Invalid serial number on CS2 reinstall - HELP

I've had to reinstall CS2 on a new PC and am getting an invalid serial number message opening any CS

Refer to this:
Error: Activation Server Unavailable | CS2 or older products, Acrobat 7
Mylenium

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Invalid Serial Number for CS2??

in 2006 I purchased a cs2. I used it for a couple of years, got out of the industry and then changed my computer. So I am gradually getting back into things, and went to reinstall my cs2. Invalid Serial number. What!!!??? How does a serial number go from valid to invalid? What do I have to do to get things into working order?

Have the disk, can't remember where I bought it. Loading on a windows 7. Warning at activation was just an error code. Talked to Adobe, was told the serial number was invalid, that they could tell me nothing more.
Why would the serial number go from being good to not good? I thought a serial number was a serial number.

"Invalid Serial Number" - Photoshop CS2 (Upgrade)

Hello, I got the Photoshop CS2 Upgrade some years back and it has always worked fine. Whenever I needed to reinstall my operating system, it was a simple matter of deactivating the software and then activating it after reinstalling Windows.
However ths week, after reinstalling my Windows 7, I was informed that the Adobe CS2 activation server is no longer available, so I couldn't activate my CS2 that was installed from my CD. I read all about it on this website, and followed the instructions to download Photoshop CS2 directly from the website.
Now that I am installing the CS2 that I downloaded from here, I am being told that my serial number is "invalid". I have entered it correctly. It is very frustrating, the software on my CD has never given any problems in upgrading my Photoshop CS to CS2, but the one I downloaded is a pain. I would appreciate it if someone could help me resolve this problem.

Are you trying to install the one in the following link that doesn’t need activation if you use the serial number also supplied at the link, below, or some other one? “Downloaded from the website” and “downloaded from here” aren’t very precise:
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Invalid serial number error when reinstalling Acrobat 9

I am retiring an old PC that had Acrobat 9 Standard installed on it. I retrieved the serial number using JellyBean keyfinder. When I try to install Acrobat 9 Standard on the replacement PC and enter the serial number I get an error that the serial number is invalid. As you would expect, Adobe support will not help. So is there anything I can do?
The first four digits of the serial # are: 1016

Just talked with Chat. I will post the transcript. What a waste of time.

Acrobat 8 3D "invalid serial number" message

I'm getting the message, "You have entered an invalid serial number. Please reinstall Adobe Acrobat 8 professional and enter in a valid serial number when asked."
However, the fixes on the Adobe forums for this problem state that it occurs due to Creative Suite 3 (CS3) installations, but I haven't had the CS3 installed on this Windows XP SP2 machine.
I only have standalone InDesign CS3 installed, not the suite. I had the beta standalone IDCS3 installed, and uninstalled it before installing the shipping version.
I had the shipping version of FrameMaker 8 standalone installed. I uninstalled it before installing the beta Technical Communications Suite (TCS). I uninstalled it, restarted Windows XP SP2, then installed the shipping version of TCS, registered it, and authorized it.
With the exception of Acrobat 8 3D, the TCS applications run fine.
I've tried repairing the Acrobat 8 3D component of TCS, and also tried updating to 8.1.1, but no change in the message.
I've only found solutions for the invalid license error that relate to CS3, not TCS.
Before I uninstall TCS, which takes over an hour, and then run the CS3 cleanup script at level 2 - the Adobe knowledgebase recommendation, I'd like to know if this procedure has been successful for anyone who has had the problem, but hadn't installed CS3. I don't want to find out that running the CS3 cleanup script level 2 causes damage because the suite isn't and wasn't installed.
Has anyone done this?
Regards,
Peter Gold
KnowHow ProServices

]Sometimes it feels we're more like the coal-miners canaries... Tweet! Tweet! Cough! Cough! Arrrrrrrrgggggggghhhhhhhh!!! .....<G> Hi, Arnis: There is some perverse pleasure in stumbling into a near-lethal (or at least crazy-making) situation in beta testing, and solving it as well, for the benefit of others in the community of users we all belong to. If only the bug lists would honor these brave souls by naming the bug discovery after them, as well as identifying them with prosaic bug-database numbers<G>. Your solution was very helpful. Here are some notes that may be helpful to others. I'm also reporting this to the beta program. * Removing TCS with Add/Remove Programs didn't fix it. In addition, somehow, although TCS was removed from the application list in A/R, it seemed to be on my system, even after restarting the computer and Windows! I could launch some of the applications, but because it seemed so uncertain, I didn't want to stop at this point and pray nothing would go wrong later. * I ran Microsoft Install Repair Utility, which seemed not to do much. * I rebooted and reinstalled TCS, but had the same problem with Acrobat 3D, so I figured the cleaning wasn't complete. So I uninstalled it, then ran Microsoft Install Repair again, after which... * I copied a bunch of settings files and third-party scripts and plug-ins from Programs/Application Support/Adobe, and my User/Application Support/Adobe folders for the installed ID CS3, and also zipped the whole installation to preserve any information I might need to recover or information about where things need to go in the directory tree, before uninstalling InDesign CS3 and InCopy CS3. Then I ran the Adobe clean-up script level 2, which ran the Microsoft utility. Just to be "extra careful," I ran the Microsoft utility separately; This time it proposed to remove itself! Must be something to do with having nothing left to clean up? Removing it results in the Adobe cleanup script level 2 reporting that the utility isn't installed, needs to be, and quits. Circles within circles - confusing in its helpful way, or helpful in its confusing way. * I ran the Adobe CS3 Clean Up Script level 2, in the preview mode, to see what it planned to do. It proposed to remove InDesign and InCopy CS3 directories, so I removed them before proceeding. * Finally, ran the CS3 clean up script level 2 for real, rebooted, installed TCS, gave the serial number, and was back in business...almost. - Applications launched OK, including Acrobat 8 3D, but, attempting to save a FM document as PDF displayed an error that Distiller couldn't run because Acrobat 8 3D wasn't activated (even though the TCS activation was working for all apps in the suite). While I was doing another slow burn because this was a reprise of one of the problems that sent me on this Odyssey hours and days earlier, Lo! and Behold!, Distiller launched, then Acrobat opened to display the PDF. I'm guessing that Acrobat 8 wasn't *running* at the time I did Save As PDF, so the error was an error in detecting Acrobat. Man! * I was going to leave out the part where I mistakenly entered the beta-test serial number when launching the new TCS installation, which was accepted and worked up to the point that the validator closed the application! The only solution was to uninstall, run MS utility for good luck, pray, and reinstall, which was successful. I provided the correct serial number, and am back in business. This is pilot error, but it reveals a bug that should be fixed - the application should not give a green check mark (valid serial) indicator to a timed-out serial number. The serial should be invalid if it is invalid. Another bug is that the option to activate the suite by checking an application in the final screen should not provide check boxes for the three applications - the check boxes should be radio buttons. Checking multiple applications opens each checked application and prompts for validation. Very confusing!!! Hoping that this helps others stay out of trouble, or that this helps them find solutions. Regards, Peter Gold KnowHow ProServices

Acrobat 9 Standard - Invalid Serial Number Issue

I had Acrobat 9 standard on my machine and after a hard drive crash, I have not been able to re-install the app. I keep on getting invalid serial number. Can anyone help?

has anybody found a solution? I'm having the same issue.

Invalid Serial Number when using Customization Wizard to install Acrobat 8

Hello. I'm trying to install Adobe Acrobat 8 Professional using the Customization Wizard to create a transform. The serial number is for the volume license product, and I put this number in the space provided in the Wizard. Whenever I remotely deploy the msi file and the user opens the program, I get the following error: "You have entered an invalid serial number. Please reinstall Adobe Acrobat 8 Professional and enter in a valid serial number when asked." The program then closes. This does not happen when I install from the CD.
Each of the workstations is a Gateway E-4500S running Windows XP SP2. Adobe Acrobat 7 Professional is uninstalled prior to installation of Acrobat 8, and Acrobat 8 exists alongside Adobe Reader 8.1.1. No other Adobe products are installed apart from Flash Player.
The following are the contents of the setup.ini file:
[Startup]
RequireOS=Windows 2000;Windows XP
RequireMSI=3.0
RequireIE=6.0.2600.0
CmdLine=/sall /rs
[Product]
msi=AcroPro.msi
Languages=1033;1031;1036
1033=English (United States)
1031=German (Germany)
1036=French (France)
CmdLine=TRANSFORMS="AcroPro.mst"
[Windows 2000]
PlatformID=2
MajorVersion=5
ServicePackMajor=4
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=2
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
I've tried editing the setup.ini file to indicate the full path to the mst file, to no avail. Pretty much at the end of my rope right now. Any suggestions? I'll be happy to provide further information.

Chris Benton - 4:40am Jan 29, 08 PST (#2 of 2)
Correct. The CD installation goes without a hitch. I'm using Attachmate WinInstall to try to deploy the software remotely. It worked fine for Adobe Reader 8.1.1, but it's been a bear for Acrobat 8. I'd be okay with a straight CD installation if it didn't involve fifty machines.

2 issues - Invalid Serial Number issue & Lightroom 5 Trial vs full version folder hierarchy question

Hello
not sure if I should split these two questions...
1 - Invalid Serial Number issue
I'm helping out a friend with their large photo collection and they bought Lightroom 5 and received the serial number but when we add this to Lightroom it states that it's invalid - I tried leaving it until the following week (I visit them weekly) and it still refusing the number - when I went into their Adobe account and took a look at downloads the option to download the full version is greyed out (or an x - I'm not sat on their computer right now so can't double check) but it wouldn't allow me to do anything so we just had the trial version.
anyone know what the issue is - shall I get them to contact Adobe to get them to take a look - I also had issues trying to find a customer support email address lol. (I seem to faffing with lots of websites/software/companies this week so getting a little frazzled!)
2 - Lightroom 5 Trial vs full version folder hierarchy question
This question is linked to the above i- I am wondering if the folders in Lightroom are different in the trial version vs the fully paid version.
I had set up some greeting card templates and contact sheet layouts for my friend and tried to transfer them to her computer but whilst, LR 'sees' the folders it just doesn't acknowledge the templates - I tried it several ways but I've not had that issue before so will that sort itself when I get the serial number fixed?
Thank you for any help or suggestions - hope you all have a good weekend :-)
Lenny

Hi Lenny, the two questions may be related but the trial is actually the same as the full version. I would suggest getting the serial number issue sorted out first. There have been known issues where a paid for product still shows up as a trial.There is not a lot the community can do. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Lightroom
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
Click here to get help now Contact Customer Care

Photoshop and premiere elements 12 invalid serial number

I am trying to download a photoshop and premiere elements package that i bought through best buy. however the installer says that i have an invalid serial number. please help

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Invalid serial number when I'm trying to reinstall, help?

I bought the studenrversion of PS CS6 for a few years ago, and i installed it on my computor. Now I want to install it on my second computer and when i type in the seialnumber i get a message that say: invalid serial number, please contact support if the problem remains.
what should i do?
the serial number is correct, its the one i got when i bought it. I've downloaded the right version, and thats the one I'm trying to start...
I need help!!

Did you download the Student / Teacher Edition?
https://store1.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=725 3698&store=OLS-EDU
Contact Customer Care
Nancy O.

Reinstalling FCP7 in my new Macbook Pro Retina Display. I have my serial numbers back to FCP1. But it tells me that I have an invalid serial number. Why?

Reinstalling FCP in new Macbook Pro Retina from time machine backup. Have all serial numbers back to FCP1 but I am warned I have an invalid serial number. How can that be! I need to install and use this weekend.
Thank you in advance for the help.

How, exactly are you doing this?
When I restored my new computer from the time machine, the software was transfer to the new machine, in the past when double clicking the icon it would come up and ask for the serial numbers. This time was the same with the exception of:
I did not enter an invalid serial number, I tried all the numbers I have. But none of them worked.
I will try to install from discs.
Thanks for your help.

CS2 Installs successfully on Windows 7 but says invalid Serial Number

Hi all,
I just bought a new Dell with Windows 7. When I installed the CS2 Premium software, it accepted my serial number and it also activated the software successfully at the end of installation. When I check my online Adobe account, it shows the activation. It's only when I actually go to use the apps that I get the message that it thinks I have no or an invalid serial number. I'm wondering if Windows 7 is storing the info in a different place or format. Anyone have any suggestions? Adobe no longer supports CS2 and definitely not for Windows 7.
Thanks for your help,
Scott

I had same problem. Adobe support (tech support and customer service) are no help. Try this. Deactivate and uninstall the program on your new Windows 7 pc. Then create a new folder on hard drive called " Program Files CS2" or any other name. Do not use the "Program Files" or "Program Files (x86) " folder and do not create a folder with () brackets in the folder name.
After installation, program should come up and not even ask you to "Personalize" it with your name and serial number.

Reinstalled photoshop elements 7 and it is saying i have an invalid serial number

I am trying to reinstall photoshop elements 7. I bought it and installed twice on my laptop. My laptop died and now I am trying to install on my new PC. It is telling me I have an invalid serial number. what can I do?

So I think this has been figured out. A very helpful person at Adobe assisted me via phone, and it looks like I need to install the Creative Cloud for desktop. She clearly stated the steps and it is going as described.
So, for anyone else who has a creative cloud app subscription (mine is a single-app membership for Illustrator), note that you need to have the Creative Cloud for desktop app installed to enter your serial number for another adobe product you have already installed. I had incorrectly downloaded and installed Illustrator without using the Creative Cloud app. However, the creative cloud app is now updating my version of CS 6 and should now sync with my SN for Illustrator.
Thanks again Larry and Monika.

Invalid serial number CS2 Photoshop upgrade?

mmail@morninmail
invalid serial number when trying to upgrade Photoshop CS2 Harddrive crashed, trying to reload. Could not unlock.

In all your responses not once did you give the actual error message it displayed. Was it "Invalid Serial Number"? If so, in what dialog did it display that message? Maybe even a screen grab would be helpful to show it.
I know you've been around the block with support, and they're really the ones you're supposed to be able to get help from, but if you're going to ask a question here and expect more than sympathy, how about providing:
1. The exact sequence of steps you're going through.
2. What goes wrong.
3. The exact wording of any and all error messages.
4. Info from the Windows logs.
It may be that someone here will recognize a problem they've solved and say something like, "Oh, that problem needs you to use the licensing repair tool" or "you need to run the installer as Administrator" or similar.
At this point you just haven't provided any information about what's wrong.
-Noel

Invalid Serial Number CS2

I get a pop up window that says Personalize your software and when I put in the serial number it says it is invalid. I haven't changed computers or done anything. I used the program on Wed and then on Friday I went to use it again and that is when it happened.
I have Windows XP and I called Adobe Support got told the same thing as allthe other feeds I have read, they don't support CS2, I use this every month for my job it is only on my computer and we are a non-profit Veterans organization so not a lot of money to be spending on replacing the program.
Any help would be greatly appreciated, I am not very computer literate so it you have any details or help please be specific as to what to do and where to go.
Thanks.
Peggy

We got it from CompUSA a few years ago, it is the full version,only 1 license and only my computer has it on it. The only thing I have done is update it as usual. Nothing on my computer has changed. Just the normal updates.I did update the CS2 also.
I was using it on Wednesday making changes to the newspaper we put out for the next issue and on Friday I get this popup box that says Personalize your Software and it asks for the Serial Number and when I put it in it says Invalid Serial Number. Ialso tried all the Serial Numbers that came with the CS2 I received the same answer to all of them.
No hardware changes.

Invalid serial number on CS2 reinstall - HELP

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