I have received a charge on my credit card

i need help

I have recieved charges on my credit card from a while back and haven't received the item

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I have two small charges on my credit card from the itunes store. I tried to call for answers as to what they were for. A recording told me to go to this website and i still can not find the items charged anywhere.

I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?

Look at you purchase history.
Open itunes, click on your name in the top right corner and go to your account and look.
BTW, there is no telephone support for itunes at all.

I have noticed incorrect charges on my credit card.you have been taking money from my account????

i have noticed incorrect charges on my credit card.you have been taking money from my account????

If you update your billing information, the iTunes Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. It will be credited back to your account later.
http://support.apple.com/kb/HT3702

HT1918 I have Unknown Itunes charges on my credit card. I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have an Apple charge on my credit card and don't know what it is for?

i Have a charge on my credit card and don't know what it is for. How can I find out?

You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
Or you can view the last 90 days purchases on a browser via http://reportaproblem.apple.com
If it's for $1 or approximate local equivalent then have you changed the card details on your account ? If you have then it's likely to be a temporary store holding charge : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support.

HT3702 I have almost $60 charged on my credit card and I did not make a purchase. Support is very difficult with Apple.

I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I have unauthorized itunes charges on my credit card. Is there a phone number to call?

How do I contact itunes to correct unauthorized charges to my credit card?

http://www.apple.com/support/itunes/contact/

I have been duplicated charged in my credit card on 7/6/2012, when I called in the phone the machine send me to the web page, but i need to talk to somebody

I have been charged twice on one of the 3 purchases I made on 7/6/2012 for the Bejeweled Blitz, (1) $4.99, (1) $9.99 , and (1) $4.99. My credit card has been charged for (1) $9.98, (1) $9.99 and (1) $9.98, which totalizes $29.95 instead of $19.97. When I tried to reply from your notification receipt, it does not connect me with your store, it says... Failed... When i tried calling the number showed in my credit card 1-866-712-7753 it comes a voice mail saying that I have to use the web page. Please credit my account as it should be and send me an e-mail confirmation. Thnaks.

We are not Apple employees here, just other users like you. You will have to contact iTunes in order to get this straightened out. We cannot do anything for you.
Try here.
http://www.apple.com/support/itunes/contact/

HT201359 I have 5 times charged on my credit card to get Itunes on my Ipad but finally I could not access the Ipad and how I can be get refunded the extra charge

I have tried to use my app store on IPAD, its requiered registeration and entering my Credit Cards Details In UAE. Its charged me 5 Times and still I could not get Itunes. Any one can help how I the extra chrges can be refunded.
Thanks

Those are most likely authorization holds and they will eventually fall off the account without charging you any money.
iTunes & Mac App Store Authorization Holds -
http://support.apple.com/kb/ht3702

I have been wrongly charged on my credit card.

I had opted for some free skype credit offer but today skype charged me with Euro 9.9. I only had opted for the scheme becase it was free of cost. I dont with to avail this subscription on skype. Kindly reverse the transaction in my credit card account.
Bhavini
bhavini_mehta (skype id)

Hi,
In order to receive a refund, you need to contact Skype Customer Service.
Please see: https://support.skype.com/en/faq/FA297
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

HT204088 i have an unexplained charge on my credit card from itunes

for the last several months i have received an itunes charge on my bank statement..different amount each time? i have not purchased anything

You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes (you don't have any auto-renewing subscriptions) ? If you can't find the charge or you don't recognise it (and nobody else has access to your account or devices and made it) then try contacting iTunes Support and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing shows on your account(s) then you may also want to contact your card issuer

Hi, i have some Itunes charges on my credit card that i never did, can you help me with that??

Hi
I have some charges of Itunes on my Visa card that i never did.
7 different charges.
Can you help me please?

Check your iTunes Store purchase history.
If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
If not, your financial information may have been compromised. Contact the bank.
(124167)

HT1933 i have noticed a charge on my credit card i don't remember making from iTunes

hello

Have you checked the purchase history on your account e.g. you didn't have any pre-orders and/or any auto-renewing subscriptions ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 unknown charges on my credit card for ITune Apps?

Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?

There is no iTunes Store telephone support.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
If this is a fraudulent charge you also need to raise the issue with your credit card company.
Happens often? There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently. Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts.

I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes.

I have received charges on my credit card from ITunes for amounts that I have not made. There are 6 different purches on 3 different days. One day the two amounts were 20.95 and 20.96. The previous day the amounts were both 109.99. The day before that they were 139.99 and 99.99. I have tried to contact ITunes, but no answer. The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA. I did not make any of these purchases, did not receive an e-mail about what was even bought on these days. Anyone else have this trouble and resolve it? Looks like I will be going to the bank today to cancel my card! Very disappointed in ITunes lack of security.

I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59" Apple's email help desk couldn't help me because the card isn't one of my stored cards. I was told to contact my bank.
It seems to me that somewhere in AppleLand there is a record of the charge which is still pending. I don't want to go through the hassle of changing cards.

I have received a charge on my credit card

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