FI-AR: Set Invoice As Not Relevant to Credit Control

Hello, FI Experts.
I would like to mark a specific invoice as not relevant for credit control. For instance, the customer returns a product and, while it's being analized by quality control, I don't want to block sales because of that invoice. Is it possible please? How?
We have the ECC 6.0 with EHP 4.
Best regards,
Marcos.

Hi Marcos,
the original invoice is already released to accounting (and the open item is created / relevant for credit control).
You cannot "remove" this account receivables open item from credit control anymore (and this is ok) unless you create an additional document which reverses the invoiced value (suppose the invoice needs to be cancelled, whatever the reason is).
So the way I described is the way its working.
best regards, Christian

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