HT201272 i have music that i purchased but can't play on my computer cause it says it is in the cloud??? help

i have music i have purchase but can't download on to my computer. I says it is in the cloud. help!!

Which OS version are you on?
Which Mac - model/year?
Did you download all 5 movies (depending on your connection, that could have taken quite some time)? Have you checked to see if they're available for download?

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I purchased a bundle of 5 movies and only one is showing up in my library. how do I access my other four (as well as other movies I have purchased but can't play on my computer?

I purchased a bundle of 5 movies thru itunes and only one is on my library. how do I get the other 4?
(I am not great with computers)

Which OS version are you on?
Which Mac - model/year?
Did you download all 5 movies (depending on your connection, that could have taken quite some time)? Have you checked to see if they're available for download?

HT201322 I have deleted tv shows I purchased but they still show up on my iphone. They are not in the cloud or in Itunes under purchased.

I deleted some old music videos and 6 tv shows from ITunes. I had purchased them. Yet they still appear on my Iphone (yes they do have a cloud in the bottom right corner), but they don't show up in my purchases when sign in and check in the cloud, nor do they show up in Itunes. It is as if they are hung up in the cloud, and I cant delete them. There is no trace of them anywhere in the ITunes Library or Cloud. I see them in my Recycle bin on the desktop. Any suggestions? Been to Apple 3xs this week. They keep giving me the mini tutorial on hiding purchases and deleting unwanted items from itunes, but nothing is there, it is merely not going away...meaning still on my phone, even when wiped clean and itunes downloaded again. Anyone? Thank you.

If they are showing in the Videos app with a cloud then go into Settings > iTunes & App Store on your phone and set Videos (under the 'Show All') heading 'off' - you might (depending upon which country that you arein) have a similar button for music and the Music app.

HT203433 I purchased a song but noticed it doesn't appear in the playlist on my iPhone. I can see it under 'purchases' but can't play it. How do I get it onto the playlist?

I bought a song on iTunes but noticed it doesn't appear in my playlist. It is under 'purchases' but I can't play it and don't know how to move it to my playlist. I also tried downloading it again but can't. What should I do?

You can remove just one saved User ID, Email Address, or Password on Firefox the same way you do it on IE.
Click on the form that you have your saved User ID, Email or Password for. Press the down arrow key to bring up the username for the form that corresponds to the password or ID or Email address you want to delete.
Highlight the username by pressing on the down arrow key again or just highlight what you want deleted and then press the "DEL" or "DELETE" button on your computer.
This should remove the one you want to delete.
I did this with a User ID on Firefox that I had accidentally spelled wrong. It works.
.

I have wireless internet...but can't tap into host computer to print

my macbook is brand new with leopard and my pc (host) has vista. My macbook recognizes the network and i have internet access, but i can't see the pc from the macbook. i would like to be able to print through the pc. What am i doing wrong?

How to enable your computer software firewall to "trust" the other computers on your network --- this depends on which firewall you are using. Check the "Help" in your computer software firewall. In most firewalls there should be a "Network" or "Trust" tab or option. Look in there. To setup trust, most firewalls will need either (1) the "MAC address" of the computer (or router) that you want to trust, or (2) the LAN IP address of the computer or router, or (3) a range of LAN IP addresses to trust.
For option (1), you will need the MAC address of all computers on your network.
Option (2) usually works best if you need to specify your router ( at 192.168.1.1 ). Note that the LAN address of computers can change.
Option (3) works well if it available because you can specify 192.168.1.0 thru 192.168.1.255 as the range to trust.
When you specify the computers and router to trust, specify each device just one way. That is, do not list the LAN address and the MAC address of the same device, use one way or the other, but not both.
If you need more help, please specify your computer software firewall.
Message Edited by toomanydonuts on 10-19-2009 03:00 AM

HT1751 I have music that is in itunes in folders all ovem my computer. what to do then?

.

Hi silvester135,
If you are looking to consolidate you iTunes Library files to a single location, you may find the following article helpful:
iTunes 10 for Mac: Consolidate your iTunes library
http://support.apple.com/kb/ph990
Cheers,
- Brenden

TS1702 Unable to get angry birds space danger zone to download. Everything else will download and I have a receipt for it but can't play it. Also says unable to connect to the iTunes store. Need help in normal English not tech talk please. Thank u

I can't get angry birds space danger zone to download. I have a receipt but it won't download. I bought angry birds space and music just fine but this game won't download. Also says can not connect to iTunes store.

try contacting the app developer and see if they can resolve your issue.

I see my music in i tunes, but can't find it in computer or iphone, what to do?

I see my music in i tunes program, but i can't find it in my computer or iphone. Where did they go? I just updated software.
Thank you, Dan

I didn't even know this was possible. I just uncheck my holiday tracks so they won't be on my iPod until I want them there, then I recheck the songs.

Transfered to new laptop, music all in library BUT can't play

Message says file not found and ! appears in left column.
This problem is recent and I think the problem only started after updating another audio prog?
Sony Vaio Windows XP Pro

Hey pvolker!
I have an article here that can guide you on some steps for troubleshooting that I believe will resolve this issue:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
You may also find this article to be useful:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Thanks for using the Apple Support Communities!
Cheers,
Braden

I've recoverd my Ipad and now I can't pair it with my old iCloud account. I can see my music in my iPad but can't play it. How can I solve this problem?

How can I pair my iPad with my old iCloud account?
Thanks!

Those are the instructions for your computer's iTunes (i.e. using the Store menu at the top of your computer's iTunes and selecting 'View My Account' on it). If you are doing it on your iPad then are you following the instructions for iOS devices :
To unhide your purchases
Depending on the content type, open the App Store, iBooks, or iTunes Store on your device.
Scroll to the bottom of the main page.
If you're not already signed in, tap Sign In.
Tap your Apple ID name, then tap View Account.
Scroll down on the Account pane, and tap Hidden Purchases.
Locate the item you would like to unhide then tap the Unhide button.

I have music that I downloaded from iTunes, but I have a new computer. Now I can't download the music to my new computer. Is there anyway to recover the music I have paid for?

I had music purchased that was on my old PC computer. I now have a mac computer and I want to redownload my music that I purchased but it won't let me. How do I recover previously purchase music?

Copy it from your old computer or your backup copy of your old computer.
You can also redownload some itunes purchases in some countries:
Download past purchases - Support - Apple

I have two itunes accounts. How can I sinc my music that I purchased, from my old account to my new account

I have an old itunes account . I recently got an IPhone which gave me a new Itunes account. How can I get all of the music that I purchased under my old account to transfer to my new account.

Unless you transfer the files from Setup Assistant, Migration Assistant creates a new user with the data.
To transfer the files to your first user, you have to log on this new user, and copy all your files to /Users/Shard folder. This is a folder where you can put the files you want to share between two or more users, and all users can read and write in it.
After copying the files, go to your first user, open /Users/Shared folder, and copy the files to your user folders. If you migrated applications, you must know that they are stored in a common folder (/Applications), so you don't have to transfer them. To open /Users/Shared folder, open Go menu (in the menu bar) > Go to Folder, and type the folder

HT201272 I am unable to download music that I purchased from itunes. I can download recent purchases, but not ones that I made last year or earlier.

I am unable to download music that I purchased from itunes. I can download recent purchases, but not ones that I made last year or earlier.

Cdadd,
If by any chance you have made purchases with more than one account, you must check for past purchases separately for each account.

When my Nano is connected to my computer, it shows that I have music downloaded to it, but when i touch the screen to play the music, it is not showing up and is not available to play. I've tried reloading it with no success

When my Nano is connected to my computer, it shows that I have music downloaded to it, but when i touch the screen to play the music, it is not showing up and is not available to play. I've tried reloading it with no success

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

HT1206 Can I have in one iphone 5 music from more than one itunes accounts? My daughter and I have our music in the same pc. She and I have iTunes accounts. I have not been able to load in my ophone with my itunes acct music that she purchased in her acc

Can I have in one iphone 5 music from more than one itunes accounts? My daughter and I have our music in the same pc. She and I have iTunes accounts. I have not been able to load in my ophone with my itunes acct music that she purchased in her account. I have not been able to do this. Thanks

iTunes Match is not sharable across Apple IDs. The best way to get the music on her iPad is to leave hers signed into her Apple ID on the iTunes Store and sync via USB.

HT201272 i have music that i purchased but can't play on my computer cause it says it is in the cloud??? help

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