In app purchase charged but not received

I used my iTunes gift card to purchase an item in a game called Clash of Clans.I entered my password and waited a long time for my purchase to be done. But I closed the app accidentally and as I opened the app again I can't purchase it because my credit had been charged. Then I received an iTunes receipt one day later but I still didn't get the item. I tried to contact the developer and send a feedback to iTunes Store but neither has a response till now.

How long ago did you contact iTunes Support ? If it's been longer than 48 hours then contact them again : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT3702 I have problem in-app purchase. I not receive order item, should i can do ?

I have problem in-app purchase. I not receive order item, should i can do ?
deteil : I purchase in-app item in the app heroes of destiny but not receive order item, have a message purchase fail,I try to purchase often but have a message purchase fail again and iTunes Store send a billing to me.
I want refund,please help refund to me
Order number: 120050201007
Item title: MH0VV2M2TQ
number 139050286821
Item title: MH0VVDJ5BH
number 18205073147511
tem title: MH0VVF45V8

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I made an in app purchase and did not receive it, what do I have to do to fix this?

I made an in app purchase and did not receive it, what do I have to fix this?

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

HT4009 I made an in-app purchase adn did not receive it, but was charged

I made 2 in app purchases today, and did not receive them but I was charged for them. What do I do to get what I paid for or have the money refunded?

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

Candy crush says in app purchase complete but not downloaded

trying to purchase candy crush in app purchase and it says payment complete but not downloaded.when i click ok to download nothing happens.

Candy Crush is not an Apple product, so you will have to contact them or seek out their Help pages.

Charged for an In-App Purchase that did not upload to my iPad

Last night I tried to download a Skyland Lost Islands In-App Purchase for my son - the first time through it did not work. It took me to the iTunes Store and I entered my password and confirmed my credit card details. It then opened the iTunes store page and there it stayed.
I reopened the game and no gems were delivered.
I then repeated the process a second time and the gems were delivered.
This morning I received an invoice for two charges but only received 1 delivery.
I am extremely disappointed that I am being shunted from help page to help page but no way of emailing an accounts department.
Please help resolve this - Order ID: MH9WDNXFL3

You can try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 In app purchase failed, but card charged!

I made an in-app purchase which i never received but have been billed for - the report a problem does not allow me to explain - what do I do?

Start here
http://www.apple.com/support/itunes/contact/
and see what they can do to help you

HT4009 i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I use iPhone, iPad and MacPro, all works fine but the newly purchased iMac does not receive emails on time - always later than other devices. Why and how to fix?

I use iPhone, iPad and MacPro, all works fine but the newly purchased iMac does not receive emails on time - always later than other devices. Why and how to fix?

Go to Mail Preferences
Click on the General tab
Set "Check for New Messages:" to "Every Minute"
Hope this helps

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

I want to report a problem an IN app purchase i did not order

I was charged for an IN -App purchase I did not order or want .It was purechased on my Itunes store credit.How do i get my credit Refunded.Thanks

There is no guarantee as all sales are final but that would be the best bet.
Or you can contact iTunes through here
http://www.apple.com/support/itunes/contact/

HT204370 A movie shows in my purchased list but not in the Movies list...

A movie shows in my purchased list but not in the Movies list...

The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours.

How to track materials shipped by the Vendor but not received

Hi,
Can anyone explain how to track materials shipped by the Vendor but not received at the customer plant?
Thanks in advance

You can use confirmation control in PO for tracking
1. OMGZ to Configure Confirmation control.
Here you can specify the order in which you expect confirmations from your vendors.
2. MK02 - to assign Confirmation Control to Vendor in Purchasing View.
3. To view acknowledgments that have been received,
in PO choose Item --> Confirmations --> Overview
Check this out-
http://www.sap-img.com/materials/explain-about-the-po-confirmation-control-key-in-detail.htm

Exchange mail- can send but not receive?

Anyone had this problem?
I have the mail app set up with my company's exxchange server as the incoming, outgoing and OUtlook webs access servers and no go, I can send but not receive in the app....
-c

Check with your Exchange administrator.

Office 2008: Entourage can send but not receive email

Purchased Macbook Air and wirelessly loaded Office 2004 from my other Macbook Pro. One week later, I updated to Office 2008 for Mac. Two months later, Entourage became corrupted: can only Send email, but not receive any; Calendar and other functions continue to sync with no problem. Also, email sent to Trash doesn't empty. Original disc unavailable at present; potential conflict with Office 2004?

Glennbradley,
It's possible that some data in the Microsoft User Data folder (located in your documents folder) has gotten a bit "wonky."
My understanding of the '08 installer is that it purposely runs a script at the conclusion of the installation to removal '04 if it was found on your system. Was that not the case? Do you still have a working '04 set of applications?
Also, the fact that it did work (and doesn't now) tells me that somehow your profile or the Entourage database has become corrupted or unstable for various reasons. Have you followed the support documentation on repairing your Entourage profile? What sort of success/failure has that generated?

In app purchase charged but not received

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