Excess material from customer return - Free

Dear Guru,
We have the following scenario and need your expertise.
-We created a Sales order with qty of 100bags.
-Performed D/O with 100bag to customer.
-The customer had use only 98bags and returned the balance of 2 bags.(this is based on work/usage consumption report from customer as the work is done at the remote location)
-We proceed to issue credit note for the 2bags of the return.
-However, upon the physical stock arrived at our warehouse, we discovered that the actual quantity is actually 5bags.(customer don't wants the excess of 3bags as the job is completed.)
Question: How can we stock in the (extra 3bags) into our inventory from the point in SD or MM? (Note: we are not allowed to use MIGO with movment 501 or 511 due to traceability issue.)
Thanks in advance.
Edited by: Chin Wah Chai on Aug 24, 2010 10:29 AM

Create return sales order for 5 bags with reference to old invoice no,receive material to unrestricted stock using PGR,
raise credit memo.

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Reversing subcontracted finished goods that came from customer returns.

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Edited by: pradeep.spk on Oct 24, 2011 7:14 AM

Thanks for your reply Nishant but the problem is subcontracting charges should not be cancelled. The packing job done by vendor was paid and it is irrevokable.
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Edited by: pradeep.spk on Oct 24, 2011 10:51 AM

Return to vendor from customer-return stock

Hello,
I want to know how we can picture to SAP the following scenario.
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Hi,
As understood from your scenario, customer return will be finished goods. Finished Goods will be at Standard Price. This is SAP standard.
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Hi Robert
You can post such transactions manually through tcode MB1C - since the objective is to "receive" stock from customer . Use the relevant movement type with special stock indicator "W". The info will be stored in MSKU table.
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Hi Roger,
We have 2 type of consignment process in SAP.
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thanks n regards
rn sap mm

There is no Particular material type for free goods. You can create free goods po for any material type.
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For Customer Free Goods Post the same in SD forum.
Please Search SDN before Posting into Forums.
This question is already answered number of times.

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Hi Guys,
I send the returnable package to the customer , while reciving that material to my stock (when the customer return to me ) i want to create outbound delivery with out order refference .
I want system to create inspection lot after doing PGR of the outbound delivery .
The inspection lot sould have the option of result recording and stock posting when i do usage decission
This requirement not met by inspection type 06 , i want to create new inspection type to met above mentioned all requirement .
please provide the steps to be performed to met the same.
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Hi,
The 06 - Inspection type is not stock relevant and also it is not possible to change because it is SAP std.
1. If you want inspection for Customer with stock, active 05 - Inspection type in Material Master, and move the stock from customer return to QI by using MB1B with Movement type 457 Stock transfer returns to QI. After that system will create the Inspection lot in 05 Inspection type.
2. If don't want stock for inspection and directly post to Unrestricted using MB1B with movement type 453 Transfer posting to returns from customer to Unrest.
3. Customer return to Blocked stock using MB1B with mvt type 459 Stock transfer returns to blocked
Case2.
Inspection type 05 is a stock relevant inspection type.
To use 05 you must assign the 05 inspection type to the delivery item in configuration.
Follow this path.
Tcode vov6 - there will be schedule line category DN.
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Change it to 655 and try now.
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Dear Gurus,
What settings should I make so that when I make a sales order return from customer, I get a stock relevant inspection lot. What is available for me now is these 2 options:
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2. To activate insp. type 05, the stock will fall in the returns logic in the storage location, after that transfer from return to quality using mvt type 457, upon this transfer a stock relevant inp. lot is created.
Both solutions are not suitable for me because for the first option I do not have a stock relevant inp. lot, and for the second option, I loose the refernce to which customer this lot is relevant, and this information is very important for the process.
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Hi MaX,
Well I would suggest to with 1st method as this is standard practice.
No doubt you can have option to inward the material for customer returns directly in to quality inspection also. Follow the following steps.
1.     Assign inspection type 05 in material master
2.     Deactivate inspection type 06
3.     Go To transaction VOV6
4.     Double click on appropriate schedule line category that you are using for your return process
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6.     Run a cycle. As a result of this stock will be posted to QI with stock relevant inspection lot
7.     You can record results and post stock with UD as in normal case of GR.
8.     Do not forget to check the effect of accounting and controlling document for this movement with your FI consultant.
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Hi,
I have one new requirement, we will get the material from customer along with subcontracting challan and material after making of the finish material we have to bill the customer with labour charges only all material will be supplied by the vendor.
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zafar

Hi,
Follow the below mentioned process for Inbound Subcontracting OR Contract Manufacturing;
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3. MIGO - Receive component materials using movement type "501"
4. VA01 - Create Sales Order for the FG
5. CO01 - Production order for FG
6. CO11N - Operation Confirmation
7. MIGO - GI of components against Order using Mvmt Type 261 (Here also issue materials used internally by you)
8. MIGO - GR of FG against Order using Mvmt Type 101
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Dear experts,
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awaiting for your reply.
Muthamil

Hi
06 - Inspection type is not stock relevant and also it is not possible to change because it is SAP std.
1. If you want inspection for Customer with stock, active 05 - Inspection type in Material Master, and move the stock from customer return to QI by using MB1B
with Movement type 457 Stock transfer returns to QI. After that system will create the Inspection lot in 05 Inspection type.
2. If don't want stock for inspection and directly post to Unrestricted using MB1B with movement type 453 Transfer posting to returns from customer to Unrest.
Inspection type 05 is a stock relevant inspection type.
To use 05 you must assign the 05 inspection type to the delivery item in configuration.
Follow this path.
Tcode +++ vov6 +++(also check V0V8) --> there will be schedule line category DN.
go to details of DN.In Business data, check which movement type is assigned here.(Returns in MM)
I think in your case it will be 651.
Change it to 655 and try now.
hope it will work.
Regards
Sujit

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Dear All,
My client is getting the finished goods return from the customer on RGP this stock we have to maintain this stock in system.This stock is sending to other vendor on NRGP for service.Against this NRGP we are getting repaired goods back.Then this stock we have to sent it to customer.
The stock which we are getting is excisable.
How can we map this scenario in SAP
Please guide in this scenario.
Regards,
NSD

Hi
06 - Inspection type is not stock relevant and also it is not possible to change because it is SAP std.
1. If you want inspection for Customer with stock, active 05 - Inspection type in Material Master, and move the stock from customer return to QI by using MB1B
with Movement type 457 Stock transfer returns to QI. After that system will create the Inspection lot in 05 Inspection type.
2. If don't want stock for inspection and directly post to Unrestricted using MB1B with movement type 453 Transfer posting to returns from customer to Unrest.
Inspection type 05 is a stock relevant inspection type.
To use 05 you must assign the 05 inspection type to the delivery item in configuration.
Follow this path.
Tcode +++ vov6 +++(also check V0V8) --> there will be schedule line category DN.
go to details of DN.In Business data, check which movement type is assigned here.(Returns in MM)
I think in your case it will be 651.
Change it to 655 and try now.
hope it will work.
Regards
Sujit

Customer returns {sap pp}

Dear PP Gurus,
How to deal with Customer returns in PP??
For example if I have a product with 8 parts fitted into it.when it comes back from customer ,only damaged part is changed.That is only 1 part is changed.Rest all parts are same. How to do it?How the goods are issued to production??
what abt costing? i.e material cost of only 1 part to be taken.and what abt activity cost ??Can anybody help me out????

Hi Ameet
First move the material to customer return stock
Create bom for rework usage with replace material
create routing with rework activities/workcenter for rework
create a prodn version with above bom and routing
You can create a rework order with productionversion rework and move the material to production against the order. and after changing the part
issue the mateiral whcih is replaced against this order.
Again make GR
You can book activities in the rework order when confiming the order.
Cost will be calculated from work center as usual
Regards
Ranga

Return of Goods from Customer to a Manufacturing Plant

Hi,
This is a scenario of Return of Goods from Customer to a Manufacturing Plant and Excise Registers RG23A Part 1 and RG23A Part 2 need to be updated. As the material is finished goods so its material type in J1ID is RG1 in the manufacturing plant.
Can any one provide some idea that what process should be followed so that Excise Registers RG23A Part 1 and RG23A Part 2 can be updated after taking it back from the customer?
Thanks in advance

Hi,
The issue is only with RG23A Part 1 Register. The RG23A Part 2 is already getting updated through J1IH (with reference to the Return Delivery Document).
After updating the RG23A Part 2 Register if we capture excise invoice without purchase order in J1IEX, it would update RG23A Part 1 as well as Part 2. So, RG23A Part 2 would be updated twice.
If we don't use J1IH at all, then it can be possible to update RG23A Part 1 and Part 2 in J1IEX (without purchase order) but this transaction won't be linked to previous transaction(s) and everything needs to be entered manually.
Can you please provide any alternate solution?
Thanks in advance

Return from customer movement type

Hello,
We use in our system 653 mov.type when we return goods from customer.
Usually we create the return order with reference to the original customer order and the original customer order is MTO (make to order) . When posting the 653 mov.type the system take the cost of the material (VPRS) from moving average price of unrestricted stock.
My question is : in cases that my return customer order is with reference to original customer order, is it possible to configure a movement type (or other way) that the system will take the cost from the original customer order and not from the cost in unrestricted stock and in advance it will affect the moving average price ??
I will try to explain by an example:
I have in stock 10 pieces each for 5 $,
My return order has 4 pieces that has cost of 8 $ in the original customer order.
The system behavior today after returning the stock with 653 mov type:
I have 14 pieces with cost of 5 $ - no change in moving average price and VPRS cost for profitability analysis is 5 $
The desirable behavior according to my expectations:
I will have 14 pieces with cost of (50+32)/14=5.8 u2013 the moving average will change according to cost in original customer order 8 $ and VPRS cost for profitability analysis is 8$.
I hope I made my self clear enough
Regards
Idit

Hello Kishore,
Thanks for your answer.
I can understand the idea that MAP changes only in case of Purchase of material not at time of sales returns.
But I want to give you a case that causes problems in our view:
Most of my sale cases are MTO, that means that I buy for order and therefore my MAP will not be affect.
Example: my MAP 3 $ I buy to order for 5 $ and when I will do GR it will not affect the MAP (101E)
When I will return the goods (653) I want that the cost from vendor (5$) will affect the MAP because this was the real cost from my vendor but when I return the stock I return it to unrestricted stock.
I have cases that I transfer sales order stock to unrestricted stock and the MAP is change according to cost of sales order (411E/412E) u2013 it's the same in my logic - the MAP change according to the real cost from vendor.
I will be happy to have your response.
Kind Regards
Idit

Return from Customer Process

Hi,
We are using the movement type 651 and the quantity is posted in the Return Status and we would like to know if you could help us with the questions/
1 - The document account has not been generated by system. Is it correct?
2 - We've tried to transfer from Return to Unrestricted status using tcode MB1B and movement type 453 but the quantity has been posted in quality status. We've thought the quantity would be posted in Unrestricted Status... Are we right?
3 - Another... we would use the movement type 655 in SD in which the quantity is posted in quality status and we can use tcode QM transaction to transfer the quantity for Unrestricted or Blocked status?
I'd be pleasure if you could give us some tips for this process.
BR
Valdevair

1 - The document account has not been generated by system. Is it correct?
2 - We've tried to transfer from Return to Unrestricted status using tcode MB1B and movement type 453 but the quantity has been posted in quality status. We've thought the quantity would be posted in Unrestricted Status... Are we right?
Generally you should use 655 Instead of 453.Also Note that the process of returns through quality involves 06 inspection type which is not stock relevent.Means I presume there will be no accounting document for this.
453 is returns to own & if 05 inspection type is active ,it will post to QI.
3 - Another... we would use the movement type 655 in SD in which the quantity is posted in quality status and we can use tcode QM transaction to transfer the quantity for Unrestricted or Blocked status?
for this you can activate 05 inspection lot origin against the return order.This will create lot of 05 for which you can do stock posting to block or unrestricted.
1. Maintain Inspection Type 05 in Material master.
2. Don t Maintain any Inspection lot Origin in SPRO > QM > Quality Inspection > Inspection Lot creation > Inspection at shipping > Assign Inspection lot Origin to Delivery type.
3. Create Inspection Plan for Customer return with usage 5.
4. Then create return delivery with respect to sale order no or Document no.
5. Do PGI.
6. Now a lot will be generated with stock posting option.
Making Customer Return lot stock relevant ?

Excess material from customer return - Free

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