'Erase & Sync' message

Hi,
I recently had my itunes music library wiped for no apparent reason!
This didn't annoy me as much as you'd think because I have always had issues with the fact that my music is stored on an external hard drive and therefore reguarly get the 'file can't be found, would you like to locate it' message! This, therefore, forced me to restore all files from the HDD and so, I thought, the IPod would recognise that as the primary source.
After 3 days of work it was complete and finally, for a few days, the IPod/ITunes worked as they should!!!
Last night, my ITunes library appeared as empty!! and a message came up as saying, 'there is more than one ITunes music library detected, ITunes can only sync with one. Would you like to (a) Erase and Sync or (b) Transfer Puchases .
Now looking at the description of the 2 options, it appears that in either case, I will end up with an empty music library.
Surely this can't be right? There must be a way around this?
To try to clarify further, I think the problem arose when I have connected/synced the ipod without turning on the HDD. Maybe this is what caused the creation of another ITunes music library in C\My Documents\My Music. I have tried to move this folder to the ITunes folder on the HDD and tried to delete the folder....neither worked.
I would appreciate some help on this, I have had nothing but problems with this products software ie. ITunes, since the day I bought it and am extremely disappointed with the whole situation.

I have re-authorised my computer, but not synced yet.
All Mozy did was to copy everything under C:\Users\Mark Moss\Music\iTunes\iTunes Music, to a backup folder of the same name on mozy.com. So when I restored my hard drive's data, the iTunes was put back.
Under C:\Users\Mark Moss\Music\iTunes\Mobile Applications on my (repaired) laptop, I now don't have any mobile apps listed (I guess I'd forgotten to back those up but in any case they're on my iPhone) so I'm concerned that if I replace my iPhone, I'll lose the apps, which I want to avoid.

Similar Messages

How do I get the erase and sync message?

I want to sync a new library from my iTunes into my iPhone 4 but I accidently clicked not to erase and sync, so now I want to know how to get the message of erase and sync to come back up.
Does anyone know how to get the erase and sync message?
Tons of points and virtual cookies if you can answer!
Thanks!

It should be provided again when re-selecting sync.

IPod Touch and the "erase this ipod and sync" message

Not the normal question about music...
I recently rebuilt my laptop and reloaded the OS. I installed iTunes 9.02 (previously 9.01) and reloaded all my music. I totally forgot about my e-mail on the iPod Touch. I had originally configured the e-mail on the iPod and have never synced e-mail or contacts between the iPod and the computer. I connected the iPod and received the "erase this ipod and sync" message. I am not concerned about the music since I have already replaced it all in iTunes, but I am very concerned with my e-mail and Safari bookmarks. Does anyone know if these will be erased too?
Thanks for any help you can give me,
Alan

E-mail is not synced to iphone at all. It is accessed from the server just as with the e-mail program on the computer, so there is nothing to lose.
As long as you have at least one unique contact on the new computer, you should get the option to merge the data.

Using two iPhones with iTunes - erase and sync message

Me and my fiancée both have an iPhone 4. I connect to iTunes regularly and it does so automatically when I tether my phone to the lap top for Internet. We each have seperate Apple accounts. When I connected hers yesterday to add some music I got an 'erase and sync' message saying that her phone was linked to another iTunes library. We only have one lap top and so have only ever had the phones connected to that one iTunes on it. If I erase and sync will that delete all her apps, pictures etc And replace with the ones I have on my phone that have backed up to iTunes. We want to have different apps and photos.
With our iPods we set them to manual and there's no problem, but with the iPhone there is.
I don't think it matters but I'm on ios5 and she is on ios4, both are iPhone 4.

No, I hadn't thought of that. I would have had my phone plugged in before and when I plugged her phone in I wasn't prompted for a password. So no, she wouldn't have been signed in.
So, if I sign out of my account and sign in to hers, I shouldn't get this problem of being prompted to erase and sync?

Mail db had no sync anchor for account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.

Hi
Does anybody experience similar issues? And if yes do you know if any solution exists?
I can see often the following logs on the iOS devices:
Feb 13 08:50:03 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |mail db had no sync anchor for account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:03 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |server returned null sync key for sync of account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:03 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|DA|Error|failed to download body for message "114:1354"
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |mail db had no sync anchor for account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |server returned null sync key for sync of account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|DA|Error|failed to download body for message "114:1357"
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |mail db had no sync anchor for account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |server returned null sync key for sync of account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|DA|Error|failed to download body for message "114:1357
The result of this error is all the time full re-sync of the iOS device which odd behavior especially if you have large mail file. To me it seems it is connected to the MS Exchange, but the truth is that there is MDM solution in front of Exchange.
I will be happy for any advice.

Hi
Does anybody experience similar issues? And if yes do you know if any solution exists?
I can see often the following logs on the iOS devices:
Feb 13 08:50:03 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |mail db had no sync anchor for account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:03 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |server returned null sync key for sync of account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:03 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|DA|Error|failed to download body for message "114:1354"
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |mail db had no sync anchor for account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |server returned null sync key for sync of account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|DA|Error|failed to download body for message "114:1357"
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |mail db had no sync anchor for account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|EAS|Warn |server returned null sync key for sync of account:78D15F06-D105-4D89-881C-52CE68E274ED, folderID 114. Will erase local messages, perform full sync.
Feb 13 08:50:04 Tobiass-iPhone MobileMail[4239] <Notice>: 0x17487c6c0|DA|Error|failed to download body for message "114:1357
The result of this error is all the time full re-sync of the iOS device which odd behavior especially if you have large mail file. To me it seems it is connected to the MS Exchange, but the truth is that there is MDM solution in front of Exchange.
I will be happy for any advice.

Erase & Sync in Itunes

If you do an Erase & Sync with your iPhone in ITunes does it leave your messages and the operating system in tact.

I didn't mention it but that is an Erase & Sync with your iTunes Library.

IPad Erase & Sync

Hi,
My hard drive broke so have had to re-install everything with no backup on my Windows PC
When I try to sync my iPad it says the usual you need to "Erase & Sync" as it is synced with another iTunes library.
My question is: What will I loose if I erase and sync???
All my apps? Bookmarks?
Or just my iTunes Tunes?
Mike

When you want to download the apps you already purchased, just act like you are going to buy it again and it will give you a pop-up message that says _"You have already purchased this app. Would you like to download it again for free?"_
You can test it ahead of time by deleting an app from the ipad and redownloading it from the apps store on the ipad. Start with a cheap one and you'll see what I mean.
Note: You must use the apps store account that originally purchased the app, for it to be a free download.
The only down side is you lose your high scores, etc.
Let us know how it turns out...

Can I set Mail.app to default "Permanently erase deleted messages when" to Never, for all new accounts?

When setting up new accounts in Mail.app, I generally remember to set the "Permanently erase deleted messages when:" setting to "Never", in contrast to its harsh default 1-month setting.
When I first switched to a Mac years ago (probably around the time of Leopard, or one before), I didn't know of this setting, as it's somewhat buried and not part of the add new account "walkthrough", and I permanently lost serious business mail on a self-hosted mail server, due to this, in my opinion, really stupid default setting.
At any rate, as I said, I usually remember to change this, but I recently synched accounts via iCloud to a new machine (a work machine), and for whatever reason, the setting didn't take on one account (just one account; despite being set to "never" on the primary mac from which things sync). Same problem all over again.
So, Is there a way I can simply change the default, in the system, so that whenever a new account is created, Mail.app sets the default "erase messages when" time to "Never"?
I need to duplicate Gmail (archiving) functionality and thus far this is the best way I have of going about it; leaving those messages in trash on my regular old everyday IMAP servers.
I did run into this solution – http://support.apple.com/kb/TA22283, though it was for Mail.app in OSX 10.2 (so things have changed now), but I'm willing to bet there is a similar command, more up to date, that might do something similar? I'd like to run such a command on all of my machines so that ALL new mail accounts created are set to NEVER permanently auto-empty the trash–that should be done when I chose, and when I chose only.

Open Mail preferences, click on the Accounts icon in the toolbar then select your mail account, click on the Mailbox Behaviours tab on the right. Set the dropdown menu at the bottom for the Never option.
However, you cannot change the default options set for a newly created account.

I manually add my songs to my iphone, after dragging from itunes, it shows the syncing message but the songs do not show up on the ipod. I was able to copy songs successfully before.

I manually add my songs to my iphone, after dragging it from itunes, it shows the syncing message but the songs do not show up on the ipod. I was able to copy songs successfully before. Please help.

Now title changes are showing up on my iPod, but not artist and album changes

I manually add my songs to my iphone, after dragging, it shows the syncing message but the songs do not show up on the ipod. I was able to copy songs successfully before.

I manually add my songs to my iphone, after dragging, it shows the syncing message but the songs do not show up on the ipod. I was able to copy songs successfully before. Please help.

Now title changes are showing up on my iPod, but not artist and album changes

Can't get firefox sync to work. I keep getting 'Error While Syncing' message

I am on Mac OS X 10.6.4, Snow Leopard on a Mini Mac a year old.
I got a message from X Marks telling me they were shutting down.
As I use my bookmarks every day and have thousands of them all sorted into folders I definitely never want to lose them or lose access to them if my house burns down or my computer is stolen!
I was using Firefox 3.6 and followed X Marks advise and downloaded Firefox Sync...but...won't work....kept giving me the 'Error While Syncing' message after trying to sync for a while. I looked at the blog and tried a few things like resetting password, restarting computer, checking my setting etc., but no deal. So, as the Firefox Sync download page told me that if I was using Firefox 4 beta the feature was built in and I didn't need the download, I then downloaded Firefox 4....which has removed my X Marks option, which was at least viable till after Xmas! and I still have the 'Error While Syncing' message beside the Sync button on my status bar....so now I am completely at a loss. The only thing I can do if I can't fix it up is go back to 3.6 and go on using X Marks while it is still available and pray that you get this sorted out before they dissappear.
I also like to be able to get my updated bookmarks on the other browsers I use, like Chrome and IE, so I would really appreciate it if you would include this cross browser sync capability as soon as you can. I have pledged X Marks that I would even pay for their service to continue as it seems they are so ahead of anyone else in their service and it is a large pain in the you know where that they can't keep going.
Thanks. and I hope you can help. From the blogs it seems that I am not the only one having this problem of getting the Firefox Sync working

@globaltruth
Thank you for your suggestion. I tried it. Unfortunately, the error message still sits on my statusbar, right after the Firefox Sync image.

HT3529 Have an Iphone 5 and had to restore. I recieved text message and replied after restore but they are no longer in thread.I did not erase. past messages still exist. Did sending party delete them? If so can I retreave them?

Have an Iphone 5 and had to restore. I recieved text message and replied after restore but they are no longer in thread.I did not erase. past messages still exist. Did sending party delete them? If so can I retreave them?

No, they probably got lost out there somewhere. They're gone.

Sync messages should have higher prioritization in IE than async messages

Hi there,
does somebody know how I can assign a higher prioritization to sync messages than to async messages in XI 3.0? In case of a bottleneck on the Integration Engine I want to get sync messages processed first. Message prioritization in SXMB_ADMIN does not work because it's ony applicable for async (EO / EOIO) messages.
Thank you.
BR,
Ralph N.
UPDATE: Since there doesn't seem to be a solution for this issue let me specify it. What kind of installation can be made in the landscape to separate sync messages physically from async messages?
Edited by: Ralph Nitschke on Jun 25, 2010 1:58 PM

hi,
i found some links, hope those helps you
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/20bb9649-e86e-2910-7aa9-88ed4972a5f6
http://wiki.sdn.sap.com/wiki/display/XI/DifferencebetweenSXMB_ADMandSXMB_ADMINISTRATION
Queue prioritization
** Queue Prioritization in SXMB_ADM - Tuning Param - Whats the difference
Also try searach in ussing by "queue prioritization" in SDN you will find many links
Thanks
Rodrigo P.
Edited by: Rodrigo Alejandro Pertierra on Jun 25, 2010 10:25 AM

Why is latency for sync messages more than async messages in PI?

Hi All,
Is it normal thing for Sync messages to have more latency time than async messages in PI. if yes then what is the reason behind it?
Also whats the appropriate latency time in PI?
Thanks

Hi XIer,
synchronous message sender need to wait for a response. They cant wait for an eternity, so there must be a timeout, usually 3 minutes or something.
asynchronous message sender do not care (techniquely) about any reaction, the program can go on after sending. Therefore any timeout makes no sense.
Regards,
Udo

Cannot see sync messages in backend SXI_MONITOR

Hi
We have a problem with some sync message ScenarioX -> PI -> Backend sometimes taking 2-3 minutes executing. I have cheked performance of PI pipeline steps, and it is the CALL_ADAPTER which is timeconsuming. I have run and debugged the proxy code in backend system and that is performing well.
Question now is how the backend performs.
I have added LOGGING_SYNC to the IE ocnfig, but the messages are not showing in SXI_MONITOR on the backend system.
Any good ideas to what is the problem/solution?
Thanks
regards Ole

HI Ole,
explain you scenario, as you mentioned it is CALLADAPTER which time-consuming , so likewise explain which adapter you are using on receiver and sender side and what is the scenario .. is it synchronous or Asynchronous or Async to Sync Bridge and all information it will help to give you better solution for performance.. as many things depends on adapter you are using on Sender and receiver side as well as data size which is flowing thru interface..
Thanks,
Bhupesh

'Erase & Sync' message

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