HT5570 i forget my answers of the question and he ask to send me the answer in my Old Email Adress i Didn`t used it . how i can fix it .

i forgot my answers of the question and you ask me to send the answer on my anather email Oready that email it block i cant open it to see my answer , so i need to fix that problem . i need to change my confern email , [email protected] its block. only [email protected] i use it now ,

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105994)

Similar Messages

  • When you forget your security questions and they ask to send an email to another email address ... How do you change that email address If its no longer in use?

    When you forget your security questions and they ask to send an email to another account to recover the security questions ...how do you change that email?

    You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570

  • I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

    I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

    Could be a defective SIM.  Try a new one from your carrier.

  • We reset back to factory settings, we had to try a few email addresses before finding one we could use. Now it is asking to verify one of the email addresses we didn't use. How do we get out of that?

    We reset back to factory settings. After a few attempts we found an email we could use to set up as Apple ID. Everything was working great.  Now it has pulled up one of the email addresses we tried to use, and is trying to verify, and asking to continue to complete the set up.  It gets to a certain page, and stays there, won't let us get out of the page.  We shut down the iPad, but it came back to the same thing, when it restarted.  What do we do to stop this?

    You will need another iOS device or a computer in order to do this, but I assume that's not a problem since you are on this forum.
    see if you can change the ID using the instructions here.
    Apple ID: Changing your Apple ID
    Did you try starting all over again to see if you can start from scratch now?

  • I'm trying to reset my security questions and apple doesn't send the reset email to my rescue email address.

    Just as the headline says. Keep trying to reset my security questions and apple will not send a reset link to my rescue email address.

    Best thing for you to do at this point (if your email isn't showing up in the junk/spam folder) is to contact iTunes Support to have them reset your questions for you:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT201363 Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this

    Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this issue?

    Hello Arnas333
    You would need access to that account in order to reset the questions. If you do not have access to it, then you will need to contact iTunes Store support in order to resolve the issue.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    -Norm G.

  • HT201363 This is terrible. I forgot my security questions and im trying to send an email to my rescue address and i have to answer the questions to do it!! i dont remember and theres nothing i can do someone help please! Apple support is terrible

    Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT1918 I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help 

    I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help 

    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"... i do this but not working

  • I forget my apple id securety question and th birth day

    i forget my apple id securety question and th birth day  what should i do ???

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I need to change my security questions. But it's sending the link to an old email. Suggestions?

    I need to change my security questions. But it's sending the link to an old email. Suggestions?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • When i leave my computer alone for a while and i'm signed into ichat, instead of it putting me to away like the settings are set to it just signs me off...how do i fix it? i want it to stay logged on until i sign out

    when i leave my computer alone for a while and i'm signed into ichat, instead of it putting me to away like the settings are set to it just signs me off...how do i fix it? i want it to stay logged on until i sign out

    Hi,
    This is mostly about what is called Away as a Status and setting an Away Status Message when going Idle.
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    It is also linked to Fast User Switching (your Mac User Account could go Idle whilst you are Logged in as another Mac User Account).
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    You will appear as Off Line to your Buddies but the AIM servers will keep Off Line Messages for you (well, if you have never replied "NO" to the first Off Line IM you ever got)
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    Picture of General Section of Preferences
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    In it's default settings:-
    1) iChat will always set you to Available on Launch.
    2) At 10 mins of no input you will go Idle (Amber)
    3) For Fast User Switching you can set iChat to go Off Line or to Go "Away" (A Status Message setting).
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    4) iChat is set by default to show you going Idle (See the Accounts section of the Preferences)
    5) If you specifically set an Away Status (or Message) then iChat will do whatever is set in the bottom part of the General Section.
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    There is no setting to create going to Away if left alone.
    I am not entirely sure on this one though as I think it can be created via "Second Pass" things.
    Note:-
    Example of Second Pass.
    Go to the View Menu and the Sort Buddies option.
    If you sort by First Name then the Buddy list is likely to Reorganise itself based on the Address Book Entries.
    If you now Sort by Availability it will organise those First Names by Availability rather than reverting to what was set before.
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    At this point I am not sure exactly what you meant.
    The Title bit implies that Sleep was/is getting in the way.
    The actual question details leave me wondering what you think you have set iChat to do ?
    8:40 PM      Friday; May 6, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
    , Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • HT1920 I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can not remember the password due to using a new apple ID I frequently use. How else can I retrieve my password or sign in?

    I have an old Apple ID I have been trying to log in to retrieve permission for the songs I have bought for my iTunes. However due to it being an old ID, I have forgotten the password and from what I can remember, the email address I used for security was closed down. I am aware that I can go through security questions and when asked for my D.O.B, I have a feeling I never adjusted my settings in the Apple ID account therefore can not get past that question either.
    Please help!
    Thanks
    Karen

    Hi Kazmania89,
    Welcome to the Support Communities!
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    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Once you are able to gain access to the old Apple ID, this article may be helpful:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?

    First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
    Mac:  iTunes for Mac: How to copy purchases between computers
    PC:  iTunes for Windows: How to copy purchases between computers
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    Cheers,
    - Judy

  • I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

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  • Delete the iCloud account associated with an old email address no longer in use...Help!

    I am trying to delete the iCloud account on my iPhone that is associated with an old email address no longer in use, so I can set it up with my new email address.   I am unable to delete the account until I turn off "Find my iPHone" which it won't let me do unless I log in under the old email address.....  Problem is, I don't remember the password for the old address/account.   It is no longer functional so I cannot request a reminder.  I've already updated my iTunes/Apple ID with my new email address. I'm stuck!!  Help!

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