Eth1 not detecting link, despite NIC link light

hello
i have just added a new NIC to the server. when restarting the computer i see the link lights are on and green. When checking with the ifconfig the eth is shown but when checking with the ethtool it shows the link is off. i changed the cable the gbic but still the link is down.
the interface is connected P2P to another computer so the ip and route is not relevant, i just want to see the link on
i googled this problem and saw that i am not the only one who has it but there where no solutions. there was a very similar problem that was posted here but the solution was not entered.
i hope there is a software or connection problem here and not a NIC problem
thanks
here are the enviroment params
Ethernet controller: Intel Corporation 82599EB 10-Gigabit Network Connection
ethtool eth4
Settings for eth4:
Supported ports: [ FIBRE ]
Supported link modes: 10000baseT/Full
Supports auto-negotiation: No
Advertised link modes: 10000baseT/Full
Advertised pause frame use: No
Advertised auto-negotiation: No
Speed: Unknown!
Duplex: Unknown! (255)
Port: Other
PHYAD: 0
Transceiver: external
Auto-negotiation: off
Supports Wake-on: d
Wake-on: d
Current message level: 0x00000007 (7)
drv probe link
Link detected: no
ifconfig eth4
eth4 Link encap:Ethernet HWaddr 00:1B:21:00:00:01
inet addr:1.1.1.1 Bcast:1.1.1.255 Mask:255.255.255.0
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

i have downloaded the new ixgbe driver so i dont think changing the kernel will help
ethtool -i eth4
driver: ixgbe
version: 3.7.21-NAPI
firmware-version: 0x18f60001
bus-info: 0000:07:00.1
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes

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