HT3702 i have charges on ny bank statement i did not approve. if this is not corrected. I will file a conplaint against this. I put in for a several return calls and no one has called yet.

I have charges on my account I did not approve. I have sent requested for return phone calls to discuss this problem nd no one has called. If his problem is not corrected. I am reporting it as fraud.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple. You will need to contact iTunes Support again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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HT3702 i have charges on my bank account i did not autherrise

they chrged me stuff i did not athuerrize

Contact your card issuer, and you can also contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT1689 I have charges on my bank statement from Itunes that I did not purchase...how can I fix this???

I have 2 separate charges for $20 each on my bank statement from Itunes. In my purchase history - it isn't showing up. How do I get reimbursed for these charges?

You should contact Apple. If the purchase is not in your iTunes history should not be difficoult to get reimbursed.
For maximum safety I whould also change my passowrd.

I am so frustrated and can't get Apple to help. I have charges on my bank statement for Apple ITunes and they occur every day or so. I've removed my credit card number but they continue. How can I stop these? My bank says I have to contact apple.

Please help. How can I get Apple to stop charging my bank for purchases. They are showing up every other day. I removed my credit card number from my account. That has not helped.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT3702 My six year old purchased something on subway surfers and now we have charges to our credit card i did not approve.

hi i need help!

All sales are final
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

HT204088 I have charges on my credit card I did not make.

Ref# MGVTN5KQQB0 $3.20
Ref# MGVTM5GGKH0 $5.33
Ref# MGVTSHYF550 $40.00
I would like these to be credited and this card taken off the account

We are fellow users here on these forums, you're not talking to iTunes Support.
Nobody else has access to your account or devices ? If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

If i have charges on my account that i did not purchase. How do i dispute them with I Tunes?

Hello

If you believe that you have been hacked, then change your password and alert your credit card company (discuss reimbursement with them).

I have charges on my account that I did not approve. Someone please contact me.

I was charged double for a purchase I made. Can someone please contact me.

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201359 I need to change my password & I've had charges on my account that I did not request

I need to change my password & I have charges on my account that I did not request

Start here for information about managing your iTunes account.

HT3702 I have 2 $20.00 charges on my bank statement and cannot trace it to any of my devices.

I have 2 $20.00 charges on my bank statement and cannot trace it to any of my devices please help?

Best way is to check your account purhcase history. It includes all charges to your account even if they're made from different devices.
Here:
http://support.apple.com/kb/HT2727
Hope it helps. =D

HT1338 cannot update as my apple icon does not show update sofeware??? i was also on phone with someone and I got disconnected and no one has called me back. i have never been able to use this computer as the guy who put in my passowrds, put them in wro

i am not able to get into my MacPro notebook. person set up passwords i do not know???? he certainly did not use any password I use
therefore i cannot do much of anything. I got Apple to call me but when she transferred me, call was lost and no one has called me back.
my case no. is 405403541.

Did you purchase the Mac used? If so, the person should have erased the drive and reinstalled the original system and should have given you the install disks.
Good luck with your call to Apple.

HT4859 I need help! I know longer have access to the email that I opened my icloud account with and I can't remember my password. I have tried asking Apple for help and no one has been able to! Any advice

I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?

I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account. You can't delete them.
If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck.

I have an arranged time for apple support to ring me and no one has rang

I have an arranged time for apple support to ring me and no one has rang

If they don't call after half an hour or so you could ring them again or take your device to the store

I recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank"

i recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank" and when i try to open it, i can't? I NEED HELP !

Here is the download page

Under the iCloud portion of settings on my iPhone, I have always gotten the message "account not verified". The email matches and is in fact the same for my accounts on iCloud and iTunes. Has anyone had this problem, and how have they resolved it?

Under the iCloud portion of settings on my iPhone, I have always gotten the message "account not verified". The email matches and is in fact the same for my accounts on iCloud and iTunes. Has anyone had this problem, and how have they resolved it?

Hello megalina23
You need to verify the email address associated with the Apple ID. Check out the article below on how to do this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT3702 i have charges on ny bank statement i did not approve. if this is not corrected. I will file a conplaint against this. I put in for a several return calls and no one has called yet.

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