HP OFFICEJET V40 WON'T PRINT TEST PAGE

Printing a test page only prints the very top line of the test page.  This printer was working with Windows 7 for me. I tried to print a word document with the same result (only the top line of the document will print - and errors)

Hi MOTORBOATIN, I believe this printer is using the built-in driver that comes with the Windows 10 Operating System. As a close look at the software and drivers section, there doesn't appear to be any full feature software and drivers through HP for this printer. So as long as your Windows Operating System is up-to-date, you should have the latest driver.  I would recommend to try the following steps:  Uninstall the software. Uninstalling the Printer Software.Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Windows Firewall from start to finish.Create a new user account. Managing User Accounts and Logins (Windows 8).Reinstall using the Installing and Using the Windows Built-in Print Driver. (These steps will work on Windows 10.)  Hope this information is helpful!  “Please click the Thumbs up icon below to thank me for responding.”

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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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