Matching License to Product

Having wiped my computer to start afresh I need reinstall Photoshop. In my office there was a CD - Creative Suite 5.5. On my Adobe account I found two registered serial numbers both Marked "Creative Suite". On trying to install I got the message "This serial does not match this product". How can I discover what product I have the license for and then download a copy of that product

You should get the Office 365 dev subscription:
https://portal.microsoftonline.com/Signup/MainSignUp.aspx?OfferId=C69E7747-2566-4897-8CBA-B998ED3BAB88&DL=DEVELOPERPACK in order to get a devleoper site.If you're working on pren, you don't need additional licenses (except the ones for SharePoint
and visual studio)
Kind regards,
Margriet Bruggeman
Lois & Clark IT Services
web site: http://www.loisandclark.eu
blog: http://www.sharepointdragons.com

Similar Messages

Creative Cloud interferes with reinstallation of other licensed Adobe product

I have a number of Mac computers used by staff, all of which have Acrobat 11 Pro installed. The Acrobat software was purchased separately over several years from Adobe store and are licensed. On my computer I also installed Creative Cloud. I needed to reinstall Acrobat 11 Pro on one of the staff computers this last week (a replacement computer) and now find that it can't be opened on the replacement computer because Creative Cloud keeps giving the message about 2 computers already using, etc. Creative Cloud was not installed on the replacement computer. BUT, the Adobe ID used is the same as for all of the computers, including the one I use that has Creative Cloud. This is a problem where you are prevented from using a licensed, purchased product, because of Creative Cloud interfering. How do you get around this problem? It seems to only affect Acrobat 11 Pro - using Acrobat 9 Pro works on the same machine. Suggestions?

Thanks for the feedback. But, I "think" I was able to resolve the issue and it may have been my own oversight in doing the reinstall. My resolution was to uninstall Adobe Acrobat XI Pro from Applications; then delete related folders including Adobe Application Manager and Adobe Creative Cloud (that had magically appeared) in the Utilities folder, then restart the machine, empty trash, and then reinstall Acrobat XI Pro. After the reinstall, entering the serial number, and then loading the application, I encountered the already used 2 licenses screen again: this time I selected to remove the other licenses and went forward. All seems fine (at the moment). I am thinking that perhaps the issue was that prior installs of the application using the same license (prior machines) was preventing the licensing of the reinstall (this was my oversight). At the moment, other machines with their own installs seem to be okay. Time will tell! I will make a note of your suggestion regarding "Cloud takes over" to visit it if my resolution is premature ....

I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
-Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
If you bought your subscription from some other vendor, ask that vendor for help
-Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Licensing for product has stopped working

message come up that licensing for product has stopped working

Hi
You can follow this article to resolve your issue :-
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

The need for the option to purchase perpetual license of Production Bundle

My business has used Adobe products for 15 years. I am a big fan. But I wish to continue purchasing the Production Bundle line of products with perpetual licenses. I have no need for the Cloud. I also want to upgrade from my current version of CS6 as I have done in the past, for about $350. Month to month rental does not work for my business. I also dont feel paying $600 for the Cloud is appropriate since my standard yeaarly upgrades are usually $350. If you folks dont give me a choice I will have to end my use of Adobe software. Many other professionals feel the same way. Please give us an option for ownership. Otherwise you may find you have a mass exodus from folks that have happily purchased your product for years.

Hi Todd and 001andrew,
I was going through the discussion we were having in last 4-5 post in this thread and it made me reply to your query and concerns.
I think you are mixing up 2 things here "Adobe Creative Cloud" and "Adobe Marketing cloud". Creative cloud comes under Digital Media whereas Marketing cloud comes under Digital Marketing.
Adobe® Marketing Cloud gives you a complete set of analytics, social, advertising, targeting, and web experience management solutions and a real-time dashboard that brings together everything you need to know about your marketing campaigns. So you can get from data to insights to action, faster and smarter than ever.
You can explore more about Marketing cloud on the following link:
http://www.adobe.com/in/solutions/digital-marketing.html
On the other hand Creative cloud gives you a simple membership which gives you the entire collection of CS6 tools and more. be it print or Interested in websites and iPad apps or Ready to edit video? You can do it all. Plus, Creative Cloud members automatically get access to new products and exclusive updates as soon as they’re released. And, with cloud storage and the ability to sync to any device, your files are always right where you need them.
Adobe Creative Cloud is an ongoing membership that gives your team access to all the Adobe Creative Suite® 6 desktop applications, plus other tools and services including Adobe Muse, Adobe Acrobat XI and Adobe Photoshop Lightroom 4 software, Adobe Edge Tools & Services, and more. Creative Cloud also includes new Internet-based services* and enables the delivery of high-impact content experiences such as interactive websites and stunning digital magazines. By offering connectivity with Adobe Touch Apps†, headlined by Adobe Photoshop Touch, Creative Cloud enables a mobile workflow, from ideation to publishing, to bring the power of Adobe innovation to iPad devices and Android™ tablets. Creative Cloud gives you freedom to create, offering immediate and ongoing access to industry-defining tools and technologies, to serve a vibrant worldwide community of creative talent.
to know more about the creative cloud offering you can visit:
http://www.adobe.com/products/creativecloud/buying-guide.html
Hope this helps you to understand the concept.
Also on the point where you have mentioned that where Adobe's Quarter result indicate that "Deferred revenue grew by $80.5 million to a record $700.0 million. " This Mean that Adobe has invested a lot in new offerings which is a liability as of now and this will turn into regular revenue in the future financial results.
Just to make it easy to understand deferred revenue means that we have advance payments or unearned revenue, recorded on the Adobe's balance sheet as a liability, until the services have been rendered or products have been delivered. Deferred revenue is a liability because it refers to revenue that has not yet been earned, but represents products or services that are owed to the customer. As the product or service is delivered over time, it is recognized as revenue on the income statement.
Companies generally have sizable amounts of deferred revenues on their balance sheets, typically representing license fees and annual maintenance charges. Analysts study trends in deferred revenues of such companies for a better indication of their financial performance.
So yes it is a good indication for Adobe and promise a great results in future. And obvously we can do it only with our esteemed and respected customers coming along in this great journey for Adobe.
Cheers!!
Kapil Malik

Is iTunes match a beta product?

Bought match to get music in the cloud as well as repair some songs that skip. My library turned into a disorganized mess, got multiple copies of the same songs, I lost 2/3 of my album art, and no songs were fixed. I could have just purchased the songs that skipped and it would have cost less than match. After poking around with match and being unable to acomplish any of my original goals, I longed for my pre-match confiuration. 3 days later I have repaired the damage by turning match off on all computers/ios devices, then completely wiping the ios devices and reloading. Fortunately, I realized what a disaster match was before I turned it enabled it on my macbook, so that was still ok, however my 2 ipad2's, 2 iphone 4s's, and windows vista machine were not so lucky. The 3 wasted days fixing this mess were a much bigger loss to me than the 24.99. Not at all what I have come to expect from an apple product. Was the match programming contracted out to microsoft? Have disabled match on all devices, and turned off automatic subscription, now how do I get my money back? The "report a problem" link brings me to support forum without actually being able to report to anyone that match is the problem. Thanks for any help.

There is no refund for the service. However, some people have managed to get Apple to reconsider so I would suggest calling them - there is an iCloud area which will get you to an L1, but expect some work to get them to bypass their policy.
Also, I've heard that, if you do manage to get a refund, you are locked out of the service for a year. So if it improves later on, you might have to wait until you can use it again.

SQL Server 2012 Licensing Development - Production

I currently have 4 environments dev, qa ,staging and production each has a separate SQL 2012 instance on its own server (4 Instances). My question is on licensing SQL Server and when developers edition licensing can be used and when it become production
licensing. For Example: If developers are working local connecting to development DB and/or local DB. What is the proper licensing model? Can I consider these three environments development and not use a SQL Enterprise license?
If so each developer must have an MSDN account for the licensing? I am a little foggy on when is developers edition becomes SQL Enterprise License.
LJF3RD

Hello,
This is a community forum for technical questions & issues.
For question regarding pricing / licensing please contact a Microsoft sales partner or licensing expert.
Call (1-800-426-9400), Monday through Friday, 6:00 AM to 6:00 PM PST to speak directly to Microsoft licensing specialist.
http://www.microsoft.com/sqlserver/en/us/get-sql-server/how-to-buy.aspx
Olaf Helper
[ Blog] [ Xing] [ MVP]

Photoshop CS4 "licensing for product has stopped working" after restoring backup to new laptop

I purchased a new macbook pro running os x 10.9.3 and restored from a Time Capsule backup from my older laptop also running the same OS version. (Migration assistant was not working and this was Apple's recommendation). Now Photoshop CS 4 gives the following error "150:30 licensing for this product has stopped working". I've tried the Adobe recommended steps i found on their site short or reinstalling.
So my question is "what's the phone number for adobe support?"

800-833-6687 Monday—Friday, 5am—7pm PT
I have had this same problem before. The problem is that restoring from backup or migrating Photoshop CS4 breaks the licensing.
You normally get a 150:30 error.
Two ways to fix this:
10.7 and above: Run the python script in Terminal to repair this, or reinstall CS4 from your disks.
If you need help on this let me know.

We are getting Licensing for product stopped working error on Mac OSX 10.6 computers

We are getting error " Licensing for this product has stopped working. This product has encountered a problem which requires that you restart your computer before it can be launched. If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 150:30 http://www.adobe.com/support/"
We have tried restarting the computer and still get the error message. What else can we try to get this running again. We are using Mac Computers running OSX 10.6.8.

http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

OS10.9.2 on an Intel Mac CS3 Photoshop says on startup 'licensing for product has stopped working.'

Using OS 10.9.2 on an Intel Mac, my CS3 Photoshop says . licensing for this product has stopped working.' I've reinstalled and attempted to use the fix in the Adobe website. However the fix will not work on an Intel Mac only a G5.

For Intel Macs running 10.7 and above, there is a python script that you copy and paste into Terminal. Have you tried it?
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html#main_Solutio n_2__Run_the_License_Repair_Tool

License question - productive and no productive - what is mean ?

Again me,
in my company we have a pool of Oracle users which we can use in production. This is 10 licensed Oracle users.
Right now on my server I have 9 running Oracle users (each of them is connected to the application). In next week I would like to create next 2 Oracle users. My Oracle user pool is 10 so I need one more additional user. After short discussion with my boss we have decided to switched off one existing user and start new one.
In this case on my server will be 11 users :
10 in production (connected to applications)
1 with production data but switched off (stored on the server for a backup)
In this case... Should I buy next Oracle user ?
What is mean productive and non productive user in ORACLE ? Where can I find some detailed informations.
p.s. sf english... I hope its clear...

Database Licensing is by end user / device OR by processor. It is not by the number of accounts created in the database.
There is no such thing as "productive and no productive". You might be talking of Production and Test/Development. Any Test/Development environment that supports Production must also be licenced.
See http://www.oracle.com/corporate/pricing/databaselicensing.pdf
and http://www.oracle.com/corporate/pricing/sig.html
and http://www.oracle.com/corporate/pricing/pricelists.html
Hemant K Chitale

My Product description doesn't match (searching by Product number on Lenovo site)

Hi,
I bought Thinkpad X200s on eBay - new, not used. I received it sealed with tape, not opened, hw configuration was exactly as was described/ordered. The numbers on the box are the same as on the notebook.
But when I go on Lenovo site, and check it by product number, I got different result.
My real HW configuration (only what differs):
HDD: 128 GB SSD, 6 cell battery, don't have UltraBase.
(the rest is ok)
This is what I got from Lenovo site, searching by Product number (7466-3GU):
Product: ThinkPad X200s 7466-3GU
Original description: SL9400(1.86GHz), 4GB RAM, 160GB 7200rpm HD, 12.1in 1440x900 LCD, Intel 4500MHD, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ethernet, Secure chip, X200 UltraBase+CDRW/DVDRW, Fingerprint reader, Intel Turbo Memory, 9c Li-Ion, WinVista Business 32
When I called on Lenovo support, they told me, it's strange, and that shouldn't happen. I asked them, to check it, if they will get the same result. And they sent me the same product description, as on the Lenovo site. So HDD, battery, and UltraBay differs.
Now I'm affraid, what if I'll have any problem, if they will accept it, or they will tell me, it's not cowered by warranty, because there are not original parts.
Is this a problem? What should I do now?
Thank you for your suggestions.
Karol
P.S.: I apologise for double post, I posted this question already on http://forum.notebookreview.com, but no reply. Then I realised, this is more appropriate forum for this question.

I bought Thinkpad X200s on eBay - new, not used. I received it sealed with tape, not opened, hw configuration was exactly as was described/ordered. The numbers on the box are the same as on the notebook.
But when I go on Lenovo site, and check it by product number, I got different result.
My real HW configuration (only what differs):
HDD: 128 GB SSD, 6 cell battery, don't have UltraBase.
(the rest is ok)
Now I'm affraid, what if I'll have any problem, if they will accept it, or they will tell me, it's not cowered by warranty, because there are not original parts.
Welcome to the forum!
Warranty (if there is one) shouldn't be an issue as the HDD and battery are customer replaceable units (CRU) and the UltraBase isn't required. But... Did you get cheated by the seller? Have you checked to see if it is truly a new unit with the full warranty and not a refurb?
Message Edited by JaneL on 05-28-2009 07:53 AM
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

SOA suite licensing for production use

Hi,
I have been toying around with JDeveloper 11g and Oracle SOA Suite 11g and finally I can now say I am in a position to recommend to start moving the organisation's business processes and enterprise integration gradually to this framework. However I am slightly confused what the Oracle SOA Suite license would cover.
It is not clear what components are covered with the SOA Suite 11g license (for example: is the OSB also included? it is a separate download. Is CEP included?)
Also, will we need a separate Oracle database license for it to really work? If yes what database is needed (Enterprise, Standard etc.)? or does the SOA Suite license cover the use of a database too in some way, as long as it is used for SOA and BPEL etc.?
I presume that for a reliable framework we would need at least 2 nodes with clustering at both application level and database level, so we really need to do our homework well with regards to the costs required.
thanks.

Oracle SOA Suite 11g licence includes full use license for Oracle Service Bus(even though it is available as separate download) and so is true for CEP.
Refer to [http://download.oracle.com/docs/cd/E12839_01/integration.1111/e10223/01_components.htm]
Yes, SOA Suite will require a database and does not include any kind of database license related to SOA Suite license. For development purposes free Oracle DB XE will suffice.

PSE shows box that says licensing for product stopped working error 3

Previous info. showed different error code in box when attempting opening of PSE 8. New code no. is 3
Have tried suggestions submitted to me, but none have worked. Hoping for new idea.
Am using iMac 21.5 OS X 10.9.5 intel.

Please stop creating duplicate threads about the same issue. Also considering your problem is with Photoshop please contact Adobe, the developers of the product.

Uninstall, reinstall CS5 license question (production Suite)

I uninstalled CS5 on one machine to put CS6 on it. I want to put CS5 on another machine but I didn't do the unlicense thing before I uninstalled. Do I really need to do that or Is this going to be OK? Or is there something else I can do besides uninstalling 6 and reinstalling 5 just to release the license?
thanks

Not necessarily. Some experience file association and other file problems when uninstalling pervious versions. They should be installed in the order of date. So ideally you should uninstall CS6, install CS5, deactivate CS5, uninstall CS5, install CS6.
You can run 2 activated copies of each version without problems. Personaly I prefer Bridge CS5 to Bridge CS6, so that is the way I run them when don't need extras of Bridge CS6..

Matching License to Product

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