Erratic event id 1000; Windows Explorer; MSVCR90.dll on Win7 64bit

Windows 7 64 bit. Interacting with Explorer, often as simple as switching to Explorer window and changing focus on a filename. Explorer stops working, generates ID 1000 (see below) and then restarts itself.
Recently installed LibreOffice v 3.6.1.2 and 16-bit Java 6 update 30 (which works with LibreOffice).
I suppose you are going to tell me to uninstall the LO and Java. I'm really hoping for other troubleshooting or diagnostic options. The LO and java setup is for a project of some urgency.
Log Name:      Application
Source:        Application Error
Date:          10/1/2012 8:22:51 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      seagoing2012
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace4e7
Exception code: 0xc0000417
Fault offset: 0x00000000000552d4
Faulting process id: 0x1b6c
Faulting application start time: 0x01cd9f661a148e6a
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
Report Id: dc88f04c-0bdb-11e2-b556-4c80939ece8c
Event Xml:
<Event xmlns=<I had to munge this line to get the message posted. Something about "no links"... >
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-10-01T15:22:51.000000000Z" />
    <EventRecordID>8225</EventRecordID>
    <Channel>Application</Channel>
    <Computer>seagoing2012</Computer>
    <Security />
  </System>
  <EventData>
    <Data>explorer.exe</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>MSVCR90.dll</Data>
    <Data>9.0.30729.6161</Data>
    <Data>4dace4e7</Data>
    <Data>c0000417</Data>
    <Data>00000000000552d4</Data>
    <Data>1b6c</Data>
    <Data>01cd9f661a148e6a</Data>
    <Data>C:\Windows\explorer.exe</Data>
    <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll</Data>
    <Data>dc88f04c-0bdb-11e2-b556-4c80939ece8c</Data>
  </EventData>
</Event>

Hi,
According to the event log, we can see that the issue is related to MSVCR90.dll.
Therefore, please use ShellExView to disable this extension of Windows Explorer:
1) Please download
ShellExView for x64-bit system.
Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance
or reliability.
2) Extract the download file and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions.
3) Select the MSVCR90.dll in pink.
4) Click the "Disable Selected Items" on the toolbar and click Yes.
5) Restart your computer and check if the issue is resolved.
If Windows Explorer can work properly after disabling MSVCR90.dll, we can conclude that the issue is caused by LibreOffice. Therefore, please update LibreOffice to the latest or you may have to contact
LibreOffice for help.
Hope this helps.
Jeremy Wu
TechNet Community Support

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    Hi,
    You could run SFC command to see if you fix any corrupted system file.
    If this cannot help, try to replace this file with a known good copy.
    For the detailed steps, you could follow the link below:
    http://support.microsoft.com/kb/929833?wa=wsignin1.0#method3
    Alex Zhao
    TechNet Subscriber Support
    If you are
    TechNet Subscription user and have any feedback on our support quality, please send your feedback
    here.
    Alex Zhao
    TechNet Community Support

  • Loss of WiFi and in 'Event: Module' = Path: C:\Windows\System32\IWMSSvc.dll

    re: Thinkpad W540 20BG 0016US Win 7 [64] Pro (So called WORKSTATION) - What am I doing wrong?
    In my event log:
    WLAN Extensibility Module has stopped unexpectedly.
    Module Path: C:\Windows\System32\IWMSSvc.dll
    Lenovo installed Access Connection (no version number displayed on splash and no 'about'), but digging for the file, says v6.11 in c:\SWTOOLS\readyapps\accon\setup.exe
    There is no quick emergency disconnect from the WiFi.....  if a web site is malicious and locks you to a script..
    I have no idea what is happening.  No WiFi lights, No WiFi switch, Software version hidden from the user ..... On my previous Workstation I saw what was happening.
    So, any hints from users that resolved this WLAN issue?

    Nuke the proprietary internet handlers and let Windows deal with it.
    Get Rainmeter with a network monitor to watch your bandwidth usage.
    W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
    X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
    Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

  • HHActiveX.dll  - Windows Explorer open folders in separate window (Win7/ Vista)

    Windows Explorer will open folders in a separate window when you double click them.
    Adobe RoboHelp HTML 8 with update 1 and 2 installed sequentially on Windows XP.
    HHActiveX.dll  8.0.0.203 registered by installer
    Problem:
    What we're seeing is, after installing HHActiveX.dll with our product suite on a 32-bit Windows 7 system (and probably Vista also), after rebooting the computer, Windows Explorer will open folders in a separate window when you double click them. This occurs even when Windows Explorer is set to open them in the same window.
    Solution:
    This seems to have something to do with the registration of actxprxy.dll and/or ieproxy.dll. Reregistering these DLLs and rebooting usually fixes this problem.
    This web article mentions side effects in Internet Explorer and a couple of other programs that also come from this.
    Here's a web page that outlines what we're seeing and how to fix it manually:
    http://www.davidmoore.info/2009/08/19/solution-explorer-open-each-folder-in-same-window-er ror-and-sql-management-studio-ie-and-team-explorer-errors/
    In Windows 7 (and probably Vista also), the GUID of this library has changed from {B8DA6310-E19B-11D0-933C-00A0C90DCAA9} to {C90250F3-4D7D-4991-9B69-A5C5BC1C2AE6}. Also, the registry entries that are concerned with actxprxy.dll are under HKCR\CLSID\{B8DA6310-E19B-11D0-933C-00A0C90DCAA9}; the last component in that registry path is the old GUID, and that's probably what is causing the problem.
    Questions:
    The previous approach provides a way to fix the problem by adding some code to reregister the two DLLs at the end of the install. The developer would prefer not to have to add install code to fix this problem in the first place.
    1) Is this a known issue with Adobe HHActiveX.dll and Windows 7 / Vista? (I didn't find much with a web search or in Adobe Forums.)
    2) Is a newer HHActiveX.dll available to fix this issue?
    3) Does Adobe have a fix for the Windows Explorer problem that this DLL is causing in Windows 7 (and probably Vista also).
    4) Any suggestions?
    Thanks

    Hi,
    Here is what the developer did to fix the issue.
    MSI Install: The installer is unregistering actxprxy.dll and ieproxy.dll on Windows 7 32-bit PCs
    Problem: The problem was being caused by Adobe's HHActiveX.dll, a DLL that we have to install because of the browse sequences/ glossary in the new application help. This DLL was registering itself against actxprxy.dll using the GUID that was in use prior to Vista; and that in turn caused the Windows Explorer problem, among others.
    Fix: Added a custom action that is called after the application is installed (or reinstalled or upgraded) that reregisters the 32-bit actxprxy.dll and ieproxy.dll. (Since the problem doesn't manifest itself on 64-bit systems, the custom action leaves the 64-bit actxprxy.dll and ieproxy.dll as they are.) Rolled back the registry deletions that were done in the Shared - help third party merge module in the previous attempt to fix this bug, as those changes were found to be unnecessary.
    Cheers

  • Windows Server 2008 R2 - Multiple application errors in module MSVCR90.DLL

    I'm having some trouble with one of the terminal servers that I administrate, lately there have been a large number of application errors reported by users. Looking at the logs they all have in common that they report MSVCR90.DLL as the faulty module, with
    some of the applications throwing errors being fixmapi.exe, iexplore.exe & acrord32.exe.
    I did some searching around and tried the usual things of uninstalling and reinstalling the mvc redist, however it doesn't appear to have made much of a difference. I configured capture of user-mode dumps as mentioned in http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/repeated-appcrash-errors-across-many-applications/18ee194c-56dd-4909-abed-e563de11713b
    which seems to be recommended as a way to find the real faulty module that is behind all the problems, so far I've generated one dumpfile at least for a fixmapi.exe but I am not sure how to parse it, does anyone have any idea?

    Hi DialectEmil,
    Would you please let me know whether install all necessary updates on the problem computer? Please run
    sfc /scannow command to scan all protected system files. In addition, please perform a
    clean boot and check if this issue still exist.
    Please also refer to following article and check if help you to troubleshoot application crashes.
    Basic Debugging of an Application Crash
    If any update, please feel free to let me know.
    Best regards,
    Justin Gu
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Adobe premiere elements organizer appcrash msvcr90.dll windows 7

    adobe premiere elements 11 organizer appcrash msvcr90.dll.  Hoe dit oplossen ?

    paulv
    Elements Organizer 11 on Windows 7 (assumed 64 bit).
    When did you post this question before today. If all you posted today is all you sent in this thread, then be advised that this is not Adobe. Rather user to user. The replies are not automatic and depend
    on a reply from a user based on the use's personal schedule.
    I am not sure if the following will target the "msvvcr90.dll" but consider the following for the "crash" aspects
    1. Delete the Elements Organizer 11 settings file named psa.prf found
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Elements Organizer
    13.0
    Organizer
    and in the Organizer Folder is the psa.prf file that you delete or disable by renaming it from psa.prf to psa.prfOLD.
    2. If the Elements Organizer 11 will stay open long enough, create a new catalog.
    See Elements Organizer 11 File Menu/Manage Catalog/Catalog Manager.
    3. Some times certain formats can bring the Elements Organizer down. What kind of files have you been
    importing into the Elements Organizer and are the crashes associated with certain source files?
    ATR

  • Emzdecmp4_h263.dll causes windows explorer crash

    When browsing folders with video files in windows explorer,  a crash occurs.
    Faulting application explorer.exe, version 6.0.2900.3156, faulting module emzdecmp4_h263.dll, version 2.6.1.0, fault address 0x00002827.
    If I unregister this file, the problems stops.
    IE: regsvr32 /u  "C:\Program Files\Common Files\Nokia\Codecs\EmzDecMP4_H263.dll"
    Windows XP Pro SP2 (2600.xpsp_sp2_gdr.090206-1233)
    PC Suite v7.1.28.1

    Thanks a ton! This worked like a charm.
    Although, there is no assurance that the other codecs in the same folder (C:\Program Files\Common\Nokia\Common) won't create a problem. Here's a listing of the other files.
    ArcAPPDMO.dll
    EmzAACDecFilter.dll
    EmzAACEnc.dll
    EmzAMRNBDec.dll
    EmzAMRNBEnc.DLL
    EmzAMRWBEnc.DLL
    EmzDecMP4_H263.dll
    EmzH263Enc.dll
    EmzMP3EncDMO.DLL
    EmzMP3SourceFilter.dll
    EmzMp4Source.dll
    EmzMP4VideoEnc.DLL
    EzdAMRWBDec.dll
    EzdH264DecTFilter.dll
    EzdH264Enc.dll
    EzdMP4MuxFilter.dll
    Image_Dec.dll
    image_proc.dll
    Keeping fingers crossed!

  • Trouble on Windows Explorer Key Event

    Hello I'm intending to develop a new software via my best language Java. But I think there are some limitation with JAVA. Actually I 'd like to capture the 'KEY TYPED EVENT' of the Windows User. I couldn't find any good library after I've searched so many times on Google. Simply by thinking on Java view I think JAVA cannot take the event of window's explorer because event are fired only on explorer . So please could any body help me ? Is It possible to develop my software from JAVA? or I need to program from autocratic PL -> Microsoft PL(.NET)?
    Thanks.
    Narayan

    Look into KeyListener:
    http://download.oracle.com/javase/6/docs/api/java/awt/event/KeyListener.html
    It has a "keyTyped" method.
    Taking the tutorial on KeyListeners won´t hurt either, I guess.
    http://download.oracle.com/javase/tutorial/uiswing/events/keylistener.html
    Note that the Component with the KeyListener needs the input focus to listen for KeyEvents.
    Then, there are key bindings:
    http://download.oracle.com/javase/tutorial/uiswing/misc/keybinding.html
    Edited by: anotherAikman on 07.01.2011 22:27

  • Help! Windows Explorer crashes regularly when using "SharePoint" directory synced with OneDrive for Business

    We are using SharePoint 2013 and I want to sync document libraries with
    OneDrive for Business with my PC running Windows 7.
    In general, it works, but my Windows Explorer crashes very often (after a few minutes) when I navigate in the synced directories and open files there (or copy files into them in Windows Explorer).
    How can I find out what happens and how to avoid it?
    remark:
    We are still using Office 2007, so I installed only OneDrive for Business from the Office 2013 DVD and
    deactivated all other components like Office 2013 by hand:
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    Is there a crash log, where I can find more information about the crash?
    Does OneDrive maybe need other components to be installed and can I install them without damaging my existing Office 2007 setup?

    Did  you check your Event Viewer for any errors during the time when Windows Explorer crashed?
    Thanks for this hint!
    The Log file says the following, so it seems to be WIDCOMM\Bluetooth Software\btncopy.dll
    to be responsible for the crashing Windows Explorer
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-06-27T15:06:31.000000000Z" />
        <EventRecordID>50873</EventRecordID>
        <Channel>Application</Channel>
        <Computer>COMPUTERNAME</Computer>
        <Security />
      </System>
      <EventData>
        <Data>explorer.exe</Data>
        <Data>6.1.7601.17567</Data>
        <Data>4d672ee4</Data>
        <Data>btncopy.dll</Data>
        <Data>6.3.0.9000</Data>
        <Data>4f85fbda</Data>
        <Data>40000015</Data>
        <Data>000000000002e25e</Data>
        <Data>18bc</Data>
        <Data>01cf9215ab79ee98</Data>
        <Data>C:\Windows\explorer.exe</Data>
        <Data>C:\Program Files\WIDCOMM\Bluetooth Software\btncopy.dll</Data>
        <Data>9e5a534a-fe0c-11e3-90e5-fee5c7d69b69</Data>
      </EventData>
    </Event>

  • Windows explorer + other windows applications crashing regularly at resume from sleep and hibernate

    Good evening,
    I have a Thinkpad W510 (4319-29G) running Windows 7 Pro 64bit. The system is loaded with the latest software and drives from Lenovo including BIOS 6NET74WW (1.34), upgrade was done Dec 7th (windows update performed Dec 15th).
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    - nVidia Quadro FX880M, driver version is 8.17.12.5896, 7-9-2010 and video card BIOS is 70.16.5f.0.b
    - dual harddrives,
       - one Seagate Momentus XT 500Gb (ST95005620AS) FW rev SD23 in the main location with C: and some other partitions
       - one Hitatchi 320 Gb (HTS723232L9SA60) FW rev FC4ZC50B in the bay.
    - Intel Centrino Advanced-N 6200 AGN, driver version 13.3.0.24, 7-14-2010
    - Intel 82577LM Gigabit Network Connection, driver version 11.5.10.1030, 7-22-2010
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    Log Name: Application
    Source:Application Error
    EventID:1000
    Level:Error
    Logged:2010-12-15 20:30:02
    Task category100)
    Keywords: Classic
    Computer: xxxxxxx (my computername)
    Then for each application the following detailed data is written in event viewer in the general tab:
    #1
    Faulting application name: rundll32.exe_nview64.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
    Faulting module name: nview64.dll, version: 6.14.10.13527, time stamp: 0x4c35752f
    Exception code: 0xc0000005
    Fault offset: 0x00000000000f0786
    Faulting process id: 0x115c
    Faulting application start time: 0x01cb9bd59882f1f6
    Faulting application path: C:\Windows\system32\rundll32.exe
    Faulting module path: C:\Program Files\NVIDIA Corporation\nView\nview64.dll
    Report Id: b606b17d-0881-11e0-be39-00a0c6000000
    #2
    Faulting application name: taskhost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
    Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
    Exception code: 0xc000041d
    Fault offset: 0x00000001800bb350
    Faulting process id: 0x10c0
    Faulting application start time: 0x01cb9bd5694caebe
    Faulting application path: C:\Windows\system32\taskhost.exe
    Faulting module path: nview64.dll
    Report Id: b6ae8cb2-0881-11e0-be39-00a0c6000000
    #3
    Faulting application name: sidebar.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9e1
    Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
    Exception code: 0xc000041d
    Fault offset: 0x00000001800bb350
    Faulting process id: 0x6f0
    Faulting application start time: 0x01cb9bd5986a397a
    Faulting application path: C:\Program Files\Windows Sidebar\sidebar.exe
    Faulting module path: nview64.dll
    Report Id: b6bd0bd9-0881-11e0-be39-00a0c6000000
    #4
    Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
    Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
    Exception code: 0xc000041d
    Fault offset: 0x0000000008c3b350
    Faulting process id: 0x1210
    Faulting application start time: 0x01cb9bd569d9ae8e
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: nview64.dll
    Report Id: b6d21ac7-0881-11e0-be39-00a0c6000000
    #5
    Faulting application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc541
    Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
    Exception code: 0xc000041d
    Fault offset: 0x00000001800ba570
    Faulting process id: 0x11c4
    Faulting application start time: 0x01cb9bd569aa125c
    Faulting application path: C:\Windows\system32\Dwm.exe
    Faulting module path: nview64.dll
    Report Id: b72bfbe8-0881-11e0-be39-00a0c6000000
    #6
    Faulting application name: rundll32.exe_PWMTR64V.DLL, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
    Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
    Exception code: 0xc000041d
    Fault offset: 0x00000001800bb350
    Faulting process id: 0x1450
    Faulting application start time: 0x01cb9bd59995023a
    Faulting application path: C:\Windows\system32\rundll32.exe
    Faulting module path: nview64.dll
    Report Id: b7e4521b-0881-11e0-be39-00a0c6000000
    It seems that a module "nview64.dll" is always the first application to crash. I suspect this has something with graphics to do.
    I dont know if this event triggers the following crashes or if it is so that the display is initialized before the other programs.
    After all crash diagnostic messages have been shown windows explorer restarts and also other applications restart but a lot of system tools in the system tray are gone so a cold start is needed to restore all tools again.
    I really would appreciate any help and suggestions how to fix this really annoying issue.
    Thanks, Anton

    I had a similar issue, as soon as a described even a little bit of it to warrenty support they sent someone to swap the board
    It seems thats the only fix, its been fine since 

  • Windows Explorer folder context menu crash

    Hello, On a PC running Windows 7x64 Ultimate,  Windows Explorer closes with a
    "Windows Explorer has stopped working" message, and needs to be restarted.
    It quits when I right click on a folder, while right clicking on a file doesn't cause it
    to quit. So far I've tried:
    Uninstalling and reinstalling graphics drivers, SVC scan, malware scans, virus scan,
    hijack this, safe mode, clean boot, shexview,  shmnview, reliability monitor, and event
    viewer. I could use some help with what shell extensions to modify, if that is
    even the problem.  Thanks
       Event Viewer Windows applications log has entries for event ID 1000 error,
    with these details:  
       Explorer.EXE
       6.1.7601.17567
       4d672ee4
       SHELL32.dll
       6.1.7601.18517
       53aa2e07
       c0000005
       0000000000050506
       13d4
       01cfff64b8cef67f
       C:\Windows\Explorer.EXE
       C:\Windows\system32\SHELL32.dll
       0639a5f1-6b59-11e4-9316-5404a64c920b
    Non-Windows context menu entries  from shexview-x64 ==================================================
    Extension Name    :
    Disabled          : No
    Type              : Context Menu
    Description       : 7-Zip Shell Extension
    Version           : 9.20
    Product Name      : 7-Zip
    Company           : Igor Pavlov
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\7-Zip\7-zip.dll
    CLSID             : {23170F69-40C1-278A-1000-000100020000}
    File Created Time : 11/18/2010 9:08:50 PM
    CLSID Modified Time: 1/28/2014 4:45:12 PM
    Microsoft         : No
    File Extensions   : *, Directory
    File Attributes   : A
    File Size         : 86,016
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    :
    Disabled          : No
    Type              : Context Menu
    Description       : Backup Shell
    Version           : 8.2.0.21
    Product Name      : Backup
    Company           : Symantec Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll
    CLSID             : {F7CAA2A1-67A2-44BB-B20F-202FD8EB1DAB}
    File Created Time : 10/3/2014 9:10:50 AM
    CLSID Modified Time: 4/5/2014 7:47:01 PM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : AR
    File Size         : 2,657,632
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : AccExt Class
    Disabled          : No
    Type              : Context Menu
    Description       : Core Sync
    Version           : 1.3.1.405
    Product Name      : CoreSync
    Company           :
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
    CLSID             : {2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}
    File Created Time : 9/26/2014 2:41:22 PM
    CLSID Modified Time: 11/3/2014 11:56:29 AM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 1,021,088
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Acrobat Elements Context Menu
    Disabled          : No
    Type              : Context Menu
    Description       : Adobe Acrobat Context Menu
    Version           : 11.0.0
    Product Name      : Adobe Acrobat Elements
    Company           : Adobe Systems Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll
    CLSID             : {A6595CD1-BF77-430A-A452-18696685F7C7}
    File Created Time : 9/23/2012 7:43:36 PM
    CLSID Modified Time: 8/23/2013 8:36:01 PM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 2,288,288
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : ContextMenuHandler Class
    Disabled          : No
    Type              : Context Menu
    Description       : Apple Photostreams UI Shell Extension
    Version           : 7.15.7.1
    Product Name      : iCloud Control Panel
    Company           : Apple Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
    CLSID             : {89D984B3-813B-406A-8298-118AFA3A22AE}
    File Created Time : 8/11/2014 10:53:42 AM
    CLSID Modified Time: 10/31/2014 10:56:07 PM
    Microsoft         : No
    File Extensions   : *
    File Attributes   : A
    File Size         : 1,130,280
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : DropboxExt
    Disabled          : No
    Type              : Context Menu
    Description       : Dropbox Shell Extension
    Version           : 1.0.0.24
    Product Name      : Dropbox
    Company           : Dropbox, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Users\Paul\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
    CLSID             : {FB314ED9-A251-47B7-93E1-CDD82E34AF8B}
    File Created Time : 6/24/2014 5:04:54 PM
    CLSID Modified Time: 7/23/2014 7:36:21 AM
    Microsoft         : No
    File Extensions   : Directory\Background, *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 164,760
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : GDContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Google Drive shell extension
    Version           : 1.18.7821.2489
    Product Name      : Google Drive
    Company           : Google
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Google\Drive\contextmenu64.dll
    CLSID             : {BB02B294-8425-42E5-983F-41A1FA970CD6}
    File Created Time : 10/21/2014 5:52:26 PM
    CLSID Modified Time: 11/9/2014 9:18:01 PM
    Microsoft         : No
    File Extensions   : *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 141,640
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : IEContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Norton Internet Security Shell Extension Module
    Version           : 21.6.0.32
    Product Name      : Norton Internet Security
    Company           : Symantec Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\NavShExt.dll
    CLSID             : {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}
    File Created Time : 10/3/2014 9:10:50 AM
    CLSID Modified Time: 4/5/2014 7:47:02 PM
    Microsoft         : No
    File Extensions   : *, Drive, file, Folder, opensearchfilefolderresult
    File Attributes   : AR
    File Size         : 267,080
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Incinerator Context Menu Handler
    Disabled          : No
    Type              : Context Menu
    Description       : iolo Incinerator ®
    Version           : 12.5.0.86
    Product Name      : Incinerator
    Company           : iolo technologies, LLC
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\Incinerator64.dll
    CLSID             : {E8215BEA-3290-4C73-964B-75502B9B41B2}
    File Created Time : 6/28/2013 5:46:02 AM
    CLSID Modified Time: 2/12/2014 9:54:22 AM
    Microsoft         : No
    File Extensions   : *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 2,155,152
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Incinerator Junction Point Context Menu Handler
    Disabled          : No
    Type              : Context Menu
    Description       : iolo Incinerator ®
    Version           : 12.5.0.86
    Product Name      : Incinerator
    Company           : iolo technologies, LLC
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\Incinerator64.dll
    CLSID             : {9081C77F-9FAF-4551-A878-10A4249CD1FA}
    File Created Time : 6/28/2013 5:46:02 AM
    CLSID Modified Time: 2/12/2014 9:54:22 AM
    Microsoft         : No
    File Extensions   : .SendToIncinerator
    File Attributes   : A
    File Size         : 2,155,152
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : MShellExtMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : MagicISO Shell Extension Module
    Version           : 5, 3, 0, 198
    Product Name      : MagicISO Shell Extension Module
    Company           : MagicISO, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\MagicISO\misosh64.dll
    CLSID             : {DB85C504-C730-49DD-BEC1-7B39C6103B7A}
    File Created Time : 10/4/2014 6:41:04 PM
    CLSID Modified Time: 10/4/2014 6:41:05 PM
    Microsoft         : No
    File Extensions   : *, Directory, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 43,520
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : NVIDIA CPL Context Menu Extension
    Disabled          : No
    Type              : Context Menu
    Description       : NVIDIA Display Shell Extension
    Version           : 344.65
    Product Name      : NVIDIA Shell Extensions
    Company           : NVIDIA Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\nvshext.dll
    CLSID             : {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9}
    File Created Time : 11/13/2014 11:57:26 AM
    CLSID Modified Time: 11/13/2014 12:03:23 PM
    Microsoft         : No
    File Extensions   : Directory\Background
    File Attributes   : A
    File Size         : 61,640
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : RUShellExt Class
    Disabled          : No
    Type              : Context Menu
    Description       : Revo Uninstaller Pro Extension
    Version           : 1.0.0.3
    Product Name      : Revo Uninstaller Pro Extenison
    Company           : VS Revo Group
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\VS Revo Group\Revo Uninstaller Pro\RUExt.dll
    CLSID             : {2C5515DC-2A7E-4BFD-B813-CACC2B685EB7}
    File Created Time : 6/28/2013 8:26:20 PM
    CLSID Modified Time: 6/28/2013 8:26:21 PM
    Microsoft         : No
    File Extensions   : .exe, .msi, exefile, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 123,120
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Spybot-S&D Explorer Integration
    Disabled          : No
    Type              : Context Menu
    Description       : Windows Explorer context menu integration
    Version           : 2.3.39.113
    Product Name      : Spybot - Search & Destroy
    Company           : Safer-Networking Ltd.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Spybot - Search & Destroy 2\SDECon64.dll
    CLSID             : {44176360-2BBF-4EC1-93CE-384B8681A0BC}
    File Created Time : 11/2/2014 6:40:12 PM
    CLSID Modified Time: 11/2/2014 6:40:13 PM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 484,304
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : STKContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Send to Kindle Context Menu dll
    Version           : 1,0,1,240
    Product Name      : Send to Kindle
    Company           : Amazon.com, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Amazon\SendToKindle\stkContextMenu_240.dll
    CLSID             : {90DD7445-E924-4c6e-92AC-01F8C3A7E0C7}
    File Created Time : 11/4/2014 1:40:41 PM
    CLSID Modified Time: 11/4/2014 1:40:41 PM
    Microsoft         : No
    File Extensions   : AllFilesystemObjects
    File Attributes   : A
    File Size         : 255,808
    .NET Extension    : No
    Digital Signature :
    ==================================================

    Hi,
    In addition to above suggestions, please help to collect crash dump file for explorer.exe, let's see what exacted file cause your issue:
    First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\explorer.EXE]
    "DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
      00,6d,00,70,00,73,00,00,00
    "DumpCount"=dword:00000010
    "DumpType"=dword:00000001
    "CustomDumpFlags"=dword:00000000
    Then, open explorer to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
    To further help you, please upload this file into Onedrive and shared the link here.
    Kate Li
    TechNet Community Support

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