HT1430 need to reset i pod touch but the sleep/wake bottom is broken

Help!!!! little brother was messing around with my ipod touch now he has disabled it and cant undo it so i need to know how to reset it with out using the sleep/wake button as it is broken

I also could not download RecBoot. wI did download TunyUmbrella
TinyUmbrella [OSX]
TinyUmbrella [WIN]

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Hi ,, I need to reset my security question but the email that I should reserve the reset link has changed , and i don't know it ,, what can I do ????.

Hi ,, I need to reset my security question but the email that I should reserve the reset link has changed , and i don't know it ,, what can I do ????.

If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

I tryed reseting my ipod touch but the apple logo wont go away no matter what i do and computer wont recognise it

I tried to reset my ipod touch but the apple logo wont go away and isnt responding to my computer HELP!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1212 Because it says ipod disabled I cant get it to reset, i try holding down the sleep/wake button and home or either or and nothing happens. what now?

The i pod is disabled I cant conect to i tunes because it says to enter password. I have followed the steps to try a hard reset by holding down just the sleep/wake button or that and home button till the slidder bar showes which is not happening it has the lock symbol in the middle top screen of the red bar so i cant even get it to unlock.... any suggestions on how to shut this thing off so i can get it into recovery mode to reset it?

Try placing the iPod in ecovery mode and then restoring the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Next would beto wait for the battery to fully drain and the charge and try again.

HT1430 I would like to reset the iphone but the sleep wake button has stopped working

how to reset the phone without erasing my data when the sleep wake button has stopped working. the phone is frozen

"Why didn't iCare staff which is Apple's do something..."
They did. They told you what you should do to get the problem resolve. Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple. It's not an "Apple Store".

Need to reset Airport Extreme password, but the instructions provided by Apple and the support community do not match with what I get in my computer.

I have followed the directions given on the Apple support pages and the ones provided in this community, but they do not match with what I get from the Airport Utility. According to the dorections, after starting a soft restart on the Airport Extreme, I should select the network from the menu bar item (which I suppose is the symbol for wi fi). Then it says to open the Airport Utility and select the Airport Base Station, ok up to now. But the instructions say that after selecting the base station to "click Continue". In my Airport Utility, which is the latest version, there is no Contimue. When I select the Base Station I get a bubble with information on the base and an "Edit" button. By clicking on this button, I am able to get a new window with info on the Base, inlcuding password, but I never get the window which says that the device has been reset. I need help, as I have bought a second Apple computer and need the password to set the wifi preferences, and I forgot the password for the Airport Extreme.

You're doing everything right. The problem is that the Apple Knowledge Base article is outdated and the screenshots do not correspond to the new version of AirPort Utility.
If all you need to do is find the password for the Extreme, you can do that by following this procedure. Use the Mac that is already configured to connect to your Extreme's network.
You can retrieve your existing wireless network password from a Mac you normally use on that network. Your wireless network password is stored in your Mac's Keychain.
You must first have an Administrator account on a Mac that you use with that AirPort Base Station, one that is used to connect to your AirPort network.
On that Mac, open the Utilities folder. Find Keychain Access and launch it.
In the search field at the upper right, type Airport. All the Keychain entries for your base station will appear there, as well as other entries.
Look at the column "Kind". The entry you want to select will be labeled "AirPort network password" (not "AirPort base station password" or anything else).
If you are trying to recover the AirPort Base Station password then the entry you want to select will be labeled "AirPort base station password" not "AirPort network password".
Double-click that, and in the window that appears check the box for "Show password".
You will get the following window:
In the Password field type your Mac's Administrator password - the same one you used to log in to that Mac.
Then, click Allow, and your wireless network password will appear in the "Show password" field:
Make note of it.
Close the window, then quit Keychain Access.

My iphone 4s is completely frozen and stuck on the home screen. the sleep/wake button is broken i have no way to turn off or reset my phone.

my phone is completely frozen and stuck on the home screen, the top button is broken, i have no way to reset or turn off my phone

Plug ypur iPhone into iTunes then click on restore iPhone that should work. If you have backed your iPhone up to icloud you will be able to restore from your iCloud backup and all of your apps and content will be back on your iPhone.

I have reset my iphone 5 but the phone hangup on the apple icon, and its taking very long to start up, what do i do?

the screen is all black and in the middle there is the white signal going clockwise.. its taking too long!! can anyone help? is it normal? this is my first time using the iphone..

Hello there Pink_desire,
It sounds like your phone is unresponsive during the startup process, even after you reset the phone. If this is the reset you are doing:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
I would next try putting the phone into recovery mode, and restoring it with this article:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not get your phone going, I would next seek service for the phone with this article:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the very best,
Sterling

Ipod nano 6th gen - the sleep/wake button does not respond. already tried resetting, restoring.Help!

ipod does not respond when i press the sleep/wake button.
it only comes on when plug in to power supply or using the resetting method (pass and hold the sleep/wake & vol down button).
tried restoring and after restoring, ipod screen hangs, does not respond at all. same for sleep/wake button...
lost! can someone help pls!

Hello Ryan,
Since it sounds like you have already tried all the usual and available troubleshooting techniques, I would make a trip to your local Apple store/Genius Bar and have them take a look at it. Your iPod is still under Apple's 1 year warranty that cover any defects (but not accidental damage!).
B-rock

I needed to reset my iPod touch because my pass code was changed and I didn't know what it was, but now iTunes wont let me restore it what do I do?

Please help me!! I needed to reset my iPod touch because my pass code was changed and I didn't know what it was, but now iTunes wont let me restore it what do I do?

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I need to reset my security questions, but can I message support by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

I need to reset my security questions, but can I message support by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

If you've forgotten the answers, you can't do that yourself. Click here, tell the iTunes Store staff that you can't call, and see what they say.
(109704)

Need to send my back up email a reset security questions email but the option does not show when I click on password and security

Need to send my back up email a reset security questions email but the option does not show when I click on password and security

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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I need to reset my security answers but I've forgotten them please help!

I need to reset my security answers but I've forgotten them please help!

http://support.apple.com/kb/HT5312

The camera shutter is stuck closed. I have reset my ipod touch, but no luck. What do I do now?

My camera shutter is stuck closed. I have reset my ipod touch, but no luck. What is my next step? Thanks for your help.

You can try restoring from backup and to factory defaults/new iPod but that might not solve the problem. See this long-running discussion on stuck shutter.
Camera shutter issue: Apple Support Communities

HT1430 need to reset i pod touch but the sleep/wake bottom is broken

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