HP Office jet 8500A wireless's, my eprint doesn't respond, says not available

HP Office jet wireless,HP8500A, Windows XP,
Is there a way to find out what my printers correct email address is? It does not respond to the original email address which was {Personal Information Removed} It replies not available. I have only used this once and it worked, now I'd like to be able to use it and I can't. Thank you. Liz

Hello Liz,
If you press the Setup icon and go to Web Services Menu, you should be able to choose Display Printers email address to verify that you are using the correct email address for the printer. If you are having issues with this then you can Restore the Factory Defaults within the Web Services Menu and you should be assigned a new ePrint email address for the printer.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password as it is a wireless printer and I never had to set one up. It keeps asking me for admin name and password...

My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password that it keeps prompting me to give, as it is a wireless printer and that info was not required when we set up the printer. I have checked all diagnostics and connections and they are all good/passed. I am so frustrated!!! This has never happened in the past.

What is asking you for an admin name and password? What does the dialog say, exactly?
What model iMac are you using, and which OS version?
If it is earlier than Lion or Snow Leopard, try deleting the printer and adding it again as explained in this document
http://support.apple.com/kb/TS3140
Otherwise you can "reset the printing system" as explained here
http://support.apple.com/kb/HT1341
and here
http://support.apple.com/kb/TS3147
Download the latest drivers here (Lion, Snow Leopard)
http://support.apple.com/kb/DL907

I have a HP office Jet 4500 wireless All- In One, how do I delete the customer participation program

Hi
The customer Participation Program is taking up so much space that I want to remove it from my laptop.
I have a HP Office Jet 4500 wireless All In One. When I attempt to remove it I get a message that says if I remove the program
my device will no longer work.. How can I safely remove it without damaging my equiptment from working?

couple of questions about this:
Are you scanning from the printer, or with software on the computer? If from the computer, are you initiating the scan from Windows, HP software, or Word?
If you put a legal size document in the feeder, and press scan, unless the defaults have been changed to letter size, it should scan the entire legal size sheet. You should be able to go into the settings and change that if the default has been set to letter.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

How do i print from an acer c720 chromebook to hp office jet 6500 wireless?

How do i print from an acer c720 chromebook to hp office jet 6500 wireless? Many thanks!
This question was solved.
View Solution.

Hi @neeter888   welcome to the HP Forums. I understand you are trying to set your HP printer up to print from your Chromebook.
Using Google Cloud Print with your HP Printer
Getting Started with Google Cloud Print
If you do not have a Windows or Mac computer, you can tell your printer to connect to your router from the front panel as follows:
Connect to the wireless network
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    Follow the on-screen instructions to complete the network setup.
Here are several other ways to connect to your network if you need it:
Installing the Printer Software on a Wireless or Wired (Ethernet) Network
I hope this helps
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP office jet 8600, wireless not working, IP address not being recognized

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Hi,
Why don't you connect the printer wirelessly to your Airport Extreme?
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Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How can I print something from my iPhone to my web enabled Office Jet 8500A ePrint printer ?

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Hello,
You can refer to this detailed document to setup Airprint on your iPhone to send print jobs to your printer:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/AirPrint-how-to-use-Apple-s-AirPrint-solution-...
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Hope this helps.
I work for HP.

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Hello wrussellfromny,
Thanks for using Apple Support Communities.
The following support article has steps for you to go through in order to resolve this issue of being unable to print from your iMac:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Take care,
Alex H.

Office jet 4500 wireless cannot print from Internet Explorer 9

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Hi ATOL,
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Hello there! Welcome to the forums @pekingoldchina ,
I would suggest trying all of the steps from the guide below for the problem you're having when installing your Officejet 4630 on your Windows XP system. Afterwards you should be able to install the printer successfully!
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
Have a terrific Tuesday!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Office Jet 4500 Wireless/Scanning Problem

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Give this a try. Download and run the following utilities from the www.hp.com/support: Click on the following link: Hp Home Network Diagnostic Utility. In you have a wireless connection: This tool will help check the wireless connection.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-88884-2&lc=en&dlc=en&cc=us&...=
Next run the HP Scan Dignostic Utility. This utility will help find any scan issues.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-90930-1&lc=en&dlc=en&cc=us&...=
Please post the results.
Although I am an HP employee. My ideas and opinions are my own and not of HP.

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Hi,
Please download drivers from the following link and install on your Windows XP machine:
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Are you using the A909 or the A910 series of 8500?
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Did you try to reinstall using the software CD or a download?
HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.
Let me know what errors you receive?
http://goo.gl/3DAkq
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Office jet 6000 wireless printer ink usage and no support

I would like to know if anyone else has this problem with their printer.
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Consumer Reports listed this printer as one of the best, and the ink cartridges gave you the best bang for you buck. Yeah, ok...
You would think that if they know they have this issue, they would do more to help their customers out.

From http://www.hp.com/pageyield/articles/us/en/InkUseage.html
Some color ink may be used when printing black text-or-graphics. There are several circumstances when color ink may be used—primarily to improve print quality, and sometimes to improve printer reliability—even if the document appears to be only black text-and-graphics. Many HP printers utilize chemical interactions to improve the quality and permanence of plain paper black text-and-graphics by adding small amounts of color ink to certain black areas.
While I am an HP employee, I am not a expert on all our products. If I offer advice, I'm not speaking for HP on how to solve an issue, but I'll do my personal best to help you.

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als the san initiaes on the screen but does nothing on the maching & is non responsive.

Hi @pae0332,
Welcome to the HP Forums!
I understand that you are getting a runtime error when trying to fax and scan with your HP Officejet 5610 on Windows 7. I am happy to help!
Please take a look through this scanning guide, An 'An error occurred while communicating with scanning device' or a 'There is no computer connectio....
If the guide does not resolve your issue then try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. Disable antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Create a new user. Create a user account.
Re-install using the HP Printer Install Wizard for Windows.
Hope this helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Office jet 8500A wireless's, my eprint doesn't respond, says not available

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