:68
Track 15, start time 56:10:15
Track 16, start time 58:42:55
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The diagnosits can see the drive under 'Optical drive detected' and passes all the tests but it does not show up under 'Devices' (on the left hand panel). I've tried repair under Control Pane/Uninstall a program (twice) removed and re-installed iTunes. I don't believe the problem lies with my drive OR Windows as the drive is visable in all my other programs (Windows Media Player, Windows Explorer, RealPlayer + all my other software that can access a drive.

CD/DVD drive not recognising any CD/DVD's.

Product type:
HP Pavilion 15-n032sa Notebook PC
The laptop cd/dvd drive is not recognising any cd/dvd's I insert. The cd/dvd's that I do insert also do not seem to fit neatly into the drive.
Is this a software issue or is there something at fault with the hardware?
Any help on the issue would be greatly appreciated.

markfitz59 wrote:
Product type:
HP Pavilion 15-n032sa Notebook PC
The laptop cd/dvd drive is not recognising any cd/dvd's I insert. The cd/dvd's that I do insert also do not seem to fit neatly into the drive.
Is this a software issue or is there something at fault with the hardware?
Any help on the issue would be greatly appreciated.
This sounds like a dirty laser lengs did you try to clean that off and see if can read again? Otherwise if you clean it and still does the problem would mean the drive is failing to read the Optical media.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Portege A100 - problems recognising a new DVD writer

Hi,
I am attempting to replace the Panasonic/Matsu****a UJDA750 combo drive with a LiteOn SOSW-852S DVD writer. The LiteOn is CSEL, and is not recognized by the Portege A100. I've tried changing it to Master/Slave/CSEL and Inverse CSEL using E2MS_WIN_SOSW-852S.exe (in an Acer Travelmate 220, which sees every configuration), but the Portege A100 still doesn't recognize the LiteOn.
I ran IDEDIAG using a WinME boot CD, and the Matsu****a Combo drive in the Portege reports as Secondary Master. So, I tried flashing the LiteOn drive (using the Acer Travelmate as the platform) with MTKFlash version 183c using the command ??mtkflash 3 w /b PRS9.bin" (using the original backed-up firmware), "3" to change the drive to Secondary Master. I ran into problems here - the flash appeared to lock up. The drive is still ok, however. I flashed it back to the original CSEL ok using the E2MS program in the Acer.
I haven't tried bridging pins 45 to 47 on the LiteOn - I figured that was maybe a last resort.
So - can you help with the correct configuration for a CD/DVD drive in the Portege A100? There's a bunch of different ones - Primary/Secondary/Tertiary/Quarternary Master/Slave, CSEL and Inverse CSEL. The Portege A100 "sees" the Matsu****a CDROM model CR-176_B from the Acer.
Or - can you recommend a suitable DVD burner for this laptop?

I successfully changed the SOSW-852S Lite-On to suit the Portege A100 by bridging terminals 45 & 47 at the IDE socket on the Lite-On.
I tried it first with a piece of foil externally to see if it worked, then used a fine soldering iron (and a magnifying glass) to bridge said terminals internally.
From what I can find out, this hard wires the Lite-On to Master.
I was also able to flash the Lite-On firmware to different configurations by using MTKFlash and E2MS_WIN_SOSW-852S.exe, i.e. Master/Slave/CSEL/Inverse CSEL. This didn't make a difference to the Portege A100.
Anyway, it works. Trying to find the correct configuration for a new CD/DVDROM to a laptop is like pulling teeth.
This subject has been covered extensively elsewhere.

DVD Device not recognised as a DVD Device

Hi,
I am having a very annoying problem.
Since installing arch (quite a while ago) I have not been able to use my DVD device for DVDs. It is recognised as a CD-ROM only, whereas it is really a DVD reader / CD burner (not dvd burner). I have been able to use this for reading dvds on windows, then when i used to be on ubuntu. Arch doesn't see it properly.
When Arch loads, i notice Universal CD Device Driver or something, version 3.20, is loaded for hdc (my device). I think it is not recognised properly.
I have tried manually mounting different devices, checked dmesg for any changes between reading a dvd and reading a cd (no new lines in dmesg when a dvd has been inserted). It is really, really strange and I do not know what to do.
Can someone please help me? I can download the drivers for my device (windows tho) if that helps.
Any response is greatly appreciated. Thanks

yes I have that, no difference. I think it is a problem with the firmware that is flashed onto the device itself, or something like that. is there a way to flash firmwares in linux? all the toshiba firmware installation things, or the rpc1.org stuff are all for windows. how can i do it?
or, if there is a way, i'd like to reset to the original firmware, is there any possibility of that?

MOVED: p965 Neo 2 board can't recognise samsung writemaster DVD writer

This topic has been moved to Other MSI products.
https://forum-en.msi.com/index.php?topic=106623.0

Quote from: cyli
Just bought a P965 Neo 2 motherboard.
Connected harddisk to SATA cable and EIDE cable to samsung writemaster DVD writer. Not sure why BIOS can't detect the writemaster drive but can detect harddisk?
Quote from: Misha
Just bought the board. Installed it. will not boot from win xp or any other bootable cd rom. help
The Intel 965 (and 975) chipset does NOT support IDE/PATA.
For this reason, each mainboards manufacturer is using a 3rd party IDE controller.
In this case (P965 Neo2) MSI is using Marvell 88SE6111.
Any PATA device is not recognized in the first boot phase. You have to wait for the 2nd one (post-boot) in order to see it.
Check out your bootable devices (and their order) in BIOS: the CDROM option means SATA optical device, not PATA CDROM.
To select the PATA optical drive, search for something like ... DVD-RAM in those options.
cheers

Rescue and Recovery not recognizing USB DVD writer on X200

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I tried to use the Rescue and Recovery Advanced mode -> menu-Advanced -> "Copy backup from hard drives" to make a set up of backup on the DVD-Rs. However, RR doesn't recognize my USB DVD writer, and therefore I cannot proceed the backup.
Please advise how to make backups on a DVD for Thinkpad X200. Thanks a lot!

I got it!
You just need to be patient. It can take up to two hours.
I wasted about 30 minutes in the fine quality customer support of inner-city Atlanta just to be told it takes that long. 30 minutes.
I am extremely unimpressed with Atlanta customer service, and the rep's advice after 25 minutes was that he was going to send me a couple more recovery disks! He had no idea about anything I was talking about. I complained to the manager who finally told me to just wait. However when I complained to him he thought it was a joke.
Customer service in Lenovo, especially their Atlanta location is a farce. You're welcome for me having to sit through that.

Some DVD's were not recognised by my DVD ROM

Hari bol,
my DVD ROM SR-8174 (Matshita), Driver 1.3.5, did not read or recognise the data of some DVD's I need to play.
No one could help me since today. Does anyone know were the problem is and if there is a chance to solve it, for example by updating the driver........?
Thank you
Sascha

Use System Profiler and see what it says about your DVD drive. It should (if it is like later versions) tell what kind of disks the drive can handle. It will probably read dvd -R but maybe not dvd +R or either kind of RW.
My wallstreet could not read burned a CD used for software distribution. I had to read it on another machine and transfer it using a Zip disk.

Itunes still does not recognize my cd/dvd writer drive Apple Support Forum

After following the instruction in the Apple Support Forum, by reinstalling iTunes, accessing REGEDIT and removing the lower filter key (the upper filter key was never there to begin with) and rebooting, iTunes will still not recognize either of my cd/dvd rom/writer drives. The drives work perfectly fine for importing and burning to using Real Player and Windows Media Player. I tried the repair function in the control panel for iTunes and also updated the firmware and driver of the cd/dvd roms and still nothing.
Does anyone else have any other ideas? I ran the diagnostic and here is what turned up:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
HP Pavilion 061 ED842AA-ABA M7250N
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
Current user is an administrator.
The current local date and time is 2010-01-24 13:28:22.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 Series
RADEON X300 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

(the upper filter key was never there to begin with)
There's some advanced advice in the following post on creating the UpperFilters entry:
http://discussions.apple.com/message.jspa?messageID=8081513#8081513
With an UpperFilter enty in place, do you get recognition again?

Erratic behaviour by internal DVD-writer (not recognising discs)

Hi,
Earlier today I went to burn a 2 small Word files to a blank CD-RW, and ever since my iMac's internal DVD/CD-writer has been playing up.
When it went to burn the disc, it got stuck in the preparing phase (with the moving diagonal slashes progress bar), after a long while of this I tried to cancel the burn. Unfortunately the system wouldn't respond to the cancel button being clicked so I had to Force Quit the Finder.
Following this I was then unable to get the system to eject the disc so that I could try again. Eventually resetting the computer seemed to solve this. But ever since then the computer has been behaving erratically, including;
- not recognising (and so ejecting) previously recognised burnt CD-RWs,
- not recognising the original blank CD-RW,
- not recognising other blank CD-RWs,
- rejecting multiple blank CD-RWs in a row as faulty discs,
- getting stuck in the burning process preparations.. again! (when it did for once actually recognise a blank disc),
- and not recognising multiple movie DVDs.
I did in the end get it recognise some movie DVDs again in the end, but aside from that it's still misbehaving.
I've reset the machine multiple time, both due to problem, and simply to try to see if that'll fix it. I've also zapped the PRAM, checked the System Profiler to ensure the drive is fully recognised by the machine/OS, I've also tried leaving the machine to cool for 10 minutes, and checked the CD and DVD preferences panel. I don't have a Drive cleaner disc yet, but then the shops are closed now so I wouldn't be able to get one till tomorrow.
Until today it's worked hitch free (aside from rejecting a few particular 'Movie DVDs' (of the correct region) for no apparent reason). I've previously been able to burn all sorts of files on to DVD-Rs, DVD-RWs, CD-Rs and CD-RWs, without a problem. And it's hapily read all sort of different discs with different media on them.
Thanks
Jessika

I would just get it repaired.

Tecra M5: UJ-841s not recognised as DVD/RW by any burning software

I have seen on other posts that it is common for the drive to be identified in the Device Manager as a DVD-RAM (which is what is happening) but my DVD Multi-recorder (on a Tecra M5) is not recognised by any DVD burning software.
Is there an update or driver I should have?
Thanks

Hi
My first question: Do you use the Toshiba OS from the Toshiba recovery CD?
Did you install and use several burning applications together?
In my practical knowledge its not advisable to use different burning programs together.
You should use only one. I recommend Nero. Its nice.
If the sonic is installed on the HDD, try to remove it and use only the nero.
If the drive will be not able to handle the DVD medias, you should check different brands.

HP DVD Writer 740b not recognizing DVDs

My 740b will not recognize DVDs. I have no problems with CDs but any DVD I put in the tray isn't recognized. I initially thought the problem was with the DVD+R I was using but I also have a Slimline s3132w with a DVD writer installed and it burned and read the same discs with no problems. I tried several commercal DVDs (movies) and when I try to play them I get a no disc in drive error. I also have a Lite-On DVD SOHD-16P9S DVD ROM on the same system and have no problems what so ever playing the same discs. I have tried replacing the ATA data cables post attempting the trouble shooting tips given on the support web page. I have upgraded the firmware hoping this might alleviate the problem with no success. As I stated before this problem is only with DVDs, the drive has no problems what so ever with CDs. I have a feeling the problem my be with my updating to Windows XP SP3. I had done so before but removed it because my Linksys Wireless Adapter(PCI) wouldn't function with it installed. That problem has been repaired and now this. The system the drive is installed in is as follows:
HP a1203w
                  cpu: Athlon 64 3800+ @ 2.2ghz
            video: ATI 9550 w/256mb video memory
               audio: Sound Blaster Audigy Z2S Platinum
         boot drive: Seagate ST340014A 40GB
secondary drive: Seagate ST3250620A 250GB

OK chalk me up too to the list of users whose HP DVD Writer 740b cannot "see" blank DVD's and CD's.
Full marks to HP in that I am still smoothly running a Pavilion Media Centre PC EG211AA-ABG m7288a. I find the older plug compatablity useful and have beefed up RAM making it still a powerful "retro" media machine after all these years.....
However after a power failure caused a disk error that trashed my Windows XP and while it restored (as in full reset) like a trooper I took the opportunity to do a clean upgrade to Windows 7 (64bit) seeing as XP is no longer supported. And yes my HP DVD Writer 740b cannot detect blank DVD's and CD's although it can read those with content. It seems to be acting more like a CD ROM drive than a Read Write drive.
I have tried ALL the suggested fixes to no avail and yes my "shell detection" service is operational and on automatic.
But here's the rub as it were. My HP Support Assistant assures me that I have a HP DVD Writer 740b installed and running ED24 firmware. So I was hopeful when I found that there was an HP upgrade from the ED24 firmware (sp26595.exe - DVD-RW 16X HP DVD Writer 740b Drive Firmware Update ). HOWEVER even if I run it in XP compatable mode it returns the message that I do NOT have a HP DVD Writer 740b installed and therefore no upgrade is required.
The label on the front of the drive is "LightScribe DVD +/- Writer / CD-Writer".
Is the HP Assistant wrong in identifying it as an HP DVD Writer 740b? Also could the drive be getting confused thinking a blank disc is a lightscribe disc in upsidedown ready for printing? I have to try and find a way to reload the LabelPrint software (have the LSS) that was lost when I upgraded to Windows 7. Probably can't retrieve it from the old XP recovery disk.
Any NEW thoughts (especially as to why firmware upgrade does not see the drive) most wrlcome as apart from this one little thing the Pavilion is performing like a trooper and is an excellent advertisement for the durability of HP products (which is why we brought 3 HP laptops as well.
Hopeful thanks in advance.
Dogbytes

My dvd writer is not working. 3000 C300

I have been not been able to get my dvd writer to write on either +/- dvd disc. Its says that the disc is not compatible with the drive or it will say that the drive is not recognized that I may need to update the drivers firmware. I have a 3000 C300 and I did upgrade it from Vista to Win7. Not sure if the dvd writer worked before this upgrade i never tried to burn a disc with the Vista. If anyone could help me that would be great. I really don't want to try and dismantle this computer and replace the writer all together although I really want to replace the processor on this system. I just is not something I really want to do so please if you can help me with this that would be great
Barbarcher

Hi
Welcome To Lenovo Community
You may please try the following steps
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
Hope This Helps
Cheers!!!
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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DR4-A not recognised as a DVD Writer

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